Quality Manager Resume Sample

699 Yellow Lane, Arlington, VA 34678 | (717) 565-8793 | [email protected]

Justin Ginter PROFESSIONAL Intel., Arlington, VA EXPERIENCE Quality Manager, April 2003 – Present • • • • •

Closed approximately 500 product returns sent to Intel annually, spanning Intel’s entire memory business and affecting multi million dollar POs. Maintained favorable relationships with key accounts, including Apple, Google, PNY, Smart Modular, Kingston, Cisco, Simple Tech, and Viking. Conducted failure analysis and corrective action in industry standard 8 discipline format for customers. Initiated physical and electrical failure analysis of memory products, enabling proper course of action quickly and efficiently. Worked closely with Sales, Marketing and Field Application Engineers to maintain Intel’s extraordinary supplier rating within the Industry.

AMD, Arlington, VA Program Manager, July 2000 – March 2003 • Managed key tasks within a cross-functional development and operational team responsible in supporting AMD’s Network & Computer Storage (NCS) Group of read/write hard disk drives. • Responsible for Financial R&D budget planning in cooperation with senior managers and administrators. • Assumed responsibility for Design Center related tasks, including integrated project planning (IPP), QS90002 audits, and HR requests. Assistant Manager, July 1999 – June 2000 • Served as Assistant Manager to Vice President of Worldwide Engineering. • Conducted R&D and project planning for both NCS and DataCom (segment of LAN/WAN development). TSM Semiconductor, Arlington, VA Digital Designer, 1998 – June 1999 • Developed integrated circuits (IC) for the application of computer peripherals, such as Columbia, a high-end HDD controller with embedded DRAM for Western Digital. • Focused on the generation and verification of test vectors – required to run the test programs of IC devices during production.

EDUCATION Harvard University, Boston, MA Bachelor of Science in Electrical Engineering • GPA: 3.8/4.0

HARDWARE

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Advantest testers T5581and T5585, Vision microscope System, various lab tools

SOFTWARE

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Power MS Excel, Visual Basic, Project, and Visio User; Macintosh SAP QM, Unix, Lotus Notes; Adobe FrameMaker

ADDITIONAL SKILLS

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Knowledgeable of quality tools as defined by ASQ; Lean Six Sigma ASQ CQE certification Fluent in English and Spanish