AUSTRIA INFO Round trip 2010
IT´S G O T TO BE A U S T R IA .
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Practical Tips Welcome to Austria! In order for you to be well prepared at all times, we have put together important facts and tips to help make your stay in Austria as pleasant as possible, including links and telephone numbers for your reference. About Austria
or city breaks is from April to October. The
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Savouring delicious Austrian wines
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Riegersburg fortress in Styria
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Discovering Austria along numerous cycling
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The Wachau valley - World Cultural Heritage Site
Credit Cards
Form of government: Republic
peak season for summer holidays includes
Credit cards are accepted in many hotels, res-
Surface area: 83.858 km2
the months July and August. The best time for
taurants, shops. It is recommendable, however,
Population: 8.3 million
winter holidays is from December to March.
to check before whether your credit card is
Official language: German
Temperatures: In summer up to 35°C, in winter
accepted. Outside of banks, you can withdraw
Provinces: Burgenland, Carinthia, Lower Austria,
up to -20°C, average temperatures lie at about
cash with your cash or credit cards at many
Upper Austria, Salzburg, Styria, Tirol, Vorarlberg,
20°C in summer and 0°C in winter.
cash dispensers everywhere in Austria.
Vienna Currency, Foreign Exchange
Frontier Formalities
The unit of currency in Austria is the Euro.
Austria is a member of the European Union and
1 € is 100 cents. There are banknotes to the value
the Schengen Treaty. EU citizens need only an
Austria is located in a temperate climatic zone.
of € 5, 10, 20, 200 and 500, and coins to the
official identification card for entry into Austria;
Due to the topographical diversity and the
value of 1 and 2 € and fractional currency to the
nationals of other states should inquire about
relatively large West-East expanse, there are
value of 1, 2, 5, 10, 20 and 50 cents. Foreign
entry requirements to Austria for their respective
three different climatic regions:
currency may be exchanged at all banks at the
country before starting the journey. There are
Climate and Travel Times
East: Pannonian climate with a continental
official rate fixed by the Vienna Stock Exchange.
no border controls between Schengen states.
influence – low precipitation, hot summers but
Currency exchange offices at railway stations
Travellers must, however, carry along their
only moderately cold winters.
and airports charge an additional “handling
identification cards. Children must have their
Alpine Regions: Alpine climate – high precipita-
fee”. Currencies not listed on the Vienna Stock
own passports or be registered in one of their
tion (except for inner alpine valley regions such as
Exchange are traded at free market rates. Most
parent’s passports. Foreign nationals need no
the upper Inntal), short summers, long winters.
travel agencies and hotels also have change.
customs documents for their own cars when
Rest of the country: transient climate influenced
The import of cash money exceeding € 10,000
driving to Austria. Recognition is accorded to
by the atlantic currents (in the west) and a
or the relevant value of another currency has to
most driving licenses and registration docu-
continental climate in the south-east. Before
be registered with the customs office.
ments issued in other countries. Motor vehicles
undertaking tours in the mountains, you should
Banking Hours in Austria:
must be covered by third-party insurance.
inform yourself on weather conditions, danger of
Monday, Tuesday, Wednesday, Friday:
The following internet website offers information
avalanches or route conditions. The warnings of
8:00 a.m.–12:30 p.m. and 1:30 p.m.–3:00 p.m.
on passport and visa regulations in Austria:
local inhabitants should be heeded!
Thursday: 8:00 a.m.–12:30 p.m. and
www.aussenministerium.at (citizen’s service,
Travel Times: The best time for hiking holidays
1:30 p.m.–5:30 p.m.
consulate service/passport and visa section).
© S T E I E R M A R K T O U R I S M U S / W W W. I K A R U S . C C , W W W. B I G S H O T. AT
Capital: Vienna
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Dogs and cats: Requirements: From EU-
nearly all mountain roads are fitted with guard-
Toll sticker for one year (2010):
countries an EU-pet pass, from non EU-states a
rails. On steep downhill gradients it is important
Motorcycles
valid veterinary certificate and a rabies vaccina
to engage a low gear in due time.
