A Survey Eveready Industries

LIST OF TABLES TABLE NO.

PARTICULARS

PAGE NO.

4.1

Goal Of Organization

4.1

Relation With Co-Workers

4.2

Your Team’s Performance in the organization

4.3 4.4

How far are your satisfied with Work environment in organization Extent are you satisfied with your Job

4.5

Extent of getting support from the Organization

4.6

Superiors Appreciations For your Achievements

4.7

Extent of Personnel Department helpful

4.8

Suggestions taken into Consideration

4.9

Motivating factors for your existence in organization

4.10

Extent your are satisfied with the training

4.11

Extent of training Importance in your job

4.12

Extent of supervisor giving individual attention

4.13

Extent of satisfaction with the canteen facilities

4.14

Extent of satisfaction with the incentives given

4.15

Extent of Job Rotation necessary

4.16

Frequency of being late in a month

4.17

Frequency of being absent in a month

4.18

reason for your absence in organization

4.19

Extent of relationship between labors and Top management

4.20 Rate your organization for employee satisfaction

LIST OF FIGURES TABLE NO. 4.1

PARTICULARS Goal Of Organization

PAGE NO.

Department of Management Studies SRM University Ramapuram Campus

4.1

Relation With Co-Workers

4.2

Your Team’s Performance in the organization

4.3 4.4

How far are your satisfied with Work environment in organization Extent are you satisfied with your Job

4.5

Extent of getting support from the Organization

4.6

Superiors Appreciations For your Achievements

4.7

Extent of Personnel Department helpful

4.8

Suggestions taken into Consideration

4.9

Motivating factors for your existence in organization

4.10

Extent your are satisfied with the training

4.11

Extent of training Importance in your job

4.12

Extent of supervisor giving individual attention

4.13

Extent of satisfaction with the canteen facilities

4.14

Extent of satisfaction with the incentives given

4.15

Extent of Job Rotation necessary

4.16

Frequency of being late in a month

4.17

Frequency of being absent in a month

4.18

reason for your absence in organization

4.19

Extent of relationship between labors and Top management 4.20 Rate your organization for employee satisfaction

INTRODUCTION -2-

Department of Management Studies SRM University Ramapuram Campus

OVERVIEW:1.1 RESEARCH GOALS 1.2 OUTLINE METHODOLOGY OF THE RESEARCH 1.3 DISSERTATION CONTENTS

1.1Research Goals 1.1.1

Aim : The Research done in the topic Employee Satisfaction in Eveready Industries India Ltd., Chennai on the workmen -3-

Department of Management Studies SRM University Ramapuram Campus

The main aim of doing the research is to identify and analyze the level of satisfaction among the workmen towards the work and to recommend the corrective action. 1.1.2. Objectives: The objectives to be achieved are: 1. To know about the company and its various departments: This has helped me to know the insight of the company. The Eveready Company, Chennai is founded in the year 1952 due to the demands posted by the batteries. It is the second manufacturing unit after the establishment of the first plant in Kolkata. It is producing the batteries which are highest produced by the Eveready. The various sizes of the batteries being produced by the Eveready company are D and AA size. The company is manufacturing varieties of the batteries so as to meet the customer requirement from urban to rural and young generation to older generation. The Various departments in the company are: a. Personal Department b. Accounts Department c. Material Department d. Production Department e. Quality Department f. Engineering Department 2. To Have discussion with the workmen, their superiors and managers: Before framing the questionnaire, a brief discussion with the workmen, their superiors and managers were done. It has helped me to find their opinions which further have helped me to frame the questions accordingly 3. To find various factors responsible for the satisfaction of employees: According to the past survey done. It is found that the various factors responsible for the satisfaction of the employees are: a. Training, development, and career; b. Immediate management; c. Communication; d. Equal opportunities and fair treatment; -4-

Department of Management Studies SRM University Ramapuram Campus

e. Pay and benefits; f. Health and safety; g. Job engagement; h. Organization environment; i. Co-workers; and so on And based on the above factors, questions are framed. 4. To analyze the factors responsible for employee satisfaction: The above objective has helped me to find out to which level the employees are satisfied and based on that, the possible actions are taken. 5. To suggest the possible solution: This has helped both the management and employees to taken proper action by coordinating each other to meet the overall objectives of the firm. 1.1.2

Key questions to be examined:

The Key questions examined are: 1.

Whether the workmen know about the goals(Organization, team and own) –

It has helped me to know about the workmen that to which extent they are knowledgeable about it.

2.

What is the motivation level of the workmen? –

This question has helped to identify the factors responsible for their motivation, and to which extent they are in the form of recognition, individual attention by the superiors, pay and benefits, etc,.

3. What is the satisfaction level of the workers? - The above question helped to identify the factors responsible for the satisfaction of the employees. The questions framed in the questionnaire are in the form of getting support and resources, discussion with the supervisors to achieve the production target, suggestion taken into consideration. -5-

Department of Management Studies SRM University Ramapuram Campus

1.2 OUTLINE METHODOLOGY OF THE RESEARCH: 1.2.1

Type of research design:

Here, descriptive research design is used. This is don for the following purpose: 1. To describe the characteristics of the relevant group. 2. To estimate the percentage of the units in a specified population exhibiting a certain behavior. 3. To determine the perception of the employee’s characteristics. 4. To make specific predictions. 1.2.2

Data collection: a)It is used among the workmen to get the result for the research to be done. It

is done because it takes less time and can be distributed to

many and get the responses quickly. b)Interviewing method: It is used among the workmen, superiors and mangers to know about the details before the framing of the questionnaire. 1.2.3

Scaling procedure: Scales from the level 2 to 7 are taken based on the various questions that are framed. Measurement scales are nominal, ordinal and interval. Likert scale is used here.

