F&b Waiter Module 5
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Sedia dan layan pelanggan dengan menggunakan borang-borang pesanan yang ditentukan supaya perkhidmatan yang diberikan mengikut spesifikasi piawaian organisasi
Selepas pembelajaran ini, pelajar mesti boleh Hidang minuman sejuk atau panas kepada pelanggan dengan cara yang betul dan selamat
Refer menus / recipes Pastikan anda tahu menu dan resepi anda
Serve referring to proper techniques Hidangkan minuman mengikut S.O.P
Use coaster as underliner Minuman sejuk sahaja
Beverage is a general name given to all types of drinkable liquid ◦ Alcoholic beverages Wine, beer, port, champagne
◦ Non-alcoholic beverages Mineral water, mixed drinks, soft drinks,tea, coffee
Refer to menu when preparing a drink Use correct type of glass when serving each drink. For cold drinks, use coaster as underliner Use a tray to deliver a drink All glasses must be clean and free lint, chips and cracks Glasses with handles should have the handle to the right of the customer Glasses should not be held by the rim. Hold the stem, the base or the handle depending on the type of glass you are using.
Juices Natural Mineral Waters Aerated Water Squashes and Cordials Syrups Hot beverages
◦ Tea,Coffee, Milo etc
Juice dispenser
Hot /Cold Water dispenser
Coffee Maker
Coffee Machine
Sedia dan layan pelanggan dengan menggunakan borang-borang pesanan yang ditentukan supaya perkhidmatan yang diberikan mengikut spesifikasi piawaian organisasi
Selepas pembelajaran ini, pelajar mesti boleh Hidang minuman sejuk atau panas kepada pelanggan dengan cara yang betul dan selamat
Refer menus / recipes Pastikan anda tahu menu dan resepi anda
Serve referring to proper techniques Hidangkan minuman mengikut S.O.P
Use coaster as underliner Minuman sejuk sahaja
Beverage is a general name given to all types of drinkable liquid ◦ Alcoholic beverages Wine, beer, port, champagne
◦ Non-alcoholic beverages Mineral water, mixed drinks, soft drinks,tea, coffee
Refer to menu when preparing a drink Use correct type of glass when serving each drink. For cold drinks, use coaster as underliner Use a tray to deliver a drink All glasses must be clean and free lint, chips and cracks Glasses with handles should have the handle to the right of the customer Glasses should not be held by the rim. Hold the stem, the base or the handle depending on the type of glass you are using.
Juices Natural Mineral Waters Aerated Water Squashes and Cordials Syrups Hot beverages
◦ Tea,Coffee, Milo etc
Juice dispenser
Hot /Cold Water dispenser
Coffee Maker
Coffee Machine
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