External And Internal Communication

PROJECT OF

BUSINESS COMUNICATION EXTERNAL AND INTERNAL COMUNICATION OF M.K SONS (pvt) LTD AND KLASH CLOTHING UK Presented by: (The Innovators) Mohammad ZeeShan Rasheed (086) Raheel Hanif (020) Bilal Arshad (066) Presented to: Mr. FAROOQ JAMAL THE UNIVERSITY OF FAISALABAD External Communication

External Way of communication: According to my research KLASH CLOTHING UK communicates with the external stake holders by the means of E-mails, Web sites, by meeting and by the help of letters at some extent.

Customer’s communication: All the customers communicate in the organization by the way of e-mails, telephone and fax. Either with in the country or out side.

Samples distribution: KLASH CLAOTHING UK sent all the samples of sales by way of courier services and a marketing and sampling department is there for the communication for that purpose.

Marketing: Marketing department attracts the customers by providing them various incentives and other offers by sending a mail in their reply or otherwise. Participation in various exhibitions is also a source of marketing and attracting the customers. Meeting with the buyers for different orders are also attract the customers.

Production: All the production of the orders is checked by the customers by sending them PPT samples (PRE-PRODUCTION TEST) for the satisfaction of them.PPt sample test are held once or twice.

Confirmations: All of the approvals are recognize from the customers by returning of those samples either with comments, or OK sign for start of production.

Visitors: No one can enter with in the premises of the factory with out of a visitor card, if the customer wants to visit the organization or the departments.

INTERNAL COMMUNICATION Departments: There are various departments in the organization. For examples Production planning Sampling Marketing Financing Fabrication Cutting Printing Embroidery Main Store Production Etc

Decentralization: All the departments are decentralized and specialized managers are appointed on the departments, for the best of their organization, and they are responsible for their departments.

Communication between departments: All the departments communicate with each other by the server designed only for the organization called MAIN SERVER and mail addresses are used for e-mailing them and all of the departments are interconnected with each other by the help of phone line systems or manually.

Director’s communication: All of the decisions of major nature are done by the director and he can noticify that to members of organization by notice on the Notice board.