Performance Concept Note Clairvoyance

Performance Concept Note Clairvoyance’08 2008

Performance Concept Note Clairvoyance’08 School of Health Systems Studies Tata Institute of Social Sciences Mumbai 1

Performance Concept Note Clairvoyance’08

2008

Contents INTRODUCTION TO CLAIRVOYANCE ....................................................................................................... 3 12th DECEMBER 2008: DAY 1............................................................................................................... 4 13th DECEMBER 2008: DAY 2............................................................................................................... 6 Competitive Formats .......................................................................................................................... 9 ANTARPRERANA ............................................................................................................................ 10 THE POLEMIC (DEBATE ON HEALTH CARE) ................................................................................... 11 THE HEALTH QUIZZICAL ................................................................................................................ 11 VIVARTAN ...................................................................................................................................... 12 OUTCOME AS A WHOLE: ................................................................................................................... 12

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Performance Concept Note Clairvoyance’08

2008

In keeping with more than a decade old tradition, this year's event too kept its commitment

to

bring

together

the

brightest minds and best talent in the healthcare sector at one platform and showcase the success stories which have changed the face of health care in the country. The theme for this year’s event was ‘Empowering healthcare through solutions and applications’. The theme INAUGURATION OF CLAIRVOYANCE 2008: Lighting the lamp of knowledge L-R; Dr C.A.K Yesudian; Dean SHSS, Dr. Prakash Doke DHS Government of Maharashtra, Dr S Parsuraman; Director TISS; flanked by students of SHSS

for this year have been diverse in being inclusive and were presented in the form of modules which dealt separately the existing issues and concerns, challenges

INTRODUCTION TO CLAIRVOYANCE

and opportunities as well as innovations which have at least in part affected in part

C

the lives of the teeming millions.

event of the School of Health Systems

The event spanned over two consecutive

Studies, Tata Institute of Social Sciences, a

days of the 12th and 13th of December

premier Management and Social Science

2008 and was held at the convention

institution in South Asia. 'Clairvoyance’

centre of the Naoroji campus of the Tata

occupies a place of pride for our School

Institute of Social Sciences Mumbai.

‘ lairvoyance’ is organized as an annual

and also for the Health care sector per se.

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Performance Concept Note Clairvoyance’08

2008

veteran political economist addressed the 12th DECEMBER 2008: DAY 1

The “Day 1” of Clairvoyance 2008 began with the lighting of the lamp of knowledge by Dr. Doke, DGHS, Maharashtra.

Dr. Imrana Qadeer in the first session at Clairvoyance 2008 on PPP in health care: Contextualizing the Indian scenario (issues and concerns)

august gathering in breaking the neo liberal myth of the virtues of “Public The Key note address being delivered by Dr. Prakash Doke

The first session began with Dr. Imrana Qadeer from JNU, New Delhi and her

Private Partnership”. The session ended with an open round of questions and answers with the audience.

deliberations on Public Private Partnership in Health Care: Challenges and concerns in the Indian context. In this session the

This session was followed by Ms. Charu Sehgal’s session, a senior director with Deloitte

where

she

spoke

on

the

applicability of health sector PPP in the Indian setting drawing examples from

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Performance Concept Note Clairvoyance’08

2008

initiatives with which Deloitte has been

the increasing challenges of rising costs,

involved.

issues of quality and the like.

She

spoke

on

how

Public

Private

This session was followed by an innovative

Partnership might be applied even in low

deliberation by Dr. S. A. Kelkar Adjunct

income high disease burden situations as

professor IIT Bombay on Emotional

in India.

Intelligence in hospitals and how this power could be harnessed to gain maximum

outputs.

Mr. Vishal Bali; CEO Wockhardt Hospitals speaking on the future of the private health care space in India The next session deliberated by Mr. Vishal Bali, CEO Wockhardt Hospitals spoke on the future of the private sector led growth in the health care provider space and efficiency and effectiveness. He spoke of

Dr. S.A. Kelkar; Adjunct Professor IIT Bombay speaking on emotional intelligence in Hospitals This was followed by “Human Resource Development

in

Healthcare:

Current

Scenario, Opportunities and Challenges in the Indian setting” spoken on by Dr. T

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Performance Concept Note Clairvoyance’08

2008

Sundararaman, Executive Director NHSRC

on quality accreditation in hospitals and

with a special focus on capacity building.

drew heavily from his lectures on the subject at the pre conference workshop on quality held on the 11th of December 2008. He spoke extensively on the global developments on quality accreditation. 13th DECEMBER 2008: DAY 2

The “Day 2” of Clairvoyance 2008 began Dr. T Sundarraman; Executive Director NHSRC India speaking on issues and concerns in the Health Sector Manpower in India The concluding lecture session for the day was taken by Dr. Ravindra Karanjekar. He spoke

extensively

Dr. Ravindra Karanjekar VP, Wockhardt Hospitals speaking on quality management

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with

enlightening

session

by

Dr.

