T7 B11- Fbi 302s- Aa Ops Ctr Fdr- Fbi 302 S- Entire Contents

BEGPRODNO BEGBATES DATE FBIDESCR FULLTEXT

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M-INT-00073909 265A-NY-280350-302-24941 09/13/2001 INTERVIEW OF JAMES R JARVIE FD-302 (Rev. 10-6-95) -1 -

FEDERAL BUREAU OF INVESTIGATION Date of transcription

09/15/2001

JAMES R JARVIEl | I I was contacted at nis place or employment. AMERICAN AIRLINES Operations Center, regarding the highjacking of flight 77 on September 11,2001. JARVIE provided his date of birth asi land, his Social Security Account Number SSAN as | JJARVIE advised as follows:

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Personal Privacy

He has been a Fleet Service Clerk for forty two years. His duties include guiding the planes in and out, loading and unloading baggage and mail freight, cleaning the interior of the airplane, and handling waste disposal from the lavatories. He was off on Monday and Tuesday, September 10th and 11th. JARVIE stated that he has never been arrested. He Is not aware of anyone in his family ever being arrested. No one has ever asked him to put something on an airplane, nor has anyone asked him to give anything to a passenger. He did not put anything on flight 77/144, nor did he give anything to a passenger of flight 77. No one has asked him about security at the airport, nor has anyone asked for photographs of the cockpit of any of their airplanes. He has not given anyone a tour of the gate facilities, nor has he seen any other employee giving a tour of the gate facilities other than to a new employee or children. He is not, nor is any member of his family, or circle of friends, a member of a radical political group, a radical religious group, or a terrorist group. He has no knowledge of who was involved in the hijacking of Flight 77. JARVIE advised that he has a green badge that gets him on the Dulles Airport property and to the gate area of AMERICAN AIRLINES. JARVIE stated that he has challenged people if he does not see a badge. The challenges were resolved in that their badge was out of sight. He has not encountered any unauthorized individual in secure space.

Investigation on 9/13/01 File# by

at Dulles, VA

• 265D-NY-280350-302 i

9/11 Law

...---

Enforcement

Date dictated

p

9/15/01

1 rivac)

I

This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI and is loaned to your agency; it and its contents are not to be distributed outside your agency.

September 10, 2003 9:26 am

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[PDF page 1]

September 10,2003926am

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BEGPRODNO BEGBATES DATE FBIDESCR FULLTEXT

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M-INT-00074011 265A-NY-280350-302-25056 09/13/2001 INTERVIEW OF BRENDA BROWN FD-302 (Rev. 10-6-95)

.... FEDERAL BUREAU OF INVESTIGATION ...

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... ' / ...

Date of transcription

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/ Personal / Privacy

09/17/2001

BRENDABROWN.I I I I was contacted at her place of employment AMERICAN AIRLINES Operations Center at Dulles Ajrport in regards to the hijacking of flight 77 on September 11,2001. BROWN provided her date of birth a3__ land her Social Security Account Number SSAN asl I BROWN advised as follows: She has been an Operations Agent for twenty seven years. Her duties include all matters pertaining to the "ticket lift operation" which handles all operations regarding the ticket counter, boarding and deplaning passengers, baggage service and dispatching flights. She was off on Sunday and Monday and worked Tuesday, September 11, 2001, from 5:30am until 2:00pm. She worked at the main ticket counter checking in passengers with tickets in First Class and those that had Executive Platinum, Gold and Platinum Club memberships. BROWN stated that she checked in passengers for flight TJT who were in the first class cabin or had the above memberships. BROWN recalled checking in Mr. YAMNICKY, an older white male, as he had a problem with his ticket that had been obtained from a travel agent. YAMNICKY was not upset over the problem with his ticket, . and she was able to resolve it for him. She also recalled checking / in Mr. DROZ, a middle aged white male. She recalled Mr. DROZ as she knows an individual by the name of DROST and this man pronounced his name the same way. BROWN advised that she also checked in a female passenger for flight 77 and may have checked in one or two others. BROWN explained that ticket agent DIANE (£EEDS worked next to her and also checked in passengers for flight 77. LEEDS was tied up with a husband and wife who were flying to Maui and had problems with their tickets and an award coupon they were trying to use. BROWN stated that it was a light travel day and there was not a long wait in line to check in. BROWN could not recall checking in any coach passengers, nor could she remember checking in any Arab males or anyone acting suspicious. BROWN advised that later in the evening she and ticket aqenti .. rere discussing the events of the day, and! Xas distraught as she

Investigation on 9/13/01

at Dulles, VA

File #

Date dictated 265D-NY-280350-302

t>y

i

9/17/01

1

o/i I T 9/11 Law Enforcement Privacy

'

This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI and is loaned to your agency; it and its contents are not to be distributed outside your agency.

