CREATING VALUE BY PROVIDING T H E RIGHT PEOPLE
PT BUANA SAFI RA ABADI an Indonesian overseas recruitment agency
office address: Jl PANGLIMA POLIM RAYA NO 127 BLOCK D8 JAKARTA SELATAN 12160 INDONESIA phone: +62 21 7201584
fax: +62 21 7396740
email:
[email protected] our business processes has been re- engineered by RJ consulting group, a system dynamic consultant. a partner in business EVOLUTION towards survival of the fittest in a dynamically changing world.
this catalog is originally design in Houston, USA
BUANA SAFIRA
an Indonesian overseas recruitment agency
ABAD I
CREATING VALUE BY PROVIDING T H E RIGHT PEOPLE
CONTENT… A HIGH LEVEL MAP
DEMAND LETTER (JOB ORDER) ATTACHMENT
P2
p11
FLOWCHART OF RECRUITMENT…
SPECIAL POWER OF ATTORNEY ATTACHMENT
p3 … p4
ABOUT US
GUARANTEE LETTER ATTACHMENT
P5
P13
OVERVIEW P6
EMPLOYMENT CONTRACT ATTACHMENT P14 … P15
TRADE CATEGORIES
RECRUITMENT AGREEMENT ATTACHMENT
P7
P16 … P18
OUR SERVICES BEGIN HERE
TERMINOLOGY
P8 … P10
P19 … P20
our business processes has been re- engineered by RJ consulting group, a system dynamic consultant. a partner in business EVOLUTION towards survival of the fittest in a dynamically changing world.
2
p12
this catalog is originally design in Houston, USA
BUANA SAFIRA
an Indonesian overseas recruitment agency
ABAD I
CREATING VALUE BY PROVIDING T H E RIGHT PEOPLE
A HIGH LEVEL MAP OF OUR
our business processes has been re- engineered by RJ consulting group, a system dynamic consultant. a partner in business EVOLUTION towards survival of the fittest in a dynamically changing world.
this catalog is originally design in Houston, USA
3
BUANA SAFIRA ABAD I
an Indonesian overseas recruitment agency
CREATING VALUE BY PROVIDING T H E RIGHT PEOPLE
flowchart of recruitment procedures
DOCUMENTATION & ACCREDITATION • SPA, DEMAND LETTER, GUARANTEE LETTER, RECRUITMENT AGREEMENT, ETC
1.JOB ORDER REQ. • receive job order from client
2.JOB ORDER EVALUATION • evaluate & complete order req.
3.GIS PREP. • prepare general info. sheet & endorse the project
9. DOCUMENT VERIFICATION-1 • completion of required documentations
8.BSA INTERVIEW • BSA conduct in-depth interview with applicants
7. ENDORSEMENT-1 • endorse & schedule all acceptable appl. for BSA interview
6.SCREENING-2 • screening of applicant resume
11.TRADE TEST PREP • TC evaluate resume & prep the test
12. TRADE TEST • technical consultant conduct trade test
13.TRADE TEST REPORT • TC make evaluation & assessment report to BSA
14. ENDORSEMENT-3 • BSA endorse candidates to client
17.CLIENT ARRIVAL & BRIEFING
16.INTERVIEW PREP-2 • schedule & prep candidates for interview with client
15.ACKNOWLEDGEMEN T • client acknowledged & setup final interview date
10.ENDORSMENT-2 • endorse & schedule interviewed appl. to TC for trade test
• meet & update client.
4.SOURCING • conduct recruitment project through media
5. SCREENING-1 • receive responding applicants resume
continued
our business processes has been re- engineered by RJ consulting group, a system dynamic consultant. a partner in business EVOLUTION towards survival of the fittest in a dynamically changing world.
4
this catalog is originally design in Houston, USA
BUANA
continued
SAFIRA ABAD I
an Indonesian overseas recruitment agency
CREATING VALUE BY PROVIDING T H E RIGHT PEOPLE
18. CLIENT’S INTERVIEW • conduct interview together with client
19.CLIENT’S EVALUATION • client’s selection & evaluation of candidates
20.QUALIFIED RECRUIT &BACKUP • client notify BSA on final selection of the recruit • backup recruit
21. JOB OFFER • notify the recruits with job offer from client
22.DOCS COMPLETION • verify docs of recruit & check for deficiency.
27.DOCS AUTHENTICATION • authenticate doc with different government agencies
26.TRAVEL DOCUMENTATION • endorse the recruit to processing dept. for travel docs
25.CONTRACT SIGNING • once cleared by MC the recruits sign employment contract
24. MEDICAL TEST RESULT • receive medical test result from med. center
23.MEDICAL EXAMS • issue ME referral slip to the recruit for immediate compliance
28. VISA APPLICATION • prepare visa application with concerned embassy
29.MINISTRY OF LABOR • forward docs with ministry of labor
30.FLIGHT TICKET • secure flight ticket & schedule
31.CONFIRMATION • confirm with client of arrival date
32.PDOS SCHEDULE • schedule predeparture orientation seminar with the recruits
35.departure • assist the recruit at the airport during departure
34.final briefing • last briefing after PDOS to ensure all aspects of employment
33.PDOS • brief the recruits on customs & tradition of host country
our business processes has been re- engineered by RJ consulting group, a system dynamic consultant. a partner in business EVOLUTION towards survival of the fittest in a dynamically changing world.
this catalog is originally design in Houston, USA
5
BUANA SAFIRA
an Indonesian overseas recruitment agency
ABAD I
CREATING VALUE BY PROVIDING T H E RIGHT PEOPLE
ABOUT
OUR
US…
PT. Buana Safira Abadi are Located in Jakarta,Indonesia and a dully licensed overseas recruitment agency approved by the Government of Indonesia since 2006 with recruitment license no. KEP 545 MEN/2006. We are experience Consultant candidates
composed of competent professionals with in the recruitment industry and Human Resources that conducts rigid screening of potential and immediate processing of selected workers.
