REVIEW MISI - VISI RSUD MATRAMAN Oleh ERNI YESSYCA Mahasiswa PJJ PW IT-JKT 2018
MISI : 1. Menyelenggarakan pelayanan kesehatan prima 2. Memberdayakan sistem kesehatan bermutu yang berdaya saing tinggi 3. Melaksanakan BLUD dengan transparan untuk kemajuan rumah sakit 4. Meningkatkan kemandirian rumah sakit dan kesejahteraan karyawan 5. Menyehatkan masyarakat jasmani dan rohani 6. Menurunkan angka kematian ibu dan bayi di Jakarta timur
No 1
2
3
4
5
6
Komponen Target customer and client : "The individuals and groups we attempt to serve are.." do not be limited to only the obvious Principal services delivered : “The specific services or range of services we will provide to our customers are.." Geographical domain of the services delivered : "The geographical boundaries within which we will deliver our services to our customer are " Specific value : "Specific values that constitute our distinctiveness in the delivery of our services to customers are.." Explicit philosophy : "The explicit philosophy that makes us distinctive in our industry is.. "
Kata kunci yang merefleksikan komponen ibu
bayi
Pelayanan Kesehatan
Sistem kesehatan
Jakarta Timur
-
prima
Bermutu berdaya tinggi
menyehatkan
menurunkan
Other important aspects of Menurunkan BLUD distinctiveness : "Any other angka kematian transparan factors that make us unique ibu dan bayi among competitors are .."
Rekomendasi :
Masyarakat
-
yang transparan saing
memberdayakan
Kemandirian rumah sakit
1. Menyelenggarakan pelayanan kesehatan prima, bermutu dan berdaya saing tinggi dengan tenaga kesehatan profesional 2. Meningkatkan kemandirian rumah sakit 3. Menurunkan angka kematian ibu dan bayi di Jakarta timur 4. Meningkatkan peran aktif masyarakat dalam pengembangan pelayanan kesehatan
VISI : Menjadi rumah sakit unggulan dan terpercaya bagi masyarakat dalam pelayanan kesehatan
No
Komponen
Kata kunci yang merefleksikan komponen
1
Clear hope for the future :" If everything went as we would like it to go, what would our organization look like five years from now ? how would we be diffrerent/better than today ?
unggulan
terpercaya
2
Challenging and about excellence : "When stakeholders (patient, employees, owner) descibe our organization, what terms would we like for them to use ?" Inspiration and emotional : " When we think about the kind of organization we could be if we all contributed our best, when terms would descibe our collective contributions ?" Empower employees first :"How can we ensure that employees understand and are committed to the vision ? What needs to be done to get everyones buy in ?" memorable and provides guidance :"What types og words should be included to ensure all organizational members remember and behave ini accordance with the vision ?'
unggulan
terpercaya
unggulan
terpercaya
unggulan
terpercaya
Unggulan
terpercaya
3
4
5
Rekomendasi :
Pelayanan kesehatan
Menjadi rumah sakit unggulan dan terpercaya dalam kualitas pelayanan kesehatan