September 10, 2003 9:31 am

Page 1

[PDF page 1] FD-302a (Rev. 10-6-95)

265D-NY-280350-302 Continuation of FD-302 of

BRENDA BROWN

, On 9/13/01

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2

recalled checking in two Arab males for flight 77.1 I told her that one of the individuals did not speak English. BROWN did not recall seeing anyone in the coach check-in line that appeared suspicious. BROWN stated that if a passenger is acting strange or she does not like the answers they gave to some of the questions asked, she will put them on the "pull list" and /or call down to the gate to tell the gate agent of the problem. BROWN advised that if someone is put on the "pull list", their luggage is not put on the plane until the passenger presents himself for boarding. BROWN stated that she will also put a passenger on the "pull list" if they do not have a picture ID, if they refuse to answer the security questions, or if they make an inappropriate comment. BROWN advised that if a passenger says the word "bomb" she calls the airport police and her supervisor. BROWN stated that approximately two months ago she was working at a gate and saw a man with a utility knife on top of his carry on bag. She challenged the man and he said that there were five or six of them with similar knives. BROWN advised that the knives all had approximately four inch blades and were the type used to cut boxes. BROWN stated that he was shocked that airport security had let these people through. BROWN advised that she tried to make an issue out of the incident, however the security people were not interested. BROWN stated that she has never been arrested. She lives alone and is not aware of anyone in her family ever being arrested. No one has ever asked her to put something on an airplane, nor has anyone asked her to give anything to a passenger. She did not put anything on flight 77/144, nor did she give anything to a passenger on flight 77. No one has asked her about security at the airport, nor has anyone asked for photographs of the cockpit of any of their airplanes. She has not given anyone a tour of the gate facilities, nor has she seen any other employee giving a tour of the gate facilities other than to a new employee or children. She is not, nor is any member of her family, or circle of friends, a member of a radical political group, a radical religious group, or a terrorist group. She has no knowledge of who was involved in the hijacking of Flight 77. BROWN advised that she has a green badge that gets her on the Dulles Airport property and to the gate area of AMERICAN AIRLINES. BROWN stated that she has challenged people if she does [PDF page 2] FD-302a(Rev. 10-5-95)

September 10, 2003 9:31 am

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265D-NY-280350-302 Continuation of FD-302 of

BRENDA BROWN

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3

not see a badge. The challenges were resolved in that their badge was out of sight. She has not encountered any unauthorized individual in secure space. [PDF page 3]

September 10, 2003 9:31 am

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BEGPRODNO BEGBATES DATE FBIDESCR FULLTEXT

: M-INT-00074624 : 265A-NY-280350-302-25809 = 09/14/2001 : CONTACTED KENT JAY DEEBEN : FD-302 (Rev. 10-6-95) -1 -

FEDERAL BUREAU OF INVESTIGATION Date of transcription

09/19/2001

IWaS Contacted at his place of employment. AMbKlUAN AIRLINES E Operations Center, in regards to the hijacking of flight 77 on September 1 1 .2001.- CEEBEN provided his date of birth asL_ / and his Social Security Account Number SSANa3_____yDEEBEN advised as follows:

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'.'.'.'.'.-••-•• 9/11 Personal „. fnvacy

He has been a Fleet Service Clerk for ten years. His duties include guiding the planes in and out, loading and unloading baggage and mail freight, cleaning the interior of the airplane and handling waste disposal from the lavatories. He was off on Monday, Tuesday and Wednesday, September 10th through the 12th. DEEBEN stated that on Monday, September 10, 2001, he was scheduled to work 2:30pm until 7:30pm. DEEBEN advised that HAROLD SNELLINGS took his shift. DEEBEN stated that he has never been arrested. He is not aware of anyone in his family ever being arrested. No one has ever asked him to put something on an airplane, nor has anyone asked him to give anything to a passenger. He did not put anything on flight 77/144, nor did he give anything to a passenger of flight 77. No one has asked him about security at the airport, nor has anyone asked for photographs of the cockpit of any of their airplanes. He has not given anyone a tour of the gate facilities, nor has he seen any other employee giving a tour of the gate facilities other than to a new employee or children. He is not, nor is any member of his family, or circle of friends, a member of a radical political group, a radical religious group, or a terrorist group. He has no knowledge of who was involved in the hijacking of Flight 77. DEEBEN advised that he has a green badge that gets him on the Dulles Airport property and to the gate area of American Airlines. DEEBEN stated that he has challenged people if he does not see a badge. The challenges were resolved in that their badge was out of sight. He has not encountered any unauthorized individual in secure space.

Investigation on 9/14/01

at Dulles, VA

File # by

.

9/11 Law ..Date<*ctaf.ed

265D-NY-28035Q-302 I

9/19/01 I

'

Enforcement „. Pnvac3T

This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI and is loaned to your agency; it and its contents are not to be distributed outside your agency.

