March 2009 Executive Breakfast Survey V

PMI South Florida - Center of Excellence (CoE) Executive Breakfast Survey May 20, 2009

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Introduction

On March 30, 2009 the CoE hosted the second executive breakfast inviting an extended group of industry leaders. Twenty five attendees enjoyed networking and listening to Dr. Harold Kerzner who spoke on the topic ‘Why a PMO is valuable to your company?’. Attendees represented various local companies including Burger King, Broward Health, Campus Management, Citco Technology Management, Eastern Financial Florida Credit Union, eDiets, JM Family, Kaplan University, Miami Dade County, NCCI Holdings, Peachtree Settlement Fund, Solvis Consulting, LLC, and Southern Wines and Spirits. Since the Executive Breakfast, the CoE committee members surveyed the executives that participated to get a better understanding of their perceived value and to be able to refine the strategic goals of the CoE. Enclosed are the results of these interviews, which we want to share with the CoE Executive Breakfast participants and with the South Florida PMI Chapter members. We are confident that this will have a sound impact in our community in the long term.

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Survey Statistics Survey Status:

Web Deployment Status:

Status:

Live

Total Takers:

17

Launch Date:

04/28/2009

Complete Responses:

17

Total Survey Takers:

17

Partial Responses:

0

Median Response Time:

7 mins, 59 Seconds

Closed Date:

Participating Companies :

•Bank United •Bayview Financial •Broward Health •Burger King •Campus Management •Eastern Financial Florida Credit Union, •eDiets

•JM Family Enterprises •Kaplan University •Memorial Healthcare System •NCCI Holdings, Inc. •Peachtree Settlement Funding •Solvis Consulting, LLC •Southern Wines and Spirits. Copyright © 2007 Project Management Institute

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Survey Summary  Overall, survey participants are looking for a medium to network with other professionals to discuss issues about project management.  Participants want to hear about actual practitioners and their successes and challenges with their projects.  Participants want to hear quality guess speakers talk about current project management challenges.  They share interest to hear from C-Level executives about their view of Project Management and the value that Project Management practices bring to their organization.  Participants communicated interest in having access to a repository of best practices, methodologies, templates and tools that can assist them with their project management tasks.  The majority of the participants stated that they have a PMO established.  50% of the participant companies required their project managers to be certified. Copyright © 2007 Project Management Institute

Why did you decide to attend the South Florida PMI Center of Excellence Executive Breakfast Event? Select all that apply.

I am interested in learning more about project management and South Florida PMI Center of Excellence This event gives me an opportunity to network with other local executives I am interested in hearing about Dr. Kerzner’s topic

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How frequent do you think this event should be?

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Do you have a better understanding now of what a Center of Excellence is?

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Do you have any suggestions of other Project Management speakers that you would like to see us bring to this venue? See comments below: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16.

“Portfolio Management expert” “ITIL and PMBOK integration” ”IT Metrics” “I am not very satisfied with the selections so far. No specific speaker to recommend. Please keep the speaker of the same caliber. Maybe do a panel of PMO managers, too.” “I do not think that the speakers are as important as the material that we cover – and the networking opportunities.” “Actual practitioners as well as presenters and consultants like Dr. Kerzner I think would be a great mix. You know Ivory Tower vs. Real World?” “I would like to hear from CEO’s, CIO’s, and CFO’s, their view of PM in their organizations, and how they derive value.” “No suggestions at this time. It would be interesting to hear from other executives about their challenges and success stories.” “Max Wideman (check www.maxwideman.com).” “Connie Maldonado is a South Florida PMI board member and she is a great speaker.” “Dr. Kerzner spoke about value. This is a theme I have been implementing for some time in my organization. I would like to hear more on this topic.” “Dr. Brown from SEBA solutions.” “Dr. James T. Brown from SEBA solutions.” “I would like to listen to a speaker that is knowledgeable in the area of managing IT development projects utilizing an agile methodology.” “Tresia Eaves” “I am particularly interested in topics related to the CoE, and to developing the maturity levels of PMOs” Copyright © 2007 Project Management Institute

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What kind of events/resources do you think the Center of Excellence can provide to benefit your organization?