We have been offering excellent overseas recruitment services for more than 17 years in the Middle East. We take the time to understand what makes an organization unique, and then tailor our screening and recruiting process to suit our client’s individual requirements. We have been working alongside Government of Indonesia Agencies in ensuring the welfare of our clients and workers.
MISSION…
We want to provide our clients with reliable, competent workforce and personalized service and to provide Indonesian the opportunity to work overseas. We believe in Indonesian worker’s innate capabilities and desire to work and perform. Our mission is to engage in the business of providing or furnishing any and all forms/types of services and facilities relating to recruitment of Indonesian professionals, skilled and unskilled workers for overseas works. We continuously provide our clients with Indonesian man power who are competent, reliable and dedicated We encourage Indonesian to enhance their competence thereby raising the competitiveness of the Indonesian workforce overseas. We are also persistently seeking candidates that are capable of fulfilling the technical qualifications
our business processes has been re- engineered by RJ consulting group, a system dynamic consultant. a partner in business EVOLUTION towards survival of the fittest in a dynamically changing world.
6
this catalog is originally design in Houston, USA
BUANA SAFIRA
an Indonesian overseas recruitment agency
ABAD I
CREATING VALUE BY PROVIDING T H E RIGHT PEOPLE
OVERVIEW…
DEPLOYMENT PERIOD…
Hiring the wrong people is extremely costly to a business and results in hidden costs to the businesses that are often overlooked by management.
PT. Buana Safira Abadi requires a lead-time of 30-40 days for deployment of required workers. Selection: 10-20 days
In order to minimize these risks and to serve our clients better and expediently, there are a few facts we would like to highlighted If you have decided that you want to utilize our services :
Ministry Of Labor clearance: 3-5 days Visa Stamping: 3-10 days
MINIMUN REQUIREMENT… Wages not less than the minimum wages set by the Department of Labor or minimum wage of the country where Indonesian workers shall be employed. Period of employment to be clearly stated.
Flight schedule: 5-10 days
PROBATION…
Regular working hours and overtime pay in accordance with the local labor law.
We allow our clients to place our workers on three months probation to give our clients adequate time to evaluate them on-site. PT. Buana Safira Abadi will take full responsibility for the repatriation of any worker selected by PT. Buana Safira deemed by the client not qualified or not medically fit, unless the client himself selected the worker.
Food and accommodation to be provided free of charge to the workers or food allowance in lieu of.
PERIODIC PROGRESS REPORTS…
Free traveling expenses for round-trip ticket.
Free medical treatment. Workmen's compensation benefits according to social insurance schemes of the host country or benefits insured by a private insurance company.
PT. Buana Safira Abadi regularly sends its clients various weekly reports to help them monitor the progress of the recruitment. We also answer all client queries within a span of 24 hours after receiving such queries. After a project’s completion, the company submits a final report to the client, which indicates visa and ticket utilization with the corresponding applicant names and the date of deployment.
Other conditions not contrary to the local laws Annual vacation according to the law of the host country
our business processes has been re- engineered by RJ consulting group, a system dynamic consultant. a partner in business EVOLUTION towards survival of the fittest in a dynamically changing world.
this catalog is originally design in Houston, USA
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BUANA SAFIRA
an Indonesian overseas recruitment agency
ABAD I
CREATING VALUE BY PROVIDING T H E RIGHT PEOPLE
TRADE
CATEGORIES …
Major trade categories supplied by PT. Buana Safira Abadi are listed below. If your requirement is not included here please feel free to contact us since we have many more job categories. CONSTRUCTION
ROADWORK
PORTWORK
SITE SUPERVISOR
RETAIL
ENGINEER
ENGINEER CADASTRAL SURVEYOR
TECHNICIAN
HEAVY EQUIPMENT OPERATOR
SUPERVISOR
LABORER
LABORER
HEAVY EQUIPMENT OPERATOR TALLY CHECKER WELDER
HOTEL STAFF
LANDSCAPING
TRANSPORTATION
SHIP/CARGO SUPERVISOR
TAXI DRIVER MID-SIZE BUS DRIVER
RESIDENTIAL LANDSCAPING
LARGE-SIZE BUS DRIVER
PUBLIC LANDSCAPING
TRUCK DRIVER
SWIMMING POOL WORK
RETAIL
MEDICAL STAFF
X-RAY TECHNICIAN LAB TECHNICIAN CASHIER PHARMACIST
our business processes has been re- engineered by RJ consulting group, a system dynamic consultant. a partner in business EVOLUTION towards survival of the fittest in a dynamically changing world.
8
RESCEPTIONIST WAITER/WAITRESS CHEF
GAS STATION OPS
SUPERVISOR
LOADING/UNLOADING CREW
HOUSEKEEPING
NURSE
GAS PUMP ATTENDANT OIL-CHANGE ATTENDANT CAR-WASH ATTENDANT
this catalog is originally design in Houston, USA
BUANA SAFIRA
an Indonesian overseas recruitment agency
ABAD I
CREATING VALUE BY PROVIDING T H E RIGHT PEOPLE
Prior to any actual recruitment and deployment activities, the client organization must be recognized ("accredited") by the Indonesian Ministry of Labor. Certain documents may be required by the Indonesian Ministry of Labor to be Authenticated or certified by the Chamber of Commerce and Trade of the host country. It is imperative that this onetime step be given the highest priority to avoid unnecessary delays in actual recruitment and deployment operations. The following documents must be submitted :
In any case the Employer/company was already accredited with another agency, an additional documents are required;
REVOCATION OF POWER OF ATTORNEY, A "Courtesy Letter" addressed to the previous Recruitment Agency
Photocopy of the EMPLOYER'S COMMERCIAL OR BUSINESS REGISTRATION (Certified by the Ministry of Trade of the host country).
