Student Handbook

Student Handbook 2009/2010 Student Handbook 2009/2010

Design and strategy www.999design.com Print Colibri Press Ltd Project Managers and Editors London South Bank University Tania Kelly and Cassia Hickman Marketing Officers Marketing Department Thanks to all those at LSBU who have helped in compiling the information within this Handbook. Disclaimer The purpose of this Handbook is to introduce information about being a student at London South Bank University and explain the University’s policies and procedures during study. Every care has been taken to ensure accuracy of content but change may have been introduced after publication, since it is the policy of the University to constantly review its procedures and provision of information. Students should be aware of this and are invited to verify details by enquiry to the University. London South Bank University reserves the right to make changes as may be appropriate for reasons of operational efficiency or due to circumstances, including industrial action, beyond its control. © London South Bank University 2009 London South Bank University is a charity and a company limited by guarantee. Registered in England no. 986761 Registered office and trading address: 103 Borough Road London SE1 0AA VAT number: 778 1116 17. This Handbook is printed on Claro Gloss and Silk, made from FSC certified Mixed Sources. If you would like to view this document in an alternative format please call 020 7815 7815 or visit www.lsbu.ac.uk/current.student/handbook.html

Student Handbook 2009/2010 Shop shutter London Fields

The Keyworth Centre window lettering

Western Union sign Elephant and Castle

Graffiti Hoxton East London

Griffin fire extinguisher

Poster Old Street

Binding poster LSBU London Road

Sundial Café Elephant and Castle Shopping Centre

Tommy Guns Charlotte Street Hoxton

Nando’s Elephant and Castle

Road Closed sign Thomas Doyle Street

Sea Containers Building South Bank riverside

London Fire Brigade box Elephant and Castle tube entrance

Fusion Gym Elephant and Castle

SE1 Road sign

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Welcome to LSBU

Welcome to LSBU National Theatre South Bank London

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Welcome to LSBU



Welcome to London South Bank University Ten things to get you started for life at LSBU

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General information



About your faculty

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Maps of the LSBU campuses Ten facts about LSBU… did you know?

What is a faculty? Contacting academic staff Your Faculty Office Arts and Human Sciences Faculty of Business Engineering, Science and the Built Environment Health and Social Care

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The Centre for Learning Support & Development (CLSD) Skills for Learning Study Skills workshops Disability & Dyslexia Support The Language Centre Information Technology (IT) Blackboard Library Services Library and IT Services (LRC) opening hours 2009/10 Term-time opening hours



Supporting you while you study



Supporting your career

Coursework and assessment regulations Introduction to Academic Regulations for Taught Programmes Unit structure Assessments Handing in coursework Getting an extension of the hand in date Unit marks Registration Interruption Student feedback Have your say: Student Satisfaction Survey Degree classifications and distinctions Academic Calendar:Term and Semester Dates 2009/10 Top Ten Study Tips

Supporting your study

Health and welfare Mental wellbeing Childcare Services Care leavers Multi-faith Care The National Union of Students (NUS) Security and staying safe Accommodation Ten websites you might find useful…

JobShop & Careers Placement Service Careers advice Careers information Widening Participation Unit Student employees LSBU Volunteering Studying abroad The Annual Fund and LSBU Connection Centre

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Contents

Contents

Contents

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Money Matters Finances and budgeting Living costs Health costs Scholarships, bursaries and financial help from LSBU Benefits available LSBU tuition fees and bursary LSBU Annual Bursary Scheme 2009/10 for Home and EU full-time undergraduates Information sessions for finances Charitable Fund Further sources of information Useful publications Ten great money saving tips for students…

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Life at LSBU Students’ Union Students’ Union Advice Bureau Students’ Union Rigg Bar Students’ Union media Students’ Union Tab Shop Students’ Union Café Students’ Union Societies & Activities Students’ Union Sports & Recreations Academy of Sport



Around London Transport Nightlife Where to shop Where to get more information Local eateries you might like to try… 10 Free places to go…

When you have finished

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Graduation Awards and certificates Conferment References The LSBU Association (Alumni) Ten further study/job websites

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Index

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Contents

Contents

Contents

Welcome to London South Bank, a university which places the quality of the student experience at the heart of its operation and has an excellent record in offering a variety of opportunities to students from a wide range of backgrounds through an imaginative curriculum. LSBU is committed to supporting you in every way we are able during your time with us, and this Handbook sets out the wide range of services which the University offers. This Handbook will give you an idea of the ways in which LSBU is dedicated to the ongoing support of its students, from learning resources to accommodation, from health and safety to religious provision. The University works very closely with the Students’ Union and this Handbook explains some of the services the Union provides, including the Freshers’ Fair, which sets out the range of sporting and cultural activities that are on offer. Also included in this Handbook are guides to the local area and to the campuses to help you navigate your way around. We all recognise that many students face financial difficulties. The University has developed a support package both to provide appropriate financial advice and to give, in many cases, direct financial support through bursaries and discretionary grants. I hope you will find this handbook useful and I look forward to welcoming you to the University. Best wishes Martin J Earwicker Vice Chancellor and Chief Executive

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Welcome to LSBU

Welcome to LSBU

Welcome to London South Bank University

Welcome to LSBU

Welcome to LSBU

tips Our selection of ten tips throughout this handbook are a guide to help you through your time at LSBU and beyond.

Railway arch Waterloo Train Station

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Read through this Handbook

Organise your accommodation

Your Handbook is crammed full of useful information all designed to help guide you through university life, from where your faculty office is to how to sign up for a sports team.

Make sure you have arranged your accommodation and paid any necessary deposits or rent.

Look out for your induction and enrolment invitation You will soon receive your personal invitation to induction and enrolment, keep your eyes peeled!

Send off all paper work The Keyworth Centre

Accept your offer by sending off all relevant paperwork to confirm your place.

Make the necessary arrangements relating to fees and bursaries Each student’s situation is different, so take some time to investigate yours. Read the Money Matters section of your Handbook to find out more.

Open a bank account You will need a bank account in order to receive any student funding such as your LSBU bursary, so shop around for the right account for you.

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Arrange insurance cover It is very important that you arrange the appropriate cover for your personal property against damage, loss or theft. See Money Matters for more information.

Arrange study support If you have a disability, impairment or an ongoing medical condition, then we can offer support during your studies. See page 71 for contact details.

Get stationery supplies We do have a stationery shop on campus, but it is always better to be prepared. Stock up on pens, paper and files to keep your notes organised.

Plan your route Visit www.tfl.gov.uk to plan your journey to LSBU and familiarise yourself with the campus by reading the campus maps provided on page 20-25.

We look forward to seeing you soon! 15

Welcome to LSBU

Welcome to LSBU

Ten things to get you started for life at LSBU

The prospect of starting university life can be quite overwhelming and there are probably quite a few things on your mind at the moment. So here’s a checklist of 10 things you can be doing that will help to set you up for life as a student.

General information About your faculty

About your faculty General information

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General information The LSBU campuses Ten facts about LSBU… did you know?

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The LSBU campuses

General information

General information

London area

London South Bank University at Southwark 103 Borough Road London SE1 0AA London South Bank University at Havering Faculty of Health and Social Care (HSC) Gubbins Lane Romford Essex RM3 0BE London South Bank University at Whipps Cross Hospital Faculty of Health and Social Care (HSC) Whipps Cross Road Leytonstone London E11 1NR

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Southwark campus

Campus Buildings 1 Borough Road Building 2 Tower Block 3 M Block 4 Extension Block 5 Joseph Lancaster Block 6 Faraday Wing 7 Perry Library 8 South Bank Technopark

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9 London Road Building 10 The Keyworth Centre 11 New Keyworth II building, opening 2009 12 Students’ Union 13 Learning Resources Centre 14 Rotary House 15 Caxton House 16 Nursery 17 Erlang House

General information

General information

Southwark area

18 Pocock house 19 Eileen House Residences 20 McLaren House 21 Dante Road 22 New Kent Road 23 David Bomberg House

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Whipps Cross campus

1. Faculty of Health and Social Care

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General information

General information

Whipps Cross area

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Havering campus

1. Faculty of Health and Social Care

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General information

General information

Havering area

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L SBU is consistently ranked in the top ten universities for graduate starting salaries* Over 25,000 students study at LSBU Founded in 1892 as the Borough Polytechnic, the University has been educating students in London for over 100 years

All LSBU Home and EU undergraduate students receive a bursary of £2,250 – and you don’t have to pay it back! L SBU is investing more than £50m in its campus as part of a 15-year redevelopment strategy to provide world class facilities for students and staff

L SBU students come from far and wide – over 130 countries T he lifetime value of an LSBU degree is over £185,000 – more than 12% above the national average** Each year LSBU trains over 150 students to work as ambassadors or mentors in local schools

Home of the National Bakery School, the oldest and most prestigious bakery school in the world LSBU’s Academy of Sport, Physical Activity and Wellbeing offer one of the largest programmes of sports bursaries and Scholarships in the UK *Times University Guide 2009 **Price waterhouse Coopers study

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General information

General information

Ten facts about LSBU… did you know?

The Keyworth Centre entrance

Welcome Your faculty Student Handbook 2009/2010

What is a faculty? Contacting academic staff Your Faculty Office Arts and Human Sciences Faculty of Business Engineering, Science and the Built Environment Health and Social Care

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About your faculty

About your faculty

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Your Faculty Office

Faculties are the largest operational unit within the University, focused around a similar set of academic and/ or professional disciplines and led by an Executive Dean. Faculties may contain distinct Schools, or Academic Departments as well as Research Institutes. Students may take academic courses which operate between faculties, but will have only one faculty as their ‘home’.

There are administrators for each course, usually located in the Faculty Office. They are responsible for your course and will maintain and update your records. The Faculty Office is where you hand in your coursework, obtain course literature and timetables, get letters (for example, to confirm your student status to open a bank account) and collect your Student Loan cheque.

Teaching at LSBU is split into four Faculties: Arts and Human Sciences (AHS); Faculty of Business (FoB); Engineering, Science and the Built Environment (ESBE); Health and Social Care (HSC).

The location for each Faculty office can be found below:

About your faculty

About your faculty

What is a Faculty?

AHS B266, Second Floor, Borough Road Building, Southwark Campus. FoB L105, Ground Floor, London Road Building, Southwark Campus.

Contacting academic staff If you need to contact a member of academic staff you should try their office or telephone. Staff may operate an appointments system by leaving a list on their office door with times when they will be available and a section for you to fill in your name against an appointment time. Most staff also have a university email address which can be found at the link below. www.phonebook.lsbu.ac.uk

ESBE T313, Third Floor, Tower Block, Borough Road Building, Southwark Campus. HSC Erlang House, 128 Blackfriars Road, Ground Floor G01*. *Planned move to brand new purpose built building in Keyworth Street anticipated during the Autumn Term 2009.

You should familiarise yourself with the location and opening hours of your Faculty office. You will also find information to help you on the Student Gateway. www.lsbu.ac.uk/current.student

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Workshop Borough Road building

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About your faculty

About your faculty

London Road building

The Faculty of Arts and Human Sciences (AHS) brings together all those subjects which are concerned with understanding the complexities of contemporary social and cultural life, and of negotiating the opportunities and hazards of rapid social change. We aim to provide learning that is at the cutting edge of each subject, underpinned by first-class teaching, scholarship and research. Above all, our courses are designed to equip students with the knowledge and skills that are necessary for employment in the modern world, with a special concern with preparing you for the opportunities available in London as a world city. Students of our courses become teachers and educationalists, policy analysts and policy makers, lawyers and criminologists, writers and media practitioners, photographers and video makers, arts and leisure managers, workers in hospitality and the tourist industries, psychologists and social researchers, environmentalists and urban regenerators, and many other things. The Faculty is currently organised into six academic areas: Arts, Media and English; Education; Law; Psychology; Social and Policy Studies and Urban, Environmental and Leisure Studies.

Arts, Media and English Acting; Arts Management; Creative Writing; Digital Film & Video; Digital Media Arts; Drama & Performance Studies; Digital Photography; English; Film Studies; Game Cultures; Media and Cultural Studies; Music and Sonic Media; Writing for Media; Theatre practice: Creative Producing.

About your faculty

About your faculty

Arts and Human Sciences

Education All Education courses offered at LSBU are postgraduate – please see the website for details. Law Full-time and part-time qualifying law degrees. The department also offers law in combination with a range of other disciplines. Psychology Psychology; Psychology (Child Development); Psychology (Clinical Psychology). Social and Policy Studies Childhood and Family Studies; European Policy Studies; International Politics; Social Policy; Sociology; Criminology. Urban, Environmental and Leisure Studies Housing Studies; Tourism and Hospitality; Urban and Environmental Planning. To contact staff and for full details on all courses offered visit the Faculty website: www.lsbu.ac.uk/ahs See also Coursework and assessment regulations in this Handbook.

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The Faculty of Business (FoB) is a vibrant learning community, which offers a wide range of courses in the areas of business, management, computing and IT. We have strong links with industry and the business world and our courses are constantly updated to meet new business and technological needs in the workplace. We have an excellent record for the employability of our students. Successful graduates progress to careers in accounting, banking, HR, marketing, public relations, software development, data analysis, mobile computing and web development. We also have longstanding partnerships with universities throughout Europe, Asia, and other parts of the world, and a truly international student body. The Faculty of Business is currently organised into seven academic areas: Accounting and Finance; Business and International Studies; Human Resources and Management; Information Systems and Information Technology; Marketing and Strategy; Mathematics Statistics and Foundation Studies; Software Development and Computer Networking; and FoB also hosts the National Bakery School. We also run the University’s Language Centre, which offers courses in a wide variety of languages from across the globe.

Accounting & Finance Accounting & Finance; Professional Accounting; Professional Accountancy Course; Foundation Degree in Accounting.

