IT IN BANKING
PRESENTED BY –
Deepak Srivastav Anshuman Mishra Ravi Mahali Yadav Abhishek Kr .
Discussion What is a bank? Role of internet in banking. Benefits of internet to the banking industry.
Role of IT in banking.
Challenges facing banks on provision of internet
banking services.
A Bank….
A financial institution where you can deposit your money.
Provides a system for easily transferring money from one person to another.
Role of internet in Banking
Account opening- online account & registration for credit cards.
Wire based internet- personal computer based
Wireless based internet- mobile phone based
Paperless transaction- purchase over the internet
Customer satisfaction- feedback or information by mail or telephone
Benefits of Internet to the banking Improved services- customers become more
aware
Customers demand for sophisticated
services- force to become innovative. Ex.buying goods,bill pay via mobile Penetration of the services- provide
banking to remote area Time saving-
Role Of It In Banking Phone banking
Balance enquiry
Cheque-book request
Stop cheque payment
ATM
Cont.. Net banking
For account summary
Download/view account
statement
On line credit card
Bill payment
Free fund transfer
Challenges facing banks on provision of internet banking servicesSystem security- hackers Virus infection- receiving virus Building customer confidence-
not educated
person
Dispute handing- paperless transaction Rapid technology changes- costly affair to the banks
Lack of technical knowledge-
due to rapid changes in technology results to heavy training costs for technical staff.
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THANK