E- Governance
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- Words: 617
- Pages: 19
Presented by Julian Sequeira 05/26/09
E- governance
MBA(HCS)
1
E- GOVERNANCE Contents •Definition •Components •Tools •Strategies •Advantages •Challenges •Remedies •Will it bring change in country like India 05/26/09
E- governance
2
E- GOVERNANCE Definition It is ELECTRONIC GOVERNANCE. It is the use of a range of modern information and Communication technologies such as internet, local area networks, mobiles etc by government to improve effectiveness, efficiency, service delivery and to 05/26/09
E- governance
3
E- GOVERNANCE 2.G2C
Government and citizens
3. G2G Inter / Intra Government Employees
2. G2B Government and Business 4. G2E Management and
( and Vice-Versa )
05/26/09
E- governance
4
E- GOVERNANCE
GIS – Geographic Information System ESRI - Environmental System Research Institute
05/26/09
E- governance
5
E- GOVERNANCE Integrating Technology into Governance
Where are we now?
05/26/09
How will we integrate technological & organisational change?
E- governance
Strate gy
Where do we want to go?
6
E- GOVERNANCE Initial Start Phase: Moving Away from Function-based Organization
Unit 1 / Function 1
05/26/09
Unit 2 / Function 2
Unit 3/ Function 3
E- governance
Unit 4 / Function 4
7
E- GOVERNANCE Which Way to Go—Transition Phase: Defining Core
Processes
Unit 1 / Function 1
05/26/09
Unit 2 / Function 2
Unit 3 / Function 3
E- governance
Unit 4 / Function 4
8
E- GOVERNANCE Desired Result—Final Phase: Process & Communicationbased Organization Core Process 1 Unit 1 / Function 1
Unit 2 / Function 2
Unit 3/ Function 3
Unit 4 / Function 4
Core Process 2
Core Process 3
05/26/09
E- governance
9
E- GOVERNANCE Transformation to e-Governance: From “in line” to “on line” Dept3 es equ
ts
s, R e i r e Qu
Data bank & Transactions Dept 1
Dept 2
End User On Line
-
End Users in Line
05/26/09
-
Citizen Employee Business Other depts
ws, e i , v nts q e R me com
Integrated Data bank & Transactions by Govt & end users
E- governance
-
Citizens Employee Business Other Govt. Departs
-
Civil Societies
10
05/26/09
E- governance
11
E- GOVERNANCE Increased transparency •Reduced corruption •Higher penetration due to automation •Increased efficiency due to connectivity •Tickets and fines •Tourism and culture •E-polling Tax filing •E-voting •Vehicle registration •Transaction •Information •
05/26/09
E- governance
12
E- GOVERNANCE Challeng es
Lack of Realistic Needs Analysis •Unwillingness to redefine rules, and procedures •Misconception about Information transparency •
Lack of Inter / Intra departmental collaboration for horizontal & vertical information sharing •Security Threats & Legal Issues •Lack of optimal utilization of Infrastructure •Problem of sustainability of change •IT enabled solutions may not be affordable for all •Fear of Digital Divide •
05/26/09
E- governance
13
E- GOVERNANCE Have a Vision of aligning IT with Business Strategies to meet e-Governance objectives •
Preparation strategic long term action plan, and prepare road map by setting priorities •
Systematic Approach to Requirements Analysis
•
Build Project Management teams with top down approach for Monitoring & Control of progress) •
In each domain of business activities, adhere to Quality Conformance requirements around efficiency and effectiveness in Indian context •
Have a mechanism to measure performance, and ways for continual improvement •
05/26/09 •
E- governance
14
E- GOVERNANCE
05/26/09
E- governance
15
E- GOVERNANCE •
Before
•
After • • • • • • • •
•
Elephants carrying voting machine
05/26/09
E- governance
Electronic 16
E- GOVERNANCE VISION
SKILLS
MOTIVATION
RESOURCES
ACTION PLAN
CHANGE
SKILLS
MOTIVATION
RESOURCES
ACTION PLAN
CONFUSION
MOTIVATION
RESOURCES
ACTION PLAN
ANXIETY
RESOURCES
ACTION PLAN
GRADUAL CHANGE
VISION
VISION
SKILLS
VISION
SKILLS
MOTIVATION
VISION
SKILLS
MOTIVATION
05/26/09
ACTION PLAN
RESOURCES E- governance
FRUSTRATION
FALSE STARTS 17
E- GOVERNANCE
05/26/09
E- governance
18
E- GOVERNANCE
05/26/09
E- governance
19
E- governance
MBA(HCS)
1
E- GOVERNANCE Contents •Definition •Components •Tools •Strategies •Advantages •Challenges •Remedies •Will it bring change in country like India 05/26/09
E- governance
2
E- GOVERNANCE Definition It is ELECTRONIC GOVERNANCE. It is the use of a range of modern information and Communication technologies such as internet, local area networks, mobiles etc by government to improve effectiveness, efficiency, service delivery and to 05/26/09
E- governance
3
E- GOVERNANCE 2.G2C
Government and citizens
3. G2G Inter / Intra Government Employees
2. G2B Government and Business 4. G2E Management and
( and Vice-Versa )
05/26/09
E- governance
4
E- GOVERNANCE
GIS – Geographic Information System ESRI - Environmental System Research Institute
05/26/09
E- governance
5
E- GOVERNANCE Integrating Technology into Governance
Where are we now?