About your faculty

About your faculty

Faculty of Business

The National Bakery School Hosts a range of full and part-time courses, as well as a foundation degree. See the website for more details. Business and International Studies Business Studies; Business Administration; Business Information Systems; Business Management; Foundation Degree: Business; Foundation Degree: Enterprise and Small Business Development. Information Systems & Information Technology Social Technologies; Business Information Technology; E-Business Information Technology. Human Resources & Management Human Resources. All other HR&M courses offered at LSBU are postgraduate - please see the website for details. Marketing BA (Hons) Marketing. Mathematics, Statistics & Foundation Studies University Foundation Course. Software Development & Computer Networking Computing; Internet Computing, Multimedia Computing; Computing, Internet Computing and Multimedia. To contact staff and for full details on all courses offered visit the Faculty website: www.lsbu.ac.uk/bcim See also Coursework and assessment regulations in this Handbook.

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The Faculty of Engineering, Science and the Built Environment (ESBE) offers some of the best, most accessible courses in the fields of engineering, applied science, architecture and design and the built environment, delivered in a stimulating campus environment using a wide range of teaching and IT resources. With excellent links with industry, commerce and the professions, the Faculty is exceptionally well equipped, with a number of strong research areas, providing a rich context for all courses. We aim to educate graduates who are creative, innovative and equipped for the twenty-first century. The Faculty is organised into four departments: Applied Sciences, Engineering and Design, Urban Engineering and The Built Environment. These departments offer a range of undergraduate and postgraduate courses. Applied Sciences Applied Science; Applied Biology; Bioscience; Food Design and Technology; Food and Nutrition; Culinary Arts; Forensic Science; Sport and Exercise Science; Chemical and Process Engineering; Petroleum Engineering.

Engineering and Design Computer Systems and Networks; Electrical and Electronic Engineering; Electrical and Electronic Engineering (Systems for Environmental Services); Telecommunications and Computer Networks Engineering; Foundation degree in Power Distribution; Integrated Sciences; Internet and Multimedia Engineering; Embedded and Distribution Systems; Computer Aided Design; Mechanical Engineering; Mechanical Engineering Design; Mechatronics; Design and Manufacturing Management; Quality Engineering Management.

About your faculty

About your faculty

Engineering, Science and the Built Environment

Urban Engineering Architecture Engineering; Building Services Engineering; Civil Engineering; Railway Civil Engineering; Environmental and Architectural Acoustics; Structural Design; Sustainable Energy Systems. The Built Environment Architecture; Architectural Technology; Commercial Management (Quantity Surveying); Construction; Construction Management; Property Management (Building Surveying); Surveying; Estate Management; Property Development and Planning; Planning Buildings for Health. The Faculty also offers an Extended Degree programme with three pathways: Engineering; Science; Built Environment. To contact staff and for full details on all courses offered visit the Faculty website: www.lsbu.ac.uk/esbe See also Coursework and assessment regulations in this Handbook

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The Faculty is at the centre of health and social carerelated scholarly activity in London and Essex. It actively contributes to the improvement of locally provided health and social services, through the teaching of students at all academic levels. In particular, the Faculty is committed to the enhancement of the quality of the student learning experience to ensure that students are fit for practice, fit for purpose and fit for the award at the completion of their programme of study. Our course portfolio caters for a variety of health and social care specialists including nurses, midwives, health visitors, primary care nurses and practitioners, social workers, occupational therapists, operating department practitioners, radiographers, physiotherapists, health promotion and public health specialists, careers guidance staff and health and social care managers and leaders.

Nursing: Pre-Registration Programme; Nursing Studies; Mental Health Studies; Primary Care Scheme; Nurse Practitioner (Primary Health Care); Health Protection; Specialist Community Public Health Nursing; Midwifery; Occupational Therapy; Operating Department Practice; Physiotherapy; Diagnostic Radiography; Therapeutic Radiography; Social Work; Clinical Assistant Practice; Primary Care (Assistant Practitioner); Diagnostic Imaging; Rehabilitation Therapy; Children and Young People’s Workforce; Health and Social Care; Palliative Care (Assistant Practitioner); Mental Health Practice; Patient Educators.

About your faculty

About your faculty

Health and Social Care

To contact staff and for full details on all courses offered visit the Faculty website: www.lsbu.ac.uk/hsc

Working with major hospitals and services in London and Essex, our programmes are designed to meet the needs of foundation, undergraduate and postgraduate students with the aim of promoting excellence in professional practice for our primary care, acute sector, children’s and mental health NHS Trusts and London’s Boroughs.

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About your faculty

About your faculty Sundial Café Elephant and Castle Shopping Centre

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Coursework and assessment regulations

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Introduction to Academic Regulations for Taught Programmes Unit structure Assessments Handing in coursework Getting an extension of the hand in date Unit marks Registration Interruption Student feedback Have your say: Student Satisfaction Survey Degree classifications and distinctions Academic Calendar:Term and Semester Dates 2009/10 Top Ten Study Tips

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Coursework and assessment regulations About your faculty

About your faculty Coursework and assessment regulations

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Introduction to Academic Regulations for Taught Programmes

Coursework and assessment regulations

Coursework and assessment regulations

This section gives you the essential information you need to know about your course at LSBU. It includes how your course is structured, how to manage and hand in course work, how you will be assessed, and all related regulations you need to conform to. It also covers what to do if anything goes wrong.

All undergraduate and taught postgraduate courses follow the University’s standard pattern of units, semesters and levels and have the same general regulations applied to them. Your Course Director will advise you if specific course regulations differ in any way. Courses such as nursing and teacher training usually have some course specific regulations. The following summary highlights the key points in the Academic Regulations that affect you as a student. Please note that the full Academic Regulations for Taught Programmes are binding and are available from your Faculty Office or from the Student Gateway. www.lsbu.ac.uk/current.student/ assessmentExaminations.html

Unit structure At the start of your course you will be provided with your Course Guide and Unit Guides for the first semester. These booklets will give you detailed information about your course, the units on your course, the course structure and how the units are assessed. Each unit has learning outcomes that you will find in your Unit Guide. These summarise what you should be able to do on completion of the unit. The learning outcomes are not just about your knowledge of the subject matter, but may (for example) include skills, understanding, and ability to apply theory in practice.

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Course units are at different levels: level S (foundation), levels 4, 5 and 6 (undergraduate courses) and level 7 (postgraduate). The work in units becomes progressively more advanced as you progress through your course.

At the end of each stage an Examination Board (usually held in June/July) will decide whether you can progress to the next stage or whether you can receive an award or qualification.

Coursework and assessment regulations

Coursework and assessment regulations

Coursework tasks, recommended reading and small group sessions are designed to help you achieve these learning outcomes. The assessment is intended to measure your attainment of them. Your programme of study is made up of units – normally eight units per full-time year. Each standard single unit consists of 150 student study hours and has a credit value of 15 CAT (Credit Accumulation and Transfer) points.

What you need to do: It is very important for you to organise your work and manage your own assessments. If you need support to develop time management skills and learn to balance your workload, the Centre for Learning Support and Development (CLSD) is there to help you develop more effective study skills. www.lsbu.ac.uk/learningsupport See also Supporting you while you study section of this Handbook.

Assessments A course is divided into stages that usually consist of units at the same level. To progress to the next stage or obtain an award, you must study the number of units at each relevant level required for that qualification, and make a serious attempt at passing the unit by attending the teaching sessions and by undertaking the assessments. Each unit is assessed separately, and you must attempt to pass all units. The assessment is intended to measure achievement of the learning outcomes for the unit. Some units have more than one component of assessment, for example: an examination and piece(s) of coursework. If this is the case, your Unit Guide will tell you the weightings of each component in the overall unit assessment. For example: there could be two components of assessment, one worth 30% of the unit marks, and the other worth 70%, but to pass the unit you must achieve the required minimum mark in each one as well as achieve the pass mark for the unit as a whole. 48

Handing in coursework You will be required to complete coursework, which contributes to your unit mark and eventually to your progression to the next stage, or to your degree or diploma result. If you do not attend an examination, or do not submit coursework you will be awarded a mark of 0% and will fail the unit unless you make a successful claim for extenuating circumstances (see overleaf). To progress from one year of study to the next, or to qualify for an award, you must make a serious attempt to pass all the required units by attending the teaching sessions and by undertaking the assessments. You have to pass the assessment to continue on the course and get your qualification.

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– Make sure you know the deadline date for handing in coursework. The faculty that offers the unit ensures that the dates of examinations and for the submission of coursework are published, for example in the Unit Guide. It is your responsibility to make yourself aware of these dates and attend examinations and submit work for assessment on the dates required. Your Unit Co-ordinator may change the deadline date for the submission of coursework, and you will be informed in good time. – Hand in your coursework to your Faculty Office by the deadline date (or extended deadline date). – If for good reason you need more time, ask your Unit Co-ordinator for an extension of the deadline. – Keep a copy of the work you submit. – If you are diagnosed as having dyslexia or another disability, apply for special assessment arrangements. – If there are extenuating circumstances (serious illness or the death of a close relative) which prevent you from taking an examination or from handing in your coursework, or which you think have adversely affected the quality of your work, you can claim extenuating circumstances. You can get further information on how to do this from the Student Gateway. www.lsbu.ac.uk/current.student/extenuating.html

You must: – Complete a Coursework Submission form and attach it to the front of your coursework. Copies of this form are available from your Faculty Office. You can fill in the details when you come to hand in your work or, to save time, you can obtain copies of the form in advance and complete them before you come to the Faculty Office.

Coursework and assessment regulations

Coursework and assessment regulations

You should: – Discuss any problems you may have in completing the coursework with your Unit Co-ordinator as soon as possible. Do not wait until the last minute.

– If necessary, attach the form for an extension of the deadline date, signed by your Course Director or Year Tutor, to the front of your coursework. – Take the coursework to your Faculty Office. They will date stamp the Coursework Submission form and give you a receipt. You must not hand coursework to your Unit Co-ordinator or other lecturer. The only exception in some faculties is for practicals marked in laboratories. You will be informed in such cases.

Getting an extension of the hand in date You can request an extension of the deadline date. You must request an extension no later than two working days before the deadline. The maximum extension is two weeks. You must: – Get a copy of the Late Submission form from your Faculty Office. – Fill in Part A, giving reasons why you cannot meet the existing deadline date. – Ask your Course Director or Year Tutor to fill in Part B – the decision whether to agree to the request rests with them. – Attach the form to the front of your coursework when you submit it.

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Coursework and assessment regulations

Coursework and assessment regulations

Classrooms Keyworth Building

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– More than two weeks after the deadline date (or the extended deadline date, if agreed) will be awarded a mark at 0% unless you make a successful claim for extenuating circumstances. www.lsbu.ac.uk/current.student/extenuating.html

Unit marks The unit pass mark is: – Undergraduate level: 40% – Postgraduate level: 50%. Exceptions apply to certain courses leading to professional recognition. Normally, you will be separately assessed in each course unit. To pass, you must achieve at least the pass mark for the unit as a whole. Course or unit regulations usually also set a threshold mark (usually 30% for undergraduate courses and 40% for postgraduate courses) that you must achieve in each component of assessment in order to pass the unit. If you do not achieve the threshold in each component, you will fail the unit even if the aggregate of all components is above the pass mark. The whole unit is normally assessed in the semester in which it is studied.

September, the main Examination Board of the year is in the following summer. Your marks could go up or down as a result of the decision of the Examination Board. Assessment results are considered by Examination Boards which include external examiners. The Boards confirm your final unit marks and decide whether you may progress to the next stage of the course. When all units required for the award have been completed, the Examination Board will make a decision on the award that you will receive.

Coursework and assessment regulations

Coursework and assessment regulations

Coursework submitted: – Up to two weeks after the deadline date (or the extended deadline date, if agreed) will receive no more than the pass mark for the unit (40% for undergraduate courses, 50% for postgraduate courses).

What happens if you fail a unit? If you have failed one or more of the units taken at the current stage of your course, then the Examination Board may give you the opportunity: – To re-do one or more of the components of the assessment of a failed unit within the same academic year and, if successful, progress without loss of time (Referral); you cannot be referred in more than three units in one year. – To pay the full fee for the unit, attend the taught sessions and do all the assessments for the unit, including any that you may have passed at your first attempt in the following academic year (Repeat Unit). If you do not satisfy the Award and Progression Examination Board that there are valid and exceptional reasons for poor performance you may be required to withdraw from the programme. The Board may recommend that an intermediate award within the regulations be conferred.

At the end of the semester provisional results may be published but they remain provisional until confirmed by an Examination Board. For most courses that start in 54

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It is your responsibility to inform the University of any disability for which you think you will need alternative assessment arrangements. Any disability, medical condition or specific learning difficulty which existed before you enrolled on the course must be declared at the point of enrolment. If such a disability is identified after you have enrolled, you must make it known to Disability and Dyslexia Support as soon as the necessary evidence is available, and you will need to provide professional or medical documentary evidence. www.lsbu.ac.uk/learningsupport See also Supporting you while you study section of this Handbook, or the Centre for Learning Support and Development to contact Disability and Dyslexia Support or to request alternative assessment arrangements.

Requests for alternative assessment arrangements must be made by the end of week ten of the semester. If a request for alternative assessment arrangements is made after the deadline, special arrangements will not normally be made, but will be considered for the next semester. The Disability and Dyslexia Support Officers will check the evidence, liaise with your Course Director, and make recommendations to a Faculty Special Needs Panel, which will approve the detailed arrangements. If you dispute the arrangements approved by the panel, you have the right to appeal to the Pro-Vice Chancellor (Learning and Teaching).

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Registration

Coursework and assessment regulations

Coursework and assessment regulations

Students requiring alternative arrangements for assessment The units you study need to be assessed in such a way that the markers can judge whether you have met the learning outcomes. Sometimes, alternative assessment arrangements may be possible for students who have a disability. Any such alternative assessment arrangements must still make it possible to assess whether you have met the learning outcomes.

