MIHAELA
MIRELA
BACIU
Date of birth: 30. 06.1975 45 Strode Road Willesden Green Nw10 2nn Tel: 07704480494 Email:
[email protected] Summary : Profoundly knowledgeable, creative and resourceful Cleaning Manager with more than three years experience ensuring effective delivery of a very good service ,taking into account all significant developments; also ensuring that effective management and quality assurance skills within the department and that all resources are used efficiently. Professional Experience and skills Good communications skills ( good listener , feed –back) with the client and the staff. Very good management skills. Sense of prioritizing the job. A Good team builder. Able to identify and make efficiencies/ excellent costumer service Very good motivator . Work experience 2006-2009 , Housekeeping Area Manager,/ Consultant Administration , Canary Wharf, London. ISS Facilities Morgan Stanley, Duties: 1 . Providing support to the team 2 .Maintain the cleaning schedules Three .Monitored Morgan Stanley’s premises /customer liaison liaison Four .BICS trained the staff /assessing training requirements 5. Wages/ budget /stock control 6. Staff Appraisals 7. Staff Recruitment /Induction 8. Help desk, dealing with the client at all levels 9. Conference rooms booking, emailing, filing, and faxing, writing letters. 10. Uniform ordering 11 Assisting Monthly Accident reports 12. Experienced at taking minutes at the managers meeting 13 .Invoices 14. Monitoring the absenteeism /Rota 15. Implementing the Health &Safety and Risk Assessment rules in site 16. Monthly SLA. 2003-2004 Paddington, , Floor Supervisor, London Hilton Hotel . Duties; 1.Providing support to the team( 20 staff) 2.Maintain the cleaning standards 3.Monitored assigned floor, to maintain the standards of the Hotel
4.Trained the staff when need 5. Material orders 6. Health and Safety Training 2000-2002 -School no 6,Birlad Geography Teacher for 11-14 years old students –Romania Duties: • Prepare and deliver lectures to students. acording with the curriculum • Evaluate and grade students' class work, assignments, and papers. • Initiate, facilitate, and moderate classroom discussions. • Maintain student attendance records, grades, and other required records. • Talking with colleagues, and participating in professional conferences. 1998-2000 - Tut ova School , Geography Teacher for 11-14 years old students , Romania. Duties: • Providing a stimulating learning environment in which students can develop to their full potential. • Evaluating and communicating student progress and liaising with other .professionals to discuss individual student needs. • Prepare students for future workforce, by introducing new technology. and encouraging interactive group-work. • In-class support, scaffolding for Geography students. • Support other teachers with a summative and formative assessment Education 2008 -PhD student in Human Geography , Romania Training Courses: COSHH, IOSH, Risk Assestment ,Fire Marshall 2007- 2008 -Master Degree Diploma “Human Geography ,Romania 2007- 2008 -Training for Standard Teachers ,London /QTS 2004-2005 -Computer Course ,Edgware Academy London 2003-2004 -English Courses ,Radcliff College ,London 1994-1998 - Bachelor’s Degree of Geography ,Romania 1989-1993 - Baccalaureate Diploma , Romania Interests I like to travel , to read books ,socializing with friends and watch movies.