September 10, 2003 9:31 am

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[PDF page 1]

September 10,2003 9:31 am

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BEGPRODNO BEGBATES DATE FBIDESCR FULLTEXT

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M-INT-00074639 265A-NY-280350-302-25837 09/14/2001 JOHNSON JOYCE FD-302 (Rev. 10-6-95)

FEDERAL BUREAU OF INVESTIGATION __.....---""''''•• •-'"",•-'''

. --""" ......

...

..-•'"

Date of.transcription

Personal

Privacy

09/22/2001

JOYCE JOHNSOISLL Jwas contacted at tier-place of employment. AMERICAN AIRLINES Operations Center, in regards to the hijacking of flight 77 on September 11,2001. JOHNSON provided her date of birth asL I and her Social Security Account Number SSAN ail 1 JOHNSON advised as follows: She has been employed by AMERICAN AIRLINES since 1966, and is currently the Premium Service Representative at the Admiral's Club. JOHNSON explained that travelers can join the Admiral's club for a fee. At the club they can relax, use a computer or a conference room, and she is there to help them with boarding passes, telephone calls and other services. JOHNSON stated that she has access to the gate area and the airplanes but practically speaking, she has no reason to be in the airplanes. JOHNSON advised that she rarely leaves the club. JOHNSON stated that she was off on Monday, Tuesday, and Wednesday, September 10th through the 12th. JOHNSON stated that she has never been arrested. She is not aware of anyone in her family ever being arrested. No one has ever asked her to put something on an airplane, nor has anyone asked her to give anything to a passenger. She did not put anything on flight 77/144, nor did she give anything to a passenger of flight 77. No one has asked about security at the airport, nor has anyone asked for photographs of the cockpit of any of their airplanes. She has not given anyone a tour of the gate facilities, nor has she seen any other employee giving a tour of the gate facilities other than to a new employee or children. She is not, nor is any member of her family, or circle of friends, a member of a radical political group, a radical religious group, or a terrorist group. She has no knowledge of who was involved in the hijacking of flight 77. JOHNSON advised that she has a green badge that gets her on the Dulles Airport property and to the gate area of AMERICAN AIRLINES. JOHNSON stated that she has challenged people if she does not see a badge. The challenges were resolved in that their

Investigation on 9/14/01

at Dulles, VA

File #

Date dictated 265D-NY-28Q350-302

9/19/01

by 9/11 Law Enforcement Privacy

This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI and is loaned to your agency; it and its contents are not to be distributed outside your agency.

September 10, 2003 9:31 am

Page 1

[PDF page 1] FD-302a (Rev. 10-6-95)

265D-NY-280350-302 Continuation of FD-302 of

JOYCE JOHNSON

, On 9/14/01

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2

badge was out of sight. She has not encountered any unauthorized individual in secure space. [PDF page 2]

September 10, 2003 9:31 am

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BEGPRODNO BEGBATES DATE FBIDESCR FULLTEXT

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M-INT-00076110 265A-NY-280350-302-27626 09/12/2001 EDNA ESCUADRO FD-302 (Rev. 10-6-95)

-1FEDERAL BUREAU OF INVESTIGATION

Date of transcription FDNA FSPi lAnprv I I

'" V/as onntanteri at hpr plara of

09/15/2001

r-... ,._

employment. AMERICAN AIRLINES Operations Center, in regards to the -••••""':"'Q /i i hijacking of flight 77 on September 11,2001, after it left Dulles _;;:::::::;:::: -V11 Airport. ESCUADRO provided her date of .birth as\n Personal the Philippines, and her Social Security Account Number SSAN as Privarv im___J ESCUADRO advised as follows: She has been employed as a Fleet Service Clerk for five years. Her duties include guiding the planes in and out, loading and unloading baggage and mail freight, cleaning the interior of the airplane, and handling waste from the lavatories. ESCUADRO stated that on Monday, September 10th, she worked from 14:30 until 19:30 for MIKE MUELLER. She also worked from 20:30 September 10th, until 1:30am on September 11th, for IMTENAN SAEED. ESCUADRO advised that in addition to regular days off, an employee can take up to 24 days off every three months. ESCUADRO explained that the employee who takes off does not get paid and the individual who works their hours, gets paid. ESCUADRO stated that MUELLER always takes off, and SAEED asked her to work for him as his wife recently had a baby and he wanted to spend time with his family. SAEED also goes to school. ESCUADRO advised that DAVID PIOLI parked flight 144 when it arrived, and NICOLE SUMMERS unloaded the bags from the aft cargo hold. She and CARLOS PEDEMONTE loaded the bags on to the cart and drove them over to the main terminal and unloaded them. ESCUADRO stated that she saw SUMMERS close the aft cargo door, but she could not verify that the hold was empty. When she returned she went to the line room to wait for the next flight. ESCUADRO advised that the mail freight people were handling the mail for flight 144. ESCUADRO advised that after she worked flight 1938, she saw SAEED outside the break room. ESCUADRO estimated that she saw SAEED at approximately 10:00pm. ESCUADRO stated that she asked SAEED what he was doing there since she was working his hours, and he told her he had to xerox the birth certificate for his baby in order to get family leave. ESCUADRO advised that SAEED asked her

Investigation on 9/12/01 File #

265D-NY-?ftn3Rn-3n9

at Dulles, Virginia Date dictated

9/15/01

by9/11 Law Enforcement Privacy

This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI and is loaned to your agency; it and its contents are not to be distributed outside your agency.