The University Academic Regulations for Taught Programmes set a minimum period of registration for awards that is intended to ensure that the programme of study allows you sufficient notional study time to demonstrate the achievement of the learning outcomes. The University does not normally specify a maximum period of registration for its awards; however, in the case of awards that lead to professional recognition and/or licence to practise, or where the currency of the knowledge based outcomes to be met for the award is essential, a maximum period may be specified. An Award and Progression Examination Board may recommend that your registration be terminated if it concludes that your rate of progress towards the award is such that the learning outcomes attained at the time of the anticipated completion will not reflect the standard of the programme at that time. If such a decision is made, the Board may recommend that an intermediate award within the regulations be conferred. If your study is terminated for this reason you have the right to appeal against the decision in accordance with the procedure outlined in Section 8: Appeals against Examination Board decisions (see link below). If you are on a sandwich course you must normally pass the supervised work experience in order to be awarded a sandwich degree. www.lsbu.ac.uk/current.student/examAppeals.html

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Coursework and assessment regulations

Coursework and assessment regulations

Turnstiles The Keyworth Centre

Old notice Perry Library

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‘Interruption of studies’ means that you stop attendance and assessment for some or all of the units in a semester and resume them in the next academic year, normally at the beginning of the semester in which the interruption took place. The maximum period of interruption is two years. To do so you must obtain the agreement of your Course Director or Combined Honours Field Co-ordinator in writing using the Notification of Interruption of Studies form. You can obtain this form from the Fees and Bursaries Office or your Faculty Office, or download a copy from the website.

Change of course If you wish to transfer from one programme to another you must discuss this with the academic staff of both programmes and obtain their written permission on a Change of Course form which you can obtain from your Faculty Office or download from the website. The completed and authorised form must be returned to the Fees and Bursaries Office so that your student record can be updated. You will also need to: – Hand in your old ID card in order to obtain a replacement card that contains your new details. If you fail to hand in your old card you will be charged £10 for a new ID card.

www.lsbu.ac.uk/current.student/withdrawals.html

– Obtain a new IT account.

You may not interrupt your studies: – In the two weeks before an examination period

www.lsbu.ac.uk/current.student/changeName.html

– In the month before the dissertation on a Masters course must be submitted – If the interruption would extend the period of study beyond any specified period of registration It is your responsibility to inform the University when you return and for you to re-enrol in the normal way.

Coursework and assessment regulations

Coursework and assessment regulations

Interruption

Withdrawal You are advised to discuss your decision to withdraw with your Course Director before taking any decision to do so. However, it is not sufficient for you to tell your Course Director or other lecturer that you wish to withdraw. You must inform the Fees and Bursaries Office immediately in writing by completing a Withdrawal from Course form. The Withdrawal from Course form must be completed, signed by the Course Director and returned to the Fees and Bursaries Office. The date of withdrawal is the date on which the completed form is received by the department. See below for a link to this form. www.lsbu.ac.uk/current.student/withdrawals.html Refunds See How to pay your tuition fees in your Reference and information policies guide.

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Degree classifications and distinctions

There is a Course Board for every course, where staff who teach on the course meet with your elected student representatives to discuss issues relating to the course. You can make your views known to your student representatives, or you may ask to become one. If you are interested in taking part, please talk to your Course Director and/or the Students’ Union. The minutes of these meetings, which will be available to you, form part of the monitoring of the course provision, ensuring that the quality of course delivery is maintained and enhanced.

The University normally classifies all Bachelors degrees with Honours based on the following bands:

Have your say: Student Satisfaction Survey The University is committed to giving you the opportunity to tell us where things work and where they need improvement. We run a regular Student Satisfaction Survey which you are asked to complete; your responses inform future planning needs. You will also receive evaluation forms on completion of each unit. You can see the report of the last Student Satisfaction Survey on the website.

Coursework and assessment regulations

Coursework and assessment regulations

Student feedback

– 1st Class: 70%+ – 2nd Class: (Upper Division): 60-69% – 2nd Class: (Lower Division): 50-59% – 3rd Class: 40-49% The classification is normally determined by a weighted average of unit marks at Levels 5 and 6, based on the weighting set out in programme regulations. Most undergraduate degree courses also provide for the award of an unclassified degree. Masters degrees, and certain other awards listed in the Academic Regulations for Taught Programmes, can be awarded with Merit or with Distinction. An award with Merit is normally based on an average of at least 60%, and an award with Distinction normally requires an average mark of at least 70%.

www.lsbu.ac.uk/rbdo/students/researchdegrees/ rdsurvey_current.shtml

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Date 07/09/2009 14/09/2009 21/09/2009 28/09/2009 05/10/2009 12/10/2009 19/10/2009 26/10/2009 02/11/2009 09/11/2009 16/11/2009 23/11/2009 30/11/2009 07/12/2009 14/12/2009 21/12/2009 28/12/2009 04/01/2010 11/01/2010 18/01/2010 25/01/2010 01/02/2010 08/02/2010 15/02/2010 22/02/2010 01/03/2010 08/03/2010 15/03/2010 22/03/2010

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Semester

Semester 1 15 weeks + 3 weeks holiday

Semester 2 15 weeks + three weeks holiday + recess week

Term

Week 1 Term 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Week 8 Week 9 Week 10 Week 11 Week 12 Holiday Holiday Holiday Week 13 Term 2 Week 14 Week 15 Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Week 8 Week 9

Notes

Date

Early Enrolment Main Enrolment

29/03/2010 05/04/2010 12/04/2010 19/04/2010 26/04/2010 03/05/2010 10/05/2010 17/05/2010 24/05/2010 31/05/2010 07/06/2010 14/06/2010 21/06/2010 28/06/2010 05/07/2010 12/07/2010 19/07/2010 26/07/2010

Christmas Holidays

Semester

Term

Notes

Holiday Holiday Holiday Week 10 Term 3 Week 11 Week 12 Week 13 Week 14 Week 15

Easter vacation

Coursework and assessment regulations

Coursework and assessment regulations

Academic Calendar: Term and Semester Dates 2009/10

Mayday bank holiday Exam Period Exam Period Recess week

Graduation Week

Exam Period Exam Period

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Whether you are experienced at sitting exams or haven’t sat an exam for years, we all suffer from exam stress. So here are a few handy hints and tips from our current students to help you keep calm, relaxed and focused Get organised Reduce any feelings of anxiety by writing out a ‘to do’ list. This way you will see exactly what you have to do and will be able to prioritise your workload.

Find a good place to study If studying at home make sure your desk area is tidy and away from distractions. The libraries on campus provide perfect surroundings for quiet study.

Study with a friend If preparing for an exam, why not study with a friend. By studying together you can test each other on different subject areas and learn from one another.

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Reduce tiredness when studying Keep your brain happy and alert by taking notes while you are reading.

Don’t cram for an exam Learning new information the night before an exam will only make you more nervous. Stick to what you already know and learn it well.

Avoid alcohol the night before an exam A hangover on the way to an exam is not advised. Keep your head clear by getting an early night the night before.

Coursework and assessment regulations

Coursework and assessment regulations

Top Ten Study Tips Book shelves Perry library

Take regular breaks

Don’t suffer in silence

It is normally advised to study for 6 to 8 hours a day, but remember to take time out in between by studying in blocks of 40 to 60 minutes at a time.

If you are worried about your studies or fear missing a deadline, speak to your personal tutor or course leader.

Study past exam papers This will help familiarise yourself with the style of questions you will be asked in an exam.

Create mind maps Using pictures and colours to create mind maps are an alternative way of note taking to linear notes and can be an effective tool when revising.

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Supporting your study

The Centre for Learning Support & Development (CLSD) Skills for Learning Study Skills workshops Disability & Dyslexia Support The Language Centre Information Technology (IT) Blackboard Library Services Library and IT Services (LRC) opening hours 2009/10 Term-time opening hours

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71 72 74 75 78 81 84 86 87

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Supporting study About your your faculty

About your your faculty Supporting study

4

The Centre for Learning Support & Development (CLSD)

Supporting your study

Supporting your study

During your time at LSBU the Centre for Learning Support & Development (CLSD) provides access to a world of information to support your studies. Starting university for the first time, or starting again after time away, can be a busy and demanding time, and the Centre for Learning Support & Development is there to make sure that you are well equipped to deal with these demands.

The Centre for Learning Support & Development is made up of the following student services: – Disability & Dyslexia Support – Chaplaincy – IT Support – JobShop & Careers – Library Services – Skills for Learning – Student Advice. The Centre provides services for all the University’s students and can be found in the Perry Library, the Learning Resources Centre and Caxton House on the Southwark campus, and at the Havering and Whipps Cross campuses. We provide Personal Development Planners as a tool to help you take an effective approach to your own development. The Planners have been developed to prepare you for a successful transition to university, employment or further study and for the effective management of your career thereafter. They also help you to identify and acquire skills that you will need to succeed at university and on graduation, looking for opportunities for graduates in employment and applying for a chosen career. The Personal Development Planners are distributed to students through the enrolment process and to other students through Faculty Offices. www.lsbu.ac.uk/clsd Tel: 020 7815 6400

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Skills for Learning We offer a regular programme of Study Skills group drop-in workshops and bookable sessions for one-to-one advice at the Southwark and Havering campuses for all students. Topics include: essay and report writing, referencing, time management, note taking, reading, exam technique and oral presentation skills. The Study Skills programme aims to help you at all stages of your academic career. We regularly review it to respond to demand and the needs of students and lecturing staff. You can access a range of electronic materials for Study Skills, Maths and English via Blackboard by attending classes. www.lsbu.ac.uk/clsd/skills Basic Maths workshops Similar to the Study Skills workshops, there is also a programme of basic maths sessions to help you refresh or improve your understanding of the subject. Sessions are offered to all students and range from group workshops to individual drop-in sessions at Southwark and Havering campuses.

Classes for those who have studied in English These classes are intended for you if the majority of your education has been in English and you want to improve your ability to write and read for academic purposes. Sessions take place in both semesters.

Supporting your study

Supporting your study

Skills for Learning Study Skills workshops

Classes for those who have NOT studied in English This is a service for international students whose first language is not English and who want to improve their study skills and ability to communicate in English. For both groups of students, in both semesters, we run classes in: academic writing, academic speaking skills and grammar. Classes take place at Southwark and Essex campuses. You can register in the first week of the semester either online or by telephoning. We also offer drop-in clinics, when staff are available to see you to discuss anything to do with English language. You can access online grammar support via the Grammar website, at: www.lsbu.ac.uk/ learningsupport/grammar. Enter your usual windows username and password. www.lsbu.ac.uk/clsd/skills/english/ Tel: 0207 815 6409

The workshops cover basic mathematical concepts with which many students feel they require help. Once acquired, these concepts will help you understand a range of subjects such as quantitative methods, statistics, etc. Programmes are regularly reviewed to respond to demands and needs. www.lsbu.ac.uk/learningsupport/skills/Maths

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If you have a mental health or medical condition, disability or dyslexia, we are here to provide advice and information to you. We offer a range of services and facilities that can be tailored to meet your individual needs and that will enable you to get the most out of your time at LSBU. Don’t just struggle on without help and don’t leave things until just before the exams to seek help! Our services We offer advice to you, your tutors and other university staff on all matters relating to practical, personal and additional needs arising from all disabilities and dyslexia. Support We can provide: – Initial screening and assessment to identify specific learning disabilities – Information regarding the Disabled Student’s Allowance (for eligible students) – Individual arrangements for examinations and assignments, e.g. extra time – Provision of tutors and support workers (if appropriate) – We also provide cross-university training for staff to help them understand the needs of those with disabilities and dyslexia.

Please note You need to make any assignment, teaching and exam arrangements through Disability and Dyslexia Support. There are deadlines for requesting alternative assessment arrangements for examinations. You should check with Disability and Dyslexia Support to ensure you meet these deadlines in order to gain your individual arrangements in place in time for your examinations.

Supporting your study

Supporting your study

Disability & Dyslexia Support

www.lsbu.ac.uk/clsd/disabilities Tel: 020 7815 6405 Email: [email protected]

The Language Centre Located on the second floor north of the Learning Resources Centre, The Language Centre is an open access area offering a wide variety of resources and services to help you develop your language skills or cultural awareness. The Centre also runs classes in languages for students of Business Studies who wish to embark on an Erasmus exchange and provides language training on a number of Masters programmes. In addition, there are a number of part-time evening classes in a range of languages at different levels from beginners to advanced. The Language Centre’s term-time opening hours: 9am – 7.45pm (Monday – Thursday) 9am – 5.00 pm (Friday)

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Supporting your study

Supporting your study

Park Tate Modern

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– 24 multimedia computers – A modern language laboratory – Interactive video and CD-ROMs – TV, satellite and video viewing – Over 500 English and foreign language films

IT Services IT Services for students are provided on all campuses. We have over 400 workstations with open access in the Learning Resources Centre (LRC) at Southwark and 30 in the Perry Library. From these you can access the internet and a substantial range of software and online resources. The LRC and Perry Library are both wifi enabled throughout for laptop use and we also support your IT use if you live in Halls of Residence. A suite of PCs is provided at Havering and Whipps Cross campuses by the faculty. You can access the LRC and Perry Library until midnight most of the week during term time, please remember to bring your University ID card to gain entry.

Supporting your study

Supporting your study

When you use The Language Centre for the first time, you will be given an induction and shown how to make the best use of the multimedia equipment and materials available. The Centre has a wide range of equipment and resources, including:

– Word processing in French, German, Spanish and Italian – International press. The Language Centre contacts: Stephen Bellas (Centre Director) Tel: 020 7815 6995 Herman Prada (Centre Manager) Tel: 020 7815 7717 Email: [email protected] www.lsbu.ac.uk/languagecentre

Services We provide: – Standard MS Office suite – Word, Excel, Access, Powerpoint – Packages used for teaching and learning, such as SPSS and Sage – Specialist support software for those with dyslexia and/or who are partially sighted – Access to the Internet and hundreds of online e-resources and journals – Comprehensive email facilities, using MS Outlook

Information Technology (IT) Please refer to the Reference information and policies section of this Handbook for information on IT policy at LSBU.