Murugesh Bhatia; faculty at London School of Economics on ‘Health Sector Reforms’ in the developing countries explaining the financial aspect of reforms.

Dr. M Bhatia Prof. London School of Economics speaking on Health sector Reforms in developing countries

Performance Concept Note Clairvoyance’08

2008

This session was followed by Dr. Sunil

bringing the intricacies of Revenue models

Jhangiani; Associate professor, New York

in Healthcare, with special focus on

College of Medicine, on ‘System based

Finance in Hospitals.

healthcare,

US

perspective

and

its

applicability in India’ highlighting the key learning that can be taken from systems based healthcare and what can be the key learning for India from the US healthcare. The next session was deliberated by Dr. Rupali Basu; CEO Apollo Gleneagles Hospitals Kolkata, on ‘Revenue Models in Private Healthcare’

This session was followed by a short address on capacity building in healthcare by Dr. Devi Shetty, Chairman, Narayana Hrudayalaya, explaining the challenges and innovative ways to overcome them. The next session was a special session on experience sharing by Health Worker Mr. Mane bringing to front the on field experiences and challenges along with the vision and commitment every healthcare worker has.

Dr. Rupali Basu; CEO Apollo Hospitals Kolkata speaking on revenue models in the private health care space in India Mr. Prahlad Mane; Health Worker with SATHI sharing a thirteen year rich experience

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Performance Concept Note Clairvoyance’08

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The following session was by Mr. Anil

on Business Process Reengineering in

Kamath; MD Wockhardt Hospitals on the

Healthcare, in which she shared her

financing of Hospitals, focusing on the

experience on recently implemented BPR

various aspects of financing a hospital to

in a hospital in Middle East, and

be looked for while venturing into and

emphasized on its importance as a tool

having a full operating Hospital.

towards adoption of new technology.

Mr. Anil Kamath; MD Wockhardt Hospitals speaking on financing hospitals

Dr. Rana Mehta, VP Technopak Consultancy; on Public Private Partnerships This was followed by the last session by

This session was followed by Dr. Rana Mr. Pankaj Gupta; Practice Lead, E-health Mehta, VP Technopak Consultancy; on Infosys Technologies Ltd. on ‘Closing the Public Private Partnerships in which he Loop’ focusing on the everyday operations deliberated

on

ways

public

private in healthcare in the form of transactions

partnerships can help the healthcare and how do we go about closing the open sector as a whole. ended loop in healthcare delivery. The next session that followed was by Ms. Jagruti Bhatia; COO Hosmac Consultancy,

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Performance Concept Note Clairvoyance’08

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open to one and all with panache for ‘progressive

“reforms”

albeit

under

slightly changed mandates’. Also in sync with our vision of creating a platform for sharing knowledge and in the process facilitating maximum learning and finally adding value and creating a consciousness that is so very essential for development Mr. Pankaj Gupta; INFOSYS speaking on information systems in closing the loop in health care

of

the

society

at

large

through

Clairvoyance; we at the School of Health

Competitive Formats Furthermore the event for this year

Systems Studies at the Tata Institute of

included several new novel competitive

Social Sciences have increasingly felt the

formats to bring out in its vision of

need to concentrate the distil the vast

leveraging the power of India’s youth in

repertoire of talent that our great nation

providing a controlled vent for creativity,

has to offer.

a

platform

for

expression

ideas In the above light we made a conscious

fundamentally potent in spirit at least to decision of creating competitive formats impact change. to attract the best planners, the best With this as a stand the students at the

speakers and the best quizzers that young

School of Health Systems Studies, Tata

India has to offer. To facilitate and nurture

Institute of Social Sciences came up with

a healthy and competitive scenario a

several operationally and functionally

strong emphasis is being put to recognize

discrete but ideologically linked events

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Performance Concept Note Clairvoyance’08

2008

and reward the best talents and their ideas. ANTARPRERANA

The event included business proposals and

plans;

more

precisely

techno

economic feasibility reports invited from This event as the name suggest was

business

schools

(IIMs,

primarily aimed at encouraging budding

Ahmadabad, Faculty of Management

entrepreneurs to come up with innovative

Studies Delhi, Management Development

business ideas in the health care domain

Institute Gurgaon, S.P. Jain Institute

which are not only innovative in the true

Management Education and Research

sense of the term but also to provide real

Mumbai, Narsee Monjee Institute of

life solutions to the pressing health needs

Management

of the society which should necessarily be

Jamnalal Bajaj Institute of Management

feasible, applicable, sustainable and have

Sciences

the potential to positively impact the lives

institutes (Institute of Social and Economic

of the teeming millions.

