Km Asia 2009 Brochure

Super Early Bird Offer SAVE $300 SGD Plus Receive Free PDF Report ‘Making Knowledge Work’ valued at $250 + GST (ends 21 Aug 2009)

Using knowledge management to advance your organisation during times of change 24 - 26 November 2009

International keynotes & expert contributors: Dave Snowden Founder and Chief Scientific Officer, Cognitive Edge Pte Ltd

Mary Lee Kennedy Executive Director, Knowledge and Library Services, Harvard Business School

Suntec Singapore International Convention & Exhibition Centre • • • • •

Hear real-life industry case studies from practitioners representing various Asian nations Network with KM professionals from all around the world Collaborate and share knowledge during interactive sessions: the reverse brainstorming session and the MAKE panel discussion Identify and examine KM tools and their practical application within the business Gain one on one expert advice from our international KM experts during our interactive post-conference workshops

Asia Pacific case studies: Singapore Armed Forces, Ministry of Defence

David Gurteen Founder,

Asian Development Bank

Gurteen Knowledge

Eureka Forbes Ltd TechMahindra Ltd Dr John P.Girard Associate Professor, Minot State University

Shell Global Solutions

Official Newspaper Partner:

Water Corporation

Online Partners:

Media Partners:

Supported by:

Official COPs:

Produced By:

w w w. k m a s i a . c o m

Welcome to KM Asia 2009 KM Asia 2009 will reflect specific and topical issues that KM professionals are currently facing. Through targeted research and input from KM experts, practitioners and industry professionals, Ark Group has worked to ensure that the direction and content of each presentation will provide you with useful, practical and timely lessons that you can employ within your organisation. The event will feature prominent international keynotes, industry practitioners and MAKE Award winning organisations who will explore opportunities and obstacles in collaboration and networking, social media, KM sustainability and profitability, and will discuss best practices and innovations in these key areas. You will be exposed to a vast range of experiences and key learning opportunities that will directly and indirectly illustrate how KM affects and is being affected by current global issues. You’ll be aided with insights into how you can deliver your business objectives and gain a competitive advantage by sharing knowledge and information across all organisational business units.

Interactive Highlights This year, Ark Group has incorporated several interactive elements into KM Asia 2009. Innovative inclusions such as cabaret style seating, the Reverse brainstorming session and the MAKE panel discussion will facilitate conversations amongst delegates and provide exciting collaborative opportunities. We encourage you to make the most of these initiatives to meet, speak and share experiences with fellow attendees at KM Asia 2009! Reverse brainstorming session Coming up with new ideas or insights in a conventional brainstorming session is often hard work and not very engaging. An alternative approach is the “reverse brainstorm”. In this session, the concept is simple: rather than brainstorming about something they would like – delegates will instead brainstorm the opposite of what they would like. For example, if a KM practitioner would like their KM project to be a success, they don’t ask “How do we ensure our KM project is a success?” but instead “How do we ensure that our KM project is a total miserable failure?” Participants will be taken through a process of discussing and listing all the things that should be done to ensure that something is NOT successful. They will then prioritise those items and come up with antidotes. Finally, they will have a large group conversation about their possible responses, insights and what they have learnt. This alternative approach harnesses negative energy such as cynicism, sarcasm and hostility to spark creativity!

MAKE panel discussion This is your chance to gain an insight into the views of our award winning experts. Hear a short overview from each of the panel speakers about their organisation’s recent work that led them to achieving the prestigious MAKE accolade. You’ll then be given the opportunity to pose your questions and gain a better understanding about the key factors involved in each of their successful knowledge management journeys.

4 ways to book :

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Tel: +65 6423 9987

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Ark Group Australia Pty Ltd Main level, 83 Walker Street, North Sydney, NSW 2060 Australia

[email protected] www.ark-group.com

AG-MBR

Morning Workshop (select A/B/C/D)

Delegates are also encouraged to join the following CoPs made especially for KM Asia. KM Asia LinkedIn Keep informed about the latest updates and developments at KM Asia 2009 and connect with other fellow KM professionals and enthusiasts. Twitter Organisation Name Address

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Group discounts

Delegates 1-4: Standard, Early Bird or Membership Discount pricing Delegates 5-10: 25% Discount off the Standard price 11th delegate or thereafter : 30% discount off the Standard price Group discounts can not be used in conjunction with any other offer or discount. Please note: Payment must be received in full prior to the event to guarantee your place

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(Cheques should be made payable to Applied Research & Knowledge (Ark) Pte Ltd)

o Please invoice me Booking conditions 1. Bookings can be submitted at any stage prior to the event, subject to availability. A limited allocation is being held and booking early is therefore recommended. In the event of the booking not being accepted by Ark Group Australia the total amount will be refunded. 2. Payment must be received in full prior to the course. 3. All speakers are correct at the time of printing, but are subject to variation without notice. 4. If the delegate cancels after the booking has been accepted, the delegate will be liable to the following cancellation charges: - Cancellations notified over 45 days prior to the event will not incur a cancellation fee. - In the event of a cancellation being between 45 and 30 days prior to the event, a 20% cancellation fee will be charged. - For cancellations received less than 30 days prior to the event, the full delegate rate must be paid and no refunds will be available. 5. All bookings submitted by e-mail, fax, or over the telephone are subject to these booking conditions. 6. All cancellations must be received in writing. 7. Ark Group will not be held liable for circumstances beyond their control which lead to the cancellation or variation of the programme. 8. This contract is made under the law of the Republic of Singapore. 9. Delegates are responsible for their own travel, accommodation and visa requirements. 10. Applied Research & Knowledge (Ark) Pte Ltd is the registered company name of Ark Group. Company Registration No. 200103429M We occasionally allow reputable companies to mail details of products we feel may be of interest. C099 If you do not wish to receive this service, please tick this box q

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For preferential accommodation rates please contact Aimee Rootes on +65 6423 9987 or [email protected] Two-day conference

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Super Early Bird price exp: 21/08/09 This offer is non-transferable and can not be used in conjunction with any other offer.

o S$1495 + GST = S$1599.65 USD$995 + GST = USD$1064.95

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Afternoon Workshop (select E/F/G)

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Fax back this form on +65 6423 9575

Save S$300

S$1195 + GST = S$1278.65 USD$795 + GST = USD$850.65

Book onto the conference now and get priority notification of the post-conference masterclasses as soon as they are finalised! Suntec Singapore International Convention & Exhibition Centre Suntec Singapore International Convention & Exhibition Centre 1 Raffles Boulevard, Suntec City, Contact: (65) 6337 2888 http://www.suntecsingapore.com

Sponsor and Exhibit at KM Asia 2009 Contact: Michael Moorcraft, Sponsorhip Manager (p) +61 1300 550 662 (email) [email protected]