01. GOV’T DOCUMENTATION AND ACCREDITATION 02. JOB ORDER REQUISITION
A "SPECIAL POWER ATTORNEY" (SPA) written on the official stationery (letterhead) of the employer, (Must be authenticated by the Ministry of Chamber of Commerce and Indonesian Embassy in host country). A "DEMAND LETTER OR JOB ORDER OR MANPOWER REQUEST" written on the official stationery (letterhead) of the employer. (Must be authenticated by the Ministry of Chamber of Commerce and Indonesian Embassy in host country). A "GUARANTEE LETTER" written on the official stationery (letterhead) of the employer (Must be authenticated by the Ministry of Chamber of Commerce and Indonesian Embassy in host country) AN EMPLOYMENT CONTRACT. This Document contains terms and conditions of employment such as, working hour, overtime, leaves, probation period, provision of living accommodation, medical treatment, etc A RECRUITMENT AGREEMENT. This document defines the terms and conditions of the business relationship, the responsibilities of the parties, and the monetary consideration involved in the business relationship. An "AUTHORITY TO WITHDRAW VISAS" together with the Original Visa Receipt (must be authenticated by the Ministry of Chamber of Commerce).
our business processes has been re- engineered by RJ consulting group, a system dynamic consultant. a partner in business EVOLUTION towards survival of the fittest in a dynamically changing world.
This activity begins with the complete definition of the manpower requirement of the Employer. It is mandatory to have the following information at this point: Demand Letter, Job Order or Manpower Request - this identify the categories, number of workers, compensation package and other benefits of each worker needed. Job Description - this describes in detail the job requirements and minimum qualification of the candidates for each category of workers needed. Compensation Package this will include basic salary, food allowance, accommodation allowance, overtime policy, relocation benefits, medical benefits, etc. Employment Terms and Conditions - all details needed to draw the employment contract. This will include the contract duration, probation period, etc. 03. SOURCING
Depending on the type, number and local availability of the job categories, we will draw up a sourcing plan such as advertisement on print and broadcast media, direct site recruitment, agent-assisted recruitment telesourcing, networking and etc. We also maintains a database of applicants for easy reference.
this catalog is originally design in Houston, USA
9
BUANA SAFIRA
an Indonesian overseas recruitment agency
ABAD I
CREATING VALUE BY PROVIDING T H E RIGHT PEOPLE 04. PRE-SCREENING
We will conduct preliminary screening to determine broad technical and educational qualifications, English language proficiency and work attitude. We ca pre-screen the number of applicants up to 3 times the number they are
09. JOB OFFER
To formalize the Employer's offer, we require that a written Job Offer be accomplished and faxed by the employer to the candidate under care of the agency. This offer will be the basis for medical test, documentation and processing
05. TRADE TEST
This activity must be completed within one day to one week depending on the volume and the deliberation process required to The company has technical evaluators who can pre-screen the arrive at a decision. applicants. For trade testing, we rely on our internationally certified affiliate testing centers. To avoid deployment delays, we request that at this stage a back-up or alternative candidate be named as well. This 06. SHORTLISTING back-up or alternative candidate will be process instead if the primary candidate fail in the medical test or for any The end result of this activity is a short list of candidates for other reason fail to be deployed. each job category, preliminary to the final interview and selection. 10.CONTRACT At this point, no medical examinations, passporting may be done because of huge expenses involved in these tests. This activity is normally completed within 2 to 4 weeks depending on the volume and degree availability of workers 07.FINAL
The employer on its option may send a representative/s to conduct the final interview of short-listed candidates. This activity must be done as soon as possible to keep the qualified applicants' interest in the job. Prior to the representative's arrival, an interview schedule is prepared and appointments are confirmed. Should responsibility for final interview be assigned to us, complete interview results, technical evaluations and comprehensive resumes will be forwarded to clients for final selection and job offer. 08. DOCUMENTATION OF RECRUIT
At this stage, medical examinations, passporting, visa application and authentication of relevant documents will be done.
our business processes has been re- engineered by RJ consulting group, a system dynamic consultant. a partner in business EVOLUTION towards survival of the fittest in a dynamically changing world.
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As soon as the selected candidate passes the medical examination (and without wailing for other less problematic steps) we will require him/her to sign the employment contract. Necessary documents including performance/repatriation bonds will be executed by the candidate to ensure the commitment of the applicant that, he/she will not apply to other employers, he/she will definitely board the airplane to work site as scheduled, and that he/she will be penalized should he/she fail without employers consent. 11. VISA/NOC PROCESSING
Upon completion of the passport and other necessary documents, the visa or "No Objection Certificate" is applied for. In certain countries, visas will only be released upon presentation of an airline ticket. Depending on country-specific consular schedules, 12. DEPLOYMENT
Simultaneous to documentation and processing activities, ticketing and booking will be done according to the schedules require by the employer and employee. In addition, we will conduct "Pre-Departure Orientation Seminar". Attendance by each worker is compulsory.
this catalog is originally design in Houston, USA
BUANA SAFIRA
an Indonesian overseas recruitment agency
ABAD I
CREATING VALUE BY PROVIDING T H E RIGHT PEOPLE ACCOMODATION
A written communication about the arrival details will be sent to the Employer so that the former or his representative at the airport will welcome the worker. A written confirmation about the schedule by the employer will also be required. OUR OTHER SERVICES...
