Questionnaire On Customer Perception About Vlcc

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QUESTIONNAIRE NAME: SEX: MARITAL STATUS: PROFESSION: 1. Have you ever visited VLCC before? (Yes/No) 2. How did you come to know about VLCC? •

Advertisement



Promotional Offers



Doctor



VLCC Member



Pamphlet



Article



Others (specify)

3. Who inspired you to visit VLCC? •

Husband



Wife



Children



Friends



Others (specify)

4. Are you currently using any product of VLCC? (Yes/No) 5. Which type of treatment do you generally prefer? •

Beauty



Slimming



Both

6. Which type of customer are you? •

Regular



Seasonal



Occasional

7. According to you which type of products and services of VLCC is the best? •

Weight Management



Beauty Treatments



Beauty Services



Workout Factory



VLCC Personal Care



VLCC Institute

8. Do you think VLCC charges high to the products and services? (Yes/No) 9. Are you satisfied with the products and services of VLCC? (Yes/No) 10. Does VLCC really help in shaping your confidence? (Yes/No) 11. Do you find any changes in your lifestyle after joining VLCC (Yes/No) 12. Do you want any changes in VLCC services? (Yes/No) 13. Your opinion about the product __________________________________________________________________

___________________________________________________________________

14. How is VLCC different from other health clubs and beauty salons? ____________________________________________________________________

_____________________________________________________________________

15. Any suggestions _____________________________________________________________________

_____________________________________________________________________

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