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– Colour and black and white laser printing – charged through your ID card – Scanners and photocopiers – Disks, USB pens, acetates, and laminates for sale.

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www.lsbu.ac.uk/learningsupport/itsupport Helpdesk tel: 020 7815 6678

Blackboard Blackboard is the University’s Virtual Learning Environment (VLE) which supports e-Learning – the delivery of learning materials and communication facilities over an electronic medium. Blackboard provides you with a flexible learning environment you can connect to through the internet, day or night, on or off campus. Blackboard enables students and tutors to: – Interact via the internet – Share learning resources

Wireless Access Wireless internet access for authenticated laptop users is available throughout the Southwark Campus. Connection to this service is subject to the completion of the online registration process.

– Communicate and collaborate

www.lsbu.ac.uk/learningsupport/itsupport/

– Communication between individuals, groups and the whole class through discussion boards, email and a virtual classroom which includes a chat facility

WirelessNetworking.html The ‘webonly’ wireless network is available in a number of locations across the Southwark campus. These wireless hotspots can be identified by the ‘wireless zone’ signs displayed across campus. Further information can be found at: www.lsbu.ac.uk/ict/networks/connectowireless.shtml

Supporting your study

Supporting your study

The Helpdesk on the first floor of the LRC offers an IT user support service to assist all students. At the start of each semester, we also offer lunchtime and afternoon IT workshops to help new users to IT. Sessions include Word, Excel, PowerPoint, Access, File Management and Introduction to Email. We can also provide facilities for you to study for and take the European Computer Driving Licence (ECDL). Please enquire for details.

– Evaluate progress. Blackboard features include: – Access to learning materials and Unit Guides

– Group areas for collaborative work – Links to other websites and University resources. http://blackboard.lsbu.ac.uk/

IT accounts All students register for their personal IT account and email address via the link below. Students are also automatically given their own personal space on the central networked I:/ drive. This is backed up daily and enables you to store important files safely and securely. www.lsbu.ac.uk/selfservice/ 80

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Supporting your study

Supporting your study Chairs National Theatre

Poster Elephant and Castle Shopping Centre

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The University has three libraries, one at each campus. The main library at Southwark is the Perry Library and has material for all subjects taught at LSBU, while those at Havering and Whipps Cross have resources for Faculty of Health and Social Care students and are based in the respective Faculty Education Centres. There are over 600 study spaces across the three campuses and we aim to provide a range of study environments in our libraries for individual and group/social learning. Services Our website will give you all the information you need to know about the amounts and types of items you can borrow, penalties for late return and additional services for students who are part-time, or have a disability or dyslexia. LSBU is a member of the major reciprocal library access schemes which will give you access and sometimes lending services from most other university libraries in the UK. You can find our website at: www.library.lsbu.ac.uk Resources We provide a wide variety of resources to support your studies in a range of formats from printed books and journals, e-resources and audio visual materials to anatomical models. We aim to provide copies of all books recommended as core reading in your Unit Guides and Reading Lists, and as many as possible of the optional reading. We are unable to provide a copy of each core item per student, but we do provide a short loan service for items in heaviest demand.

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Help and support All of our staff are here to help you get the best from our resources and services, from a general query about printing to in-depth help with researching your dissertation. Our specialist Information Advisers can provide you with training and guidance on all the resources in your subject area. You may also meet them at Course Boards or other faculty meetings and committees.

Supporting your study

Supporting your study

Library Services

Contact details for your Information Advisers are contained on our website. Electronic resources You can access all of our e-services via the web from anywhere in the world with your LSBU username and password. Our website is your starting point to find materials across our libraries and access recommended websites, electronic databases, online resources and full text electronic journals. You can also access past exam papers, some theses, and electronic versions of your reading lists, and manage your own library account to renew books and make reservations. Your library account will also give you access to most electronic resources away from the University campuses. Audiovisual resources The libraries contain a large collection of AV resources on video, DVD or CD-ROM. Videos and DVDs can be borrowed for a week at a time, and CD-ROMs can be borrowed for two or four weeks. Other services We provide PCs and facilities for photocopying, scanning and printing, as well as multimedia equipment and microfilm readers, all for use in the libraries. The Perry Library has wireless internet access for authenticated laptop users available throughout the building.

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Term-time opening hours

Supporting your study

Supporting your study

Library and IT Services (LRC) opening hours 2009/10 Term-time opening Monday 14th September – Sunday 13th December

Term time: Monday – Thursday

Building open

Building closed

Helpdesks Helpdesks open close

Perry Library

08:00

00:00

08:30

Monday 4th January – Sunday 4th April

Vacation opening: Vacation hours vary across our campuses. Please check our website for up-to-date information. www.lsbu.ac.uk/clsd

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20:50

LRC

08:00

00:00

08:30

20:50

Whipps Cross Library

08:30

19:30

08:30

19:20

Havering Library

08:30

19:30

08:30

19:20

Friday

Building open

Building closed

Helpdesks Helpdesks open close

Perry Library

08:00

21:00

08:30

18:50

LRC

21:00

21:00

08:30

18:50

Whipps Cross Library

08:30

17:00

08:30

16:50

Havering Library

08:30

17:00

08:30

16:50

Saturday & Sunday

Building open

Building closed

Helpdesks Helpdesks open close

Perry Library

10:00

19:00

10:30

16:20

LRC

10:00

19:00

10:30

16:20

Whipps Cross Library

10:00

16:00

10:00

15:50

Havering Library

10:00

16:00

10:00

15:50

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Supporting you while you study Health and welfare Mental well-being Childcare Services Care leavers Multi-faith Care The National Union of Students (NUS) Security and staying safe Accommodation Ten websites you might find useful…

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91 94 98 98 99 100 101 102 104

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Supporting while you study About your you faculty

About your you faculty Supporting while you study

Nursery Borough Road

Health and welfare

Supporting you while you study

Supporting you while you study

LSBU offers a range of services to support you during your time at the University. These services go beyond the realm of academic support and help with your studies, as LSBU aims to provide all students with help and advice on a range of issues, from healthcare and childcare to accommodation and staying safe.

The National Health Service (NHS) provides medical care for UK residents and visitors through a wide range of services. Some NHS services are free, some you have to pay for and some you can only use if you meet certain conditions. The following NHS care is free for everyone: – Treatment for accidents and emergencies as an outpatient in a hospital’s accident and emergency department (follow-up treatment is not free for everyone) – Family planning services – Treatment for certain communicable diseases – Compulsory psychiatric care. Your entitlement to any other free NHS treatment depends on certain conditions, such as the length and purpose of your residence. www.lsbu.ac.uk/current.student/healthCare.html www.nhs.uk Also see Money matters in this Handbook

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Students in LSBU residences can register with the following surgeries: David Bomberg House residents – Borough Medical Centre 1–5 Newington Causeway, SE1 6ED Tel: 020 7407 4248 Princess Street Group Practice – 2 Princess Street Elephant & Castle, SE1 6JP Tel: 020 7928 0253 McLaren House and New Kent Road residents: – Princess Street Group Practice 2 Princess Street Elephant & Castle, SE1 6JP Tel: 020 7928 0253 Dante Road residents: – Hurley Street Practice Kennington Lane London, SE11 4HJ Tel: 020 7735 7918 Further information is available from the Student Gateway, which provides comprehensive advice on NHS, opticians, dentists, and emergency treatment, as well as links to helpful external websites. www.lsbu.ac.uk/current.student/healthCare.html

Medical condition If you suffer from any medical condition which makes you a risk to yourself, other students, staff or patients (if on clinical placement), you must not attend classes until you have submitted a medical certificate to the Course Director/Tutor confirming that you are medically fit to continue your study. The University may suspend you if you are considered too unwell to study, until such time as a medical certificate has been submitted. You must seek medical attention without delay by going to your GP or to a medical centre.

Supporting you while you study

Supporting you while you study

Registering with a doctor The NHS in England website will help you find the doctor’s surgery nearest to where you live.

Reporting of notifiable diseases There are a number of diseases whose outbreak is notifiable to the health authorities. The more common ones include tuberculosis (all forms), meningitis and mumps. If you suspect that you or someone you know might have a notifiable disease, inform the halls manager/officer (if in halls), lecturer or someone in charge of your activity (if during normal study). www.lsbu.ac.uk/current.student/formsPublications.html Smoking Smoking is not permitted anywhere in University buildings and enclosed workplaces. A more detailed Smoking Policy can be obtained from the Health and Safety Department ext 6220/6213: or from the link below. www.lsbu.ac.uk/current.student/formsPublications.html Health and safety Please refer to the Health and safety section in your Reference information and policies guide for information on fire evacuation, first aid, accident reporting and general health and safety rules for students.

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At LSBU we care about all aspects of the student experience and aim to create a supportive learning environment that promotes and maintains the mental well-being of our students. The Centre for Learning Support and Development provides a Student Advice Worker responsible for mental well-being who is available to offer free, confidential help and advice to students: – Who need support in coping with exam and coursework pressures

Student Advice Workers are able to help you with personal and emotional issues, financial and money management, well-being issues, exam anxiety and specialist advice for international students. The service offered is a free and confidential service. It is not a counselling service, however, the student advice workers are able to help any student find a counselling service if required. A variety of sessions are available throughout the week, in order to fit the student’s individual needs, as follows: – Quick Query Sessions (no need to book) – One-to-One Sessions (up to 45 minutes in duration)

– With an existing mental health diagnosis

– Specialist Personal Advice and Guidance

– Who develop mental health difficulties while at LSBU

– Information and Personal Development Sessions

– To promote mental well-being.

– Support and Social Programmes for International Students.

www.lsbu.ac.uk/current.student/mentalWellbeing.html

Please note that at LSBU Havering and Whipps Cross all advice is offered in one to one sessions with the adviser at these campuses.

The website also has information on a number of specific problems, from bereavement to eating disorders to homesickness and more, with advice on how to deal with these problems.

Supporting you while you study

Supporting you while you study

Mental well-being

For further information and opening times, please go to: www.lsbu.ac.uk/clsd/advice

Student Advice Student Advice, based in Caxton House provides information, advice and guidance to assist students develop strategies for improving their academic and personal skills, which are essential for successful adaptation to university life, personal effectiveness and further study.

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Supporting you while you study

Supporting you while you study

Law books Perry Library

Thomas Doyle Street

The University has a 47 place nursery located at 12 Borough Road. The nursery occupies an attractive refurbished Victorian building with plenty of internal space and a fully developed external play area. It is staffed with experienced, qualified staff who aim to provide a caring and stimulating environment for children from six months to five years old. Due to popularity, younger children may have to be placed on the waiting list. Children aged three and above can usually be placed almost immediately. The nursery term-time opening hours: 8.15am – 5.45pm (5.00pm Wed) www.lsbu.ac.uk/nursery Contact: The Nursery Manager Tel: 020 7815 6565

Care leavers Care Leavers assistance is provided by Student Advice, a part of the Centre for Learning Support & Development. We know that young care leavers at university can have a hard time managing their finances. You may have to take responsibility for a lot of things that students with family support take for granted. So you may like to know that we have a person who has special responsibility for making sure you get what you are entitled to, and who will help to sort out any problems before they get on top of you. Louise Dunne is our Student Advice Worker in the Advice and Guidance team in Caxton House. 98

Give her a call on (0)20 7815 6446 or email her in confidence at [email protected]

Supporting you while you study

Supporting you while you study

Childcare Services

Multi-faith Care The chaplains offer confidential, non-judgmental pastoral care and support to all students. They are available for personal conversations at any mutually agreed time. Room B6, in Caxton House, is available for private prayer and meditation when it isn’t being used for meetings. Contacts: – Rev. Frank Hung (Church of England) Tel: 020 8542 1612 – Rev. Dominique Ferry (Roman Catholic) Tel: 020 8692 6931 – Mrs. Marie-Christine Ferry (Roman Catholic) Tel: 020 8692 6931 – Rabbi Gavin Broder: (London Jewish Chaplaincy) Tel: 020 7388 0801 The Islamic Society: Please contact via the Students’ Union Office (Islamic Imam in the process of appointment) Islamic Prayer Rooms: for information, contact the Islamic Society. www.lsbu.ac.uk/learningsupport/advice/multifaith.html

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Security and staying safe

NUS are one of the largest students’ organisations in the UK and represent the interests of around seven million students in further and higher education sectors throughout the UK.

Security The security team is responsible for ensuring that you are provided with a safe and secure environment whilst studying here at LSBU. We have trained receptionists in the Keyworth Centre, London Road and Borough Road to deal with your enquiries and in addition we have Security Officers in and across the campus working 24 hours a day throughout the year.

Every student enrolling at LSBU automatically becomes a member of the Students’ Union. The Students’ Union is a member of the National Union of Students (NUS). The Students’ Union is your voice on campus, so make sure you see what they are all about. To join the NUS, you will need to apply for a separate NUS card. This card will enable you to access the NUS website. Also available is the NUS Extra card, which costs £10 and entitles you to a range of national student discounts at an impressive range of places on such things as entertainment, goods, services and travel. It will also allow you access to other Students’ Unions across the country. For more information please contact the Students’ Union or go to: www.nus.org.uk LSBU Students’ Union Contact details The Students’ Union is temporarily located on Thomas Doyle Street, London, SE1 6OG. www.nusonline.co.uk www.southbanksu.co.uk [email protected] Tel: 020 7815 6060 Fax: 020 7815 6061

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Supporting you while you study

Supporting you while you study

The National Union of Students (NUS)

To help ensure your time spent at University is as trouble free as possible, some useful tips and advice on crime prevention are contained on the following Home Office Web Site page designed specifically for students: www.homeoffice.gov.uk/crime-victims/how-you-canprevent-crime/student-safety/ If whilst at the University you are the victim of crime, please notify security who will attend and assist you. Important telephone numbers to remember In an emergency: – If calling from a University phone dial - Ext 2222 – If calling externally or from a mobile dial - 0207 815 6666 For routine help and advice: – If calling from a University phone dial - Ext 6841 – If calling externally or from a mobile dial - 0207 815 6841

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Please note that the University accepts no responsibility for loss or damage to personal property on University premises, unless caused by the negligence of the University.

