Tugas Mandiri Hotel Adania 1.docx

AT THE HOTEL A. READING CORNER 1. Single bed/twin bed (around 39 x 74 inches). A twin bed is the smallest type of bed, where one person can sleep. It’s also sometimes called a single bed.

2. Full-size bed (around 54 x 74 inches). Nowadays, a full-size bed is usually for one person, but two people could sleep in it (very close together). These are also called double beds.

3. Queen-size bed (around 60 x 80 inches). A queen-size bed is bigger than a full bed, and usually shared by two adults.

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4. King-size bed (around 76 x 80 inches). A king-size bed is the largest size of standard beds, and can comfortably sleep two people.

5. Single room. A single room is for one person, and usually has a full-size bed (double bed).

6. Double room. A double room usually has space for two guests, with a double bed (full-size) or queen-size bed.

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7. Twin room. A twin room usually has space for two guests, but in two separate beds (twin/single beds).

8. Triple room . A triple room can sleep three guests, either in one double bed and a single bed, or a different combination of three.

9. Suite . A suite is bigger than your normal hotel room. In fancy hotels, suites could even have multiple rooms. You might also see an executive suite or a family suite.

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10. Adjoining/connecting rooms . This means that two rooms are connected together by a door going from one room directly into the other. Large groups of people or families might ask to be put in adjoining room.

B. SPEAKING AT THE HOTEL 

Making Reservations Receptionist : Good morning. Welcome to The Grand Woodward Hotel. Client

: Hi, good morning. I'd like to make a reservation for the third weekend in September. Do you have any vacancies?

R

: Yes sir, we have several rooms available for that particular weekend. And what is the exact date of your arrival?

C

: The 24th.

R

: How long will you be staying?

C

: I'll be staying for two nights.

R

: How many people is the reservation for?

C

: There will be two of us.

R

: And would you like a room with twin beds or a double bed?

C

: A double bed, please.

R

: Great. And would you prefer to have a room with a view of the ocean?

C

: If that type of room is available, I would love to have an ocean view. What's the rate for the room?

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

R

: Your room is five hundred and ninety dollars per night. Now what name will the reservation be listed under?

C

: Ahmad Khoiruddin.

R

: Could you spell your last name for me, please?

C

: Sure. K-H-O-I-R-U-D-D-I-N

R

: And is there a phone number where you can be contacted?

C

: Yes, my cell phone number is 555-26386.

R

: Great. Now I'll need your credit card information to reserve the room for you. What type of card is it?

C

: Visa. The number is 987654321.

R

: And what is the name of the cardholder?

C

: Charles H. Hannighan.

R

: Alright, Mr. Hannighan, your reservation has been made for the twenty-fourth of September for a room with a double bed and view of the ocean. Check-in is at 2 o'clock. If you have any other questions, please do not hesitate to call us.

C

: Great, thank you so much.

R

: My pleasure. We'll see you in September, Mr. Khoiruddin. Have a nice day.

Arriving at the Hotel Conv. 1 Ali

: I'd like a room for two people, for three nights please.

Hotel Receptionist

: Ok, I just need you to fill in this form please.

Hotel Receptionist

: Do you want breakfast?

Ali

: Yes, please.

Hotel Receptionist

: Breakfast is from 7 to 10 each morning in the dining room. Here is your key. Your room number is 345, on the third floor. Enjoy your stay.

Ali

: Thank you.

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Conv. 2 Aisyah

: I'd like a room please.

Hotel Receptionist

: Do you have a reservation?

Aisyah

: No, I don't.

Hotel Receptionist

: How many nights?

Aisyah

: Two nights, please.

Hotel Receptionist

: For two people?

Aisyah

: Yes.

Hotel Receptionist

: Do you want breakfast?

Aisyah

: No, thank you.

Hotel Receptionist

: Ok, that will be $210. Do you want to pay now, or when you check out?

Aisyah

: I'll pay now.

Hotel Receptionist

: Can you fill this in, and sign here please.

Hotel Receptionist

: Thank you. Here is your receipt and your key. You are in room 231, on the second floor.



Leaving the Hotel Conv. 1 Umar

: I'd like to check out please.

Hotel Receptionist

: What room number?