AIRLINE TICKET
The clients may either send the PTA or have PT. Buana Safira purchase the tickets locally on their behalf. We can acquire the tickets here directly from the various airlines affording our clients more favorable rates and booking privileges.
PT. Buana Safira maintains corporate accounts in various firstclass hotels at discounted rates which clients may avail to get a 40% – 50% discount. AIRPORT
PT. Buana Safira has Public Relations Officers to assist our clients in their accommodations and chauffeured service to and from the airport. SERVICE FEE
PT. Buana Safira will confer an optimum fee depending on the type of service desired by the Client to their full benefit and satisfaction and to acceleration of the recruitment process.
For a minimum fee, PT. Buana Safira can process all the requirements of workers – i.e. clearances, ticket – who come home for vacation to ensure that their return to work will be on schedule. SALARY DISTRIBUTION
For a minimum fee, PT. Buana Safira can facilitate the distribution of the workers’ salaries to their accounts here. UNIFORMS AND
PT. Buana Safira can also purchase here, on behalf of the client, the workers’ uniforms, hand tools and safety gears, and the likes.
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our business processes has been re- engineered by RJ consulting group, a system dynamic consultant. a partner in business EVOLUTION towards survival of the fittest in a dynamically changing world.
this catalog is originally design in Houston, USA
11
BUANA SAFIRA ABAD I
an Indonesian overseas recruitment agency
CREATING VALUE BY PROVIDING T H E RIGHT PEOPLE
(CLIENT COMPANY LETTER HEAD DATE : DAY/MONTH/YEAR
TO : MR. MANAGING DIRECTOR PT. BUANA SAFIRA ABADI JL. PANGLIMA POLIM RAYA, NO.127 BLOCK D8, JAKARTA SELATAN 12160 INDONESIA
SUBJECT: MAN POWER REQUIREMENT Mr. ………………… We (client’s company name ) as per our Special Power of Attorney dated (day/month/year) do hereby place an order to recruit Indonesia workers to work for our Company under the following conditions:
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TERMS & CONDITIONS :
1. 2. 3. 4. 5. 6. 7. 8. 9.
Employment period: 1 year (renewable) Working hours: 48 hours/week (8 hrs/day, 6 days/week) Accommodation: To be provided by Employer (free) Meals: To be provided by Employer (free) Passage Facilities: Round-trip plane tickets provided by Employer Medical Facilities: As per the labor law of the hiring country Annual paid leave: As per the labor law of the hiring country Insurance coverage: As per the labor law of the hiring country Tax: As per the labor law of the hiring country our business processes has been re- engineered by RJ consulting group, a system dynamic consultant. a partner in business EVOLUTION towards survival of the fittest in a dynamically changing world.
12
this catalog is originally design in Houston, USA
RETAIL
BUANA
an Indonesian overseas recruitment agency
SAFIRA ABAD I
CREATING VALUE BY PROVIDING T H E RIGHT PEOPLE
(CLIENT COMPANY LETTER HEAD SUBJECT: SPECIAL POWER OF ATTORNEY DATE : DAY/MONTH/YEAR
KNOW ALL MEN BY THESE PRESENTS: I, (client’s representative name ) of legal age, (title of client’s representative ) of (client’s company name ). with office address at (address 1, address 2, address 3 ) do hereby appoint, name and constitute PT.BUANA SAFIRA ABADI, represented in this act by (PT.SBA Managing Director’s Name ) likewise of legal age, Indonesian Managing Director of the same company with office address at Jl. Panglima Polim Raya No.127 Blok D8 Jakarta Selatan 12160 Indonesia, as our true and legal representative to act for and in our name and stead and to perform the following acts: 1. To represent our company before any and all Government and private offices/agencies in Indonesia; 2. To enter into any and all contract with any person, corporation, institution or entity in a joint venture or as partner in the recruitment, hiring and placement of Indonesia workers for overseas employment; 3. To sign, authenticate and deliver all documents necessary to complete any transaction related to such recruitment and hiring, including making the necessary steps to facilitate the departure of the recruited workers; 4. To bring suit, defend and enter into compromise in my name and stead in litigations brought for or against our company in all matters involving the employment of recruited Indonesia workers; 5. To assume jointly and severally with our company and liability that may arise in connection with the workers recruitment and/or implementation of the employment contract and other terms and conditions of the appointment as defined and spelled out in the attached agreement which we have previously executed. HEREBY GRANTING unto our said representative full power and authority to execute or perform whatsoever requisite or proper to be done in about the premises as fully to all intents and purposes as I might or could lawfully do if personally present, with power of substitution and revocation and hereby ratifying and confirming all that our said legal representative or his substitute shall lawfully do or cause to be done under and by virtue of these presents. for and on behalf of:
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MANAGING DIRECTOR our business processes has been re- engineered by RJ consulting group, a system dynamic consultant. a partner in business EVOLUTION towards survival of the fittest in a dynamically changing world.
WITNESS
WITNESS
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13
BUANA SAFIRA
an Indonesian overseas recruitment agency
ABAD I
CREATING VALUE BY PROVIDING T H E RIGHT PEOPLE
(CLIENT COMPANY LETTER HEAD
DATE : DAY/MONTH/YEAR
RETAIL
Date: The Labor Department Government of Indonesia Jakarta Timur Indonesia
SUBJECT: GUARANTEEE LETTER Dear Sir,
This is to confirm that the labor supply agreement between ( THE EMPLOYER COMPANY ) And PT. BUANA SAFIRA ABADI, Jl. Panglima Polim Raya No.127 Blok D8 Jakarta Selatan 12160 Indonesia will be only for the services in Qatar. Once again, We confirm that the personnel from Indonesia will be recruited to render their services only for the State of Qatar..