Contact: The Accommodation Office

Supporting you while you study

Supporting you while you study

Lost Property A large number of items are found each year on the Campus and handed into the Access Office in the main reception area of the London Road Building who are responsible for recording and dealing with Lost Property. If you have lost an item please notify them so if it is found, you can be reunited with your property.

Eileen House Building 80-94 Newington Causeway Tel: 020 7815 6417 Fax: 020 7815 6444 Email: [email protected] Opening hours: 9.30am – 4pm, Monday to Friday.

Accommodation The LSBU Accommodation Office can provide comprehensive information on the University‘s student residences. There are 1,400 single rooms available to fulltime students attending LSBU. All the residences are within a ten minute walk of the Southwark campus.

www.lsbu.ac.uk/accommodation A comprehensive accommodation guide for LSBU is also available to download from the website.

Students are required to sign an Accommodation Agreement Schedule to remain in the room for approximately 40 weeks. LSBU is unable to offer student residence accommodation to couples. The office can also provide details of local, privately rented accommodation and the Student Union can advise on legal issues concerning accommodation.

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Whether you need help finding a doctor or want to compare offers on the best student bank accounts, the following websites are a great place to start.

Supporting you while you study

Supporting you while you study

Ten websites you might find useful… direct.gov.uk

thestudentroom.co.uk

From foreign travel advice to contacting your local council, you will find every possible public service you will need on this website.

The Student Room is the UK’s largest online student community – so you will find other students to chat with, who can offer advice.

nhs.uk

nus.org.uk

If you need help finding a local doctor or dentist or looking for health advice, then visit NHS Choices.

The National Union of Students website is full of advice for students, from study advice to news on events.

student.counselling.co.uk

endsleigh.co.uk

This website provides information about the support available to UK university students, parents, families and friends and helps to locate the appropriate services.

Looking for insurance? Check out Endsleigh for student insurance to cover your personal belongings.

need2know.co.uk This website is a great source of information, from housing and money issues to travel and health advice. Sign up for the weekly newsletter.

tfl.gov.uk The Transport for London website is great for keeping you up to date with the latest public transport news, as well as providing a route planner service, online ticket sales and maps.

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moneysupermarket.co.uk Compare offers on dozens of things from student bank accounts to gas and electricity suppliers. See also Gocompare.com and comparethemarket.com

slc.co.uk Need advice about student loans? Contact the student loans company with any queries or questions.

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Supporting your career Lobby The Keyworth Centre

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JobShop & Careers Placement Service Careers advice Careers information Widening Participation Unit Student employees LSBU Volunteering Studying abroad The Annual Fund and LSBU Connection Centre

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Supporting career About your your faculty

About your your faculty Supporting career

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JobShop & Careers

Supporting your career

Supporting your career

LSBU provides a range of services to help students with career choices. The JobShop and Careers service is a professional information, advice and guidance service, offering a range of services, free-ofcharge, to all LSBU students, staff and recent graduates.

The LSBU JobShop and Careers team is based in Caxton House on Borough Road and offers advice, information and guidance on employment and job search issues to all students. It has a professional vacancy handling service to assist graduates and students find full-time, part-time, work experience, placements, temporary and vocational work. Register today for the following benefits: – Temporary, part-time and vacation work – Work experience and placement opportunities – Full-time and graduate positions – Set up e-mail alerts of relevant jobs as soon as they the come online – Create job searches – Careers events and news – Create a CV that can be searched by employers – Create and manage a personal careers diary. www.lsbu.ac.uk/learningsupport/jobshopandcareers/ To register, you must: – Be a LSBU student or graduate – Read and agree to abide by our Code of Practice – Have had your CV checked by a Careers Adviser. www.lsbu.ac.uk/learningsupport/jobshopandcareers/

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The Placement Service is a professional service for students and employers. If you are a student looking for a placement, we can offer support and guidance on how to go about it. The aims of the service are: – To increase the employability skills of our students – To build awareness across a range of sectors and industries about employability and diversity through work placements and work experience

– A programme of careers workshops to help you to succeed in the labour market including: how to develop or improve your CV, interview techniques, presentation skills, psychometric and personality tests and advice on how to start up a new business

Supporting your career

Supporting your career

Placement Service

– A comprehensive website which is updated daily and includes a live vacancy bulletin, an employer database and a range of resources for marketing yourself effectively to employers. Hard copy versions are also available of all our resources, including vacancy bulletins.

– Develop partnership opportunities with businesses – To support the students in finding placements that develop their experience and skills – Increase the number of placement opportunities. To register for placements go to:

Careers information We maintain a comprehensive range of information on a wide variety of occupations, options for further study, scholarships, studentships and general work experience opportunities, both in the UK and abroad.

www.lsbu.ac.uk/learningsupport/jobshopandcareers/ www.lsbu.ac.uk/learningsupport/jobshopandcareers

Careers advice We provide advice on careers and employability throughout your time at LSBU and for up to two years after you graduate, free of charge. Services include: – Confidential, objective careers guidance by fully qualified professionals – Daily drop-in sessions for brief enquiries

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Careers Information: 020 7815 6710/6431

Widening Participation Unit The Widening Participation Unit (WPU) offers training and support on a range of activities and projects such as the Student Ambassador and Mentoring Schemes, which are a great way to gain practical experience in a range of different areas.

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Supporting your career

Supporting your career

Flower stall Borough Market

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Here are some specific examples of jobs you could do:

If you’d like to get more out of your time at university than just a qualification, why not sign up to do some work for us while you are here? You’ll be able to put into practice a whole load of skills that will come in very useful when you apply for your first job after graduation. All of our work is customer focused, so if you want to fill in the section on your CV where you show you know how to communicate with people, this is your chance. You will get some great training, and professional development support along the way. You will be well paid for your time as well!

Mentoring Could you be a positive role model for a young person? As a mentor, you will spend an hour once a week with four pupils aged 14-16 in local secondary schools. Your role is to help them with schoolwork, improve their study skills and support them through their studies. You’ll be building relationships with the pupils so you will need to commit to a 20 week placement.This is what some of our mentors this year had to say about their experience:

Student employees represent the University on open days, and answer questions on the enquiries desk. They also work in local schools, helping kids with their homework, explaining how to get into university, and telling them what a great world awaits them once they make it there! We also organise visits to the University for local schools and college students so they can experience first hand what it’s like to be at university.

“I wanted to challenge myself…It’s been really enjoyable and you feel like you are contributing something. I wish I had done it earlier.“ Tirzah, 3rd Year Psychology

Go to www.lsbu.ac.uk/wpu/ambassadors.html for more information and to find out how to apply, or call Mark Ellis on (0)20 7815 6783.

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Supporting your career

Supporting your career

Student Employees

“I have enjoyed working with young people, trying to inspire them to do well in their studies…it equips the individual with good skills recognised by employers.” Femi, 2nd Year Business Information Technology Student Ambassadors Are you proud to be a LSBU student? Are you confident in front of groups of people? If you would like to work on events where you lead workshops, do presentations on how to apply to university, or represent the University at national higher education fairs, sign up to be a student employee and you’ll be eligible to work on all of these.

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Student Associates Scheme

Do you want to get valuable work experience? Do you want to make a difference in the local community? Get all of this and more by signing up to volunteer while you study. There are many volunteering opportunities available such as helpline counselling, building community websites, admin and research support, youth work, and many more.

Are you thinking about a career in teaching? Would you like to find out what it’s really like in the classroom? If you are studying or have studied maths, science or engineering – as well as a few other subjects - you can try out teaching by joining the Student Associates Scheme. You will work for 15 days in a local school, with support from LSBU’s Education department, working towards a number of specific goals and receive a £600 bursary at the end of it. The scheme gives you the chance to get valuable work experience which will enhance your application should you choose to do a postgraduate teaching qualification. Contact Denise Rocks at [email protected] for more details.

LSBU Volunteering can support you with your search for a suitable volunteer role and provides training, a social network, regular updates and recognition for your volunteering. You can even start up your own community project with our help and support - just contact us to discuss your ideas.

Supporting your career

Supporting your career

LSBU Volunteering

www.lsbu.ac.uk/volunteering Contact: Akhibi Usidame Tel: 020 7815 6878 Email: [email protected]

Studying abroad Socrates-Erasmus is an exchange programme with which LSBU has been involved for many years. Traditionally, language students have been the main beneficiaries of the programme, spending a semester or a year of their degree studying at another European university. However, the programme is also open to students from other subject areas. Some partner institutions offer study programmes in English, with the added opportunity to learn the national language and experience a new culture. The website contains details about eligibility and quotas for the programme.

The Annual Fund and LSBU Connection Centre The Annual Fund supports teaching, research, student facilities and scholarships. It provides funds to respond quickly and appropriately to the university’s greatest needs. Though LSBU receives support from the government, universities are increasingly government assisted, not totally government funded. Tuition fees and grants do not provide all that is needed to offer our students an excellent LSBU education. LSBU Connection Centre employs students to call thousands of alumni graduates each year to raise money for the Annual Fund. For details about the Annual Fund and employment opportunities, contact Ullysses Tucker, Jr. (tuckeru@lsbu. ac.uk), on 020 7815 6073.

www.lsbu.ac.uk/international/socrateserasmus.htm 116

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Supporting your career

Supporting your career

OXO building South Bank

Laughing Gravy Blackfriars Road

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Money matters Finances and budgeting Living costs Health costs Scholarships, bursaries and financial help from LSBU Benefits available LSBU tuition fees and bursary LSBU Annual Bursary Scheme 2009/10 for Home and EU full-time undergraduates Information sessions for finances Charitable Fund Further sources of information Useful publications Ten great money saving tips for students… 120

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Moneyyour matters About faculty

About faculty Moneyyour matters

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Finances and budgeting

Money matters

Money matters

Managing your money is a vital part of student life. Whilst it is impossible to predict everything that you may have to spend money on, this section covers the costs you are most likely to incur. We advise you to plan your budget before starting your course so you know how much you have to spend each week. The following will provide you with a guide to approximate living costs so you can start to look at your budget. The Centre for Learning Support & Development also run information sessions relating to personal finances which cover a range of subjects to do with money matters.

Accommodation An average weekly rent in London for private accommodation is £95-£115 per person if you are sharing a property. The rent for a University student residence ranges from £91-£111.50 per week, depending on the residence. A deposit is required at the commencement of most tenancy agreements and is held against any damages made to the property. LSBU residences all require a deposit of £250. Deposits in private accommodation are usually equivalent to one months rent. The LSBU website contains full information about accommodation at LSBU, including a downloadable Accommodation Guide: www.lsbu.ac.uk/accommodation Council tax The council tax is a property tax payable to the local council where you live. The amount charged depends on the value of a property, not on the number of people living there. Full-time students do not have to pay council tax. Student residences are ‘exempt dwellings’. This means that you do not have to pay council tax for any period during which you are living in the residence. In ‘student houses’ if all the people living in the property are full-time students, the property becomes exempt. If you are living with nonstudents, they pay their percentage of the bill and students pay nothing. You will need to confirm your student status to the local council by sending them an Exemption Certificate.

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www.lsbu.ac.uk/current.student/councilTax.html

Childcare If you will have childcare costs during your studies, we advise that you consult our website for information on what financial assistance may be available to help you meet those costs.

Living costs

www.lsbu.ac.uk/fees/additionalHelp.html

Food You can expect to spend around £35-£40 per week on grocery shopping. It is usually cheaper to shop at larger supermarkets rather than smaller local stores. You will find that supermarkets stock their own brands of many products, which tend to be cheaper than national or international brands. You may also be able to save some money by joining a supermarket loyalty card scheme.

Insurance It is highly advisable to take out an insurance policy to cover you against damage, loss or theft of your personal property. Endsleigh Insurance Company has policies specifically designed for students who are living in university residences or in a shared house. Prices start from £16 per person per year for university residences, and from around £60 per year for private accommodation. For more information pick up a leaflet in the Students’ Union, or see links below.

Unless you are planning to save money by bringing a packed lunch and drinks with you to university each day, you will need to budget for between £10-£15 per week to cover the cost of buying lunch and snacks. Utilities For basic utilities (electricity, gas and water rates) you should allow £5 per person per week, if you are sharing a privately rented property. When sharing a property, it is advisable to ensure that the names of all the tenants are on each utility bill, so that the liability for payment is shared. Mobile phone For most people having a mobile phone is seen as a luxury rather than a necessity. If you really need to have a phone then you may want to consider a ‘pay as you go’ phone for essential calls only. This way you are not tied into an 124

expensive contract, and you avoid running up large phone bills that you are unable to pay.

Money matters

Money matters

These will be available from your Faculty Office if you are a first year, or from the Fees and Bursary Office if you are a continuing student, from the beginning of November. You will need to show your ID card.

www.southbanksu.co.uk www.endsleigh.co.uk Photocopying and printing An average weekly cost is around £4. This cost is likely to be significantly higher at certain times of the year than others (for example, preparation for coursework submission, examinations, and final year projects). Books and equipment The annual cost of books and course equipment can vary between £200-£250, depending on your course of study. For further guidance on these costs please check with your Course Director or Personal Tutor. 125

However, if tenants use TVs in their own rooms then each tenant requires a separate license, unless you have a joint tenancy agreement. A colour license costs £142.50 a year. If you prefer not to pay the full amount, it can be paid in monthly or quarterly instalments. Refunds are available on complete unused quarters, which can be useful if you are not using the TV during the summer vacation. www.tvlicensing.co.uk Transport Transport for London and National Rail with the support of the National Union of Students (NUS), offer you the opportunity to obtain discounts on travel in and around London. With a valid Student Photocard, you can buy Travelcards and Bus Passes at 30% off the equivalent adult rate. www.tfl.gov.uk

Health costs UK students If you are aged 19 or over and receive NHS treatment you will be asked to pay for prescriptions and some health care services unless you meet certain exemption criteria. The Health Costs section of the website explains how to find out if you are entitled to help with health costs (such as free NHS prescriptions, dental treatment, sight tests and help towards 126

glasses or contact lenses), how to make claims and apply for refunds, and provides information about health insurance for those who are not entitled to full NHS care.

