Iso Coordinator Job Description

Description: - Defining quality standards and ensuring that all deliverables are of high quality and meet client needs. - Interact with the department heads/ leads to understand the existing process and document the same. - Set and document workflow/ procedures for all departments. - Ensure all reports to projects (internal or client) are escalated to the concerned head or training arranged for the quality team. - Monitor effectiveness of the Quality Assurance process/ workflow - According to the skill-sets required for all members of the quality assurance team on the basis of the needs in the core offerings arrange trainings or refreshers. - Perform annual performance review for all process.