Yours Faithfully,
for and on behalf of:
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MANAGING DIRECTOR our business processes has been re- engineered by RJ consulting group, a system dynamic consultant. a partner in business EVOLUTION towards survival of the fittest in a dynamically changing world.
14
WITNESS
WITNESS
this catalog is originally design in Houston, USA
BUANA SAFIRA
an Indonesian overseas recruitment agency
ABAD I
CREATING VALUE BY PROVIDING T H E RIGHT PEOPLE
(CLIENT COMPANY LETTER HEAD EMPLOYMENT CONTRACT This Agreement is made on………………...between...............................(hereinafter referred to as the “Employer”) and………………………Passport No..................... Address......………………………………..................... (herein after referred to as the “Employee”). Both parties agree on the following:
6. Overtime
1. Job Assignment and Wages
6.2 If the Employee works on holidays, the Employee shall be paid extra for overtime by the Employer at the rate of.............per hour/day (not less than the minimum rate set by the local labor law).
1.1 The Employer hereby engages the Employee and the Employee agrees to work for the Employer in the capacity of............................... .....................at the rate of .....................per/hour/day/month. The wage shall be paid on.........day of the month. In case of wage earned on an hourly or daily basis, the total monthly wage shall not be less than ..........................................(In case the Employee receives any special allowances, the amount and date of the special allowances must be stated 2. Duration of Contract and Worksite 2.1 The duration of the contract is for ......... months/year(s) starting from the day of arrival of the employee in...................and the worksite is at .................. The extension of the contract shall be mutually agreed upon between the Employer and the Employee. 3. Probation Period 3.1 In conformity with the local labor law, The employee shall work on probation for a period of ............ days (according to local labor law), starting from the first working day. If the Employer should find during the probation period that the Employee is not qualified for the job assigned, the Employer may either offer the Employee the other appropriate job or position with the consent of the Employee, or cancel the contract and repatriate the Employee to domicile in Indonesia.
6.1 If the Employee works more than the.....usual hours on the regular work day, the Employee shall be paid extra for overtime by the Employer at the rate of..............per hour (not less than the minimum rate set by the local labor law).
7. Food 7.1 The Employer shall provide to the Employee free of charge three meals a day or food allowances of ............... per day/month. 8. Accommodation 8.1 The Employer shall provide the Employee safe and hygienic accommodation free of charge during the term of contract. 9. Medical Treatment 9.1 In the event of the Employee's illness or accident caused by work during the period of the contract, the Employer shall both provide all necessary medical treatment free of charge to the Employee, and in the meantime pay regular wage and compensation on terms not less than those stipulated by the local labor law. 9.2 In the event of death of the Employee, the Employer shall bear all expenses incurred in the transport to domicile in Indonesia the remains of the deceased and all of his personal belongings. 10. Travel and Transportation
4. Working Hours 4.1 The working hours shall not exceed....hours a day, 6 days a week. 5. Holiday and Leave
10.1 The Employer shall pay for the cost of travel from Indonesia to Qatar as well as pay and arrange for the transport to his assigned housing. The Employer shall also pay for the cost of the return travel from Qatar to Indonesia in all cases, except that the Employee is at fault or terminates the contract.
5.1 The Employer shall arrange for the Employee.....day(s) off weekly with regular pay. 5.2 The Employer shall arrange for the Employee.....days off per year on local official holidays with regular pay. 5.3 Annual leave of.....days shall be allowed by the Employer for the Employee when completed one-year employment with regular pay.
our business processes has been re- engineered by RJ consulting group, a system dynamic consultant. a partner in business EVOLUTION towards survival of the fittest in a dynamically changing world.
this catalog is originally design in Houston, USA
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BUANA SAFIRA
an Indonesian overseas recruitment agency
ABAD I
CREATING VALUE BY PROVIDING T H E RIGHT PEOPLE
(CLIENT COMPANY LETTER HEAD EMPLOYMENT CONTRACT 11. Obligation 11.1 The Employee shall abide by the rules and regulations of the Employer's company stipulated in conformity with the local labor law, and shall respect the local traditions and customs.
13. Other
11.2 The Employee shall work only for the Employer's company.
13.1 The Employer shall pay for all necessary fees and expenses incurred on the acquisition of work permit in accordance with the local regulations on the Employee's behalf.
11.3 The Employee shall not engage in any unlawful activities such as protest or demonstration. 12. Termination of the Contract 12.1 In case the Employer terminates the contract, the Employer shall give one month notice to the Employee, or pay one month wage in lieu of giving notice, or otherwise act in conformity with the local labor law. The Employer shall thereby pay for the cost of the return travel of the Employee to Indonesia. 12.2 In case the Employee terminates the contract, the Employee shall give a one month notice to the Employer and shall pay for his own expenses in the return travel to Indonesia.
13.2 In the event of natural disaster, riot, fighting or war the Employer shall evacuate the Employee to the safe area, and if the situation is no longer conducive for the continuity of work, the Employer shall repatriate the Employee and shall pay for all the expenses of the repatriation. 13.3 Other conditions not mentioned in this contract shall be in accordance with the stipulations of the local labor law. 13.4 In case the Employer fails to implement any of the conditions agreed in this contract, in full or in part, the Employer shall be responsible for all the losses incurred to the Employee.
Done in duplicate, one in both Indonesia and English, each being equally authentic, each party holding one copy. In Witness whereof, the undersigned, having fully understood the contents of the contract stated herein, have signed this agreement.