Money matters

Money matters

TV license If you are living in a university residence and you use a TV in your room, you need your own separate license. If you are living in a shared house and there is only one TV being used in a communal area then only one license is required.

It is recommended that you investigate what help you are eligible for and apply for it as soon as you can. www.lsbu.ac.uk/current.student/healthCosts.html EU and International students If you are from the European Union (EU) or from a country that has a ‘reciprocal health care agreement’ with the UK, you can have free treatment from the NHS. The Department of Health website publishes a detailed guide and a list of countries with a reciprocal health care agreement to NHS services for overseas visitors. www.dh.gov.uk/en/Policyandguidance/International/ index.htm If you are in the UK with a visa that lasts for six months or more, you should be able to have free treatment from the NHS from the start of your stay in the UK. You have to be accepted as being an ‘ordinary UK resident’, which means being in the UK for a ‘settled purpose’ (a short term course of study may not be considered enough for this). To be able to obtain free NHS treatment, you need to register with a doctor (see the Supporting you while you study section of this Handbook). You can then register with a dentist who accepts NHS patients (check ups and treatment are not free, but the cost will be lower than if you are accepted as a private patient). Eye check ups may sometimes be cheaper if you can prove that you are an NHS member by showing your medical card. Even if you can have free treatment from the NHS, you will probably have to pay some charges for medicines – ‘prescription charges’, and for dental and optical treatment. 127

Treatment at Genito-Urinary Medicine (GUM) clinics, which deal with sexual diseases, is free for anybody. Note that there may be some advantages in paying for private health care instead of relying on free NHS care.

Scholarships, bursaries and financial help from LSBU LSBU offers its students considerable financial assistance in the form of scholarships, bursaries, charitable funds, loans and other financial support. www.lsbu.ac.uk/fees/financialHelpLSBU.html

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Money matters

Money matters

Benefits available If you cannot receive free treatment from the NHS, you should buy health insurance (if possible, before you arrive in the UK).

Although most full-time students are not entitled to social security benefits, certain students in vulnerable groups, including single parents and disabled students, may be eligible for some social security benefit. If you are currently receiving benefit and want to undertake a full-time course you should check with your local Benefit Office how this might affect your benefit entitlement. You can also contact Student Advice and Careers Guidance based in Caxton House, or see the website. www.lsbu.ac.uk/learningsupport/advice

LSBU tuition fees and bursary Detailed information regarding tuition fees and bursaries can be found in your Reference information and policies guide.

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To make sure you get your bursary on time, you must:

Simply by choosing LSBU you will receive financial support worth £2,250 over three years towards your course costs.** LSBU’s bursary is not means-tested and is also open to EU students. The even better news is that the LSBU Annual Bursary does not have to be paid back – it is there to support you through your course.

– Provide your UK bank details

The LSBU Annual Bursary increases as you continue your studies to provide financial support when you need it most. For a standard three year course with fees in 2009/10 of £3,225 or more per year, the LSBU Annual Bursary is as follows:

How do I qualify? You need to have:

– Year 1 of your course: £500 Annual Bursary – Year 2 of your course: £750 Annual Bursary – Year 3 (final year) of your course: £750 Annual Bursary and graduation bonus of £250 (Hons graduates only) Our Annual Bursary scheme also applies to the full-time PGCE and full-time PG Dip Architecture courses. How to apply for your LSBU Annual Bursary It’s easy to apply for your bursary as it is part of your application for Student Finance. Go to: www.direct.gov.uk/studentfinance to download the form you need, or apply online. See table below for which form you will need:

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Type of student

Form

New Home New EU Continuing Home Continuing EU

PN1 EU9N PR1 EUPR1

Money matters

Money matters

LSBU Annual Bursary Scheme 2009/10 for Home and EU full-time undergraduates*

– Confirm your tuition fees for the year – Provide your National Insurance number

When will I get paid? You will normally be paid your Annual Bursary in two equal instalments in February and May. The graduation bonus will be paid to you once you have successfully graduated.

– Enrolled as a non ELQ, Home or EU student on a full-time undergraduate*** course paying fees of at least £3,225 a year in 2009/10 – Paid or taken out a tuition fee loan for your fees – Applied for student support by the end of the academic year 2009/10**** and

– Confirmed your tuition fee



– Provided your National Insurance Number



– Provided your UK bank details

* Our Annual Bursary scheme doesn’t apply to ELQ students. See ELQ information on our website at www.lsbu.ac.uk/fees/additionalHelp.html#withDegree ** Conditions apply *** Even if you are not eligible for student support, in order to apply for your bursary entitlement you must complete the appropriate student support application form **** LSBU cannot guarantee payment of the bursary if you have not completed the appropriate steps and provided the required information by the end of the academic year 2009/10

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Money matters

Money matters Fruit stall Elephant and Castle

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The Student Advice and Careers Guidance team based in Caxton House offer information sessions each semester covering many areas of personal development. These sessions do not need to be booked in advance, just come along. Finance related sessions include: Money Matters What is covered? Applying for additional discretionary funds, state benefits, child tax credit, external charities and grant making trusts. Dealing with debt, where to go for help, financial health-check and budgeting using a budget planner. Applying for the Access to Learning Fund What is covered? Step-by-step explanation on completing application forms for the Access to Learning Fund (ALF), followed by a clinic for those who need one-to-one support. What is the Access to Learning Fund? The Government allocates LSBU discretionary funds each year, namely the Access to Learning Fund (ALF). This offers assistance to “home” students who are in need of additional financial support due to higher than expected living costs (rent, child care, books, travel etc). Applications are assessed using strict criteria set by the Government, this results in approximately 50% of applications being successful. Further details on who is eligible to apply and the application and assessment process are detailed on the student advice website: www.lsbu.ac.uk/learningsupport/alf

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For the 2009/10 academic year students will need to access the website and print off their own form which will be available via a PDF file, this can then be completed along with the necessary evidence and submitted for assessment.

Money matters

Money matters

Information sessions for finances

Charitable Fund What is it? Any fully enrolled LSBU student can apply for the University’s Charitable Fund if they are faced with exceptional or unforeseen circumstances. Priority is given to final year students and/or those who do not have other means of financial support. If you wish to apply, please note the following: – Tuition fees must have been paid, or you should be up-todate with your instalment plan – Applications will not be accepted for everyday living costs or tuition fees – Priority is given to final year students – Applications that have not been completed in full will not be considered – All applications must have documentary evidence. Forms are only available from the Student Advice and Careers Guidance team in Caxton House. In order to apply you will be required to attend an interview with an advisor who can judge if your situation fits the criteria. If your case does fit the criteria, the application form will be issued along with an explanation as to how to complete it. Documentary evidence to support your application will also be required. Awards for successful applications range from £250 and £500.

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LSBU For queries about payment of your fees i.e. payment deadlines and instalments, contact the LSBU Credit Control Section. Tel: 020 7815 6363 Email: [email protected] For queries about your student record i.e. withdrawal/ interruption/transfers, that may affect the tuition fee due, contact the LSBU Fees and Bursary Office. Tel: 020 7815 6144 Email: [email protected] British Council – Learning This site contains information and guidance for international students wanting to study in the UK, including useful information on funding sources that may be available. The British Council has many offices throughout the UK and the world. Visit the British Council website for details of the office nearest you. www.britishcouncil.org/learning

CARA – The Council for Assisting Refugee Academics Located within the Technopark at LSBU, CARA is a unique organisation that helps refugees with academic backgrounds to re-establish their careers in the UK. CARA runs a small grants programme and an information and advice service.

Money matters

Money matters

Further sources of information

LSBU Technopark 90 London Road London, SE1 6LN Tel: 020 7021 0880 www.academic-refugees.org Career Development Loans (CDL) For further information, or an application pack, call the freephone number below: Tel: 0800 585 505 www.direct.gov.uk/cdl Department for Innovation, Universities and Skills This new Department brings together functions from the former Department of Trade and Industry, including responsibilities for science and innovation, with further and higher education and skills, previously part of the Department for Education and Skills. www.dius.gov.uk Department for Work and Pensions (DWP) Find out what benefits you may be entitled to and contact details for your local benefits office. www.dwp.gov.uk

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www.prospects.ac.uk Inland Revenue – Tax Credits Find out which tax credits you are entitled to and the amount you may get. You can also claim online. Tel: 0845 3003900 www.hmrc.gov.uk/taxcredits HERO (Higher Education and Research Opportunities) Comprehensive information and advice about opportunities and funding at all levels of HE study together with information about research opportunities.

NHS Bursaries Information about financial support for those on NHS funded courses.

Money matters

Money matters

Graduate Prospects A comprehensive information source for those considering postgraduate study and research – includes course funding, research council contact information and advice.

NHS Student Bursaries Hesketh House 200-220 Broadway Fleetwood Lancashire, FY7 8SS Tel: 0845 358 6655 Email: [email protected] www.nhspa.gov.uk/sgu Student Finance The Student Finance section of the Directgov website provides information about financial support and advice for students entering and continuing Higher Education. www.direct.gov.uk/studentfinance

www.hero.ac.uk LSBU – Centre for Learning Support and Development Find out about what Learning Support is available.

S F S EU Team If you are an EU student wishing to apply for Higher Education Support you should contact:

3rd Floor, Caxton House Tel: 020 7815 6400 www.lsbu.ac.uk/learningsupport

Student Finance Services European Team www.direct.gov.uk/studentfinance and click on ‘students from other EU countries’.

National Union of Students (NUS) The NUS produces information on student finance and other student issues.

Student Loans Company Provides information about student loans.

2nd Floor, Centro 3, Mandela Street, London, NW1 0DU Tel: 0871 221 8221 www.nusonline.co.uk 138

100 Bothwell Street Glasgow, G2 7JD Tel: 0141 306 2000 www.slc.co.uk

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151 Buckingham Palace Road London, SW1W 9SZ Teaching Information Line: 0845 6000 991 www.tda.gov.uk UCAS (Universities and Colleges Admissions Service) For constructive advice and information about applications, student life and finances for parents and prospective students, as well as links to other useful websites.

Useful publications

Money matters

Money matters

Training and Development Agency for Schools Comprehensive information and advice about the routes to becoming a teacher and the funding available.

LSBU publications A number of useful publications are available on the LSBU website at the link below. These publications cover a range of topics, from guides to finance and academic regulations, to help sheets for library services. www.lsbu.ac.uk/current.student/formsPublications.html

Tel: 0871 4680468 www.ucas.ac.uk Email: [email protected] UK Research Councils This joint Research Council website carries news about their activities with links to the individual research funding bodies’ websites. www.rcuk.ac.uk UK Council for International Student Affairs (UKCISA) Expert information and guidance on key topics related to international education. NB: Students may only telephone the advice service Monday-Friday (1-4pm). 9-17 St Albans Place London, N1 0NX Tel: 020 7107 9922 www.ukcisa.org.uk

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Book market South Bank

Money matters

Money matters

Ten great money saving tips for students… Starting life as a student can be daunting, especially if you have never lived away from home before. Managing your finances can be a challenge, so below are a few money saving tips to help you along the way.

Budget

Bills

Get a Job

Plan nights in with friends

Prioritise and plan ahead. That way you should know how much you have to spend each week and should limit yourself from overspending.

How much you can pay for utility bills can be surprising if you have never lived away from home before. Make sure you shop around for your suppliers – dual providers can tend to work out cheaper, as can paying by direct debit.

Earn some extra cash and find a parttime job while you are studying. Not only will you earn cash, but you will save money on going out and enhance your CV. Visit the LSBU JobShop for advice.

Visit Lovefilm.com and cdwow.com and take advantage of their free trial offers for a night in with your mates, a dvd and some popcorn.

Books Save money on course books by borrowing from the library, sharing with friends or buying second-hand from websites such as Ebay, Amazon and Abebooks.co.uk

Bank Accounts Choosing the right student account is important. Look out for special promotions banks offer you to open a new account, but keep an eye on the small print on things like overdraft limits and charges.

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Discounts Sign up to the moneysavingexpert.co.uk newsletter and log on to the website, updated daily, for great deals, vouchers and discounts.

Food

Travel Plan ahead when booking tickets to save money on advanced bookings. Visit the National Express website for bus fares from £1. Those aged 16 - 25 and students 26+ that are in full-time education can purchase a Young Person’s Railcard for £26 to save a 1/3 on national train fares.

Sell your old stuff You know the saying, one persons trash is another persons treasure. Make money out of your unwanted items by selling it on sites such as Ebay.

Plan your meals in advance to stop yourself over spending. Buying in bulk and buying fruit and veg from the market usually saves you money.

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Life at LSBU Student Union Entrance Thomas Doyal Street

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Students’ Union Students’ Union Advice Bureau Students’ Union Rigg Bar Students’ Union media Students’ Union Tab Shop Students’ Union Café Students’ Union Societies & Activities Students’ Union Sports & Recreations Academy of Sport

147 148 149 149 152 152 153 153 156

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Life at your LSBUfaculty students’ union About

About Life at your LSBUfaculty students’ union

8

Students’ Union

Life at LSBU students’ union

Life at LSBU students’ union

The Students’ Union provide you with the opportunity to enjoy social, sporting and cultural events at London South Bank University. Being a student isn’t just about studying. Enhance your student experience by becoming a part of the clubs, societies and unions outlined in this section. The range of activities on offer means there’s something for everyone and LSBU encourages all students to get involved.