Automobiles and motorhomes € 76.20
€ 30.40
- tion that has been performed at least 30 days before entering the country, but no longer than
Between 1 November and 15 April passenger
2-month sticker:
one year in advance (certificate must be in
vehicles may only be driven in wintry conditions
Motorcycles
German or a with an officially certified German
if all four wheels are fitted with winter tyres or at
Automobiles and motorhomes € 22.90
translation). Every animal must have a clearly
least one axle is fitted with snow chains.
€ 11.50
10-day sticker:
identifiable tattoo or be marked with a microchip. Dogs must be muzzled and on a leash in public
The Austrian Automobile, Motorcycle and Tour-
Motorcycles
transport.
ing Club (ÖAMTC) as well as the Austrian Motor-
Automobiles and motorhomes € 7.90
€ 4.50
ist and Cyclist Association (ARBÖ) have set up Customs: EU nationals are subject to the rules
over 100 rental facilities for snow chains in all
Infringements of the toll regulation will be
and regulations of the European Union. A valid
federal provinces.
punished with an additional charge of up to € 120 or – in cases of non-payment – an
passport assures admission for three months for citizens from non-EU countries. Nationals
Owning an emergency vest and wearing it in the
administrative fine (€ 400– € 4,000). The toll
of non-EU countries may bring with them duty
event of a breakdown or when stepping out of
stickers may be purchased abroad at automobile
free “personal travel requisites”, i.e. such
the vehicle onto the carriageway is compulsory.
clubs, at petrol stations and stores near the Austrian border; in Austria the stickers are
articles as are required for their personal use or consumption or for their professional activities.
Automobile clubs:
available at the automobile clubs ÖAMTC und
It is recommended to obtain information
ÖAMTC: Schubertring 1–3, 1010 Wien
ARBÖ as well as at post offices, tobacco shops
from the respective authorities at airports
Tel. +43 1 71199-0,
[email protected],
and petrol stations. www.vignette.at
and railway stations. Further information can
www.oeamtc.at Vehicles weighing more than the maximum
also be obtained from www.bmf.gv.at/zoll/ InformationenfrReisende For more information on customs regulations in
ARBÖ: Mariahilfer Straße 180, 1150 Wien
permitted weight of 3.5 tons must be equipped
Tel. +43 1 89121-7,
[email protected],
with the GO-Box. When passing the tollbooths
www.arboe.or.at
© ÖSTERREICH WERBUNG / ANDREAS HOFER, HIMSL
Austria visit www.austria.info Hints for Motorists
the length of the route subject to toll is measured automatically and the toll charge is
Motorways subject to toll:
deducted directly from a pre-paid credit (pre-
Austria’s motorways and motorroads (also
pay) or charged to a debit, credit or tank card
In general, Austrian traffic regulations and traffic
city motorways) are subject to toll. The toll is
(post-pay). The GO-Box is available at numerous
signals are similar to those in force in other
effected by purchasing a sticker that has to be
motorway service areas in all of Austria.
European countries.
attached to the windscreen (top-centre or top
www.go-maut.at
left). Traffic lights first blink green 4 times before turning orange and then red. The edges of
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A toll is charged on the following mountain
Permissible alcohol limit: 0,5 ‰. Drunken
The ÖAMTC and ARBÖ automobile clubs operate
pass roads:
driving is punishable by a fine and confiscation
a 24-hour emergency breakdown service, which
of the driving license.
may be utilised by anyone (non-members must
Arlberg Road Tunnel:
€
8.50
Brenner Autobahn:
€
8.00
Felbertauern Road:
€ 10.00
Gerlos Road:
€
pay a fee). Children under 1.50 m are required to sit in child car seats. www.autokindersitz.at
Traffic news is broadcast on the full and
Grossglockner High Alpine Road: € 28.00
The wearing of seatbelts is obligatory. When
Antenne radio stations. Serious hold-ups, e.g.