1.2.4

Sampling Technique: Here, out of 350 of the population size of the workmen,50 respondents are chosen. Hence, the percentage of the respondents is about 14%.this is more than required size to have a fair generalization of the target population. Based on the time constraints and safety issue, it is advised to get the responses in the HR department. The sampling type is convenience -6-

Department of Management Studies SRM University Ramapuram Campus

sampling but snowball sampling is also used so that employees can come forward to give responses. 1.2.5

Data Analysis Technique: Here, the analysis of the results is done in the form of tables, bar charts and pie chart so that it will be helpful for the reader to go through it easily.

1.3 DISSERTATION CONTENTS: The dissertation contents are: 1) Introduction 2) Company profile 3) Literature 4) Research Design 5) Analysis of the results 6) Findings 7) Limitations 8) Conclusion 9) Recommendations

2. ABOUT THE COMPANY OVERVIEW:2.1

COMPANY PROFILE -7-

Department of Management Studies SRM University Ramapuram Campus

2.2

A BRIEF HISTORY

2.3

MILESTONES

2.4

VISION

2.5

KEY STRENGTHS OF EVEREADY

2.6

SPECIAL FEATURES PRESENT IN EVEREADY

2.7

PRODUTS OF EVERDAY

COMPANY PROFILE: Eveready Industries India Limited is one of the India’s most reputed FMCG companies. The company has a portfolio which comprises of dry cell batteries, packets tea, and poweron (mosquito repellent).

-8-

Department of Management Studies SRM University Ramapuram Campus

Eveready is the India’s largest selling brand of dry cell batteries and flashlights with market shares of about 46% and 85% respectively .It is the world’s third largest producer of carbon zinc batteries, selling more than a billion units a years. Its carbon zinc batteries dominate the Indian market with a complete range for all equipment types. The Eveready brand is synonymous with power, with a durable franchise that has spanned over a century. The new tagline “The Next Century of power “. Affirms Eveready’s commitment to being technology leaders well into the future, evolving with consumers to meet their changing needs. From small beginnings with an import consignment in 1905 of Rs 500, Eveready today dominates the Indian market and stands for the portable power and light to millions of consumers. As a brand, the war cry young consumer in urban India. The ionic symbol

promises empowerment to similarly stands for the

assurance of power to rural consumer. Eveready packet tea business is also a fast growing business and poised for greater gains in market share. It is growing even in mosquito industry.

2.2 ABRIEF HISTORY Eveready industries India ltd.(EIIL)(formerly known as Union Carbide India, Limited) is the flagship company of the B.M.Khitan Group.EIIL started its operation in India in the year 1905.the first dry cell batteries were imported from USA and sold in the major cities of the country. These batteries were primarily in imported torches.

-9-

Department of Management Studies SRM University Ramapuram Campus

In 1939, the country setup is first battery plant in Kolkata. This was followed by another battery manufacturing plant in Chennai in the year 1952.to boost up the market for batteries, it was logical for the company to setup a torch manufacturing plant. Due to this. torch manufacturing plant was set upped in Lucknow in the year 1958.today,it is one of the largest torch manufacturing plants in South East Asia. This plant manufacturing the full rang of brass, aluminum and plastic torches.

2.3 MILSTONES: •

1905: National Carbon starts its Indian operations with the sale of batteries imported from USA.

•

1926: Eveready Company India sets up the first carbon factory at canal road, Kolkata.

•

1934: Eveready Company incorporated as a private company on 12th November.

•

1939:Camperdown works-first modern battery plant established at Cossipore in Kolkata

•

1941: Union Batteries merges with Eveready Company and the name is changes to National Carbon Company.

•

1951: Renamed as union carbide India Ltd.,a subsidiary of the word wide multinational, union carbide corporation.

•

1958: Company set its torch manufacturing plant in Lucknow, one of the largest in south Asia.

•

1959: Name of the company changed to union carbide India Ltd., plant in Bhopal, India.

•

1995:sale of shares of union corporation in union carbide India Ltd., to Mc. Leod Russel(India)Ltd. Belonging to Williamson major group and new name-Eveready Industries India ltd.(EIIL)

•

1996:Mc.Leod Russel (India) Ltd. Merged with EIIL, bulk tea business brought into EIIL fold.

•

2000: Bishnauth Tea Company merged with Eveready Industries India ltd. - 10 -

Department of Management Studies SRM University Ramapuram Campus

•

2.2

2005: Brand EVEREADY is hundred years old.

VISION The vision of the industry into three categories which are: 2.4.1. Companionship: •

Our corporation is a high value companion ti consumer of all socio-economic levels, out trade, supplier and shareholders.

- 11 -

Department of Management Studies SRM University Ramapuram Campus

•

A brand means added value. It is the only steering mechanism available to build profitable growth.

•

We are concerned about environmental issues.

•

Our corporate identity is highly visible

•

We ensure widest availability

2.4.2. Tangible differentiation: •

In competitive markets, strategic profitable growth can only come from intrinsic differentiation, which is tangible.