05/26/09
How will we integrate technological & organisational change?
E- governance
Strate gy
Where do we want to go?
6
E- GOVERNANCE Initial Start Phase: Moving Away from Function-based Organization
Unit 1 / Function 1
05/26/09
Unit 2 / Function 2
Unit 3/ Function 3
E- governance
Unit 4 / Function 4
7
E- GOVERNANCE Which Way to Go—Transition Phase: Defining Core
Processes
Unit 1 / Function 1
05/26/09
Unit 2 / Function 2
Unit 3 / Function 3
E- governance
Unit 4 / Function 4
8
E- GOVERNANCE Desired Result—Final Phase: Process & Communicationbased Organization Core Process 1 Unit 1 / Function 1
Unit 2 / Function 2
Unit 3/ Function 3
Unit 4 / Function 4
Core Process 2
Core Process 3
05/26/09
E- governance
9
E- GOVERNANCE Transformation to e-Governance: From “in line” to “on line” Dept3 es equ
ts
s, R e i r e Qu
Data bank & Transactions Dept 1
Dept 2
End User On Line
-
End Users in Line
05/26/09
-
Citizen Employee Business Other depts
ws, e i , v nts q e R me com
Integrated Data bank & Transactions by Govt & end users
E- governance
-
Citizens Employee Business Other Govt. Departs
-
Civil Societies
10
05/26/09
E- governance
11
E- GOVERNANCE Increased transparency •Reduced corruption •Higher penetration due to automation •Increased efficiency due to connectivity •Tickets and fines •Tourism and culture •E-polling Tax filing •E-voting •Vehicle registration •Transaction •Information •
05/26/09
E- governance
12
E- GOVERNANCE Challeng es
Lack of Realistic Needs Analysis •Unwillingness to redefine rules, and procedures •Misconception about Information transparency •
Lack of Inter / Intra departmental collaboration for horizontal & vertical information sharing •Security Threats & Legal Issues •Lack of optimal utilization of Infrastructure •Problem of sustainability of change •IT enabled solutions may not be affordable for all •Fear of Digital Divide •
05/26/09
E- governance
13
E- GOVERNANCE Have a Vision of aligning IT with Business Strategies to meet e-Governance objectives •
Preparation strategic long term action plan, and prepare road map by setting priorities •
Systematic Approach to Requirements Analysis
•
Build Project Management teams with top down approach for Monitoring & Control of progress) •
In each domain of business activities, adhere to Quality Conformance requirements around efficiency and effectiveness in Indian context •
Have a mechanism to measure performance, and ways for continual improvement •
05/26/09 •
E- governance
14
E- GOVERNANCE
05/26/09
E- governance
15
E- GOVERNANCE •
Before
•
After • • • • • • • •
•
Elephants carrying voting machine
05/26/09
E- governance
Electronic 16
E- GOVERNANCE VISION
SKILLS
MOTIVATION
RESOURCES
ACTION PLAN
CHANGE
SKILLS
MOTIVATION
RESOURCES
ACTION PLAN
CONFUSION
MOTIVATION
RESOURCES
ACTION PLAN
ANXIETY
RESOURCES
ACTION PLAN
GRADUAL CHANGE
VISION
VISION
SKILLS
VISION
SKILLS
MOTIVATION
VISION
SKILLS
MOTIVATION
05/26/09
ACTION PLAN
RESOURCES E- governance
FRUSTRATION
FALSE STARTS 17
E- GOVERNANCE
05/26/09
E- governance
18
E- GOVERNANCE
05/26/09
E- governance
19
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