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our business processes has been re- engineered by RJ consulting group, a system dynamic consultant. a partner in business EVOLUTION towards survival of the fittest in a dynamically changing world.
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this catalog is originally design in Houston, USA
BUANA SAFIRA
an Indonesian overseas recruitment agency
ABAD I
CREATING VALUE BY PROVIDING T H E RIGHT PEOPLE
(CLIENT COMPANY LETTER HEAD RECRUITMENT AGREEMENT This Recruitment Agreement entered into by and between PT. BUANA SAFIRA ABADI , Jl. Panglima Polim Raya No. 127 Block D8, Jakarta Selatan 12160, Indonesia, with business licensed KEP 545/MEN/2006 represented by its Human Resources Director, Mr.___________, hereinafter referred to as The FIRST PARTY, and....................................................with postal address at........................................................................... represented herein by its ........................................ Mr. ................................................... hereinafter referred to as THE EMPLOYER, set forth the following purposes, terms and stipulations: 1. General Provisions 1.1. The EMPLOYER shall utilize the facilities and services of the FIRST PARTY in the recruitment, processing, documentation and dispatching of Indonesian workers.
3.3 The EMPLOYER should be responsible for any cost related to TRADE TEST involve such as Welding Test, Mechanical and Technical Test which needed of materials and equipments rent by FIRST PARTY in Indonesia. 4. Selection of Workers and Medical Examination
1.2 The EMPLOYER shall have the final authority on the selection of workers for employment. 1.3 Parties to this agreement shall ensure compliance to host country laws including immigration laws in the employment of Indonesian workers and the protection of their rights and general welfare. 1.4 The EMPLOYER shall provide the FIRST PARTY with the detailed RECRUITMENT AGREEMENT, DEMAND LETTER, POWER OF ATTORNEY and EMPLOYMENT CONTRACT, which have been approved and seen by Indonesian General Consulate in UAE. The DEMAND LETTER shall include the scope of responsibility for the position being sourced-out and the details of the compensation being offered.
4.1 The FIRST PARTY shall undertake the pre-screening of workers based on the employer’s QS. A short list of pre-screened workers shall be endorsed to the EMPLOYER together with their application papers. 4.2 The EMPLOYER shall advice the FIRST PARTY on its trade test or board requirement if any cost of which shall be borne by the EMPLOYER for the selected worker’s. 4.3 The EMPLOYER shall conduct interview of shortlisted applicants at the FIRST PARTY premises by phone interview, videotaped interview or interview outside of the FIRST PARTY premises may be allowed whenever necessary, subject to approval of the FIRST PARTY.
2. FEES AND TERMS OF PAYMENT: 2.1 The EMPLOYER shall pay to the FIRST PARTY the amount of US$...................................per selected worker as recruitment service fee for the preselection, documentation, and processing in accordance with the rules and regulations issued by the Ministry of Labor. 2.2 The employer shall remit to the FIRST PARTY one hundred percent (100%) of the recruitment service fee (net of bank charges) before the scheduled deployment of the candidates. 3. Requests and Sourcing of Candidates 3.1 The FIRST PARTY shall offer its manpower pool to the EMPLOYER in accordance with the Employer’s Qualification Standards (QS). 3.2 The EMPLOYER shall have the option to advertise when the FIRST PARTY manpower pool falls short of its QS. Such advertisement shall be under the supervision of FIRST PARTY. Payment of advertisement cost shall be made by the EMPLOYER on or before publication. Check drawn in favor of the Indonesian Newspaper Company endorsed through the FIRST PARTY.
our business processes has been re- engineered by RJ consulting group, a system dynamic consultant. a partner in business EVOLUTION towards survival of the fittest in a dynamically changing world.
4.4 The EMPLOYER shall communicate to the FIRST PARTY within reasonable time, their selection of workers. 4.5 The EMPLOYER shall surrender The FIRST PARTY documents of workers who were not selected. 4.6 Selection of workers on the basis of QS is subject to the result of medical examination conducted by duly accredited medical clinic or hospital accredited by UAE Medical Authority. The FIRST PARTY shall ensure that selected applicants undergo basic medical examination which shall included Chest X-Ray, Blood Pressure, EENT Check-Up, Urine Analysis, Complete Blood Count (CBC), Stool Test and Psycho Test as well as other medical tests like HIV Test as specified under EMPLOYERdefined medical protocol. 4.7 Replacements of those who fail in the medical examination shall be done in consultation with The EMPLOYER.
this catalog is originally design in Houston, USA
17
BUANA SAFIRA
an Indonesian overseas recruitment agency
ABAD I
CREATING VALUE BY PROVIDING T H E RIGHT PEOPLE
(CLIENT COMPANY LETTER HEAD RECRUITMENT AGREEMENT 5.0 WORKER BRIEFING
8. guarantee and termination of employee
5.1 The FIRST PARTY shall provide Pre-Departure Orientation Seminar (PDOS) to selected workers for which a certificate shall be issued. Such PDOS shall equip selected workers with basic understanding of the employment contract, information on host country profile and orientation on necessary values and attitudes for effective employment abroad.
8.1 If the workers selected and hired by the EMPLOYER found not medically fit within 1(One) week of arrival or after the second medical examination in medical authority in UAE, the EMPLOYER will inform the FIRST PARTY in writing and the EMPLOYER should be able to provide medical report from medical authority in UAE. The FIRST PARTY undertakes to hold the selected workers fully responsible for all expenses incurred by him and the replacement workers and cost such as air ticket, visa fee shall be provided by the FIRST PARTY.