•

R&D and marketing team have to innovate constantly to achive this differentiation to offer better value.

•

Real benefit, even it is small, must be measured, No attribute is small if communication properly. Eveready Industries India is endeavoring to become the second largest carbon zinc battery maker in the world. At present, the company produces 1.2 billion batteries and the vision was to take it to two billion batteries over the next few years. If the company manages to achieve a production capacity of two billion batteries, then it would pip Energizer and become the second largest carbon zinc battery maker in the world. The largest carbon zinc battery maker was Matsushita with 2.8 billion batteries. Deepak Khaitan, executive vice chairman and managing director Eveready Industries India said, the company was currently the third largest carbon zinc manufacturer with a capacity of 1.2 billion batteries, which included exports and original equipment manufacturers (OEMs). As part of its vision, Eveready was adding a new line in Kolkata and a Greenfield facility in Uttaranchal with a capital expenditure of Rs 40 core. The project would be financed through internal accruals. The Uttaranchal facility would start off with production of brass flashlights and then start producing batteries. Further, the company was also eyeing the Chinese market and was - 12 -

Department of Management Studies SRM University Ramapuram Campus

in discussions with three companies for a joint venture, where Eveready would have 25-45 per cent stake. Khaitan said, the decision on the specific company would be reached by the end of the financial year. Meanwhile, Calcutta High Court has approved the demerger of bulk tea business of Eveready. Khaitan said. McLeod Russel will be reborn in the next 4-6 weeks. He added that the demerger would enhance shareholder value. 2.5 KEY STRENGTHS OF EVEREADY: The key strength of Eveready lie in its 4 core assets, which are: •

Brand ‘EVEREADY’. it is the result of a continuous and well

orchestrated brand development strategy that maximizes te vale from each consumer touch-point. •

A distribution system that is deeply entrenched. today it is having

4000 distributors. •

Its skills of efficient mass-manufacture. Hence, it reduces the cost.

•

Its human capital comprise of highly efficient employees.

2.6 SPECIAL FEATURES PRESENT IN EVEREADY: The special features present in Eveready: a) Eveready has a totally computerized battery testing facility - the only battery testing laboratory accredited by National Accreditation Board for Testing & Calibration Laboratories (NABL) - where batteries can be tested as per BIS, IEC and JEC standards

- 13 -

Department of Management Studies SRM University Ramapuram Campus

b) .Eveready’s research team constitutes highly qualified Scientists, Engineers, Chemists and Technicians dedicated to maintaining technology leadership in Zinc-Carbon batteries, Flashlights and related components. c) The Research Centre has Pilot Plant facilities, Analytical testing facilities such as Atomic Absorption Spectrophotometer (AAS), Polarograph, XRay Diffractometer (XRD) and a Chemical Laboratory. The Eveready Research Centre is capable of providing world-class testing and research support to meet stringent customer requirements from across the world. d) Eveready has always pursued and advocated the best prevailing management practices. The team is alert to changes in the domestic and international markets resulting in higher standards of excellence. When the TQM wave from Japan hit India in the mid 80’s, the organization planned the realignment of its management system with focus towards customer satisfaction. The organization was restructured and a Basic Training Program (BTP) launched for deployment & implementation of TQM practices

2.7 PRODUCTS OF EVEREADY 1. EVEREADY ULTIMA (Alkaline Batteries) 2. EVEREADY RECHARGE (Rechargeable Batteries) 3. EVEREADY JEEVAN-SATHI (Brass Torches), 4. EVEREADY DigiLED (LED Flash Lights), 5. EVEREADY HOMELITE (Alternate Lighting Solutions) 6. EVEREADY CFL (Compact fluorescent lamps), 7. EVEREADY POWERON (Homecare products) and - 14 -

Department of Management Studies SRM University Ramapuram Campus

8. EVEREADY PREMIUM GOLD / JAAGO / TEZ (Packaged Tea) etc I. BATTERY DIVISION

II. FLASHLIGHTS

III.CFLs

III. HOMELITE - 15 -

Department of Management Studies SRM University Ramapuram Campus

IV. MOSQUITO COILs

V. PACKET TEA:

2.7 PRODUCTS OF EVEREADY 2.7.1

Domestic:

1. Carbon Zinc Eveready Industries India Limited. is the world’s third largest producer of Carbon Zinc batteries, selling over 1 billion batteries every year. Present in all segments of Dry cell batteries, Eveready holds the dominant market share in every segment. 2. Rechargeable: - 16 -

Department of Management Studies SRM University Ramapuram Campus

Eveready Industries India Limited is the first entrant and the leading brand in the organized Rechargeable battery category. ‘Eveready Recharge’ batteries can be recharged up to a thousand times. 3.

