Product Manager Resume Sample

Allen Birch 5000 Meadow Lane | Norfolk, VA 40452 | (453) 877-0983 | [email protected]

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PROFESSIONAL SalesForce.com, Norfolk, VA EXPERIENCE Product Manager, 2005 – Present  Assumed P&L responsibility of the company’s e-commerce products, totaling $10.4 Million in annual revenue  Promoted to manage the company’s B2C product, with $2.4 Million in annual revenue, after 4 months of tenure  Created a efficient prototyping process utilizing MS Visio for rapid application prototyping, dramatically improving time to market  Created a proprietary Key Performance Indicator Report that for the first time, combined disparate data into one dashboard, providing access to customer acquisition, conversion, and retention data across e-commerce products

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Luxury Real Estate, New York, NY Operations Manager, 2003 – 2005  Managed all aspects of sales operations, including recruiting and training, incentive compensation design, quality assurance adherence and performance management – contributing to a 151% increase in overall revenue in 2003  Implemented and customized salesforce.com to work with the company’s unique business model – which streamlined lead intake processes, simplified customer data entry and helped to identify areas of synergy across business units  Developed the company’s first corporate apartment showcase unit, including negotiating favorable lease terms, strategic sourcing of furnishings, pre-booking vacancy dates, assembling marketing collateral and developing operational processes

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McKinsey & Co., New York, NY Management Consultant, 2000 – 2003  Devised operational, product, and supply chain strategy for Fortune 100 clients in the technology sector  Created a propriety cost/benefit analysis tool that for the very first time, associated monetary value to an In-Building wireless installation – which led to the creation of the In-Building Wireless Alliance, an industry trade association  Analyzed financial impact of strategic options available to a $25 Billion Telecommunications Provider regarding their network infrastructure – ultimately identifying $145 Million in potential cost savings  Recognized for my contribution in leading Analyst Program improvement efforts in 2001, where I received an award for my work

EDUCATION Harvard University, Boston, MA Bachelor of Science in Information Systems, 2000 ADDITIONAL SKILLS

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Conversational in Italian MS Visio and Project Professional

 

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