Umar

: 231.

Hotel Receptionist

: That's $250 please.

Mike pays the hotel receptionist. Hotel Receptionist

: Thank you. Sign here please. Have a good journey.

Umar

: Thank you. 6

Conv. 2 Hotel: Did you enjoy your stay with us? Guest: Yes, very much so. However, I now need to get to the airport. I have a flight that leaves in about two hours, so what is the quickest way to get there? Hotel: We do have a free airport shuttle service. Guest: That sounds great, but will it get me to the airport on time? Hotel: Yes, it should. The next shuttle leaves in 15 minutes, and it takes approximately 25 minutes to get to the airport. Guest: Fantastic. I'll just wait in the lounge area. Will you please let me know when it will be leaving? Hotel: Of course, sir. Oh, before you go would you be able to settle the mini-bar bill? Guest: Oh yes certainly. How much will that be? Hotel: Let's see. The bill comes to $37.50. How would you like to pay for that? Guest: I'll pay with my Visa thanks, but I'll need a receipt so I can charge it to my company. Hotel: Absolutely. Here we are sir. If you like you can leave your bags with the porter and he can load them onto the shuttle for you when it arrives. Guest: That would be great thank you. Hotel: Would you like to sign the hotel guestbook too while you wait? Guest: Sure, I had a really good stay here and I'll tell other people to come here. Hotel: That's good to hear. Thank you again for staying at The Grand Woodward Hotel. Conv. 3 A: I am checking out. Here is the key to my room. B: Thank you. I'll just print out your receipt, and then you're free to go. Here you go! A: Thanks. B: If you don't mind me asking, how did you enjoy your stay at New York Hotel? A: This hotel could use some insecticide, but my time in New York was thoroughly delightful. B: That's very honest of you. Rest assured that this hotel will have no insects next time.

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Asking for a Wake-up Call. Khabib

: Hi, this is room number 365.

Ayub

: Yes, Sir. How can I help you?

Khabib : I have an important meeting scheduled for tomorrow morning. Could I have a wake-up call at 5:30? Ayub : Certainly. You’ll get your wake-up call at 5:30 in the morning. Anything else I can help you with? Khabib

: I’d like to get some coffee at a quarter to 6.

Ayub

: Alright. Is that all?

Khabib

: Yeah. That’ll be all for now.

Scheduling a Taxi. Rahmat

: Can you call a taxi for me tomorrow morning?

Azlan

: We surely can. Where do you want to go?

Rahmat

: I have a meeting at 7 at Boulevard Cafe. I hope it’s nearby.

Azlan

: Yes. It’s a 15-minute drive from the hotel.

Rahmat

: Then I guess 6:30 would be fine. Book the taxi for 6:30 in the morning, please.

Azlan

: Alright. The booking will be made then.

Rahmat

: Thank you. And please make sure the taxi arrives by 6:30, so there’s no delay.

Azlan

: Don’t worry, we’ll take care of that.

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Getting Your Laundry Done. Ahmad

: Hello. Could you please send someone to pick up my laundry?

Rizky

: Sure. Do you want me to send the laundry staff right now or later?

Ahmad

: Well, I’m leaving for sightseeing in half an hour. So, it would be better if you send someone before that.

Rizky

: Sure, Sir.

Amad

: Good. When can I expect to get these clothes back? We’re leaving the day after tomorrow.

Rizky

: It usually takes a day but you can ask the laundry staff for a better estimate.

Ahmad

: Alright. Thank you.

Asking for the Room to Be Cleaned. Daud : Front desk. How can I help you? Ridho : Hi, I’m in room 563. Would you mind sending someone to clean the room? Daud : Sure. Would you like to get it cleaned now or at a specific time? Ridho : Actually, we are leaving in 10 minutes. It’d be better to send someone after that. Daud : Alright. Is there anything else I may help you with? Ridho : No, that’ll be all. Thank you.