Packet Tea: After 100 years, has curved a niche in the packet tea industry . End of 2006 saw a change... the packet tea brands were upgraded to bring it in line with the changing market scenario. The association of Eveready with Tez, Premium Gold, Jaago and Classic will not only connote assurance, trust and quality, but help build in the consumer proximity. 4. Flashlights: Eveready Industries India Limited is the largest manufacturer of flashlights in South Asia. Since pioneering the portable lighting revolution in the country a century ago, Eveready has enjoyed an uninterrupted leadership position in this segment. An unparalleled distribution network ensures that Eveready torches are always available within easy reach, wherever you are. From remote villages to the city heights, Eveready flashlights light up lives across the length and breadth of the country. 5. Eveready digiLED Eveready has NOW launched an altogether new 'category' of torches the LED torches. The category is being called "Eveready digiLED"….and will have many models in its portfolio. This category will offer to the consumers a torch which has… 1. Low battery consumption 2.Focussed white light 3.Slide switch for easy operation 4.Strong durable body. 6. Poweron: In an Endeavour to satisfy ever-changing consumer needs, Eveready has developed Poweron, a mosquito coil which provides powerful - 17 -

Department of Management Studies SRM University Ramapuram Campus

protection against the all-pervasive mosquito menace. Eveready Poweron the new generation fast action mosquito coil comes in 3 variants Red 12 hours’ protection Red 10 hours’ protection Green 8 hours protection The coils come in a heat sealed pouch which protects the coil from moisture, fungus and dust. The pleasantly fragrant coils repel mosquitoes powerfully and effectively, providing Poweron protection from Malaria, Dengue and Filaria.

2.7.2 EXPORT: 1. The launch of LAVA marked the entry of Eveready Industries India Limited. Into the global market. Making its presence felt in 15 countries, Commencing its worldwide journey with its launch in Sri Lanka, Bangladesh and Mauritius and then moving on to the more distant markets of Middle East, Africa, Latin America, USA and United Kingdom, LAVA is a recognized brand in the markets of Sudan, Ethiopia, Djibouti, Eritrea, Egypt and Sri Lanka.

- 18 -

Department of Management Studies SRM University Ramapuram Campus

3. FUNCTIONING OF VARIOUS DEPARTMENTS. DEPARTMENTS • FINANCE • HR

- 19 -

Department of Management Studies SRM University Ramapuram Campus

FINANCE The company performance is backed up by a strong accounts and finance team. The team consists of seasoned professionals who carry out the various functions effectively to enhance/improve the various business processes within the overall business strategies. The various key functions may be summarized as follow. ➢

Working capital management to reduce the interest burden on working

capital loans ➢

Alert management on inventory holding beyond norms as also negotiate competitive interest rates from Banks

➢

Treasury operations like commodity hedging (to migrate the effort of volatile metal prices),forex management(to mitigate the effort of volatility in the value of rupee)

➢

Profitability analysis and projections business wise to apprise management of the effective of business decisions and/or to facilitate new decision.

➢

Ensure accurate pricing updating in order to facilitate error free invoicing.

➢

Capital budgeting to analyze/justify new projects.

➢

Compliance of all statutory matter including taxation related issues.

➢

Monitor profitability of new projects to benchmark against the projected profitability.

➢

Timely analysis of major accounts Trade Debtors, Institutional Debtors, CSD, Claims, Banks, Payables-Appropriate action taken based on such analysis.

➢

Centrally coordinating payment through the RTGS/NEFT mode

➢

Ensure timely data to operating groups for review of their respective areas of performance

➢

Ensure timely preparation of the quarterly and annual results ahead of the Board Meeting.

➢

Custodial control over the assets of the company and review at least on an annualized basis ant possible impairment of such assets. - 20 -

Department of Management Studies SRM University Ramapuram Campus

➢

Liaison with various functional units related to accounts and commercial matters including timely closure of accounts.

➢

Coordination with system group to enhance existing report platform/introduce new report platform.

➢

Payroll preparation-Also facilitates tax planning.

➢

Monitoring the PF, Gratuity and other superannuation funds of the company. The company has an in-house taxation department which deals with all the direct and indirect tax cases covering all the manufacturing and commercial units. They are responsible for smooth and timely completion of assessments and are also responsible to ensure compliance of all fiscal laws by all the units. The department also supplements business decision making by suggesting ways and means for setting up new projects in taxfree zones and also to minimize the incidence of duties/taxes an existing product lines. The company also has an in-house internal audit department manned by trained professional. The pre-audit checks and reviews are carried out to ensure follow up on the observation made by the audit teams. The internal audit reports, the progress in implementation of recommendations contained in such reports and the adequacy of internal control system are reviewed by the audit committee of its periodical meeting.

FINANCIAL RESULTS FOR THE QUARTER ENDED JUNE 30, 2009 (Rs. Lakhs) - 21 -

Department of Management Studies SRM University Ramapuram Campus

Description

3 months ended (30/06/2009)

Corresponding 3 months ended in the previous year (30/06/2008)

Previous accounting year ended (31/03/2009)

Unaudited

Unaudited

Audited

Gross Sales/Income from operations

24,261.39

24,277.57

92,530.74

Less: Excise Duty

1,024.79

a) Net Sales/Income from operations

23,236.60

21,952.12

85,732.70

b) Other Operating Income

48.90

32.06

316.70

3

Total Income

23,285.50

21,984.18

86,049.40

4

Expenditure (a)Increase/ Decrease in Stock-in-Trade and Work-in-Progress

(414.46)

4,047.63

3,493.23

(b) Consumption of Raw Materials

10,625.54

7,336.39

37,173.06

(c) Purchase of Traded Goods

3,569.88

2,839.33

14,180.82

(d) Employees Cost

1,969.99

(e) Depreciation / Amortization

590.87

666.25

(f) Other Expenditure

4,500.47

3,806.14

15,124.88

(g)Total

20,842.29

20,621.81

80,376.33

5

Profit from Operations before Other Income, Interest & Exceptional Items

2,443.21

1,362.38

5,673.07

6

Other Income - Profit on Sale of Real Estate

390.00

7

Provisions no longer required written back

8

Profit before Interest & Exceptional Items

1

2

2,325.45

1,926.07

6,798.04

7,910.70 2,493.64

194.66 2,833.21

1,362.38

- 22 -

5,867.73

Department of Management Studies SRM University Ramapuram Campus

9

interest and Exchange fluctuation (Net) a) Interest

875.61

1,095.70

4,061.83

b) Exchange Fluctuation

53.48

(11.84)

