Responsibility Matrix

Position

Volunteer(s) / Staff Shift Time(s) Instructions

WINTERFEST COORDINATION

LORI TWISS All Day

Setups, Porterage Communications & Kitchen Ambassador, Registration, Pavilion Host, Handicapped Access & Gof Cart Reliever

COACHES

KATHY VAN LAAR, SHERI LANGFORD AND MARGE KLETZEL

KATHY & SHERI ARE COACHES FOR SALES PAVILION, REGISTRATION AND MODEL VOLUNTEERS

MARGE KLETZEL

MARGE KLETZEL IS THE COACH FOR THE GOLF CART DRIVERS AND THE HANDICAPPED ACCESS GATE.

FRANK TEDESCHI

FRANK TEDESCHI IS THE COACH FOR SECURITY AND PARKING HELPERS

Items to Bring with You

Notes

Lori-770-789-3342

Kathy - 770-605-3931, Sheri @ 678-481-2557 and Marge @ 858-442-2265

Frank - 770-853-4168

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MARGE KLETZEL IS THE COACH FOR THE TOUR GUIDES AND CLUB HOSTS/HOSTESSES

MARGE KLETZEL

Main Gate (Thompson Mill Road ReAlignment) Parking Attendant

Ryan Carroll & Frank Tedeschi 8:00-9:00 Lori Twiss

Lori Twiss Lori Twiss

Medical Plaza Parking Area Attendant

7am

8:30 a.m. 9:00 a.m.

Assist as needed with tents / chairs. Greet shuttles and show them where to Please pick up your safety park at 8:30 a.m. in order for Lori to take Important to bring Cell Phone vest and orange directional them on the 'routing tour' and watch flags from Lori in advance. Assist James with Setups and place signage

Greet shuttles and give them instructions Coach Barton Staff

Ryan & Frank 9a-1p

Direct traffic.

Bob Dienell

1p-3p

Direct traffic.

Keith Jones

3p-5p

Direct traffic.

Curtis Finney 9:30 a.-noon Jim Davidson noon-3p

Bus drivers need to be briefed on location of parking, assisting all persons, handicapped individuals and how to handle if they land at the Plaza, only one bus should be gone at one time

Important to bring Cell Phone and watch Important to bring Cell Phone and watch

Important to bring Cell Phone and watch Important to bring Cell Phone and watch Important to bring Cell Phone and watch

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Barton Security 1 (Regular staff)

I will be briefing everyone at 9 a.m -Your main responsibilities are to greet guests, communicate names that are added to the guest list to the other Barton staff working the resident side gate arm. A walkee talkee system willl be provided for you all. If guests have questions explain that you don't have the information, but assure them that there will be plenty of folks to answer their questions at the sales pavilion. Keep the traffic moving along. Please switch up with those that are taking tag information outside. It will be cold and they will need a break!!

Resident Gate Host-Barton Security 1

I will be briefing everyone at 9 a.m -Your main responsibilities are to greet guests, make sure that the other guard is communicating names that are added to the guest list in case they land on your side. A walkee talkee system willl be provided for you all. If guests have questions explain that you don't have the information, but assure them that there will be plenty of folks to answer their questions at the sales pavilion. Keep the traffic moving along. Please switch up with those that are taking tag information outside. It will be cold and they will need a break!!

Barton 3

9a-5p

Need chair at resident security pavilion

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Take last name and tag information as cars queue at the gates. Once they are past you, they can go through the gate. The persons in the pavilions (Barton regular staff & Lori Twiss are back ups in case there are any questions or challenges)

Barton Added Staff 2 & 3

Black Gate at the Sales Center Pavilion Kathy by Models Tedeschi Jim McElroy Nancy Davidson

10a-noon noon-3 pm

This position is changing slightly because I don't want our ladies to have to be outside if we're having inclement weather, but the goal will be to watch from the pavilion for handicapped persons in wheelchairs or scooters to assist them through the gate vs coming through the pavilion if the traffic in the sales pavilion isn't conducive to a wheelchair moving around. Also, keep an eye on the sales pavilion parking lot as best as possible. I am slightly worried that some people who are in a big hurry that pull into the sales paviion parking lot only to find that it is full MAY have the urge to back up too quickly and we want all pedestrians SAFE!!! We are playing this position by ear on Saturday!

3-5 pm

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Cart 1 - Continuing golf cart transportation service between the sales pavilion and the Clubhouse

You will be driving our sales golf carts and acting as a shuttle between the sales pavilion and the Clubhouse. Just chat with folks and make them feel welcome. Please pick up your reindeer ears or Santa hats at the Homeowner Registration table. GOLF CART DRIVERS AND HANDICAPPED GATE VOLUNTEERS, PLEASE SWITCH OFF WITH EACH OTHER HERE AND Richard Byrd 9:30 a-11:30a. THERE. THANK YOU! Dick Haglund 11:30a.-2p George Sarandos 2-5 p.m.