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C. VOCABULARY Vocabulary

Vocabulary

Meaning

Ac

Pendingi

Meaning Heating

Penghan gat

n ruangan

ruangan

Bathroom

Kamar

Internet access

mandi

Balcony

Balkon

Akses internet

Patio

Pekarang an

Shower

Pancuran

Towel

Handuk

mandi

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Hair dryer

Pengerin

Kitchenette

g rambut

Room service

Ruangan

Dapur kecil

Curtain

Tirai

makanan

Tv

Tv

Bar

Bar

Parking

Tempat

Buffet

Jenis-

parkir

jenis makanan

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Fitnes

Ruang

s room

fitnes

Spa

Spa

Swimming pool

Kolam renang

Laundry

Mesin cuci

Main entrance

Pintu

Receptionist

masuk

Lobby

Ruang

Resepsio nis

Elevator

Lift

tunggu

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Stairs

Tangga

Manager

Bellboy

Pelayan

House keeper

laki-laki

Tip

Uang

Uniform

Menejer

Orang yg membersi hkan hotel

Seragam

lebih

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Reservation

Pesanan

Vacancy

tempat

Credit card

Kartu

kosong

Key card

kredit

Room number

Nomor

Ruangan

Kartu sandi

Deposit

Deposito

Signature

Tanda

kamar

Tax

Pajak

tangan

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Baggage

Barang-

Check-in

Masuk

Guest

Tamu

barang

Check-out

Keluar

D. EVALUATION Text 1 From : Irene Sukandar [[email protected]] To : Kirtya Hotel [[email protected]] Subject : Room Reservation I need a single room with a queen-sized bed for four nights, from April 14 until April 17. Do you have a room available then? I will be attending a conference at the Convention Center and I understand that your hotel is just two blocks from there. Please confirm this for me as I don’t want to have to walk far or deal with cabs. Also, do you have a pool and a weight room? Is there a restaurant located in or near the hotel? Thank you for your help.

Text 2 From : Kirtya Hotel [ [email protected]] To : Irene Sukandar [[email protected]]

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Subject: Re: Reservation for a Bussines Trip We do have the type of room that you want. It costs Rp 1,100,000 per night. However, for the first night of your stay only, I will have to give you a king-sized bed as there are no queens available that night. It costs an extra Rp 250,000. I hope this will suit you. Starting on April 15, you can have the type you requested. I can confirm that we are located very close to the Convention Center, just one block further than you thought. It is a very pleasant walk through a park to the center, and I’m sure you will enjoy it. We do have a pool, but unfortunately it is currently closed for repairs. There is a full-service restaurant, poppies, located in the hotel. Hotel guests are entitled to a free breakfast there. Lunch and dinner are also served and can be charged to your room for your convenience. If you would like to go ahead with your reservation, please send me your credit card information as soon as possible.

1. When does Irene Sukandar want to begin her stay at Kitya Hotel? a. April 14 b. April 15 c. April 16 d. April 17 2. What kind of room does she request? a. A room for one person. b. A room with two queen-sized bed. c. A room near the pool. d. A room with a view of the park. 3. If Irene Sukandar makes the reservation suggested in the hotel e-mail, how much will she pay? a. Rp 1,100,000

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b. Rp 1,350,000 c. Rp 4,650,000 d. Rp 5,000,000 4. How far is the hotel from the Conversation Center? a. One block b. Two blocks c. Three blocks d. Four blocks

5. What is included in the price of the hotel room? a. Breakfast b. Room Service c. Use of the pool d. Use of the weight room

Match the vocabulary below 6. Bill

- A bed where one person can sleep

7. Buffet

- Presentation of food served in buffet form

8. Check-in

- Person who is in charge of welcoming guests

9. Single bed

- Amount of fees or bills that hotel guests must pay

10. Receptionist

- Confirm the arrival of hotel guests as well

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REFERENCES https://thumbs.dreamstime.com/z/muslim-asian-secretary-woman-working-as39829095.jpg http://twominenglish.com/video/343At_A_Hotel_Part_II_Basic_English_Conversatio n_Le.html http://www.pvf.org.ph/Galleries/Fuda%20Hospital/Full/main-entrance.jpg https://search.handy-tab.com/?type=web&q=conversation+at+hotel http://www.vocabulary.cl/Lists/Hotel-Dialogues.htm https://www.theenglishspace.com/useful-english/hotel/conversation.html https://www.hospitality-school.com/hotel-conversation-reservation/

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