September 10, 2003 9:32 am

Page 1

[PDF page 1] FD-302a (Rev. 10-6-95) 265D-NY-280350 to work some additional hours for her over the rest of September. Continuation of FD-302 of , On Page ESCUADRO agreed to work some additional shifts for him. ESCUADRO

9/11 Personal Privacy

ESCUADRO stated that she has never been arrested. She lives with her sister and her family and is not aware of them ever being arrested. No one has ever asked her to put something on an airplane, nor has anyone asked her to give anything to a passenger. She did not put anything on flight 77/144, nor did she give anything to a passenger of flight 77. No one has asked her about security at the airport, nor has anyone asked for photographs of the cockpit of any of their airplanes. She has not given anyone a tour of the gate facilities, nor has she seen any other employee giving a tour of the gate facilities other than to a new employee or children. She is not, nor is any member of her family, or circle of friends, a member of a radical political group, a radical religious group, or a terrorist group. She has no knowledge of who was involved in the hijacking of Flight 77. ESCUADRO advised that she has a green badge that gets her on the Dulles Airport property and to the gate area of AMERICAN AIRLINES. ESCUADRO stated that she has challenged people if she does not see a badge. The challenges were resolved in that their badge was out of sight. She has not encountered any unauthorized individual in secure space. [PDF page 2]

September 10, 2003 9:32 am

Page 2

BEGPRODNO BEGBATES DATE FBIDESCR FULLTEXT

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M-INT-00076364 265A-NY-280350-302-27918 09/12/2001 ANGELE DAWN CUE FD-302 (Rev. 10-6-95) -1 -

FEDERAL BUREAU OF INVESTIGATION Date of transcription ANGELE DAWN CUE. I

09/15/2001 \

I

place of employment AMERICAN AIRLINES Operations Center, regarding flight 77 that was hijacked on September 11, 2001. after it left i airport. CUE provided her date of birth asi I Jand her Social Security Account Number SSAN asf 1 ! advised as follows: She was a Ramp Clerk for Sabre in Tulsa. Oklahoma from February 18, 1995, until December 27,1998. She was rehired as a Ramp Clerk at Dulles on August 28,2000. Her duties include guiding the planes in and out, loading and unloading baggage and mail freight, cleaning the interior of the airplane, and handling waste disposal from the lavatories. She was off Sunday and was supposed to work 3:15pm until 9:45pm on Monday, September 10, 2001. CUE stated that she had "tipped in*, or guided in, the Chicago flight that her husband and baby were passengers on. CUE advised that she unloaded the bags on that flight. Her supervisor told her that it was a light night and the turn around of that flight only had eight bags, so he told her she could leave at 7:37pm with her family. CUE stated that she left work before flight 144 arrived. CUE stated that she has never been arrested. She lives with her husband and is not aware of him ever being arrested. No one has ever asked her to put something on an airplane, nor has anyone asked her to give anything to a passenger. She did not put anything on flight 77/144, nor did she give anything to a passenger of flight 77. No one has asked her about security at the airport, nor has anyone asked for photographs of the cockpit of any of their airplanes. She has not given anyone a tour of the gate facilities, nor has she seen any other employee giving a tour of the gate facilities other than to a new employee or children. She is not, nor is any member of her family, or circle of friends, a member of a radical political group, a radical religious group, or a terrorist group. She has no knowledge of who was involved in the hijacking of Flight 77. CUE advised that she has a green badge that gets her on the Dulles Airport property and to the gate area of AMERICAN

Investigation on 9/12/01

at Dulles, Virginia

File #

Date dictated 265D-NY-280350-302

9/15/01

by 9/11 Law Enforcement Privacy

This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI and is loaned to your agency; it and its contents are not to be distributed outside your agency.