Other comments: “CoE providing templates is a good idea, but provide an explanation on how to use them. Maybe members could share their templates and provide a rating to determine how useful they were.” Project Management education for executive level Access to a knowledge repository of project management best practices and methodologies Assistance with development of Project Management Office in my organization Assistance promoting project management in the organization Opportunities to network with executives at my level Copyright © 2007 Project Management Institute

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Creating a knowledge repository of project management best practices and methodologies is one of the objectives for the Center of Excellence. Do you think that your organization would benefit from this?

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Do you think your organization would benefit from the creation of a referral process? If so, how would you utilize this benefit? 1. “I don't have enough information to know how this referral process would work.” 2. “I would need to understand better what you mean by referral process in order to answer this.” 3. “It may be difficult to get the support from businesses right now, given the shortage of staff in many organizations. However, I think this could be a valuable tool. I might want to use it when confronted with a specific issue, and it would be beneficial for anyone starting up a new PMO.” 4. “I would utilize it to find contacts of companies that are familiar with the tools or consulting organization that I am looking to utilize. Someone that can tell me how was their experience with that product/company.” 5. “Yes. I would use it to post questions regarding how we can improve our PM organization and processes.” 6. “Yes, we would seek out assistance from others.” 7. “In obtaining real life solutions that apply to my business”

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Would you be willing to share your company best practices with our chapter to be able to publish at our web site? 1. Absolutely: “I would need to check with our legal department to make sure this would not be an issue.” 2. “If I get clearing and approval from my organization, yes.” 3. “Absolutely.” 4. “Yes, although I don't know that I have much to offer at this point. Perhaps some thoughts on aligning projects with the overall goals of the organization.” 5. “Our company doesn't have a repository of best practices. We are in the process of developing those.”

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How many full-time project managers you currently have working at your organization?

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What would you say is the primary issue precluding the success of your projects?

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Does your Organization utilize a PMO?

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Is your PMO established enterprise wide or just within your department?

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Can you explain some of the reasons preventing your corporation from establishing a PMO?

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How do you review you projects after completion? 1. “We perform a formal close out procedure that includes a lessons learned session.” 2. “In a monthly review with minimal comments.” 3. “Our organization rarely reviews projects after completion.” 4. “The emphasis is been placed on performing a post-launching audit. Audit is openended and closely review future state processes while also going over project acceptance.” 5. “First we meet with the team to identify opportunities for improving the PM process and avoiding pitfalls on future projects. Although, we do a very poor job of leveraging the lessons learned. Second, we are doing a pretty good job of measuring the actual benefits of the product or service that the project accomplished.” 6. “We use a formal closure document that is signed by our customers.” 7. “Project closure (lessons learned). Finance ROI review for large projects.” 8. “Yes we always do a lessons learned session.” 9. “Only for project closing”

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Do you require your project managers to be PMI Certified?

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What sources do you use for project management resources (for selecting tools, research for selecting projects, training, etc.?

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FACILITY and ORGANIZER

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COMMENTS for facilities or CoE organizers: 1. “It was a bit awkward getting coffee/tea/soft drinks, etc. until breakfast was served. The guy next to me was interested in getting some Pepsi or Coke, but didn't know how to make that happen. Minor issue.” 2. “This was nicely organized. They even provided with gifts to participants!” 3. “The facilities were great.”

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SPEAKER

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COMMENTS about the Speaker: 1. “Overall, Dr. Kerzner was a good speaker. However, his questions and answer section was poor, in my opinion. He didn't fully answer the questions asked.” 2. “I found this presentation to be too academic. Dr. Kerzner is well-known in his field and has been a practitioner for many years, but I didn't hear anything that I have not heard before. I was looking for some new age information. Perhaps new tools used in this time of social collaboration.” 3. I got a lot out of Dr. Kerzner’s presentation and I am now in contact with him. I will be using him in the future to help with some of the objectives my company is working to achieve.

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