3600 Market Research Online!
Leading online research in India! • Formally started in August 2005. Informally conducting online research since 2004 • A pioneer in conducting highly robust large scale online studies in India • A portfolio of well accepted syndicated research products in the Indian online space – ‘India Online’, ‘NRI Online’, ‘Online Ad Tracks’, Online Brand Tracks’, ‘Website User Friendliness’ • Would be the only complete 3600 online research company in the country after the launch of ‘online audience monitor’ later this year
The larger game plan! • Using internet as a ‘medium’ to conduct all kinds of market research, and not just researching only the internet space • Launching syndicated research products for the offline categories as well – Ad Tracks, Brand Tracks, Customer Satisfaction, U & A Studies • Building capabilities to conduct multilingual online surveys • Building one of the largest (online) consumer panel in the country ( www.getcounted.net) - support own syndicated studies, market the panel for ‘custom’ studies • Juxt Public Pulse – the poll based weekly popularity rankings and monthly ‘quality of life’ ratings
Business Vision! Online Research Online Market, Advertising & Media Research
Consumer Research
Website Monitoring
Audience Monitoring
Surveys (Online) Consumer Panels
Syndicate Research Custom Research
Online Ad Tracking Web Analytics
Consumer Research Brand & Ad Tracking Satisfaction Studies
Site Evaluation & Usability Studies
Net Usage Tracking User Segment Profiling
Specific Usage & Behavior Studies
Quantitative Research Qualitative Research
Research Offerings! Syndicated Research & Analytics
+ Customized Research & Analytics
Typical 3600 Market Research Landscape Customer Satisfaction Studies
Usage & Attitude Studies Media & Ad Tracking Studies
Consumer Need
Usage
s u s t a i n
identify
Consumers convert
t r i g g e r
Communication
Marketing Brand Tracking Studies
Ad Effectiveness Studies
JuxtConsult 3600 Syndicated Products – Consumer Markets SABUC
India Consumer Lifestyles
Brand Customer Friendliness & Usage Experience
Demographic & Psychographic Consumer Segmentations & Profiles
Web Box Office Online Media Metrics
Consumer Need
Ad Box Office Online Advertising Metrics
Usage
Consumers
Communication
Marketing Brand Performance Tracking
Ad Effectiveness Tracking
Brand Scorecard
Ad Connect
P L A N N E D
JuxtConsult 3600 Syndicated Products – Online Markets Web Connect
India Online Live
Website ‘Interface Friendliness’ & ‘Usage Satisfaction’
User Profiles & Net Usage Behavior
Consumer Need Usage
Website Users
Web Box Office
P
Website Traffic & Media Metrics
A
L N
Ad Box Office
N
Online Advertising Metrics
D
Communication
Marketing Brand Performance Tracking
Ad Effectiveness Tracking
Brand Scorecard
Ad Connect
E
Brand Performance Measurement •
Effectiveness of the ad in connecting with the category users
•
Live ratings of ads by category audience on 12 distinct parameters
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Measuring the ‘audience mindshare’ the ad is generating for the brand
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Tracking current performance of various brands in the category
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Measuring sustenance, persuasion, pull and loyalty power of brands
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‘Future-readiness’ of brands to gain category market shares
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Measuring both ‘user friendliness’ and ‘usage experience’ of websites
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Live rating of websites by category users on 19-32 distinct parameters
•
Measuring accessibility, appeal, navigability and usage satisfaction
* Survey based
*
Ad Connect
Brand ScoreCard
Web Connect
Online Audience Measurement
*
* Plan to launch in January 2009
•
Overall level internet user profiles, usage dynamics and behavior
•
Category level net usage dynamics and user profiles
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Consumer segment-wise net usage behavior and preferences
•
Website and category level traffic data, page views and time views
•
Reach, rating points (e-TRPs) and user shares
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Traffic trends by day parts, days, weeks, months, …..
•
Overall, category and website level ad impressions, click rates
•
Category and website level share of ad exposures and spends
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Product category and brand wise share of voice and spends
* Digital tracking based
India Online Live
Web Box Office
Ad Box Office
*
India Consumer Lifestyles
* Plan to launch in March 2009
•
Consumption orientation based lifestyle segmentation of urban Indians
•
Based on both the ‘ability to spend’ (socio-economic status) as well as ‘inclination to spend’ (consumption orientation/propensity)
•
In-depth understanding of segments on their: –
Demographic, geographic and socio-economic profile
–
Lifecycle stage and asset ownerships
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Professional profile and reference groups
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Psychographic profile and outlook (personality, activities, interests and opinions)
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Shopping orientation and preferences
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Technographic profile (modern digital lifestyle orientation – mobile, computer, internet)
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Media consumption and preferences (TV, newspaper, magazines, internet)
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Health profile
* Consumer panel profile based
India Consumer Lifestyles
GetCounted Consumer Panel •
117,000+ members already, of which around 70% active at some point of time
•
10,000 new members are added every month
•
Represents over 275 million urban Indian population – 85% of total 337 million urban Indian population
•
Represents almost 100% ‘branded’ urban Indian consumption
•
9,500+ Rural members
•
Not required to participate in more than 2 surveys a month
GetCounted Consumer Panel •
Only large scale consumer panel in India to have the following spread and depth of consumer profiling: –
Household as well as financial asset ownerships
–
Neighborhood classification*
–
Housing details (size, type, ownership)*
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Occupation details (industry, function, hierarchy)
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Lifecycle stage*
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Family composition (size, earning members, dependents)*
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Mobile handset and service usage*
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Offline media usage and brand preferences
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Lifestyle and psychographic profiling*
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Shopping preferences*
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Health profile*
* To be available from January 2009
Clients India
Key People Sanjay Tiwari, Director
Mrutyunjay Mishra, Director
Over 14 years of experience advertising, marketing and branding
in
9 years of experience in market research and analytics
Worked for 6 years with leading ad agencies like Leo Burnett, Saatchi & Saatchi, FCB Ulka
Previously worked with IMRB International, IDC India, Convergys, and Annik
Worked for another 6 years as an independent brand, marketing and advertising consultant
Has led strategic business research, quality studies (CI/ Six Sigma), change management projects
Author of “The Uncommon Sense of Management” (2006) and “The Uncommon Sense of Advertising” (2003). Titles published by Sage Publications
Has functional consulting experience in implementing dashboards & reporting solutions in ERP environment
Exposure to projects from varied industries – FMCG, Pharma, BFSI, TMT, Consultancy Services, Government and Public Administration
Over 3 years of experience in handling online research studies and projects 1/2
Key People Laveesh Bhandari, Director
Sidharth Rao, Director
Worked with NCAER for 4 years as a senior economist
Began his career in advertising with Mudra and Grey Worldwide
In 2001, started Indicus Analytics. Indicus is today one of the leading economics research firms in the country
In 1999, co-founded Webchutney, a full service interactive agency
Today, Webchutney is India's leading interactive agency with presence in New Delhi, Mumbai, Bangalore, Chennai and Kuala Lampur
Writes on the ‘new media’ in some leading business newspapers from time to time
Handled various research projects, from industry and infrastructure to poverty, health, education, water and sanitation, nutrition, etc Clients include World Bank, Twelfth Finance Commission, USAID, Harvard University, India Today Group, etc
Thank You!