Responsibility

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izca/kdksa dh ftEesnkjh 1- DEiuh&izca/k ds ,d lnL; dks ,e vkj (management representative) ds :i esa euksuhr djuk] ftldh ftEesnkjh xq.koRrk izca/k i}fr (quality management systems) dh LFkkiuk ,oe mldk izHkko”kkyh dk;kZUo;u (effective implementation) gksxkA ,e vkj dks og lc vf/kdkj nsuk ftlls og deZpkfj;ksa vkSj foHkkxksa ds chp ,d mfpr ek/;e cu lds vkSj t:jr gksus ij dksbZ Hkh tkudkjh muls izkIr dj ldsA 2- ISO 9000 Ja[kyk ds pqus x, ekud ds vuqlkj xq.koRrk izca/k i}fr dh LFkkiuk ,oe mls fyfio} (documentation) djokukA 3- dEiuh dh xq.koRrk uhfr ,oe m}s”;ksa dh LFkkiuk djukA 4- deZpkfj;ksa dks xq.koRrk izca/k i}fr, xq.koRrk uhfr ds ckjs esa vPNh rjg le>kukA

(quality policy)

,oe m}s”;ksa

(objectives)

5- deZpkfj;ksa dks ;g Hkh le>kuk fd dEiuh dh xq.koRrk uhfr ,oe m}s”;ksa dks izkIr djus esa mudk O;fDrxr ,oe lfEefyr :i esa D;k ;kSsxnku gSsA 6- dEiuh esa izca/k ds gj Lrj ij dke dj jgs deZpkfj;ksa dks mudh ftEesnkjh ,oe vf/kdkj (responsibility & authority) ds ckjs esa vPNh rjg le>kukA 7- xq.koRrk izca/k i}fr ds izHkko”kkyh dk;kZUo;u ds fy, t:jh lktks&lkeku (resources) tSls fcfYMax&e”khusa&;a=&dPpk eky ,oe izf”kf{kr deZpkfj;ksa dk bartke djukA 8- le;≤ ij xq.koRrk izca/k i}fr ds dk;kZUo;u dh O;kid leh{kk djuk ,oe mls vkSj vf/kd izHkko”kkyh cukus ds fy, mfpr dk;Zokgh djukA 9- mijksDr le;c} O;kid leh{kk (regular management review) ds vfrfjDr yxkrkj rkSj ij xq.koRrk izca/k i}fr ds dk;kZUo;u ds ckjs esa foHkkx izeq[kksa ls tkudkjh ysrs jguk vkSj dksbZ deh ik;s tkus ij mls Bhd djokukA 10- xq.koRrk izca/k i}fr, xq.koRrk uhfr ,oe m}s”;ksa ds izfr viuh opuo}rk ,oe dfVo}rk (commitment) dk yxkrkj iznZ”ku djuk ftlls deZpkfj;ksa esa mRlkg cuk jgsA

foHkkx izeq[kksa dh ftEesnkjh 1- vius foHkkx esa dke dj jgs deZpkfj;ksa dks dEiuh dh xq.koRrk izca/k i}fr (quality management system), xq.koRrk uhfr ,oe m}s”;ksa (quality policy & objectives) ds ckjs esa le>kukA 2- deZpkfj;ksa dks ;g Hkh le>kuk fd dEiuh dh xq.koRrk uhfr ,oe m}s”;ksa dks izkIr djus esa mudk O;fDrxr ,oe lfEefyr :i esa D;k ;kssxnku gsA 3- foHkkx esa dke dj jgs deZpkfj;ksa dks mudh ftEesnkjh ,oe vf/kdkj ds ckjs esa le>kukA 4- xq.koRrk izca/k i}fr ds izHkko”kkyh dk;kZUo;u vkSj dkeksa dks lgh rjg ls djus ds fy, deZpkfj;ksa dks D;k&D;k izf”k{k.k fn;k tk; & bls r; djuk vkSj ,e vkj }kjk izf”k{k.k dk bUrtke djokukA 5- 2 eghus rd izf”kf{kr deZpkfj;ksa ds dke dh leh{kk djuk vkSj ,e- vkj- dks lwfpr djuk fd deZpkfj;ksa ds dke esa visf{kr lq/kkj gqvk gs ;k vkSj izf”k{k.k nsus dh t:jr gsA 6- dEiuh ds m}s”;ksa dks ?;ku esa j[krs gq, foHkkx ds m}s”; r; djukA 7- le;≤ ij foHkkx esa xq.koRrk izca/k i}fr ds dk;kZUo;u vkSj m}s”;ksa dh miyfC/k dh leh{kk djuk ,oe mUgsas vkSj vf/kd izHkko”kkyh cukus ds fy, leqfpr dk;Zokgh djukA 8- izca/kdksa }kjk le;c} O;kid leh{kk ds fy, vkadM+s ,df=r djukA 9- xq.koRrk izca/k i}fr, xq.koRrk uhfr ,oe m}s”;ksa ds izfr viuh opuo}rk ,oe dfVo}rk dk yxkrkj iznZ”ku djukA

