Principles and practice of management
Search questions What are the elements of a control
system? What are some points about a formal management review?
Elements of the control system A detailed plan Reporting system Analysis and review Procedures for corrective action
Analysis of reported data. Reported data must be analysed with
respect to planned performance The analysis must extract deviation
from plan
Analysis and review Deviation must be brought to the attention of
those levels which have authority to take necessary corrective action Shortfalls in technical performance, falling
behind schedule and excessive under or over utilization of resources must be noted for action Results of this analysis usually reported by
exception or variance
Formal management review A critical element in a control system An element of the supervision process Directly related to achievement of programme
operational targets Pre-planned investigations into details of
programme performance They should occur at all levels The formal review should occur at times natural to
the lifetime of programme plan (milestones)
Formal management review The formal review should demonstrate
performance, schedule and resource use through personal inspection and satisfaction The review process has a vital positive impact on personal performance The review will also identify personnel training needs
Formal management review Supervision should be seen as an arm
of training The programme as a whole should be reviewed by an appropriate external group Enables areas to be identified for special study & systems research to improve programme implementation
Corrective action The culmination of the management control
system At times the corrective action taken may be to recognize the realities of the situation and to change the plan To the extent possible procedures and authority for corrective action should be planned ahead Performance in taking corrective action as the situation demands is an important demonstration of the manager’s ability
Corrective action A major part of the manager’s effort should be
devoted to corrective action measures, changing personnel assignments, securing more resources, moving supplies, ensuring continuing education,etc. Delegation of responsibilities The ability of a manager to conceptualise and operate the management control system will have an impact on the ultimate success of the programme