Gurteen Knowledge Cafe Master Class Pretoria

Wednesday 19 November 2008

Implementing a Knowledge Café Maximising knowledge sharing throughout your organisation

A one-day masterclass designed to help you: • Understand

conversation as the most powerful knowledge sharing process in your business and training & development

Why attend this event? In this workshop you will get to understand the desired outcomes, fundamental principals and benefits of the Knowledge Café process. You will go on to participate in a Knowledge Café; to experience the benefits first hand and to reflect on and discuss the experience within the session. You will leave the workshop understanding the power of the Knowledge Café and with sufficient knowledge to run to one. It is not just about talking and networking, but allowing people to engage each other with the aim of learning from each other rather than entering into unproductive debate. A Knowledge Café can be your easy, low cost way to make knowledge sharing work for your organisation and gain buy-in for a new initiative; acquire improved understanding of complex issues; improve the way that people work together by gaining an understanding of others’ perspectives; enable a tacit transfer mechanism between less experienced and retiring workers and facilitate the merger of two cultures after a take-over. The workshop is designed for anyone who is involved in developing a knowledge-sharing or more innovative culture within their organisation. You will learn to understand the fundamental principals and benefits of the Knowledge Café process. You will go on to participate in a Knowledge Café, experience the benefits first hand and reflect and discuss your experience. You don’t need to be a professional facilitator but book today and you will leave the workshop understanding the power of the knowledge sharing and with the techniques to run to your own Gurteen Knowledge Café.

• Design and run

Knowledge Cafés • Use Knowledge Cafés

to solve specific business problems and challenges

Who should attend? • • •

About your masterclass leader David Gurteen has over 30 years experience working in high technology industries. Today, he works as an independent facilitator to help people achieve results through innovating, sharing, learning and working more effectively together. David is the founder of the Gurteen Knowledge Community - a global learning network of over 15,000 people in 154 countries who share and learn from each other and who strive to see the world differently, think differently and act differently. He has been running Knowledge Cafés and knowledge sharing workshops in a variety of settings and cultures, around the world for the last 5 years including: London; Kuala Lumpur; Jakarta; Hong Kong; Dubai; Singapore; Canberra; Barcelona; Washington DC; Moscow and elsewhere. From this experience, he has developed a hightly successful format: the Gurteen Knowledge Café.

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• •

Change managers Human Resoure Practitioners Knowledge Management practitioners Learning and development practitioners & facilitators Project leaders Trainers, mentors and coaches

Agenda

One-day masterclass

19 November 2008. Pretoria

08:00

Registration and refreshments

08:30

Introductions

09:00

Business is a conversation • KM is about understanding • The importance of dialogue

09:45

The Knowledge Café process • Background, rationale and outcomes • The process itself

10:15

Morning refreshment break

10:45

Implementing a Knowledge Café • Set the theme and question • Small group conversations followed by a whole group conversation

14:45

Uses of the café and alternative formats • Business applications of the Café • World Café and Open Space Technology and other formats

13:00

Networking lunch break

15:15

Afternoon refreshment break

14:00

Review of the morning

15:30

Café-style review of the day

14:15

Tips and techniques • The process in more depth • Language and cultural issues

16:30

Close of masterclass

DELEGATE DETAILS Please photocopy this form to register further delegates Title {Mr, Ms, Mrs}

First Name

Surname

Investment of R2800 ex VAT per person

Job Title

WAYS TO REGISTER

Department

1. Fax: this form to +27-(0)866195830 2. E-mail: [email protected]

Company Name Address Postcode Town

Country

Tel No

Fax No

VENUE

Wingate Country Club, Norval Street, Moreleta Park Pretoria

E-mail Signature I have read and understand the cancellation policy and agree with the terms and conditions

Directions HOW TO PAY (please tick the relevant payment option)

PLEASE INVOICE ME Cash/Cheque at registration Electronic transfer

VAT Number: Cheque to 4Knowledge Analysis Solutions

4Knowledge Analysis Solutions Nedbank Branch Code: 151745 Current account: 1517055113

BOOKING CONDITIONS 1. Bookings can be submitted at any stage prior to the event, subject to availability. A limited allocation is being held and booking early is therefore recommended 2. Payment must be received in full prior to the course. 3. Replacements are allowed. 4. If the delegate cancels after the booking has been accepted, the delegate will be liable to the following cancellation charges: • Cancellations notified over 30 days prior to the event will not incur a cancellation fee. • In the event of a cancellation being between 30 and 7 days prior to the event, a 2 % cancellation fee will be charged. • For cancellations received less than 7 days prior to the event, the full delegate rate must be paid and no refunds will be available. 5. All bookings submitted by e-mail, fax, or over the telephone are subject to these booking conditions. 6. All cancellations must be received in writing. 7. 4Knowledge will not be held liable for circumstances beyond their control which lead to the cancellation of variation of the programme. 4Knowledge reserves the right to reject any booking at any time prior to the event

From N1, take Rigel Avenue/Delmas Offramp. Continue with ,Delmas Road. Turn left (east) at Hans Strydom Drive Turn right (south) into Rubenstein Drive (Moreleta Park ) Continue with Rubenstein Drive until road forks Take right slipway into Jacques Street Turn immediately right into Norval Street, Access Wingate Country Club through security gates. Parking areas available at club house. Masterclass to be held in Upstairs Venue

Enquiries Please contact us if you require assistance with finding accommodation. For more information, please contact Dalene Duvenage, 082-413-1922 or email [email protected]

PLEASE NOTE 4Knowledge cannot be responsible for assisting potential delegates in obtaining visas to the country in which this event is being held. Delegates are responsible for their own travel, accommodation and visa requirements.