lqijokbZtjksa dh ftEesnkjh 1- vius lqijohtu esa dke dj jgs deZpkfj;ksa dks xq.koRrk izca/k i}fr (quality management system) , xq.koRrk uhfr ,oe m}s”;ksa (quality policy & objectives) ds ckjs esa le>kukA 2- mUgsa ;g ckr Hkh le>kuk fd dEiuh dh xq.koRrk uhfr ,oe m}s”;ksa dks izkIr djus esa mudk O;fDrxr ,oe lfEefyr :i esa D;k ;kssxnku gs 3- vius dk;Z{ks= ls lacaf/kr dk;Z&fof/k, dk;Z&funsZ”k, psdfyLV vkfn ds ckjs esa deZpkfj;ksa dks le>kukA 4- vius lqijohtu esa dke dj jgs deZpkfj;ksa ds dke dh tkap djuk vkSj deh ik;s tkus ij mfpr dk;Zokgh djukA 5- vius dk;Z{ks= esa dke dks lgh rjg ls djus ds fy, deZpkfj;ksa dks D;k&D;k izf”k{k.k fn;k tk; blds ckjs esa foHkkx izeq[k dks lwfpr djukA 6- 2 eghus rd izf”kf{kr deZpkfj;ksa ds dke dh leh{kk djuk vkSj foHkkx izeq[k dks lwfpr djuk fd deZpkfj;ksa ds dke esa visf{kr lq/kkj gqvk gs ;k vkSj izf”k{k.k nsus dh t:jr gs 7- xq.koRrk izca/k i}fr, xq.koRrk uhfr ,oe m}s”;ksa ds izfr viuh opuo}rk ,oe dfVo}rk dk yxkrkj iznZ”ku djukA 8- ,d Vhe cukdj dke djuk vkSj lc deZpkfj;ksa ds lkFk iwjk lg;ksx djukA 9- vius dk;Z{ks= esa lQkbZ dk iwjk&iwjk ?;ku j[kukA

e”khu vkijsVjksa ,oe vU; deZpkfj;ksa dh ftEesnkjh 1- vius dke djus ds vklikl dh txg dh lQkbZ dk iwjk&iwjk ?;ku j[kukA 2- vius dke esa bLrseky gksus ckys e”khu vkSj ;a=ksa dh lQkbZ vkSj j[k&j[kkc dk iwjk&iwjk ?;ku j[kukA 3- dke “kq: djus ls igys e”khu ds dy&iqtksa dh vPNh rjg tkap djukA 4- fdlh dy&iqtsZ esa [kjkch gksus ij lqijokbZtj dks lwfpr djukA 5- dEiuh dh xq.koRrk uhfr ,oe m}s”;ksa dks vPNh rjg le> ysukA 6- ;g Hkh vPNh rjg le> ysuk fd dEiuh dh xq.koRrk uhfr ,oe m}s”;ksa dks izkIr djus esa mudk viuk O;fDrxr ,oe lfEefyr :i esa D;k ;kssxnku gs 7- vius dke ls lacaf/kr dk;Z&fof/k, dk;Z&funsZ”k, psdfyLV vkfn ds ckjs esa vPNh rjg le> ysuk vkSj mudk dM+kbZ ls ikyu djuk 8- xq.koRrk izca/k i}fr, xq.koRrk uhfr ,oe m}s”;ksa ds izfr viuh opuo}rk ,oe dfVo}rk dk yxkrkj iznZ”ku djukA 9- ,d Vhe cukdj dke djuk vkSj lc deZpkfj;ksa ds lkFk iwjk lg;ksx djukA

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