5.2 The EMPLOYER or his representative or through the FIRST PARTY shall likewise provided selected workers with company briefing orientation regarding company’s rules and regulations, package of benefits, technical peculiarities of the demands of the work and its environment and others matters unique to their employment with the EMPLOYER. 6.0 Employment contract 6.1 The EMPLOYER shall employ his selected workers under EMPLOYMENT CONTRACT (EC), mutually agreed upon between the EMPLOYER and the FIRST PARTY and acceptable in the country of destination. 6.2 The EMPLOYMENT CONTRACT shall be signed by the selected workers after the EMPLOYER has signed the same and after the confirmation of work visa availability, and orientation of selected workers on the total employment package being offered to them. 6.3 The EMPLOYER shall provide selected workers with basic things that would ensure their safety and protection such as Life Insurance during their working contract as per UAE Labor Law. 7. VISA ARRANGEMENTS AND DEPLOYMENT OF WORKERS 7.1 The EMPLOYER shall be solely responsible for and bear the expenses of securing entry visa or work permit of accepted workers. 7.2 The EMPLOYER shall update the FIRST PARTY on regular basis and as soon as possible on the status of visa application and approval on timely relay to selected workers. The FIRST PARTY shall be provided by the EMPLOYER with authority to transact with concerned Embassy in Indonesia for the release of visa. 7.3 The EMPLOYER shall immediately , upon the release of work visa, advises and facilitates the FIRST PARTY with the airline ticket booking and departure processes for selected workers within maximum 15 (fifteen) working days.
8.2 If the workers selected and hired by the EMPLOYER not qualified and terminated at anytime, within the probation period of 3 (three) months starting from the date of the employment., the FIRST PARTY would be responsible for new replacement without any charge for air ticket and visa application. The EMPLOYER shall provide the FIRST PARTY with Letter of Termination. 8.3 The EMPLOYER is liable to deduct the last wages of the terminated worker for reimbursement of visa application fee and repatriation costs to home country. 9. REPATRIATION WORKERS The EMPLOYER shall be responsible for the repatriation of the workers and transportation of his/her personal effects in cases such as : 9.1 Death, serious injury or medical sickness. The EMPLOYER shall immediately inform the FIRST PARTY and Labor attaché of the Indonesia Embassy in the Employer’s country and/or the Labor Office in Jakarta about the said events. 9.2 In case of death of employee, the EMPLOYER shall bear the expenses for the repatriation of the remains of the employee and his personal properties to his/her family or relative in home country, or if repatriation is not possible under certain circumstances, the proper disposition thereof, upon previous arrangement with the worker’s next of kin or in the absence of the latter, the nearest Indonesian Labor attaché or Embassy or consulate. 9.3 In all cases, the EMPLOYER shall insure that the benefits due to the employee shall be made available to him or his beneficiaries within the shortest time possible.
7.4 Workers selected by the EMPLOYER by virtue of this agreement shall be deployed to such Employer exclusively through the FIRST PARTY.
our business processes has been re- engineered by RJ consulting group, a system dynamic consultant. a partner in business EVOLUTION towards survival of the fittest in a dynamically changing world.
18
this catalog is originally design in Houston, USA
BUANA SAFIRA ABAD I
an Indonesian overseas recruitment agency
CREATING VALUE BY PROVIDING T H E RIGHT PEOPLE
(CLIENT COMPANY LETTER HEAD RECRUITMENT AGREEMENT 10. PERIOD OF AGREEMENT 10.1 This agreement shall be effective for a period of 2 ( two ) years upon its execution by the authorized representative of both parties, unless terminated or cancelled in accordance with Provisions no. 10 of this agreement. 10.2 This agreement shall be automatically renewed when neither parties causes to terminate the agreement. 11. AMANDMENT 11.1 Any parties may initiate the review or reaffirmation of this agreement as it sees fit.
12.2 This agreement shall be automatically terminated when the EMPLOYER engages the services of a private recruitment agency without the consent of the FIRST PARTY. The FIRST PARTY reserves its rights to uphold an exclusive Recruitment Agreement with the EMPLOYER. 12.3 In case of termination of this agreement as above stated, the contract of employment shall remain valid, binding and enforceable between the EMPLOYER and employee in accordance with the term thereof. 12.4 Termination of this agreement shall not affect the requirement of the FIRST PARTY that the EMPLOYER shall advice the former of any renewal or termination of the employment of workers hired under this agreement. 13. LANGUAGE OF AGREEMENT:
11.2 In the events the terms of this agreement shall be affected by national policies or future legislations of the Indonesia and/or country where the employees have been assigned to perform contracted services, this agreement shall be amended or modified accordingly upon mutual consent of both parties.
13.1 The agreement is written in English and may be also written with the official language of the country of employment and both copies shall be deemed binding on the parties.
12. TERMINATION OF THIS AGREEMENT 12.1 This agreement shall be terminated by either party by giving notice to the other party, citing the reasons for such termination.
14.1 This Contract shall be the law between parties and shall be interpreted in accordance with the laws of Indonesia but not to the exclusion of and prejudice to the laws of the country of employment, international laws, covenants and practices.
For, PT. BUANA SAFIRA ABADI
For, CLIENT COMPANY NAME
----------------------------------MANAGING DIRECTOR
----------------------------------CLIENT’S REPRESENTATIVE
our business processes has been re- engineered by RJ consulting group, a system dynamic consultant. a partner in business EVOLUTION towards survival of the fittest in a dynamically changing world.
