450 Washing Meadow Street | Lincoln, NE | (454) 676-9989 |
[email protected]
Terry Smith OBJECTIVE
Banana Republic, Lincoln, NE 2007 – Present Recruitment and Sales Manager Responsible for the hiring, training and overall growth of 20 sales associates across extremely results driven store, resulting in a 200% increase in sales over target Oversaw that the store met daily, weekly and monthly sales targets - through active associate mentoring and development, close monitoring of key performance metrics, and leading through example by conducting client sales on the floor – contributing to 20% of overall sales
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PROFESSIONAL EXPERIENCE
Sales Professional and Entrepreneur with 10+ years of experience seeking full time position as Pharmaceutical Sales Representative. Open to Relocation.
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Nurture Senior Care, Lincoln, NE 2005 – 2007 Client Care Manager Worked closely with potential new clients and their families, establishing a regiment of care and developing a custom tailored package designed to meet the customer’s needs Acted as key liaison between families and caregivers during conflict situations, carefully serving the client’s concerns while balancing the policies of the company Created and implemented a quality assurance program designed to ensure the best possible care for our senior clients Established a sales tracking and reporting system to gauge the overall success rate of sales, attrition and retention of clients Closed 80% of leads based on my ability to provide detailed answers to specific questions regarding senior care and the special challenges facing seniors
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Hair Styles Salon, Lincoln, NE 1995 – 2005 Owner & Operator Purchased first salon in 1995; subsequently grew the company to 30 employees across five stores with annual sales in excess of $1.5mm Managed multiple facets of the business, including operations, marketing, and sales – achievements included creation of a monthly membership program, developed training program for new employees, performed audits of paperwork, managed advertising spend, and administered payroll Capgemini, Kansas City, KS 1992 – 1995 Staff Auditor Performed auditing on medium to large sized manufacturing companies, including GATC, GATX, and Elkay
EDUCATION
University of Nebraska, Lincoln, NE Bachelors of Art in Accounting, 1992
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