The Students’ Union is a vital part of LSBU and your student experience, providing you with the opportunity to enjoy social, sporting and cultural activities alongside your studies. The Union represents you and acts to protect your interests both within the University and externally through the National Union of Students (NUS). The National Union of Students (NUS) NUS are one of the largest students’ organisations in UK and represent the interests of around seven million students in further and higher education sectors throughout the UK. Every student enrolling at LSBU automatically becomes a member of the Students’ Union. The Students’ Union is your voice on campus, so make sure you see what they are all about. The Students’ Union is a member of the National Union of Students (NUS). To join the NUS, you will need to apply for a separate NUS card. This card will enable you to access the NUS website. Also available is the NUS Extra card, which costs £10 and entitles you to a range of national student discounts at an impressive range of places on such things as entertainment, goods, services and travel. It will also allow you access to other Students’ Unions across the country. For more information please contact the Students’ Union or go to: www.nus.org.uk Students’ Union structure As a democratic organisation, the Students’ Union is run for students by students. The Executive Committee is responsible for the Union’s operations and management. It comprises elected representatives from the Union’s Council, five elected Sabbatical Officers, and one part-time Sabbatical Officer (paid whilst taking a year out during their course or undertaking the role at the end of their studies).

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The Sabbatical Officers and members of the Union’s Council and Executive Committee seek to represent the views of all LSBU’s students. Through the Council and the Executive Committee, the Students’ Union seeks to represent all LSBU students.

Students’ Union Rigg Bar

Life at LSBU students’ union

Life at LSBU students’ union

The Union’s Council is made up of elected Faculty Representatives, Student Representation Officers, Sabbatical Officers and specific members from the different Societies and Sports Clubs.

A number of commercial activities are operated by the Students Union in its premises for relaxation and to socialise with other students when you don’t have any classes. These include: – Bar/Internet Café (ground floor of the current temporary Students’ Union building (Thomas Doyle Street) – Entertainment events

Location of Students’ Union building The Students’ Union building is temporarily situated on Thomas Doyle Street for the coming 3 years. The Students’ Union is in the process to have a new building for the year 2012.

– Games machines, pool tables, videos etc.

Students’ Union Advice Bureau

Students’ Union media

The Student Advice Bureau is an independent service run by the Union. It has qualified advisors who offer free, confidential and impartial advice on a wide range of subjects such as fees, finance, housing, employment, academic appeals, disciplinary matters and complaints. You can access the service via telephone, email, appointments or drop in sessions. The Bureau is on the first floor in the temporary Students’ Union building on Thomas Doyle Street. The bureau is a member of Advice UK.

LSBU Students are given a voice within the Students’ Union via the following student media:

– Large screen and plasma TVs – great for those big sporting occasions – Terraces outside Students’ Union.

– SU magazines – SU newsletter – The Students’ Union Online 24/7 Radio – The Students’ Union Website – The Students’ Union TV Station online.

www.southbanksu.co.uk Tel: 020 7815 6060

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Life at LSBU students’ union

Life at LSBU students’ union

Keyworth Street

Students’ Union Societies & Activities

www.southbanksu.co.uk

All societies are funded by the Students’ Union so that students can enjoy outside interests at an affordable price. The societies meet regularly and organise events and activities throughout the year.

Students’ Union Tab Shop Tab shop supplies a full range of stationary, USB keys, DVDs & CDRs, binding & laminating, printer cartridges and much more. They offer the best quality products at the best student price. Tab shop is situated in the temporary Students’ Union building.

Life at LSBU students’ union

Life at LSBU students’ union

These are produced by students for students and include a range of information and topics, from the latest music reviews to information on social events and LSBU internal news. The Students’ Union has its own website packed with information, up-to-date news and views.

The Students’ Union has many successful societies and activities. They are, like the Union, run by students for students and are overseen by the Vice President of Societies and Student Activities.

For information on how to join or start a society or activities: Tel: 020 7815 6060 Email: [email protected] www.southbanksu.co.uk

For more information go to: www.southbanksu.co.uk

Students’ Union Café The Student’s Union provides a selection of hot meals (including vegetarian and healthy options), snacks, sandwiches, jacket potatoes, panini’s, confectionery products and many more. For more information go to:

Students’ Union Sports & Recreations The Students’ Union provides a wide variety of different sports clubs for students to participate in, both at entry/ recreational and professional/competitive levels that are overseen by the Vice President Sport & Athletics. Most of our teams compete in the BUSA (British University Sport Association) leagues on Wednesday afternoons. These range from traditional sports such as rugby and netball to the more unusual activities such as Jitsu and Whu Shu Kwan.

www.southbanksu.co.uk

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Life at LSBU students’ union

Life at LSBU students’ union

Riverside South Bank

Student Union Thomas Doyal Street

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How to join or start a sports club: Tel: 020 7815 8205 Email: [email protected].

LSBU runs a ‘Revitalise’ class programme, offering a mixture of exercise and relaxation classes including yoga, pilates, aerobics and circuits whilst the opportunity to participate in a variety of sports at a fun level is provided through the Recreational Sports Programme. Membership of the Sports Centre is great value for money, with different price categories available to students, depending on your budget and which facilities/classes you want access to. For more information, please visit:

Life at LSBU students’ union

Life at LSBU students’ union

Whatever you’re level, whether you want to compete at national competitions or just have fun and meet a new group of friends, there is a club for you here at the Students’ Union. For more information please come to the Students’ Union, Sports & Athletics which is located next to the sports centre at the London Road building.

www.lsbu.ac.uk/sports/facilities/membership www.southbanksu.co.uk

Academy of Sport LSBU’s Academy of Sport was established in 2004 and is a recognised hub for sport and exercise within London. The Academy is a unique combination of academic and non-academic sports divisions including taught course areas, research units, sports science support services, sports development, facility staff and external partners. Recreational sport The Academy’s main indoor facilities are based at the sports centre on the Southwark campus. The centre has a large 40 station fitness suite, dedicated free weights room, large sports hall and sports injury clinic. Outdoor facilities include a 21 acre sports ground in Dulwich which provides four football pitches, one rugby pitch and three cricket pitches in the summer. In addition, the Academy also manages a second four-court Sports Hall in a local school for use by the community and LSBU student sports clubs.

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Competitive sport As part of the Students’ Union, the Athletic Union is responsible for all the clubs and teams that operate at LSBU. These range from traditional clubs such as rugby and basketball, to the increasingly popular non-traditional clubs such as Jitsu and Wu Shu Kwan. Whatever your level, whether you want to compete at national competitions or just have fun and meet a new group of friends, there is a club for you here. The Athletic Union is located in the London Road building. www.lsbu.ac.uk/sports/au Tel: 020 7815 7806/8205 Email: [email protected] Elite sport With one of the largest scholarship and bursary programmes in the UK university sector, LSBU supports sportsmen and women from international standard to regional representative level in many sports. Benefits of the programme include: a financial bursary of up to £3,000 per annum, academic flexibility, free sports science support, guaranteed hall accommodation and free use of the University’s sports facilities. 157

The Academy also co-ordinates a Sports Ambassador Programme which involves the organisation of coaching placements for students in local schools and community groups. Students gain excellent experience, have the opportunity to earn money through coaching placements and Academy events and benefit from access to discounted sports related courses.

Life at LSBU students’ union

Life at LSBU students’ union

Sports outreach and volunteering programmes Through the Academy, there is a wide range of short courses available relating to fitness, coaching and sports leadership that are nationally accredited and recognised. Courses are available to all students and are a great way to add additional skills to your CV and increase your earning potential.

Fusion Gym Elephant and Castle

For all general Academy queries or information on the elite scholarship scheme, sports ambassador programme or coaching courses, please refer to the contacts below. Danielle Linton Academy Development Officer Tel: 020 7815 7811 Email: [email protected] Facilities and memberships: LSBU Sports Department Tel: 020 7815 7812 Fax: 020 7815 7859 www.lsbu.ac.uk/sports

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Around London Transport Nightlife Where to shop Where to get more information Local eateries you might like to try… 10 Free places to go…

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Aroundyour London About faculty

About faculty Aroundyour London

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Transport

Around London

Around London

One of the biggest advantages to studying at LSBU is that you are right in the heart of one of the most exciting cities in the world. So after a hard days study, you can play hard too, with a multitude of entertainment right on your doorstep. No matter what your interests, the city of London has something for everyone. Check out this section for lots of helpful information about how to get around London, where to eat, drink, shop and what great activities you can do for free!

Getting to LSBU Southwark campus By train and tube - our closest stations are Waterloo, London Bridge and Elephant & Castle and they are all within walkable distance. By bus - numbers 1, 12, 35, 40, 45, 53, 63, 68, 100, 133, 148, 155, 168, 171, 172, 176, 188, 196, 333, 344, 360, 363, 453, 468, C10 and P5. For directions to the Southwark campus, including a full list of buses plus all train and tube options, see: www.lsbu.ac.uk/about/maps.shtml Havering campus By train - Trains from London (Liverpool Street Station Platforms 15 - 19) take approximately 30 minutes to Harold Wood Station. Trains from Stratford to Harold Wood Station take 20 minutes. The entrance leading to LSBU at Havering is diagonally opposite the station. Follow the directional LSBU signs leading to the University campus. The walk along the access route to the University’s campus will take approximately 8 minutes. By tube - LSBU at Havering is not situated near a tube station. Change at Stratford (Central Line) to mainline railways. By bus - The 256, 296 and 294 buses all stop at Harold Wood Mainline Station. For directions to the Havering campus, including a full list of buses plus all train and tube options, see: www.lsbu.ac.uk/about/maps_essex.shtml

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Around London

Around London

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LSBU at Whipps Cross is just under one mile to the east of Wood Street Station. By tube - Leytonstone is on the Central Line near Whipps Cross Hospital. By bus - The following all stop in LSBU at Whipps Cross (Whipps Cross Hospital Grounds) or roundabout: W12 - Wanstead to Walthamstow South Grove via South Woodford; W15 - Hackney to Walthamstow Central via Leytonstone tube; 20 - Debden to Walthamstow Central via Woodford; 97 - Chingford to Leyton; 230 – Leytonstone Green Man to Wood Green via Bakers Arms; 257 – Stratford to Walthamstow Central. For directions to the Whipps Cross campus, including a full list of buses plus all train and tube options, see: www.lsbu.ac.uk/about/maps_eastLondon.shtml Planning your journey Use Transport for London’s journey planner to help you plan your route from anywhere in London. Simply enter the address or postcode of your starting point and destination and it will provide you with a step-by-step guide to how to get there. The information is provided from a live website, therefore the Journey Planner will also take into account anything that might hinder your journey, such as delays on a tube line or road works. http://journeyplanner.tfl.gov.uk

Oyster cards The easiest way to get around London is using an Oyster card. Oyster is the cheapest way to pay for single journeys on Tubes, buses, DLR and trams in London. You can purchase an Oyster card from all tube stations and many shops around London. A £3 deposit is required for an Oyster card, and then simply top up and pay for your journeys as you go. Your credit can be used as you need it and won’t expire.

Around London

Around London

Whipps Cross campus By train - Trains to Wood Street run regularly on the London Liverpool Street to Chingford line via Walthamstow Central.

www.oystercard.com Student Discount Scheme Transport for London (TFL) operates a Student Discount Scheme offering you the opportunity to obtain discounts on travel across the capital. You can obtain a valid Student Oyster Photocard so that you can buy Bus Passes and Travelcards valid for seven days, one month or longer periods of up to one year at 30% off the equivalent adult rate. To obtain a Student Oyster Photocard you will be charged a fee of £5. Single, daily and 3 Day tickets, but Oyster single fares are not available at the student rate. However, money can be added to a Student Oyster Photocard to pay adult rate Oyster single fares, which are cheaper than paying cash single fares. www.lsbu.ac.uk/current.student/discountScheme.html Walkit Walkit.com is a journey planner that creates tailor-made walking route maps and journey times, estimates how many calories you should expect to burn and how much carbon you will save. www.walkit.com/london

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Around London

Around London

Graffiti Mint Street

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The city of London is second to none for its party vibe and eclectic mix of bars, pubs and clubs. Whether you are looking for a traditional English pub to enjoy a nice cold pint with friends after a hard day’s study, a cool and trendy bar to get the party started or a major nightclub to dance the night away – the comprehensive guide below has something for everyone. Close to Southwark campus… If you want to stay local to the Southwark campus of LSBU, think Borough market for trendy wine bars and a relaxed pub atmosphere or head to the Southbank for a range of trendy bars. Southwark campus is also within easy walking distance of Ministry of Sound. http://club.ministryofsound.com/club Havering and Whipps cross campuses… The neighbouring town of Romford, close to Havering campus, attracts a vast number of people to its popular nightlife scene offering a selection of late night bars and clubs to choose from. The area of Whipps Cross near Waltham Forest has a small selection of pubs to try.

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Further afield… If it’s a fun night of dancing you’re after, try the bright lights of Soho in the West End, packed with bars, pubs and late night clubs open till all hours. For stylish bars with a slightly more chilled atmosphere make your way to Notting Hill. Heading north? Then you’ll come across the lively drinking spots of Camden and Islington crammed with cool bars and nightclubs open till the wee hours. For a selection of vibrant watering holes, Shoreditch in East London is the place to be.

Around London

Around London

Nightlife

Check out these websites: If you are searching for pubs according to area, tube station or by name then check out www.fancyapint.com Need help choosing where to go? Then visit www.randompubfinder.com and click on the ‘pub randomizer’ button. The ‘pub randomizer’ will do the hard work and select a pub in London for you to visit – easy! www.worldsbestbars.com has great reviews on the hundreds of bars to visit in London…and any other city in the world for that matter! Need guest list? Then check out www.guestlist.me.uk

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Turbine Hall Tate Modern

Around London

Around London

Riverside South Bank

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London boasts some of the best shopping streets in the world. Whether you are looking for high street bargains, designer gear, vintage boutiques or novelty gifts – you are sure to find it in one of London’s many shopping areas. Close to Southwark campus… The Elephant and Castle shopping centre has a wide range of shops, including Boots, Tesco, Superdrug, Iceland and Peacocks, among others. Blackwells University Bookshop South Bank is conveniently located at: 119-122 London Road, SE1 6LF. The Southbank offers quirky, design-led shopping where you can pick up original gifts, books and all-things related to style, theatre and film. The Southbank Book Market offers affordable, second-hand vintage books daily, located under the Waterloo Bridge on Queen’s Walk. Southbank Centre The Festival Terrace gift shop at the Southbank Centre offers funky presents and souvenirs, and there is also a Foyles bookshop.