7.96

278.51

10

Profit after Interest but before Exceptional Items

1,904.12

11

Exceptional Item Workmen Separation Cost (Refer Note 7)

147.55

12

Profit from Ordinary Activities before Tax

1,756.57

278.51

1,797.94

13

Tax Expense 198.12

2.75

27.44

Current (including Wealth Tax) -Reversal of provision relating to earlier years

1,797.94

(325.34)

-Deferred Tax

(75.56)

(63.07)

-Fringe Benefit Tax

29.50

27.00

14

Net Profit from Ordinary Activities after Tax

1,604.51

311.83

15

Extraordinary items (net of tax expenses Rs.)

NIL

NIL

16

Net Profit for the period

1,604.51

311.83

17

Paid up Equity Share Capital Face Value : Rs.5/- per share.

3,634.36

3,634.36

18

Reserves and Surplus Excluding Revaluation Reserve as per Balance Sheet of Previous accounting year

19

Earnings Per Share (EPS) - Rupees Basic and Diluted EPS

(40.08) 195.70 1,940.22

NIL 1,940.22 3,634.36

44,687.41

- 23 -

Department of Management Studies SRM University Ramapuram Campus

for the period, for the year to date and for the previous year

20

21

Basic

2.21

0.43

2.67

Diluted

2.21

0.40

2.51

Number of Shares

43,489,556

43,489,556

43,489,556

Percentage of Share Holding

59.83

59.83

59.83

Public Shareholding

Promoters & Promoter Group Shareholding a)Pledged / Encumbered No of Shares

22,780,028

22,780,028

% of the total shareholding of Promoter & Promoter Group

78.02

78.02

% of the total share capital of the Company

31.34

31.34

No of Shares

6,417,676

6,417,676

% of the total shareholding of Promoter & Promoter Group

21.98

21.98

% of the total share capital of the Company

8.83

8.83

b) Non-Encumbered

HUMAN RESOURCE People Power is one of the pillars of the success at EIIL. The company employs nearly 2500 individuals across its various plants and branch locations, who share - 24 -

Department of Management Studies SRM University Ramapuram Campus

a passion for excellence. The key attributes of human capital at EIIL are a rich knowledge base, expertise and experience. The department has IT enabled HR system, wherein Oracle ebusiness suite (11i.5.9) is being used. The various key functions of the departments are as follows: ✔ Talent acquisition management ✔ Performance management ✔ Career & succession planning ✔ Compensation and benefits management ✔ Training and development ✔ Rewards & Recognition management ✔ Formulation & implementation of HR policies & procedures ✔ Employee Engagement.

Introduction to Employee Satisfaction Employee satisfaction is the terminology used to describe whether employees are happy and contented and fulfilling their desires and needs at work. Employee satisfaction is often measured by anonymous surveys administered periodically that gauge employee satisfaction in areas such as management and teamwork.

How to measure employee satisfaction? To measure employee satisfaction, many companies will have mandatory surveys or face-to-face meetings with employees to gain information. Both of these tactics have pros and cons, and should be chosen carefully. Surveys are often anonymous, allowing workers more freedom to be honest without fear of repercussion. Interviews with company management can feel intimidating, but - 25 -

Department of Management Studies SRM University Ramapuram Campus

if done correctly can let the worker know that their voice has been heard and their concerns addressed by those in charge. Surveys and meetings can truly get to the center of the data surrounding employee satisfaction, and can be great tools to identify specific problems leading to lowered morale. Many experts believe that one of the best ways to maintain employee satisfaction is to make workers feel like part of a family or team. Holding office events, such as parties or group outings, can help build close bonds among workers. Many companies also participate in team-building retreats that are designed to strengthen the working relationship of the employees in a non-work related setting. Camping trips, paintball wars and guided backpacking trips are versions of this type of team-building strategy, with which many employers have found success.

4. DATA ANALYSIS AND INTERPETATION OVERVIEW 4.1

Goal Of Organization

4.1 4.2

Relation With Co-Workers Your Team’s Performance in the organization

4.3 4.4

How far are your satisfied with Work environment in organization Extent are you satisfied with your Job

4.5

Extent of getting support from the Organization

4.6

Superiors Appreciations For your Achievements

4.7

Extent of Personnel Department helpful

4.8

Suggestions taken into Consideration

4.9

Motivating factors for your existence in organization

4.10

Extent your are satisfied with the training - 26 -

Department of Management Studies SRM University Ramapuram Campus

4.11

Extent of training Importance in your job

4.12

Extent of supervisor giving individual attention

4.13

Extent of satisfaction with the canteen facilities

4.14

Extent of satisfaction with the incentives given

4.15

Extent of Job Rotation necessary

4.16

Frequency of being late in a month

4.17

Frequency of being absent in a month

4.18

reason for your absence in organization

4.19

Extent of relationship between labors and Top management

4.20 Rate your organization for employee satisfaction

4. DATA ANALYSIS AND INTERPETATION 4.1Are you satisfied with your co-workers? TABLE-3.1

Valid Yes

Frequency

Percent

Valid Percent

Cumulative Percent

30

100.0

100.0

100.0

0

0

0

0

30

100.0

100.0

100.0

No Total FIGURE-3.1

- 27 -

Department of Management Studies SRM University Ramapuram Campus

ANANLYSIS AND INTERPRETATION: From the above figure, I interpret that 100% of the respondents have responded that they have good relationship with their co-workmen.

