August 30 2003

Thomas Watkins Harry Harshaw

August 31, 2003 Hope center 5pm-11pm Today was an easy day that did not have to many problems it was just time consuming the upgrade

process from the current workstations to Windows XP was done on three of the machines. This proved to be resource consuming and that resource being time.

Issues that I encountered where typical and expected. Since the machines where running the operating systems as listed below:

Hope 5 = Windows 2000 Hope 3 = Windows ME Hope 4 = Windows 98

The printer drivers where not compatible with windows XP this problem was easily solved with going to the printer vendors web site and down loading the XP driver and loading it. The Anti- virus software associated with each PC was Norton/Systematic 2001. Ts is not compatible with Windows XP either so each machine needed Norton/Systematic 2003 Enterprise edition which the hope center is licensed for and currently has on hand. The Linksys Instant Broadband EtherFast Cable/DSL Firewall Router with 4-Port Switch/VPN Endpoint was causing connectivity issues which made updating the PCs through the Microsoft Windows update page impossible. This is not fixable at this time but I have decided to go out and purchase a new router.