Further afield… The brand new Westfield shopping centre in White City combines high street shops with designer outlets all under one roof – the ideal place to visit for an all day shopping trip. Finish the day with a relaxing drink and bite to eat at one of the many eateries along the Southern Terrace.

Around London

Around London

Where to shop

Other bustling shopping areas offering the latest on the high street include Oxford Street, Regent Street and Kings Road Chelsea. For quirky markets offering novelty gifts and vintage boutiques check out the recently refurbished Camden market with over 150 stalls. Alternatively, visit Portobello Road market in Notting Hill – one of the most famous markets in the world, renowned for it’s offering of second hand bargains and antiques. For further details on opening times and directions to all of the above shopping areas, visit any one of the websites below: www.streetsensation.co.uk www.londonline.co.uk/shopping

Close to Havering and Whipps Cross campus… Take a trip to Lakeside Shopping Centre with over 250 stores under one roof Lakeside Shopping Centre , West Thurrock Way, West Thurrock, Grays, Essex RM20 2ZP. www.lakeside.uk.com

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Around London

Where to get more information For the latest information on what is happening in and around London, check out the list of websites below and sign up to their regular email bulletins. www.timeout.com/london www.visitlondon.co.uk www.viewlondon.co.uk Keep up-to-date with local events south of the river and visit the websites listed below. Make sure you also check out LSBU’s website which is regularly updated with events on at the University and in the surrounding area. www.lsbu.ac.uk/events www.southbanklondon.com www.visitbankside.com www.visitsouthwark.com www.london-se1.co.uk

Park Tate Modern

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Check out these local eateries recommended by current LSBU students, all found within walking distance from the main Southwark campus.

Art Café

The Castle

Juice Shop & Internet Café

London Road A nice friendly ambiance for enjoying a Panini. ££

London Road If you’re looking for fancy Fish and Chips this is the place. ££

The Cut (Near Southwark station) Surf and sandwiches for a reasonable price. ££

Castle Sandwich Bar

The Bridge Café Restaurant

Elephant & Castle Station Cheap and simple menu offering 10% student discounts. £

Borough Road The home of cheap discounted lunch meals with the added speciality of Shawarma kebabs. ££

Ev Bakery Deli & Organic Shop

The Laughing Gravy 145 Blackfriars Road Excellent food and generous portions with good service. £££

Young Vic Theatre Bar 66 The Cut Great for theatre, chips, beer, lunch, dinner, reading and meeting your friends. £

Jerk Chicken

Chillies Tandoori St. Georges Circus £4.50 lunch special of meat and rice with extra spice. Take-away service available. £

Sundial Café Elephant & Castle Shopping Centre Old fashion café, perfect to fulfil that craving for the full English. ££

Around London

Around London

Local eateries you might like to try…

The Arches 97-99 Isabella St Serves a delicious wide range of fresh and tasty Mediterranean vegetarian dishes ££

Your price guide £

= low and kind to your purse/wallet ££ = middle of the road £££ = a bit of a splurge

209 Walworth Road Traditional Jerk Chicken with rice and peas all for a reasonable price. £

Art Café London Road

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Parks London boasts many beautiful parks. Regents Park and Primrose Hill are perfect for a stroll or picnic with friends. The popular Diana Memorial Playground can be found at Hyde Park. Or try St. James Park for a fantastic view of Buckingham Palace.

London is one of the most culturally diverse cities in the world. With over 240 museums, numerous art galleries, a variety of festivals throughout the year and a huge range of music venues for you to choose from, there are simply too many to mention. So, to get you started, here’s a list of 10 free place to go… The Young Vic shows

Museums

The Young Vic shows present a wide variety of classics, new plays, forgotten works and music theatre. Residents of Lambeth and Southwark can see a Young Vic show for free. Get involved with 2 Boroughs.www.youngvic.org/getinvolved/two-boroughs

London is home to some fantastic museums including the V&A, the Science Museum and the Natural History museum – all free to enter.

Southbank Take a stroll along the Southbank for a first class view of some of London’s major landmarks including the London Eye, Big Ben and the fantastic skyline showing St Paul’s Cathedral.

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Around London

Around London

10 Free places to go…

Music There are many places across the capital that you can regularly enjoy free music, recitals and entertainment, including the Southbank Centre, Trafalgar Square and the Royal Opera House.

Changing of the Guard The changing of the Queen’s Guard takes place outside Buckingham Palace every day at 11.30am in the summer and every other day in the winter. Get there early for a good view!

Art Galleries London is home to many outstanding art galleries including Tate Modern, The National Portrait Gallery and the National Gallery.

Street markets Wander around many of London’s street markets selling anything from food to flowers or vintage clothing and antiques. Popular markets include Borough, Portobello Road and Camden.

Go to the recording of a TV show If you want to be in the audience for a TV show, you can sign up for free tickets. Visit www.bbc.co.uk/ tickets or www.tvrecordings.com for details.

Street Performers Many of London’s entertaining street performers can be found on the Southbank or Covent Garden. Tate Modern

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When you have finished Graduation Awards and certificates Conferment References The LSBU Association (Alumni) Ten further study/job websites

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When you finished About yourhave faculty

About yourhave faculty When you finished

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Graduation

When you have finished

When you have finished

This section provides information about what will happen at the end of your studies. LSBU is able to continue its support of its students even after graduation by supplying references and transcripts. You can also stay connected to the University through the LSBU Association, which offers a range of great benefits to graduates.

The graduation ceremony provides the opportunity to recognise your achievements, celebrate with your family, friends and sponsors and thank them for their encouragement and support. Graduation ceremonies The University organises a number of graduation ceremonies every year for students who have successfully completed their course of academic study. They are a public acknowledgement of achievement, enabling graduates to celebrate their success with their fellow graduates, watched by family and friends. We aim to make it a memorable day for everyone. Ceremonies Manager Tel: 020 7815 8184 Email: [email protected] www.lsbu.ac.uk/current.student/graduation.html

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When you have finished

When you have finished

Clink Street

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Degree Award Certificates Degree Award Certificates are not issued on the day of the ceremony. They are sent by recorded delivery to your permanent address approximately six to eight weeks after the award has been made by the Award and Progression Examination Board. The name printed on Degree Award Certificates will be the same as that on the Final Results letter. If you change your name or address please follow the procedures for changing personal details and inform the Examinations and Conferment’s Office in the Quality Unit immediately. Only one original certificate is issued to you. However, a replacement can be provided for a charge. www.lsbu.ac.uk/current.student/certificates

References

When you have finished

When you have finished

Awards and certificates

After you finish your course, you may need to ask the University for a reference. www.lsbu.ac.uk/current.student/references.html Transcripts When you complete your course, you will receive a document showing the units that you have passed, their credit value and the award you have achieved. When you get it, keep it safe. It can be as valuable as your Award Certificate. If you lose this and would like a copy contact the Examinations and Conferments Office of the Quality Unit. You may be charged for the copy. www.lsbu.ac.uk/current.student/transcripts.html

Conferment Letter of conferment The Examinations and Conferments Office of the Quality Unit will also, without charge, provide factual information about your course to reputable bodies. This information includes the course you studied, award obtained and date of award or date of withdrawal. www.lsbu.ac.uk/current.student/certificates.html

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When you have finished

When you have finished

The LSBU Association (Alumni) When you complete your course at LSBU you automatically become a member of the LSBU Association - a 45,000 strong global community of LSBU alumni (former students). As a member of this community you can enjoy a wide range of benefits. – Keep in touch - attend reunions and alumni events – Start saving - member discounts on services ranging from car hire to the LSBU gym – Careers service - two years of free careers advice and guidance after completing your course – Continued access - use of the Library and Learning Resource Centre News and views - regular glossy alumni magazine and e-newsletter For more information please visit alumni.lsbu.ac.uk or call 020 7815 6712. LSBU Association Tel: 020 7815 6712 Fax: 020 7815 6799 Email: [email protected] Web: alumni.lsbu.ac.uk

Millennium bridge

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Ok, so after years of study, you have finally graduated, but what now? Visit these websites below for advice, information and services to assist you with life after university. lsbu.ac.uk/alumni

prospects.ac.uk

When you graduate you automatically become a member of the LSBU Association (Alumni) for free. It not only offers you a great range of benefits and services, but more importantly it helps you stay connected to your University, Faculty and friends.

Graduate Prospects is the UK’s leading provider of information, advice and opportunities to students and graduates.

lsbu.ac.uk/clsd/ jobshopandcareers/ The LSBU JobShop and Careers service is a professional information, advice and guidance service, offering a range of services, free-of-charge. Graduates of LSBU are welcome to use the JobShop & Careers Service for up to two years after completing their course.

thestudentroom.co.uk

Crossing London Road

The Student Room is the UK’s largest online student community – so you will find others to interact with that are in a similar situation to you, who can offer advice. It’s free to join, so if you haven’t already, join today.

merlinhelpstudents.co.uk This is a leading resource website that offers free advice on a range of topics from further study to taking a gap year.

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thegraduate.co.uk This website offers career advice aimed specifically at graduates. Sign up to their weekly e-newsletter and job alert service.

graduate-jobs.com Register with graduate-jobs.com they’ll send you personalised jobs based on the subject you studied at University.

www.jobs.guardian.co.uk A very useful site offering careers advice. You can upload your CV for potential employers to see and search for jobs.

totaljobs.co.uk/graduate The ‘Graduate Zone’ of the Total jobs website offers lots of free careers advice from business gurus and postgraduates. You can also register your CV, search for jobs and discover when the Graduate Recruitment Fairs take place.

www.monster.co.uk Search 1000’s of graduate job vacancies every week and receive advice on how to write a CV, devising a cover letter and interview techniques.

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When you have finished

When you have finished

Ten further study/job websites

About LSBU Academic calendar Academic regulations (See also Reference Information and Policies Guide) Academy of Sport Access to Learning Fund Accommodation Alumni (LSBU Association) Annual Bursary Annual Fund Arts and Human Sciences (Faculty of) Assessment regulations Attendance Awards Benefits available (See also Reference Information and Policies Guide) Blackboard (See also Induction and Enrolment Guide) Books Budgeting Bursaries Calendar (of academic year) Careers advice Careers information Careers Services Care Leavers Centre for Learning Support and Development (CLSD) Certificates Change of address (See also Induction and Enrolment Guide) Change of course/programme (See also Reference information and Policies Guide) Charitable Fund Childcare Complaints (See also Reference information and Policies Guide) Conferment Contacting academic staff Council tax Degree classifications and distinctions Disability support Dyslexia support Email: Your LSBU account (See Induction and Enrolment Guide) Engineering, Science and The Built Environment (Faculty of) English skills

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26 64-65 47, 57 156-157 134 102, 123 190 130-131 117 34-35 48 60 63 129 81 84 123-124 129 64-65 110 111 109-111 98 49, 71 188 188 61 135 98, 125 148 188 30 123-124 63 71, 74-75 71, 74-75 31, 38-39 72-73

Enrolment (See Induction and Enrolment Guide) Equivalent or Lower Qualifications (See also References and Policies Guide) Examinations (See also Reference information and Policies Guide) Extensions for coursework Extenuating circumstances Faculties Faculty of Business Faculty Office (See also Induction and Enrolment Guide) Finances (See also Reference information and Policies Guide) Financial help Fees and Bursaries Office (See Induction and Enrolment Guide) Food Food on campus Free places to go Freshers’ Week (See Induction and Enrolment Guide) Getting to LSBU Graduation Handing in coursework Havering Campus Health and welfare Health and safety (See also Reference information and Policies Guide) Health and Social Care (Faculty of) Health costs ID Card (See Induction and Enrolment Guide) Induction (See Induction and Enrolment Guide) Induction for International students (See Induction and Enrolment Guide) Information sessions for finances Insurance IT accounts IT Services JobShop Language Centre Learning Fund Learning Resources Centre (LRC) Library Services Library opening hours Living costs Local eateries Location maps LSBU Association LSBU volunteering Maps

Index

Index

Index

130 -131 54 – 55 51 49, 50-51 30 36-37 31 123 – 143 128 – 129 124, 178 152 180-181 163, 166 185 49 -50 24 – 25, 163 91 93 40-41 126-127

134 125 80 79-80 109 75, 78 134 71, 75, 79, 80 84-85 86-87 124-125 178-179 19-25 190 116 19-25

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72 93 94 115 123-142 142-143 99 100 170-171 98 167 71 79, 125 109-110 189 92 57 99 93 128 101 64-65 174-175 72 93 153 21, 163 153-158 101 148 115 117 167 114 62 149 62 100, 147-156 116 72-73 192-193 14-15 104-105 64-65

TV License Unit marks Unit structure Utilities Vice Chancellor (welcome from) Volunteering Whipps Cross Campus Wireless access Withdrawal Work experience

Index

Index

Maths workshops Medical condition Mental health Mentoring Money matters Money saving tips Multi-faith care National Union of Students (NUS) Nightlife (See also Induction and Enrolment Guide) Nursery Oyster cards Personal Development Planners Photocopying Placement (and Work Experience) References Registering with a doctor Registration Religion – Multi-faith Care Reporting of notifiable diseases Scholarships Security Semester dates Shopping Skills for Learning Smoking Societies Southwark Campus Sport Staying safe Student Advice Bureau Student Ambassadors Student Associates Scheme Student Discount Scheme Student employees Student feedback Student media Student Satisfaction Survey Students’ Union (The) Studying abroad Study Skills Workshops Ten further study/job websites Ten things to get you started for life at LSBU Ten websites you might find useful Term dates Timetables (See Induction and Enrolment Guide) Top ten study tips Transcripts Transport Tuition fees

126 54 47 124 10-11 116 22-23, 166 80 61 109

66-67 189 126, 163-167 129

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