September 10, 2003 9:33 am

Pase

(PDF page 1] FD-302a (Rev. 10-6-95)

265D-WF-280350 Continuation of FD-302 of

ANGELE DAWN CUE

, On 9/12/01

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2

AIRLINES. CUE stated that she has challenged people if she does not see a badge. The challenges were resolved in that their badge was out of sight. She has not encountered any unauthorized individual in secure space. CUE advised that EDNA ESCUADRO told her that she was working for IMTENAN SAEED on the evening of September 10, 2001, but SAEED came in anyway that night to xerox some documents! 9/11 Personal Privacy

CUE advised that she has always been concerned about the food service on airplanes as they can go up to the airplanes anytime to put food on board without supervision. [PDF page 2]

September 10, 2003 9:33 am

Page 2

BEGPRODNO BEGBATES DATE FBIDESCR FULLTEXT

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M-INT-00076381 265A-NY-280350-302-27931 09/12/2001 KENNETH MICHAEL PAYNE FD-302 (Rev. 10-6-95) -1-

FEDERAL BUREAU OF INVESTIGATION Date of transcription

09/15/2001

KENNETH MICHAELPAYNFl I I ~L was contacted at his place of employment, AMERICAN AIRLINES Operations Center at Dulles Airport in regards to the hijacking of flight 77 after it left Dulles Airport. PAYNE provided his date of birth as} 1 and his Social Security Account Number SSAN as£ fPAYNE advised as follows:

:::::::::;:;:,,, -V 1 1 Personal

PAYNE has been a Fleet Service Clerk since March 10, 1988. His duties include guiding the planes in and out, loading and unloading baggage and mail freight, cleaning the interior of the airplane, and handling waste disposal from the lavatories. He was off September 9th and 10th. He returned to work on September 11,2001,at3:45pm. PAYNE stated that he has never been arrested. He lives alone and is not aware of anyone in his family ever being arrested. No one has ever asked him to put something on an airplane, nor has anyone asked him to give anything to a passenger. He did not put anything on flight 77/144, nor did he give anything to a passenger of flight 77. No one has asked him about security at the airport, nor has anyone asked for photographs of the cockpit of any of their airplanes. He has not given anyone a tour of the gate facilities, nor has he seen any other employee giving a tour of the gate facilities, other than to a new employee or children. He is not, nor is any member of his family, or circle of friends, a member of a radical political group, a radical religious group, or a terrorist group. He has no knowledge of who was involved in the hijacking of Flight 77. PAYNE advised that he has a green badge that gets him on the Dulles Airport property and to the gate area of American Airlines. PAYNE stated that he has challenged people if he does not see a badge. The challenges were resolved in that their badge was out of sight. He has not encountered any unauthorized individual in secure space. PAYNE explained that only a pilot can walk around the airplane without a green badge, but even the pilot must have an AMERICAN AIRLINES employee's badge.

Investigation on 9/12/01 File #

at Dulles, Virginia

9fi5n-MV-9An35n-qn9

Date dictated

9/15/01

by 9/11 Law Enforcement Privacy

This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI and is loaned to your agency; it and its contents are not to be distributed outside your agency.

September 10, 2003 9:33 am

Page 1

[PDF page 1] FD-302a (Rev. 10-6-95)

265D-WF-280350 Continuation of FD-302 of

KENNETH MICHAEL PAYNE

, On 9/12/01

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2

PAYNE advised that approximately two years ago, BRITISH AIRWAYS shared a baggage carousel with AMERICAN AIRLINES. One time he saw bags being sent through the screener without anyone sitting at the monitor. PAYNE stated that he reported the event to BRITISH AIRWAYS and it was resolved. PAYNE advised that approximately three weeks ago he saw bags on the carousel going through the machine but the screener was not looking at the monitor. The screener put stickers on all of the bags without paying attention to the results of the monitor. PAYNE stated that he did not report this and did not give it any more thought until the events of September 11, 2001. [PDF page 2]

September 10, 2003 9:33 am

Pa9e 2

BEGPRODNO BEGBATES DATE FBIDESCR FULLTEXT

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M-INT-00076398 265A-NY-280350-302-27956 09/12/2001 ERIC SCOTT KALBAUGH FD-302 (Rev. 10-6-95) -1 -

FEDERAL BUREAU OF INVESTIGATION Date of transcription

09/15/2001

ERIC SCOTT KALBAUGH. I I ... I ~l was contacted at his place of .. employment, AMERICAN AIRLINES Operations' Center; Dulles Airport., in .._. regards to Flight 77 that was hijacked on September 11, 2001, after ...'^-^'-•-•-••^•"•: , it departed from Dulles Aimort.. XALBALJQH nrnvlriacf his ffata of / l-V 11 birth af _J, and his Social Security Account Number as . Personal SSAli^ fRALBAUGH advised as follows: Privacy He has been a Junior Fleet Service Clerk since January 3, 2000. His duties include guiding the planes in and out, loading and unloading baggage and mail freight, cleaning the interior of the airplane, and handling waste disposal from the lavatories. KALBAUGH stated that his scheduled work hours for Monday, September 10, 2001, were 12:15pm until 6:45pm, however he stayed until 8:45pm. KALBAUGH advised that he did not have anything to do with Flight 144 from Los Angeles as he was getting off duty when it arrived. On Tuesday, September 11, 2001, he arrived at 11:45am, but was unable to get to terminal D so he went home.

