Bcm-2020 Emergency Response

Crisis Management Course

BCM-2020: “ Emergency Response ”

1-day

BCM-2020 is a one day course to equip participants with effective responses during a crisis which will help the organisation to ensure life safety, and minimize the impact on information and infrastructure assets. It will ensure that the organisation has the resources to recover and resume critical business operations effectively. A good Business Continuity (BC)/Disaster Recovery (DR) plan can be undermined if the emergency and incident response is less than effective. Effective responses will help the organisation to ensure life safety, and minimise the impact and effect on information and infrastructure assets. This course will impart to the participants, the knowledge pertaining to incident and escalation management, emergency response, damage assessment and plan activation.

Participants will understand: • Review the disaster life cycle • Roles and responsibilities of designated team members • Importance of pro-active measures and activities suring pre-crisis • Escalation and incident management; notification • Damage assesment and plan activation • Transiting from emergency response to business recovery-resumption Participants will learn and appreciate the importance of ensuring effective incident response escalation management.

BC Managers and Coordinators; project team members; BC/DR Recovery Team Leaders will benefit from this course structure. BC Certified Specialist (BCCS) /DR Certified Specialist (DRCS) /BC Certified Expert (BCCE) /DR Certified Expert (DRCE)

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ANZ 5050.