Poster Intelligent Organization En

The Intelligent Organization In every organization processes can be identified that do not function optimal in the normal, so called bureaucratic or formal structure.

Social is like an organism

Functional is like a mechanism

Finding people or expertise, sharing and leveraging implicit knowledge, exploiting the wisdom of the crowd, using the special talents of people, driving sustainable innovation. Many processes run more efficient and are more effective using the social networks of the organization. Many tasks can be accomplished better by organizing people in communities in stead of teams. An organization that knows how to use communities, social networks, crowd-sourcing, broadcast communication, self-organization and other ‘2.0’ concepts has an advantage over competitors and offers an appealing working environment. The Intelligent Organization knows, build it with Teampark

Method – Four steps to the Intelligent Organization 1. Awareness

2. Strategy

4. Alive

S.O.C.I.A.L. – What makes an environment social and intelligent? Activity

The Mintzberg-heterarchy made explicit with TeamPark Social / holocracy

Functional / bureaucracy

3. Implementation

S

Challenges

ocialness The right mix of interaction stimuli, a social ‘personality’ that fits your companies requirements.

Presence

O rganicness The ability to allow self-organization. No fixedstructures, free grouping, social tagging etc.

Conversation

Identity

C ollaborative Peer-to-peer, asynchronous and stigmergic collaboration and communication tools.

I

ntelligent Smart aggregation mechanisms and collaborative filters to use the wisdom of the crowd.

Sharing

Relations

A dapted Adapted to the crowd (your employees and / or customers)and to the processes it needs to leverage.

L Reputation

Teams Point-to-point communication Synchronous collaboration Predictable operation ERP

Concepts 2.0 – Communication and collaboration concepts

·

Broadcast communication

Social networks Discovering implicit flows and structures Organic structures

Functional

Integrated with outside social platforms and other corporate systems. No social platform is an island.

Groups

Charting new social mechanisms Group

inkedness

Homepage

Crowds Communities

Flexible operation Aggregration mechanisms Stigmergic collaboration

Communities

Social network

Stigmergic Collaboration

Unified Communications

Mediastore

Open innovation Swarming and brute force tactics Collaborative intelligence

Find people and expertise faster

Social Broadcast bookmarking Communication

Marketplaces

Collaborative Filtering

Social platform

Social

Office-software

Technology 2.0 – Enabling technology

Individual

A new paradigm

More information

Functional

Social

Bureaucracy v Governance v Standardized v Reductionistic v Controlling v Central v Topdown v Synchronous v Direct communication

v

v

v v v v v v v v

Holocracy Moderation Ad-hoc / informal Holistic Facilitating Decentral Bottom-up Asynchronous Broadcast communication

Wim Hofland Sogeti Nederland BV DSE / Innovation & Inspiration Hoofdweg 204 3067 GJ Rotterdam Nederland [email protected] (+31)652327348

Convergence

Wireless RSS OpenSocial

Mobility

Video-conferencing

Internet

Augmented reality

Widgets

Podcasting

openAPI’s

Portal

REST

IM

UCC

SOAP

Six Degrees

Usability

FOAF

XFN

Technology Syndication 2.0 Cradle-2cradle Greentech

Dashboard WIFI

Mashups

Perpetual beta

Service oriented architecture

Enterprise service bus

Smart Mobile

Sogeti Innovatie & Inspiratie, TeamPark is a registered trademark

Food for Thought