/He lives with his parents and is not aware of anyone in nis tamily ever being arrested. No one has ever asked him to put something on an airplane, nor has anyone asked him to give anything to a passenger. He did not put anything on flight 77/144, nor did he give anything to a passenger of Flight 77. No one has asked him about security at the airport, nor has anyone asked for photographs of the cockpit of any of their airplanes. He has not given anyone a tour of the gate facilities, nor has he seen any other employee giving a tour of the gate facilities other than to a new employee or children. He is not, nor is any member of his family, or circle of friends, a member of a radical political group, a radical religious group, or a terrorist group. He has no knowledge of who was involved in the hijacking of Flight 77. KALBAUGH advised that he has a green badge that gets him on the Dulles Airport property and to the gate area of AMERICAN

Investigation on 9/12/01

at Dulles, VA

File # 265D-NY-280350-3Q2 by 9/11 Law Enforcement Privacy

Date dictated 9/15/01

This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI and is loaned to your agency; it and its contents are not to be distributed outside your agency.

September 10, 2003 9:33 am

Page 1

[PDF page 1] FD-302a (Rev. 10-6-95)

265D-NY-280350 Continuation of FD-302 of

ERIC SCOTT KALBAUGH

, On 9/12/01

, Page

2

AIRLINES. KALBAUGH stated that he has challenged people if he does not see a badge. The challenges were resolved in that their badge was out of sight. Approximately two months ago he heard that someone had encountered an individual from SWISS PORT in the bag room. This person did not have a badge. He did not know who encountered the individual or what the outcome was. He has not personally encountered any unauthorized individual in secure space. [PDF page 2]

September 10,2003 9:33 am

Page 2

BEGPRODNO BEGBATES DATE FBIDESCR FULLTEXT

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M-INT-00076412 265A-NY-280350-302-27980 09/12/2001 DAVID PIOLI FD-302 (Rev. 10-6-95) -1 -

FEDERAL BUREAU OF INVESTIGATION Date of transcription

09/15/2001

DAVID PIOLir \ was f-.nntar.ted at his plara rrf

: : : : 'n/1l

employment. AMERICAN AIRLINES Operations Center. Dulles Airport in regards to the hijacking of flight 77 after it left Dulles airport. ... PIOLI provided his date of birth asl ~\and his .-•-""" Social Security Account Number SSAN as| 1..PIOLI advised as follows:

.....

}f

*•l Personal Privarv -

He was employed as a Fleet Service Clerk from 1992, until 1998. He was rehired in August of 2001. His duties include guiding the planes in and out, loading and unloading baggage and mail freight, cleaning the interior of the airplane, and handling waste disposal from the lavatories. His shift for the week beginning September 8, 2001, is from 3:15pm to 9:45pm. He worked flight 144 when it arrived from Los Angeles on Monday, September 10th. His crew consisted of CUE, PANTA, SUMMERS, and TURNIPSEED. PIOLI explained that since flight 144 was going to remain overnight, only he and NICOLE SUMMERS handled the plane. Cleaning of the interior of the airplane was handled by the overnight crew. PIOLI stated that he "tipped in" or guided the flight in. Summers was the wing man. He hooked up the plane so it would receive electricity. He unloaded the forward cargo hold. PIOLI advised that the front cargo hold contained about 10 bags and a couple hundred pounds of mail. PIOLI stated that he made sure that the front cargo hold was empty, and then locked the compartment and went to the aft cargo hold where SUMMERS was unloading baggage. PIOLI advised that he asked SUMMERS if she needed help and she told him she did not. PIOLI stated that he helped the bag loaders put the bags on to the cart to be brought to the main terminal. PIOLI further stated that QUAMI TWUM handled the waste disposal of the lavatories from the exterior of the plane. PIOLI explained that usually whoever handles the waste disposal does not have to go on to the plane unless something is clogged. PIOLI explained that he saw TWUM in the waste disposal truck at the aft of the airplane. PIOLI did not know if TWUM went into the airplane. PIOLI advised that after the airplane landed, a mechanic put the chocks behind the wheels and walked around the airplane. PIOLI stated that the mechanic walked around the

Investigation on 9/12/01

at Dulles, VA

File #

Date dictated ?R5n-NV-9flmcin-qn?

9/15/01

by9/11 Law Enforcement Privacy

This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI and is loaned to your agency; it and its contents are not to be distributed outside your agency.