Cart 2 - Continuing golf cart transportation service between the sales pavilion and the Clubhouse. Cart 2 may be called upon to deviate their to and from locations if something comes Harold up. Friedlund Tim Kletzel

Santa Body Guard

Sue Rusk

9:30-11:30 11:30-5p

10:00 a.m. noon

You will be driving our sales golf carts and acting as a shuttle between the sales pavilion and the Clubhouse. Just chat with folks and make them feel welcome. Please pick up your reindeer ears or Santa hats at the Homeowner Registration table. GOLF CART DRIVERS AND HANDICAPPED GATE VOLUNTEERS, PLEASE SWITCH OFF WITH EACH OTHER HERE AND THERE. THANK YOU!

Keep the flow of people going. Allow 2 mins max per child with Santa. Family members can take pictures while the child is on Santa's lap if they choose, but Rodney Hamilton will be taking phtos as well and putting those on a secure website.

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Sandra Ferguson

noon-2 p.m.

Model Ambassadors in Kitchens

Pine Spring

Surrey Crest

Larry & Donna Fitz

10a-1p

Carolyyn Dangoor & Nancy Davidson

1p-3p

Dave & JoAnn Mathias

3p-5p

Cindy & Walter Scott Tony & Bert Rye

All kitchen hosts and hostesses will be responsible for meeting and greeting guests, keeping the house 'tidy' of trash or empty bottled water bottles and giving a small sample of holiday chex mix to our guests. All supplies will be out and available when you arrive. 1 dixie cup for guests who would like a snack. Remember, there's plenty of food and beverages for purchase over at the Clubhouse such as hot chocolate, cider, etc. For those that are on our 'first shift', PLEASE REMEMBER TO MAKE IT INTO YOUR ASSIGNED MODELS BY 9:45 A.M. THANK YOU!!!! and please remember to pick up your Santa hat or reindeer ears at the Homeowner registration desk before you head to the models.

10a.-1p 1p-3p

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Joe & JoAnne Leigner 3p-5p Bluffton Cottage

Morningside Lane

Homeowner Registration Table

Betty Geiger Barbara Wheeler Carol Finley Bob & Judy Campbell

Janet "Shali' & Fay Ray Judy Dienell Bob & Jean Scherer

Kathy VanLaar & Sheri Langford

10a-1p 11a-1p. 1p-3p 3p-5p

10a-1p 1p-3p

Janet, Fay will have worked the morning shift as well over at the Clubhouse so she will need to take a lunch break around 11.

3p-5p

9a-5p.

You will be responsible for getting homeowner registration forms completed and put in alpha order by last name by the time we have a drawing at 4pm These are seated positions so please switch off with others on the floor that day. Some folks are doing really long shifts so will need to be given a break so we just need to shift around as needed

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Sales Pavilion Host

Richard Pinion Kathy Tedeschi

9:30 - 11:30

The host(s) will be responsible for keeping traffic going and not bottlenecking. Bottlenecking can be a fire hazard. Please direct people to the exhibits or just answer general questions, but the most important thing is to try to keep as many people moving along as possible in the sales center out to the artist exhibits. Again, please arrive at 9:30 as we expect some folks to arrive early.

noon-1p

Joan & Carroll Humphries 1-3p

Water Sales Pavilion

Brenda Austin 9:30 a-1p Al Austin 1p-3p Dieter Finke 3-5p

We will be selling water for $1.00 at the homeowner registration table as well as in some of our models and across the street at the Clubhouse where water, hot chocolate, cider and food items are also for purchase. We will provide change in a blue envelope for you. Water is $1.00 per bottle. A blue bag will be provided to you with change. You are responsible for keeping track of the envelope and handing it off to the next person. Ingrid, please give the blue envelopes to Diane Erdman at the end of the day. Please switch around with other pavilion volunteers positions.

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Registration Traffic Management

Karon Pinion Carolyn Dangoor Carol Friedlund Kathy Tedeschi

9:30a-11:30 a.m

It will be really busy that day. Our goal is to gain as many non-resident raffle registrations as possible so as we get 'backed up', you both will be responsible for getting folks registered for the raffle. One raffle registration per household. You can also help out on the homeowner side if the line builds up there as well.

10a-1p. 11:30-1:00 1p-3p

Donna Finney 1p-3p Ingrid Finke 3-5p Kitchen Ambassador, Registration, Pavilion Host, Handicapped Access & Gof Cart Reliever

Clubhouse Hostess

Joan Humprhies

Bobbie McElroy

1p-3p

Joan,please relieve anyone that needs a break and fill in where there is a shortage of hands

noon-3p

Back up our tour guides if they get busy. Just be available to answer general questions, direct individuals wanting to purchase food to the ballroom and keep an eye on the toys under the tree... We are going to do our best to escort folks vs. allowing them to just 'walk around' that day. Our tour guides will be in force that day at the Club. Thanks for offering to back them up! If it is slow, we will reposition you to a more critical position. Thanks!

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Ellen Stetler

3-5p

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