4.2 Do you think your team performance will affect the growth of organization? TABLE-3.2

Valid Yes

Frequency

Percent

Valid Percent

Cumulative Percent

27

90.0

90.0

90.0

3

10.0

10.0

10.0

30

100.0

100.0

100.0

No Total

FIGURE-3.2

ANANLYSIS AND INTERPRETATION: From the above figure, I interpret that 90% of the respondents have responded that they know there team performance.

4.3 Are you satisfied with the working environment in the organization? Table-3.3 Frequency

Percent - 28 -

Valid

Cumulative

Department of Management Studies SRM University Ramapuram Campus

Valid Yes

Percent

Percent

21

70.0

70.0

70.0

09

30

30

30

30

100.0

100.0

100.0

No Total Figure-3.3

ANANLYSIS AND INTERPRETATION: From the above figure, I interpret that 70% of the respondents have responded that they are satisfied with the working environment in the organization. But it should me more than this to achieve profits

4.4 To what extent are you satisfied with your job? Table-4.4 Frequency

Percent

Valid Percent

Cumulative Percent

Very Satisfied

2

6.60

6.60

6.60

Satisfied

27

90

90

96.66

Not Satisfied

1

3.33

3.33

Total

30

100.0

100.0

Valid

Figure-4.4

- 29 -

100.0

Department of Management Studies SRM University Ramapuram Campus

ANANLYSIS AND INTERPRETATION: From the above figure, I interpret that 90% of the respondents have responded that they are satisfied with their job.

4.5 To what extent you are getting support from your organization? TABLE-3.5

Valid Very Good Support Good Support Satisfied No Support Total

Frequency

Percent

Valid Percent

Cumulative Percent

1

3.33

3.33

3.33

13

43.3

43.3

46.3

14

46.6

46.6

42.6

2 30

6.66 100

6.66 100

100

FIGURE-3.5

ANANLYSIS AND INTERPRETATION: From the above figure, I interpret that 43% of the respondents have responded that they are receiving good support and 47% are responded that they are satisfied.

4.6 Do your superiors achievements?

appreciate - 30 -

you

for your

Department of Management Studies SRM University Ramapuram Campus

TABLE-3.6

Valid Yes

Frequency

Percent

Valid Percent

Cumulative Percent

25

83.33

83.33

83.33

05

16.66

16.66

16.66

30

100.0

100.0

100.0

No Total

FIGURE-3.6

ANANLYSIS AND INTERPRETATION:

From the above figure, I interpret that 83% of the respondents have responded that they superiors appreciate for their achievements.

4.7 To what extent is personnel department helpful to you? TABLE-3.7

Very Helpful Helpful Satisfactory Poor Total

Frequency

Percent

Valid Percent

01 17 09 03 30

3.33 56.66 30 10 100.0

3.33 56.66 30 10 100.0

- 31 -

Cumulative Percent 3.33 59.66 89.66 100.0

Department of Management Studies SRM University Ramapuram Campus

FIGURE-3.7

ANANLYSIS AND INTERPRETATION:

From the above figure, I interpret that 57% of the respondents have responded that personal department in the organization is helpful and 30% responded that it is satisfactory. So personal department have to take some steps to reduce this.

4.8 Are your suggestions considered in organization? TABLE-3.8

Valid Yes

Frequency

Percent

Valid Percent

Cumulative Percent

25

83.33

83.33

83.33

05

16.66

16.66

16.66

30

100.0

100.0

100.0

No Total FIGURE 3.8

ANANLYSIS AND INTERPRETATION: From the above figure, I interpret that 83% of the respondents have responded that organization is considering their suggestions.

- 32 -

Department of Management Studies SRM University Ramapuram Campus

4.9 In your point of view which factor motivates you to work in organization? TABLE 3.9 Frequency

Percent

Valid Percent

Cumulative Percent

Valid Salary

25

83.33

83.33

83.33

Training

02

6.66

6.66

89.66

Work Culture

02

6.66

6.66

96.65

Others

01

3.33

3.33

Total

30

100.0

100.0

100.0

FIGURE-3.9

ANANLYSIS AND INTERPRETATION: From the above figure, I interpret that 83% of the respondents have responded that salary is the major motivating factor for them to work in organization. So organization have to concentrate n other activities to motivate the employees

4.10 Are you satisfied with the training provided to you by the organization? TABLE-3.10

Valid Yes

Frequency

Percent

Valid Percent

Cumulative Percent

27

90

90

90

03

10

10

10

- 33 -

Department of Management Studies SRM University Ramapuram Campus

No 30

100.0

100.0

100.0

Total

FIGURE-3.10

ANANLYSIS AND INTERPRETATION: From the above figure, I interpret that 90% of the respondents have responded that there are satisfied with the training provided by the organization

4.11 How important is training for your job? TABLE-3.11 Frequency

Percent

Valid Percent

Cumulative Percent

Valid Very Important Important Not Important

02 25 03

6.66 83.33 10

6.66 83.33 10

6.66 89.99 10

Total

30

100.0

100.0

100.0

FIGURE-3.11

- 34 -

Department of Management Studies SRM University Ramapuram Campus

ANANLYSIS AND INTERPRETATION: From the above figure, I interpret that 83% of the respondents have responded that the training provided by the organization is important.