14. GOVERNING LAW:
this catalog is originally design in Houston, USA
19
BUANA SAFIRA ABAD I
an Indonesian overseas recruitment agency
CREATING VALUE BY PROVIDING T H E RIGHT PEOPLE
TERMINOLOGY
Staffing Agency Advisory Board/ Legal Advisor:
Overseas Employment Agency:
An overseas employment agency usually hires the services of a legal advisory panel for consultation regarding prevailing immigration laws and employee's rights.
A manpower employment agency typically finds employment or jobs for individuals who are seeking overseas employment.The overseas recruitment agency works on behalf of the prospective employers based in another country, to advertise, arrange interviews, facilitate selection and process documents of the selected candidates.
An advisory board can be of any kind including one on specific field of employment such as engineering, medicine, etc and may advice the Overseas Employment Agency on matters regarding interview and selection.
Licensed Overseas Employment Promoter:
Administrative or Clerical Manpower Staffing Services:
A government authorized overseas employment and staffing agency holding a license issued by the Ministry of Labor.
Administrative or Clerical Manpower Staffing Services includes interview and selection for the following positions, among others: secretaries, general office clerks, receptionists, administrative assistants, word-processing and data entry operators, cashiers, and phone operators.
Manpower Recruitment Company/Firm: A manpower recruitment agency is a firm that identifies and helps to procure employees for overseas employers.
Highly Skilled Manpower:
In contrast to a standard manpower staffing agency, a manpower recruitment agency only provides recruitment services and is not responsible for managing the employees.
Highly skilled manpower includes posts like Doctors, Nurses, Hospital Technicians, IT Professionals, Software Programmers, Civil Engineers, Electrical Engineers, Mechanical Engineers, Chartered Accountants, Architects, Accounts Officers and the like.
Whereas a manpower staffing agency is also responsible for the management and administration of the employees.
Skilled Manpower:
Recruitment Consultant: A Recruitment Consultant is a person who advices a manpower staffing agency in identifying and screening/evaluating qualified candidates for an open position. Recruitment consultants generally work closely with a staffing agency or an employment agency to determine which candidates are best suited for any open positions. Trade/ Technical Test: A job applicant for overseas employment through a staffing agency may have to go through a trade or technical test to prove his or her skills and knowledge.
Skilled manpower includes posts like Machine Operators, Foremen, Supervisors, Computer Operators, Technicians, Secretaries, Assistant Accountants, Electricians, Drivers, Plumbers, Electricians, Tailors, Barbers, Jewelers, Clerks, Salesmen, Storekeepers and the like. Semi Skilled Manpower: Semi-skilled manpower employment services includes selection of Laborers, Watchmen, Gatekeepers, Guards, Gardeners, Helpers, Assistants and the like. General Labor and Industrial Staffing: General Labor and Industrial Employment Services typically include selection of personnel for the following positions, among others: manual laborers, construction workers, food handlers, cleaners, assemblers, drivers, tradesmen, machine operators, and maintenance workers.
These tests are usually conducted under the close supervision of the Manpower Employment Services provider Trade/Technical Institute: A Technical Institute, recognized by Government, which administers the required trade tests to assess the knowledge and technical skills of the candidate for overseas employment. The man power recruitment company arranges the test in coordination with government,
our business processes has been re- engineered by RJ consulting group, a system dynamic consultant. a partner in business EVOLUTION towards survival of the fittest in a dynamically changing world.
20
this catalog is originally design in Houston, USA
BUANA SAFIRA
an Indonesian overseas recruitment agency
ABAD I
CREATING VALUE BY PROVIDING T H E RIGHT PEOPLE
Health Care Employment Service: Health Care Staffing Services typically includes the following positions, among others: physicians, nurses, medical technicians, therapists, home health aides, and custodial care workers. Information Technology Staffing Services: Information Technology Staffing Services typically includes the following positions, among others: consultants, analysts, programmers, designers, installers, and other occupations involving computer sciences (hardware or software) or communications technology (Internet, telephony, etc.). Technical and Mechanical Recruitment Services: Technical and Mechanical Manpower Staffing typically includes the following positions, among others: engineers, scientists, laboratory technicians, architects, draftsmen, technical writers and illustrators, automotive mechanics and machinists , etc Placement: A Placement occurs when a manpower agency brings together a job seeker and an employer for the purpose of establishing an ongoing employment relationship.
our business processes has been re- engineered by RJ consulting group, a system dynamic consultant. a partner in business EVOLUTION towards survival of the fittest in a dynamically changing world.
this catalog is originally design in Houston, USA
21
BUANA SAFIRA
an Indonesian overseas recruitment agency
ABAD I
CREATING VALUE BY PROVIDING T H E RIGHT PEOPLE
PROPOSED RECRUITMENT PROCEDURES & JOB
our business processes has been re- engineered by RJ consulting group, a system dynamic consultant. a partner in business EVOLUTION towards survival of the fittest in a dynamically changing world.
22
this catalog is originally design in Houston, USA
BUANA SAFIRA
an Indonesian overseas recruitment agency
ABAD I
CREATING VALUE BY PROVIDING T H E RIGHT PEOPLE
PROPOSED RECRUITMENT PROCEDURES & JOB
our business processes has been re- engineered by RJ consulting group, a system dynamic consultant. a partner in business EVOLUTION towards survival of the fittest in a dynamically changing world.
this catalog is originally design in Houston, USA
23
BUANA SAFIRA
an Indonesian overseas recruitment agency
ABAD I
CREATING VALUE BY PROVIDING T H E RIGHT PEOPLE
PROPOSED RECRUITMENT PROCEDURES & JOB
our business processes has been re- engineered by RJ consulting group, a system dynamic consultant. a partner in business EVOLUTION towards survival of the fittest in a dynamically changing world.
24
this catalog is originally design in Houston, USA