Pyrhn Autobahn (Gleinalm Tunnel): €
7.50
driving two-wheeled vehicles the wearing of
accidents, traffic jams are reported on local
Pyhrn Autobahn (Bosrucktunnel): €
4.50
helmets is obligatory.
radio stations in the transmission range. In
half hour after the news on the Ö3 and
7.00
Tauern Autobahn:
€
9.50
Karawanken Autobahn:
€
6.50
case of a serious emergency (e.g. driver on the Talking on the phone while driving is only
wrong carriageway) radio programmes will be
permissible with a handsfree system.
interrupted.
Nockalm Road:
€ 14.00
Silvretta High Alpine Road:
€ 11.50
Timmelsjoch-Hochalpenstraße
€ 13.00
Limited parking zones (“blue zones”) in cities
Further information on road conditions, traffic
Villacher Alpenstraße
€ 13.00
and towns: parking time here is between 30
service and much more is available at
minutes and 3 hours and is marked as such at
www.oeamtc.at/verkehr
Speed Limits:
the beginning of the zones. Parking clocks can
Automobiles and Motorcycles:
be obtained at tobacconists’ shops and must be
Emergency numbers:
Motorways
130 km/h
clearly displayed on the inside of the windscreen.
Fire brigades:
Country Roads
100 km/h
In town
50 km/h
(in Graz generally 30 km/h; on priority lanes 50 km/h)
In some towns there is a charge for parking
Euro-emergency number:
112
vouchers which can be obtained at banks, petrol
Police:
133
stations, tobacconists’ shops and at vending
ÖAMTC emergency breakdown service: 120
machines, since there is a fee for parking in Automobiles with trailers of over 750 kg:
limited parking zones. Limited parking is free
Ambulance:
Motorways
100 km/h
of charge for 10 minutes but must be marked
ARBÖ
Country Roads
100 km/h
as such (these vouchers can be obtained where
© ÖSTERREICH WERBUNG / LAMMERHUBER
In town
50 km/h
122
parking vouchers are sold).
144
emergency breakdown service: 123 Doctor-on-call:
141
Traffic accidents involving injury to persons must immediately be reported to the police or constabulary; accidents involving material damage must only be reported when mutual identity has not been established. Please use
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The Albertina in Vienna
the Comité Européen des Assurances form for
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Performance of the Spanish Riding Scholl at Vienna‘s Hofburg
report on damage.
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Salzburg, the festival city
connected with the entire European railway
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Scene from the famous „Jedermann“ performance at Salzburg‘s Domplatz
network. The Austrian Federal Railways have
Austria is connected to the world flight network
introduced an hourly or two-hourly intercity
through the Austrian Airlines Group and most
Rushing waterfalls are frequent in Alpine regions
service on all major routes.
foreign air companies. The airports Wien-
10 Drinking water directly from the mountain spring
Schwechat, Graz, Innsbruck, Klagenfurt, Linz Fare reductions: Fare reductions for travelling
and Salzburg have international connections. The
to Austria are offered in all Central European
City Airport Train (CAT) takes you directly from
countries. Children up to 6 years of age travel
Wien-Schwechat into town to Wien Mitte (U3/
free of charge, children up to 15 years of
U4-Station Wien Landstrasse) in just 16 minutes
In Austria only unleaded petrol can be obtained:
age pay only 50% of the fare. In Austria the
(EUR 8.–). There is also a regular bus service
Regular-grade (91 octane), EURO-SUPER (95
VORTEILSCARD (of which there are various
into town (EUR 6.–): Vienna–Schwedenplatz
octane), Super Plus (98 octane) Diesel, Liquefied
kinds) as well as packages for group travel offer
(20 min.), Vienna– UNO City (20 min.), Vienna–
Petroleum Gas. For older cars without a catalytic
further reductions.
Südbahnhof (25 min.), Vienna–Westbahnhof
Petrol
converter an additive is available at gas stations.
