Re Sum Em Eh 1

-1Maureen Hemstreet 3339 E. Stanford Ave Gilbert, AZ 85234 (480) 272-7811 home (623) 332-3734 cell [email protected]

Objective To obtain a clerical office or assistant position

Highlights of Qualification Ÿ Ÿ Ÿ Ÿ Ÿ

One year of Office Assistant experience at Mesa Public Schools Over 10 years of clerical experience at State Farm Insurance Four years of volunteer work at elementary school - Homeroom Mom, Teacher’s Helper, PTSA events and school copy room Responsible, reliable and trustworthy Self-motivated, excellent work ethic

Relevant Experience Ÿ Ÿ Ÿ Ÿ Ÿ Ÿ

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Strong computer skills, including Microsoft Word, Print Shop, and Excel Extensive photocopy work, prepared binders and packets of information Reception duties, greeted and assisted visitors, prepared paperwork Responded to inquires via telephone, fax and email Mail and file - opened and distributed incoming mail, filing General Office tasks - updated directories, prepared and printed certificates, updated Excel sheets, compiled student numbers for reports, set up meetings, phone surveys of potential substitute teachers and private music instructors, created concert programs, maintained library, updated district calendar with concert dates, mailed out letters, used GeneSIS to verify student information Claim Service Assistant for State Farm - Switchboard, typed drafts and statements, set up new files, photocopy tasks, sent out letters, set up appointments, took reports over the phone from customers, ordered supplies Attended classes in Excel I, Excel II, and GeneSIS. I have attended many

customer service and secretarial seminars.

I have a very positive attitude and am always willing to learn new tasks.

Work History Office Assistant - Mesa Public Schools, Music Education Office, Mesa, AZ - August 2008 to June 2009 Claim Service Assistant - State Farm Insurance Company, Tempe, AZ - January 1987 to October 1998

References Available Upon Request