September 10,2003 9:34 am

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[PDF page 1] FD-302a {Rev. 10-6-95)

265D-NY-280350 Continuation of FD-302 of

DAVID PIOLI

, On 9/12/01

, Page

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airplane and may have checked to see if there were any mechanical problems written up by the crew. PIOLI explained that he saw the mechanic walk around the airplane, but he did not know if he walked on board. PIOLI advised that he saw SUMMERS close the aft cargo hold and they went back to the line room together to wait for their next flight. PIOLI stated that the airplane was left at the gate with the jetway rolled up to the door so the crew and the crew chief could have access to the plane. PIOLI explained that the electricity is not unhooked until the pilot authorizes the removal of the line, so the airplane was hooked up all night. PIOLI advised that he got off work that night at 9:45pm. PIOLI stated that he returned to work at 3:00pm on Tuesday. A coworker, BOB FURBUSH, told him that he pushed flight 77 away from the gate and that the pilot moved sooner than expected. PIOLI explained that 757's and 737's need to be pushed back from the gate with a tractor. The pilots are usually very careful about waiting for the individual pushing them out to get out of the way before they start the engines. PIOLI advised that FURBUSH told him that the pilot must have been in a hurry as he did not wait for FURBUSH to get out of the way and the wing came over his head. PIOLI stated that he has never been arrested. He lives with his parents and is not aware of them ever being arrested. No one has ever asked him to put something on an airplane, nor has anyone asked him to give anything to a passenger. He did not put anything on flight 77/144, nor did he give anything to a passenger of flight 77. No one has asked him about security at the airport, nor has anyone asked for photographs of the cockpit of any of their airplanes. He has not given anyone a tour of the gate facilities, nor has he seen any other employee giving a tour of the gate facilities other than to a new employee or children. He is not, nor is any member of his family, or circle of friends, a member of a radical political group, a radical religious group , or a terrorist group. He has no knowledge of who was involved in the hijacking of Flight 77. PIOLI advised that he has a green badge that gets him on the Dulles Airport property and to the gate area of AMERICAN AIRLINES. PIOLI stated that he has challenged people if he does not see a badge. The challenges were resolved in that their badge was out of sight. He has not encountered any unauthorized individual in secure space. [PDF page 2] FD-302a (Rev. 10-6-95)

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265D-NY-280350 Continuation of FD-302 of

DAVID PIOLI

, On 9/12/01

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[PDF page 3]

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BEGPRODNO BEGBATES DATE FBIDESCR FULLTEXT

: : = : :

M-INT-00005069 265A-NY-280350-302-32188 09/21/2001 BOB SCHULER, AMERICAN AIRLINES OPERATIONA CENTER, FORT WORTH FD-302 (Rev. 10-6-95) -1-

FEDERAL BUREAU OF INVESTIGATION Date of transcription

09/21/2001

Bob Schuler, American Airlines Operations Center. Fort Worth, telephone number 817/967-6331 was contacted telephonically. After being advised of the identity of the interviewing Agent and the nature of the interview, he furnished the following information: American Airlines Operations Center employee Larry Wansley had been contacted by a company in Tennessee. This company claimed to have developed a device that could locate airline "black boxes" at crash sites. This company was offering the technology in an effort to find the "black boxes" from the airliners that crashed into the World Trade Center. Schuler contacted the company in Tennessee and determined they did not have a device that was currently operating that could locate an airline "black box". Schuler did not believe such a device would be operational in the near future.

Investigation on 09/21/2001 File # 265A-NY-280350 I9/11 Law Enforcement Privacy

at Dallas, TX

telephonically Date dictated 09/21/2001

This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI and is loaned to your agency; it and its contents are not to be distributed outside your agency. [PDF page 1]

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BEGPRODNO BEGBATES DATE FBIDESCR FULLTEXT

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M-INT-00005589 265A-NY-280350-302-32767 09/14/2001 ON 9/14/01, JOHN THORTON EVANS PROVIDED INFORMATION FD-302 (Rev. 10-6-95) -1 FEDERAL BUREAU OF INVESTIGATION

Date of transcription 09/20/2001 JOHN THORTON EVANS.'

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I ~lwas. contacted at his place of employment, AMERICAN AIRLINES Operations-Center. Dulles Airport, in regards to the hijacking of flight 77 on September 11, 200T. tVANS provided his date of birth af I and his; SocialSecurity ";:::::::::::::: Account Number SSAN asf I EVANS advised as follows: He is a Customer Service Manager and has been with AMERICAN AIRLINES for twelve years. EVANS advised that on Sunday and Monday, September 10th and 11th, he worked 12:30pm until 9:00pm. On Tuesday he worked from 5:00am until 1:30pm. EVANS stated that he works the ticket counter, prepares employee schedules, reviews employee time cards, and relieves other managers, as needed. EVANS advised that on Monday he parked in the East reserve lot and reported to the Main Terminal. He spent most of . the day at the ticket counter assisting ticket agents and handling paper work. EVANS stated that he did not recall going over the gate area at all that day. EVANS advised that he did not recall seeing flight 144 when it arrived at the airport.