4.12 Do your superiors pay individual attention towards you? TABLE-4.12

Valid Yes

Frequency

Percent

Valid Percent

Cumulative Percent

20

66.66

66.66

66.66

10

33.33

33.33

33.33

30

100.0

100.0

100.0

No Total

FIGURE-4.12

ANANLYSIS AND INTERPRETATION: From the above figure, I interpret that 67% of the respondents have responded that the superiors will show the individual attention towards the workmen. Organization has to take necessary steps to improve the individual attention on workmen.

4.13 Are you satisfied with the canteen facilities provided in the organization? - 35 -

Department of Management Studies SRM University Ramapuram Campus

TABLE-4.13

Valid Yes

Frequency

Percent

Valid Percent

Cumulative Percent

12

60

60

60

18

40

40

40

30

100.0

100.0

100.0

No Total

FIGURE-4.13

ANANLYSIS AND INTERPRETATION:

From the above figure, I interpret that 60% of the respondents have responded that the canteen facilities are satisfactory. This implies the organization has to take measures to improve the canteen facilities.

4.14 Are you satisfied with the incentives given to you by the organization? TABLE-3.14

Valid Yes

Frequency

Percent

Valid Percent

Cumulative Percent

20

66.66

66.66

66.66

10

33.33

33.33

33.33

30

100.0

100.0

100.0

No Total - 36 -

Department of Management Studies SRM University Ramapuram Campus

FIGURE-3.14

ANANLYSIS AND INTERPRETATION: From the above figure, I interpret that 67% of the respondents have responded that the incentives given are satisfactory.

4.15 Do you think Job Rotation is necessary for you? TABLE-3.15

Valid Yes

Frequency

Percent

Valid Percent

Cumulative Percent

06

25

25

25

24

75

75

75

30

100.0

100.0

100.0

No Total

FIGURE-3.15

ANANLYSIS AND INTERPRETATION: From the above figure, I interpret that 75% of the respondents have responded that job rotation is not done. - 37 -

Department of Management Studies SRM University Ramapuram Campus

4.16 How often you make yourself late in a month? TABLE-3.16 Frequency

Percent

Valid Percent

Cumulative Percent

20

66.66

66.66

66.66

1-5 Days

08

26.66

26.66

93.32

5-10 days

02

6.66

6.66

100

More than 10

0

0

0

0

Total

30

100.0

100.0

100.0

Valid

No

FIGURE-3.16

ANANLYSIS AND INTERPRETATION: From the above figure, I interpret that 67% of the respondents have responded that they will not be late for work.

4.17 How often your absent in a month? TABLE-3.17 Frequency

Percent

- 38 -

Valid Percent

Cumulative Percent

Department of Management Studies SRM University Ramapuram Campus

20

66.66

66.66

66.66

1-5 Days

08

26.66

26.66

93.32

5-10 days

02

6.66

6.66

100

More than 10

0

0

0

0

Total

30

100.0

100.0

100.0

Valid

No

FIGURE-3.17

ANANLYSIS AND INTERPRETATION:

From the above figure, I interpret that 67% of the respondents have responded that they will not be absent for work.

4.18 What is the reason for your absence? TABLE-3.18 Frequency

Percent

Valid Percent

Cumulative Percent

Valid Health Problems

05

50

66.66

66.66

Family Issues

04

40

26.66

93.32

Others

01

10

6.66

100

100.0

100.0

100.0

Total

30 - 39 -

Department of Management Studies SRM University Ramapuram Campus

FIGURE-3.18

ANANLYSIS AND INTERPRETATION: From the above figure, I interpret that 50% of the respondents have responded that they will be absent/late for work because of health problems. For this organization should take appropriate steps.

4.19 How is the relationship between employs/labors and Top management? TABLE-3.19

Valid Very Good Support Good Support Satisfied No Support Total

Frequency

Percent

Valid Percent

Cumulative Percent

1 13 14 2 30

3.33 43.3 46.6 6.66 100

3.33 43.3 46.6 6.66 100

3.33 46.3 93.6 6.66 100

FIGURE-3.19

ANANLYSIS AND INTERPRETATION: From the above figure, I interpret that 47% of the respondents have responded that there are having to link between top management - 40 -

Department of Management Studies SRM University Ramapuram Campus

4.20 Rate your organization for employee satisfaction? TABLE-3.20 Frequency

Percent

Valid Percent

Cumulativ e Percent

*****

1

3.33

3.33

3.33

****

1

3.33

3.33

6.66

***

24

80

80

86.66

**

03

10

10

96.66

* Total

1 30

3.33 100.0

3.33 100.0

100.0

Valid

FIGURE-3.20

ANANLYSIS AND INTERPRETATION: from the above figure, Iinterpret that 80% of the respondents have responded and ranked the organization as “Good”.

4. FINDINGS 1. Most of the employees know about the goals of the organization, team and theirs. 2. Majority of the respondents have told that they are having good relation among the workmen.