(35 min.). The Schnellbahn S7 also operates EuroCity trains always have dining cars, national
between the airport, Wien-Mitte and Wien-Nord
trains have dining cars or a mobile service with
to Floridsdorf (EUR 3.–).
In the larger cities taxis are provided with officially
snacks and drinks. Night trains have sleeping
Flight information, Vienna Airport,
controlled meters. An extra charge is made in
cars and couchettes.
Tel. +43 1 7007-2231, -2232.
Taxis and Car Hire
www.viennaairport.com
Vienna for luggage weighing more than 20 kg. In smaller towns fixed charges for certain destinations
There are auto transport trains between Vienna
apply. Fares for overland journeys are agreed
and Villach, Vienna and Salzburg, Vienna and
upon beforehand. For taxi rides from Vienna to the
Innsbruck, Vienna and Feldkirch, Vienna and
airport, ordering airport taxis that offer fixed rates
Lienz, Vienna and Schwarzach- St. Veit as well
There are steamer services on the Danube (from
is advisable. Car rental firms have offices at all air-
as between Graz and Feldkirch and Villach and
mid April to end of October) and on all the larger
ports, large railway stations and in the cities (SIXT,
Feldkirch. It is advisable to obtain route and
Austrian lakes (from May to end of September).
AVIS, HERTZ, ARAC, EUROPCAR, interRent etc).
schedule information in advance as these vary
Speedboat traffic on the Danube, Danube
according to season.
cruises run within Austria as well as to other
www.austrian.com By Steamer
countries along the Danube. Special services for
By Coach Austria has an extensive public bus transporta-
Car ferries: through the Tauern Tunnel
group travel. www.ddsg-blue-danube.at,
tion network. For detailed information please call
(Böckstein-Mallnitz, 8 km). Transport every 50
www.danube-river.org
the Central Bus Information in Vienna:
minutes. Detailed information is available on the
Tel. +43 1 71101.
internet at www.oebb.at, at the ticket counters
By Mountain Transportation
of the Austrian Federal Railways, travel agencies
Approximately 3,300 mountain railways, cable
and automobile clubs as well as the Central
cars, chair lifts and T-bars are operating in
The Austrian Federal Railway network covers
Railway Information in Vienna
Austria’s mountainous districts, some of them
a total of about 5,800 km and is directly
(Tel. +43 51717).
reaching heights of 3,000 m and more.
By Rail
© W W W.S A L Z B U R G . I N F O
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By Air
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Hotels
Camping and Caravaning
Restaurants and taverns
Austria’s 20,000 hotels and accommodations
Austria has an extensive network of camping
Lunch is served between 11.30 a.m. and 2:00
with a total of 690,000 beds are top standard.
sites. Detailed camping information is available
p.m.; dinner from 6:00 p.m. onwards. Many
The classification of hotels (* to *****) is
at the branch offices of the Austrian National
establishments serve warm meals all day as
subject to strict regular controls. There are
Tourist Office, www.austria.info, the automobile
well. When satisfied with the service, it is
also numerous private rooms to rent. Hotel
clubs, the regional tourist boards of the nine
customary to give a tip amounting to approx.
indexes and price lists or hotel catalogues are
federal provinces, as well as at the:
5–10 % of the bill.
available at the offices of the Austrian National
Camping- und Caravaningclub Austria (CCA),
Tourist Office, www.austria.info, the tourism
Mariahilfer Straße 180, 1150 Wien,
organizations of the federal provinces as well as
Tel. +43 1 89121-222, Fax +43 1 89121-274,
Drinking water has a special value in Austria;
in individual localities.
[email protected], www.cca-camping.at,
tap water here is of outstanding quality. Austria
and at the Österreichischen Campingclub (ÖCC),
draws its drinking water from ground and spring
Schubertring 1–3, 1010 Wien,
water. Vienna, for example, is well known for its
29,000 farmhouses with a total of 300,000 beds
Tel. +43 1 7136151, Fax +43 1 71199-2754,
mountain spring water.
offer farmhouse holidays.
