Training Needs Analysis & Evaluation

Newly updated course content!

Identify the real training needs of your organisation and evaluate the effectiveness of training solutions Attend both courses and you will: • • • • • •

Training Needs Analysis And Evaluation 25 – 29 January 2009 Mina Salam Hotel, Madinat Jumeirah, Dubai, UAE

Course I: 25 – 27 January 2009

Understand the benefits of conducting Training Needs Analysis a Training Needs Analysis (TNA) for your organisation Course II: 28 – 29 January 2009 Learn how TNA principles can be applied for maximum benefit to suit your Evaluation Of Training And organisational requirements Development Initiatives Apply key tools, techniques and methodologies to facilitate an effective TNA Discover how TNA links to performance Who Should Attend These management, organisational strategy and Courses? overall effectiveness Use the most appropriate evaluation strategy to This course is a specialist programme demonstrate the value of training and appropriate for staff who are eager to learn the processes of Training Needs Analysis development initiatives (TNA) and training evaluation, including: Develop an action plan for implementing a training • HR Managers evaluation strategy for your organisation • Personnel and HR Officers/ Coordinators • Training Officers/Coordinators • Newly appointed Training Managers • Training Consultants and advisors Organised by:

Supported by: Official Regional Recruitment Partner

www.iirme.com/tna

Training Needs Analysis And Evaluation 25 – 29 January 2009 • Mina Salam Hotel, Madinat Jumeirah, Dubai, UAE Dear HR Professional, “An education isn’t how much you have committed to memory, or even how much you know. It’s being able to differentiate between what you do know and what you don’t.” - Anatole France For an organisation, one might go one step further and revise Anatole’s saying to end with,“…what you need to know and what you don’t.” If your organisation is going to be successful in reaching your goals, your staff must be trained in what they must know to reach those goals. The responsibility of deciding which staff go to which training programme is yours, as an HR professional. To help you achieve excellence in this arena, IIR is proud to announce the popular two-part Training Needs Analysis And Evaluation programme in January 2009. By attending the first of these two courses, Training Needs Analysis, HR professionals will be able to identify the gap between current and desired organisational and individual performance and ensuring that new challenges and opportunities are matched with the right training. The skills developed during the second course, Evaluation Of Training And Development Initiatives, will facilitate the evaluation of specific courses and trainings. You will be able to demonstrate the return on training investment or, alternatively, the cost of not investing in appropriate training! Your expert course leader, Ian Thomson, will provide you with vital, practical information and lead you through a series of interactive exercises that will enable you to use key TNA tools and develop an action plan for implementing and evaluating training in your own organisation. By attending Training Needs Analysis And Evaluation you will both save time and more effectively advance your organisation’s core objectives by understanding how to better identify problems and provide the right solutions. Ian and I look forward to meeting you in January. Kind regards,

P.S. Take advantage of Early Bird Discounts as well as Combination Discounts and attend both courses! Keith Parker Conference Manager

P.P.S. Ian Thomson incorporates brand new concepts into this course and follows a newly updated course agenda!

Meet Your Expert Course Leader Ian R Thomson, MA, CA, DipTM, FITOL, FCMI Ian is a business builder with more than 30 years of practical experience in international business. He is proactive in implementing leading edge techniques and technologies to regenerate business entities within the media, engineering, construction, oil, chemicals and financial services sectors. He is now an associate of The Learning Sanctuary having previously spent two years as an internal change consultant. He seeks to offer choices and opportunities to his clients through change consultancy, training and executive coaching. As a trainer, Ian has extensive experience creating and delivering leadership programmes in more than 30 countries. He is a certified master coach, recognised by the International Coaching Council, is certified to coach the Kahler Communications programme and is a master practitioner of Neuro-linguistics. He is currently studying for an MSc in Organisational Design with Neuro-linguistic technologies at the University of Portsmouth. Ian has extensive experience in HRD and coaches numerous programmes. He operates internationally and has applied his skills in the diverse Middle East market having worked in the UAE, Oman, Kuwait, Qatar and Saudi Arabia. Ian has an MA in Economics and Finance and a Diploma in Training Management. He is a Fellow of the Institute of Training, an Occupational Learning Member of the Institute of Chartered Accountants of Scotland and a Fellow of the Chartered Management Institute.

Tel: 971-4-3352437 Fax: 971-4-3352438 Email: [email protected] Web: www.iirme.com/tna

Course Timings: Registration for both the courses will be at 08:00 on Day One. All five days will commence at 08:30 and conclude at 14:30 with lunch. There will be two refreshment breaks at appropriate times.