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. ' ?9/l 1 Personal Privacy

EVANS stated that on Tuesday he worked the ticket counter at the Main Terminal. EVANS advised that he recalled closing out flight 599 to Dallas that leaves at 8:00am. After that flight, he went to his office to handle paper work for tfte rest of the morning. EVANS stated that he did not have any contact with flight 77. /''' / EVANS advised that former AMERICAN AIRLINES employee, I \was from some country in the Middle East, exact country unrecalled. I ftalked about how he was .trained to kill and wore dark glasses and sat back and watched everyone. EVANS stated thai T EVANS stated that he has never been arrested. He is not aware of any one in his family ever being arrested. No one has ever asked him to put something on an airplane, nor has anyone asked him to give anything to a passenger, other than a mother asking him to take money to an unaccompanied minor on board a plane. He did not put anything on flight 77/144, nor did he give anything to a

Investigation on 9/14/01

at Dulles, VA

File #

Date dictated 265D-NY-280350-302

by

9/20/01

Harvey E. Barlow Phyllis M. Sciacca CN 478/2099

This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI and is loaned to your agency;

September 10, 2003 9:36 am

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it and its contents are not to be distributed outside your agency. [PDF page 1] FD-302a (Rev. 10-6-95)

265D-NY-280350-302 Continuation of FD-302 of

JOHN THORTON EVANS

, On 9/14/01

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passenger of flight 77. No one has asked him about security at the airport, nor has anyone asked for photographs of the cockpit of any of their airplanes. He has not given anyone a tour of the gate facilities, nor has he seen any other employee giving a tour of the gate facilities other than to a new employee or children. He is not, nor is any member of his family, or circle of friends, a member of a radical political group, a radical religious group, or a terrorist group. He has no knowledge of who was involved in the hijacking of Flight 77. EVANS advised that he has a green badge that gets him on the Dulles Airport property and to the gate area of AMERICAN AIRLINES. EVANS stated that he has challenged people if he does not see a badge. The challenges were resolved in that their badge was out of sight. He has not encountered any unauthorized individual in secure space. [PDF page 2]

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BEGPRODNO BEGBATES DATE FBIDESCR FULLTEXT

M-INT-00077813 265A-NY-280350-I N-12230 09/16/2001 '265D-OC-280350-IN MB:mlm

LEAD CONTROL 3OC-663

;?9/n Personal Privacy

[PDF page 1] 265D-OC-280350-IN

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9/11 Personal Privacy

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BEGPRODNO BEGBATES DATE FBIDESCR FULLTEXT

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M-INT-00086150 265A-NY-280350-302-71616 09/15/2001 INTERVIEW OF VICTOR ARCE FD-302 (Rev. 10-6-95) -1 -

FEDERAL BUREAU OF INVESTIGATION Date of transcription VICTOR ARCEl I J was.contacted at his place of employment AMERICAN AIRLINES Operations Center, regarding flight 77 that was hijacked September 11, 2001. after it left Dulles Airport'. ARCE provided his date of birth aj I and his Social Security Account Number SSAN aA I ARCEadvised as follows:

09/15/2001

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He has been a Junior Fleet Service Clerk since April 9, 2001. His duties include guiding the planes in and out, loading and unloading baggage and mail freight, cleaning the interior of the airplane, and handling waste disposal from the lavatories. His shift this week is from 3:15pm until 9:45pm. ARCE stated that he was off on Monday, but got a call asking him to come in to work. ARCE advised that he had plans for the day so he turned them down. They asked him to come in early on Tuesday, September 11, 2001, which he did. ARCE stated that he came in at approximately 10:30am or11:00am.

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_/He is not aware of anyone in his family ever being arrested. No one has ever asked him to put something on an airplane, nor has anyone asked him to give anything to a passenger. He did not put anything on flight 77/144, nor did he give anything to a passenger of flight 77. No one has asked him about security at the airport, nor has anyone asked for photographs of the cockpit of any of their airplanes. He has not given anyone a tour of the gate facilities, nor has he seen any other employee giving a tour of the gate facilities other than to a new employee or children. He is not, nor is any member of his family, or circle of friends, a member of a radical political group, a radical religious group, or a terrorist group. He has no knowledge of who was involved in the hijacking of Flight 77. ARCE advised that he has a green badge that gets him on the Dulles Airport property and to the gate area of AMERICAN

Investigation on 9/15/01 File # ?fJ5D-NY-98035Q-3Q2 by 9/11 Law Enforcement Privacy

at Dulles, Virginia Date dictated 9/15/01

This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI and is loaned to your agency; it and its contents are not to be distributed outside your agency.

September 10, 2003 9:36 am

Page 1

[PDF page 1] FD-302a(Rev. 10-6-95)

265D-WF-280350 Continuation of FD-302 of

VICTOR ARCE

, On 9/15/01

.Page

2

AIRLINES. ARCE stated that he has challenged people if he does not see a badge. The challenges were resolved in that their badge was out of sight. He has not encountered any unauthorized individual in secure space. ARCE advised that everyday he goes to the main terminal for bread. When he returns he has to go through the security check point. ARCE explained that they have always stopped him and swept him, because of his steel toe shoes. ARCE stated that nine days ago, they stopped sweeping him with the wand and just waved him through when he set off the alarm. [PDF page 2]

September 10,2003 9:36 am

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