[email protected], www.campingclub.at.
Farmhouse Holidays
For more information contact the Holiday
© ÖSTERREICH WERBUNG / POPP HACKNER, ANDREAS HOFER; STEIERMARK TOURISMUS / SOMMERAUER
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Drinking Water
Shopping
Specialists “Farmhouse Holidays”
A Carnet de Passage (customs document) is
Shopping hours in Austria vary according to
Tel. +43 662 880 202,
not required for mobile homes. At many sites
region and industry. Usually the opening times
Fax +43 662 880 202-3,
reductions are granted to children as well as
are Monday–Friday 9:00 a.m. to 6:00 p.m. or
[email protected],
to members of the FICC, the AIT and FIA upon
7:00 p.m. (some shops close for a lunch break),
www.UrlaubamBauernhof.at, the offices of the
presentation of the “International Camping
on Saturdays from 8:00 a.m. to 12:00 or
Austrian National Tourist Office, www.austria.info,
Card”. The usual international taxes are
1:00 p.m. (in larger cities and tourist resorts
or the provincial regional tourist boards.
collected for camping automobiles and trailers.
until 5:00 or 6:00 p.m.). In tourist regions some
Camping outside the camping sites requires the
shops are also open Sundays. www.austria.info
permission of the landowners. Overnighting in Youth Hostels
trailers outside of camping sites is permitted –
Refund of Value-added Tax (VAT)
Youth hostels exist in many places in Austria.
except for Vienna, Tirol and protected rural areas
Citizens of countries not belonging to the
They are open to all persons who carry a
(subject to eventual regional restrictions). When
European Union may obtain a refund on the VAT
membership card of their national Youth Hostel
overnighting in motorhomes and trailers, setting
they pay on single purchases totalling more than
Association. Groups and lone travellers are
up camp (i.e. putting out tables and chairs) is not
EUR 75.–, if these goods are taken out of the
advised to book in advance. More details are
permitted.
country and the necessary customs formalities
contained in the youth hostel catalogues of the
are completed. The required forms are available
Österreichischer Jugendherbergsverband,
For more information on camping in Austria
at stores that are marked with a TAX FREE
Schottenring 28, 1010 Wien,
www.austria.info
sticker. For further information contact the
Tel. +43 1 5335353, Fax +43 1 5350861,
branch offices of the Austrian National Tourist
[email protected], www.oejhv.or.at.
Office and at www.globalrefund.com
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Medical Service, Chemists
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that are played incl - ude Roulette, Black Jack,
In all towns and villages there are doctors
Poker, Punto Banco, Wheel of Fortune, European
and chemists. Chemists’ shops operate a rota
Seven Eleven; most casinos also have slot
system for night and Sunday duty; when closed
machines with the Mega Austria Jackpot and
a notice is displayed giving the addresses of the
the Magic 50 Jackpot. No admission to minors
nearest pharmacies that are open. Information
(below 18 years of age). www.casinos.at
11 Pumpkins grow in great numbers in southern Styria 12 Vinoteque in Lower Austria‘s Wineviertel 13 The Loisium in Langenlois - a must for everyone interested in viniculture
about the medical emergency service is obtainable from the local police station as well
Opera, Theatre, Concerts, Festivals
Tourist Guides
as from the telephone directory. All mountain
In Austria the opera and theatre season lasts
Experienced guides are available in all major
resorts have a special mountain rescue service.