- 41 -

Department of Management Studies SRM University Ramapuram Campus

3. 80% of the respondents have responded that they get superior appreciation for thir good job. 4. Most of the workmen are satisfied with the organization support. 5. 90% of the respondents are satisfied with their job. 6. Most of the respondents are satisfied with the efforts of personal department. 7. 85% of the respondents have responded that the personal department in organization is helpful. 8. 85% of the respondents have responded that the salary is the motivating factor for their existence in the organization. 9. 90% of the respondents have satisfied with the training provided by the organization. 10. Majority of the respondents have told that superiors pay individual attention towards them. 11. 60% of the respondents have responded that there are satisfied with the canteen facilities in the organization. 12. 70% of the respondents have responded that there are satisfied with incentives given in the organization. 13. 75% of the respondents have responded that there is no job rotation in the organization. 14. 67% of the respondents have responded that there will not be late for work. 15. 67% of the respondents have responded that there will not be absent for work. 16. 50% of the respondents have responded that health problems are the reasons for their absent and late to work. 17. 50% of the respondents have responded that there are having good relationship with top management. 18. 80% of the respondents have responded and rated the organization as (***) good.

- 42 -

Department of Management Studies SRM University Ramapuram Campus

5. LINITATION 1. Due to time constraint, it is decided to distribute the questionnaire and get the response during the break time of the employees.

2. With the consideration to the safety issue inside the factory premise the questionnaire are distributions in the personal department. Hence, - 43 -

Department of Management Studies SRM University Ramapuram Campus

the questionnaire distribution is restricted to convenience and snowball. Sampling is used to make the workmen to come forward for giving response.

6. CONCLUSION •

The Company and various departments are known.

•

The discussion with the workmen, supervisors and managers has given insight before starting the main research.

- 44 -

Department of Management Studies SRM University Ramapuram Campus

•

The questions are framed based on the factors responsible for the employee satisfaction.

•

The result got from the respondents, has been analyzed to find out to which level, the employees are satisfied.

•

Training has to be provided on a continuous basis to make the workmen well skilled with the various jobs given to them.

7. RECOMMENDATIONS •

There is a need that the company corporate policies, sales, market, development, and profits should be shared to everyone. This will make the employees feel the organization is a family for them.

•

Though, most of the employees known about the goals of the organization, team and there, but there is a need that from time to time, - 45 -

Department of Management Studies SRM University Ramapuram Campus

this should be communicated to all, from the top level to bottom level in the organization. This can be possible by putting the boards and posters containing the vision of the company at the right places. •

There is a need of providing the training to required employees. The related to their work mostly need on the job training.

•

However, to save the cost, the management should allot senior employees to give training to their juniors employees.

•

There is a need that proper attention should be given to the suggestions provided by the employees. The benefits with this are as follow:

a) Employees will get motivated. b) Taking proper action can save time c) Cost will be reduced d) There will be increase in production. e) Hence, profits will increases.

8. APPENDIX Employee Satisfaction (Questionnaire)

in

Eveready

Name: Token No.:Designation:-

Industries Date:-

1) What is your contribution towards the goal of organization? Ans:-

- 46 -

Department of Management Studies SRM University Ramapuram Campus

2) Are you satisfied with your co-workers? (a)YES

(b) NO

3) Do you think your team performance will affect the growth of organization? (a) YES

(b)NO If

yes

how?...................................................................................... 4) Are you satisfied with the working environment in the organization? (a)YES

(b) NO

5) To what extent are you satisfied with your job? a) Very satisfied b) Satisfied c) Not satisfied 6) To what extent you are getting support from your organization? a) Very good support b) Good support c) Satisfactory d) No support.

7) Do your superiors appreciate you for your achievements? (a)YES

(b) NO

8) To what extent is personnel department helpful to you? a) Very helpful b) Helpful c) Satisfactory d) Not helpful.

- 47 -

Suggest

Department of Management Studies SRM University Ramapuram Campus

9) Are your suggestions considered in organization? (a)YES

(b) NO

10) In your point of view which factor motivates you to work in organization? a) Salary b) Training c) Work culture d) Other If other specify…………………………………………………… 11) Are you satisfied with the training provided to you by the organization? (a) YES

(b) NO If NO give reasons………………………………………………………..

12) How important is training for your job? a) Very Important b) Important c) Not important 13) Do your superiors pay individual attention towards you? (a)YES

(b) NO

If NO why…………………………………………… 14) Are you satisfied with the canteen facilities provided in the organization? (a)YES

(b) NO

If NO Suggest why………………………………………. 15) Are you satisfied with the incentives given to you by the organization? (a)YES

(b) NO

If NO Suggest why………………………………………. 16) Do you think Job Rotation is necessary for you? (a)YES

(b) NO - 48 -

Department of Management Studies SRM University Ramapuram Campus

If YES why……………………………… If NO Give reasons…………………………….. 17) How often you make yourself late in a month? a) 1-5 days b) 5-10 days c) More than 10 18) A) How often your absent in a month? a)1-5days b)5-10 days c)More than 10 days B) What is the reason for your absence? a) Health problems b) Family issues c) Others If other specify…………………………………………..

19) How is the relationship between employs/labors and Top management? a) Very good b) Good c) Satisfactory d) Poor 20) Rate your organization for employee satisfaction:-

a) ***** b) **** c) *** d) ** - 49 -

Department of Management Studies SRM University Ramapuram Campus

e) *

- 50 -