Course I: Training Needs Analysis

25 – 27 January 2009

Course Objectives By the end of this programme you will: • Recognise the relationship between TNA, performance management and the links to strategy and organisation effectiveness • Understand the application of TNA principles within the context of your organisation • Be able to analyse with line management the issues they are facing and develop training interventions that bring solutions • Be able to apply a range of tools, techniques and methodologies facilitating effective TNA using corporate, group and individual inputs • Know how to apply appropriate evaluation strategies to demonstrate the value of training and development initiatives • Have developed an action plan for implementing an evaluation strategy for your organisation

Analysis of current training needs in your organisation

Methodology

Creating the team at the core of performance

• • • •

Trainer-led input Group discussion Group exercises Shared experiences of delegates

Course Outline

Day One – Sunday, 25 January 2009 Training Needs Analysis And Organisational Learning • Welcome and introductions • Learning vs. training – the debate • The basic building blocks of change • Conventional aims of training needs analysis • Costs of poor identification of training needs • Linking learning to corporate effectiveness • Linking learning to strategy, planning and organisational development

Day Two – Monday, 26 January 2009 The Planning Process • Defining the way forward • The TNA calendar • The planning board TNA At Team Level • Team maturity and development • Analysing team needs • Management and leadership development needs • Contextualising learning and defining needs using SWOT, PESTLE, Ishikawa and Critical Incident analysis

Day Three – Tuesday, 27 January 2009 TNA At Individual Level • Performance management – the over-arching solution to analysing individual needs and identifying learning gaps • The role of competency models in formalising performance and defining learning needs • Learning interventions – what are the choices? • Job specifications, appraisals and training needs • Personal development plans • Applying training options • Problem areas in the TNA process Ensuring personal excellence

Course II: Evaluation Of Training And Development Initiatives Day One – Wednesday, 28 January 2009 Introduction • Setting the scene for effective evaluation of training interventions • 5 responsibilities, 6 steps and 7 purposes • Limitations and failures of evaluation methodologies • Evaluation strategy – the integrated model • The big debate – does ROI really matter? Evaluation Of Training And Development Initiatives • Kirkpatrick ‘Four Stage Model’ • Tools to measure Reaction and Learning • Case Studies – defining measurement criteria Examining use and limitations of evaluation methodologies currently in use

28 – 29 January 2009

Day Two – Thursday, 29 January 2009 Evaluation Of Training And Development Initiatives • Learning objectives and setting your measurement criteria • Transfer of learning into the business – who is responsible? • Tools to measure transfer into the business • Case studies – defining criteria for success • ROI case studies Take a critical view of your current evaluation strategies and design an alternative strategy Final Q & A Session

Tel: 971-4-3352437 Fax: 971-4-3352438 Email: [email protected] Web: www.iirme.com/tna

Training Needs Analysis And Evaluation

IIR Middle East certified by

25 – 29 January 2009 Mina Salam Hotel, Madinat Jumeirah, Dubai, UAE

ISO 9001:2000

FIVE EASY WAYS TO REGISTER 971-4-3352437

971-4-3352438

[email protected]

IIR Holdings Ltd.

GCS/IIR Holdings Ltd.

PO Box 21743, Dubai, UAE

P O Box 13977, Muharraq, Kingdom of Bahrain

www.iirme.com/tna For further information and Group Discounts contact 971-4-3352483 or email: [email protected] If you have eight or more delegates who need this training, contact IIR In-House on 971-4-3352439 or [email protected]

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Yes, I want to register for: Event Dates

Price before 2 November 2008

Price between 2 and 23 November 2008

Price after 23 November 2008

Training Needs Analysis (3 days) 25 – 27 January 2009

US$ 2,895 (Save US$ 300)

US$ 3,095 (Save US$ 100)

US$ 3,195

Evaluation Of Training And (2 days) 28 – 29 January 2009

US$ 2,495 (Save US$ 200)

US$ 2,595 (Save US$ 100)

US$ 2,695

US$ 3,790 (Save US$ 2,140)

US$ 4,050 (Save US$ 1,840)

US$ 4,250 (Save US$ 1,640)

Development Initiatives



Register for both courses (5 days) 25 – 29 January 2009

Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions will receive a Certificate of Attendance.

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Mina Salam Hotel, Madinat Jumeirah Dubai, UAE Tel: 971-4-3668888

Accommodation Details We highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the IIR Hospitality Desk for assistance on: Tel: 971-4-4072693 Fax: 971-4-4072517 Email: [email protected] © Copyright I.I.R. HOLDINGS B.V.