from early September to end of June; the
Austrian cities and resorts. For information
concert season extends from October to end
contact the regional tourist boards or all major
of June. A large number of theatre, opera and
travel agencies. www.austriaguides.com
Emergency numbers Ambulance: 144
concert performances are held at other times
Doctor-on-call: 141
too, often during festivals that are listed in the
Mountain Rescue: 140
Austrian event calendar. The brochure “Culture”
Diplomatic Representations
of the Austrian National Tourist Office includes
Royal British Embassy:
Health Insurance Coverage: Before starting
extensive information on a number of cultural
Jauresgasse 12, 1030 Wien
their holiday, EU and EWR member state
events in Austra. www.austria.info
Tel. +43 1 716 13-0
nationals may apply to their health insurer to
© W T G / M . H I M M L ; L O I S I U M / C H R I S T I N E S C H A U M / W E I N V I E RT E L T O U R I S M U S
obtain an E 111 form. In urgent medical cases,
Holidays
Embassy of Ireland:
this form entitles the insured to the same
1 January: New Year‘s Day,
Rotenturmstrasse 16-18, 1010 Wien
benefits under statutory health insurance as
6 January: Epiphany,
Tel. +43 1 715 42 46
those granted to persons insured in Austria.
Easter Monday,
Before claiming such benefits, the form must
1 May: National Holiday,
U.S. Embassy:
be exchanged at the locally competent health
Ascension Day, Whit Monday, Corpus Christi,
Boltzmanngasse 16A-1090 Wien
insurance company for a local health insurance
15 August: Assumption of the Virgin Mary,
Tel.: +43 1 31339-0
certificate.
26 October: National Holiday, 1 November: All Saints‘ Day,
Australian Embassy:
8 December: Conception,
Mattiellistrasse 2-4, 1040 Wien
Casinos operate all year round in Baden near
25 December: Christmas Day,
Tel. +43 1 506 740
Vienna, Bregenz, Graz, Innsbruck, Kleinwalsertal,
26 December: Boxing Day
Casinos
Linz, Salzburg, Seefeld in Tirol, Velden am
Further representations can be found at
Wörthersee and Vienna; during the summer and
www.bmaa.gv.at
winter season also in Bad Gastein and Kitzbühel. Opening times for casinos are daily from 3:00 p.m. or 5:00 p.m. and 7:00 p.m. The games
Effective: April 2009
Our service. Your holiday. A good holiday begins with good guides. Do you want information about a specific topic? Or are you looking for ideas and suggestions? We invite you to take advantage of our Holiday Service. Holiday Service of the Austrian National Tourist Office P.O.Box 83, 1043 Vienna GB Tel. 0845 101 18 18 (calls are charged at a local rate), Fax 06 1 413 39 20
[email protected] DE Tel. 01802 10 18 18 (ab 6 Cent/Anruf aus dem dt. Festnetz, abweichende Tarife aus dem Mobilfunk), Fax 01802 10 18 19,
[email protected] BE Tel. 078 16 60 18, Fax 0032 78 16 60 19
[email protected],
[email protected] LU Tel. 0032 78 16 60 18, Fax 0032 78 16 60 19
[email protected],
[email protected] HU Tel. 06800 127 26, Fax 06 1 413 39 20
[email protected] DK Tel. 80 88 67 84 (gratis),
[email protected] IE Tel. 1890 930 118, FAX 1890 930 119
[email protected] US Tel. (212) 944 68 80 (USA) CA Tel. (416) 967 3381 (CAN)
[email protected] IT Tel. 840 999 918 (costo chiamata 15 cent) Fax 840 999 919,
[email protected] SE Tel. 0200 89 62 62 (gratis),
[email protected] AU
[email protected], www.austria.info/au JA www.austria.info/jp ES Tel. 902 999 432, Fax: 915 424 476
[email protected] CH Tel. 0842 10 18 18, Fax 0842 10 18 19
[email protected],
[email protected] www.austria.info
Austria in words and pictures available from the Holiday Service and at www.austria.info
Summer holiday journal All you need to know about an action-filled summer outdoors. As with all other journals and brochures contains available booking options.
LANDKARTE0PROWEGE 2009/10
Culture journal The ultimate guide to the extensive opportunities to experience culture in Austria
Holiday journal “Winter” Useful information for your winter holiday including a detailed list of winter sports regions.
Hotels 1-3 and Hotels 3-5 stars No matter how many stars you are sure to find the hotel of your dreams.
Culinary holiday journal From prime boiled beef to desserts. Whetting your appetite for a culinary journey through Austria.