Monitoring Mutu Humas.xlsx
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RS MATA FATMA Jl. Raya Kalijaten No. 40, Taman, Sidoarjo Telp. 031-7879857-7881462-7887364 Fax. 031-788 1302
MONITORING KECEPATAN RESPON TERHADAP K AREA RUANGAN BULAN Indikator
: : :
Manajerial
1
2
3
4
5
6
7
8
9
Tanggal 10 11 12 13 14 15 16
KKM KKM yang sudah ditindak lanjuti KKK KKK yang sudah ditindak lanjuti KKH KKH yang sudah ditindak Lanjuti Jumlah KKM + KKK + KKH yang sudah ditindak lanjuti KKM + KKK + KKH
Formula (KKM + KKK + KKH) : 3 = %
RESPON TERHADAP KOMPLAIN
Tanggal Jumlah 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31
dah ditindak lanjuti H
KH) : 3 = %
Ket
MONITORING KECEPATAN RESPON TERHADAP K AREA RUANGAN BULAN Indikator
: : :
Manajerial
1
2
3
4
5
6
7
8
9
Tanggal 10 11 12 13 14 15 16
KKM KKM yang sudah ditindak lanjuti KKK KKK yang sudah ditindak lanjuti KKH KKH yang sudah ditindak Lanjuti Jumlah KKM + KKK + KKH yang sudah ditindak lanjuti KKM + KKK + KKH
Formula (KKM + KKK + KKH) : 3 = %
RESPON TERHADAP KOMPLAIN
Tanggal Jumlah 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31
dah ditindak lanjuti H
KH) : 3 = %
Ket
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