September 2 2003

Hope Center

Tuesday September 2, 2003

Thomas Watkins Harry Harshaw

Meeting Place: Hope Center Wood stock Georgia Meeting time: 6:00pm to 2:00am Hours of meeting: 5 and ½ Goal: 1. Place the SMC SMC7004FW on the Network 2. Configure the router Notes: Today we arrived at the Hope Center ready to install the new SMC7004FW Router. We placed the router on the network and configured it as SMC SMC7004FW Barricade Plus Cable/DSL Broadband Router with VPN WAN SIDE WAN IP

208.57.219.54 WAN Gateway

208.57.219.1 Sub-net 255.255.255.192 DNS Servers

Primary 208.57.0.10 Secondary 208.57.0.113 Address Scheme Total Available Usable IP addresses on network (253) 192.168.1.1 – 192.168.1.254 192.168.1.1 = Internal LAN IP 192.168.1.11 – 192.168.1.99, 88 IP addresses for statically assigned IP addresses on the network. 192.168.1.100 – 192.168.1.199 – DHCP Range it contains 100 addresses. 192.168.1.200 – 192.168.20 Used for the 20 VPN clients the router can support. The router seemed to go on the Network without a problem but after further investigation, there was a problem. The router was denying access to computers after about six attempts to access the WAN the router would seem to bottleneck the network and not allow web pages to come up. After an hour or so of trouble shooting the router at Linksys wireless access point, we could not come up with a solution to this problem.

Hope Center

Tuesday September 2, 2003

Thomas Watkins Harry Harshaw

Thinking about the problem for a while together, we made the determination to upgrade the firmware of the router to the most current version from the SMC Firmware v2.15t2. This successfully fixed the problem and everything went fine. At the same time, all of the router troubleshooting was happening there was simultaneous work being done on the network upgrading the final two machines to Windows XP. These two machines upgrades went on and came up on the network with not to many issues the same problems happened with these as all the others. The printer drivers where not compatible with windows XP this problem was easily solved with going to the printer vendors web site and down loading the XP driver and loading it. The Anti- virus software associated with each PC was Norton/Systematic 2001. This is not compatible with Windows XP either so each machine needed Norton/Systematic 2003 Enterprise edition; the hope center is licensed for it and currently has it on hand. Overall, it was a productive night the network problem was solved and we could move on with setting up the network with Shares and the actual IP Address scheme.