Change

and

IRMA,

Sciences

Mumbai),

Bangalore,

social

EDI

Mumbai,

science

Institute

of

Development Studies Kolkata, Centre for Development Studies Trivandrum, Centre for Policy Research Delhi) and from dedicated centres like CSSM, CESP, CSRD of central universities like Jawaharlal Nehru University Delhi. Such proposals ANTARPERANA Presentations in progress at the TISS board room

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were screened by an eminent panel of judges on several parameters like

Performance Concept Note Clairvoyance’08

2008

conscious this admixture of several forms of debating styles is envisioned to be the 

perfect cocktail to disintegrate a delicious

Originality

afternoon siesta at Clairvoyance 2008. 

The

Degree of innovativeness

event

ideally

was

a

subtle

combination of several debating formats 

but having borrowed heavily from the

Feasibility

classical, mace and policy debate forms. 

There were initial off stage rounds and

Applicability

final on stage rounds where the stipulated 

rules of debating were applied and the

Sustainability

broad 

theme

was

“Public

Private

Partnership in health service delivery in

Potential of changing lives

India: The final Solution”. The participants The best entries thus selected were be

were again from reputed Business schools

recognized

and social science institutes (mentioned

by

the

institution

and

adequately rewarded.

earlier) and research scholars were encouraged to participate. The final round

THE POLEMIC (DEBATE ON HEALTH CARE) The primary objective of this event is again to provide a proper platform for an

of debate resulted in one winner and two subsequent position holders.

open discussion on a socially relevant

THE HEALTH QUIZZICAL

topic from the health sector. In tune with

The primary objective of this quiz

concept of evolution of a singular

competition was to simply celebrate the

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Performance Concept Note Clairvoyance’08

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spirit of enquiry and the joy of sharing

of three different components viz. a

knowledge

the

poster competition, a jingle and a slogan

benchmark for awareness in health and

competition. To maximize participation

related issues and concerns to the next

the event participation was kept online

level.

with the participants having the options of

It had been designed to judge and

sending entries online. The entries thus

evaluate

overall

received online were suitably screened to

awareness and knowledge level in health

arrive at the best entries in all the

and related events, issues and concerns.

components of the event. The winners

Participants were invited from business

thus selected were suitably rewarded.

and

the

also

to

take

participants”

schools and social science institutes alike

OUTCOME AS A WHOLE

with both on stage and off stage rounds with a final on stage round of at least four

Clairvoyance was aimed to be a platform

sub rounds. Finally one winning team

for idea exchange and one dare says that

emerged along with two subsequent

this objective was fulfilled. Each session

position holders who were adequately

had a predetermined mandate based on

rewarded.

ideologies and functional imperatives

VIVARTAN

which either have been claimed to be progressive

The primary motive of this event was to provide a vent for creative expressions for inclined individuals in the domain of health care. The event was a combination

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or

borne

out

of

the

dimensions of bounded rationality. Nevertheless each session had been built on its own logic and equally convincing

Performance Concept Note Clairvoyance’08

2008

arguments and judgements spoiling the

economic, geographical and the elusive

audience with a repertoire of potential

ideological and prejudistic divides.

stands.

The

central

theme

though

manifested itself in the audience taking a body

of

knowledge

with

them,

a

knowledge base to reflect upon later as regards

their

respective

realms

of

We also understand that UNICEF as an organization with a focussed mandate envisions the development of the entire mankind by advocating and also providing for the basic human rights of every child.

interests and functionalities. In this regard a dedicated session was Furthermore the competitive component of Clairvoyance 2008 also found in new ideas being selected in terms originality and the probable impact assessment in changing lives.

designed to address this mandate where in a grass root level health worker from SATHI, Mr Prahlad Mane spoke at length on the reproductive and child health interventions carried out by the agency

It has been our constant endeavour to

and the impact it has produced on the

partner with organizations having strong

lives of people. In the session he

progressive fundamentals such as yours.

beautifully condensed a rich experience of

We have come to understand that UNICEF

thirteen years in to an hour long

has been working towards a much

deliberation

focussed mandate in ensuring the overall

audience to believe in power of

well being and hence development of children across the very crucial socio

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ultimately

leading

the

Performance Concept Note Clairvoyance’08

2008

Momentary yet absolute knowledge and a singular consciousness.

Team Clairvoyance 2008, L-R; Dr.Madhilika, Dr. Sanjiv, Dr. Amol, Dr. Mahesh, Dr. Tanupriya. commitment, of will and of conviction borne out of years and years of fruitless and thankless efforts followed by an even greater vigour to materialize the uphill task of developing a community ensuring the overall development of its children. Thus

to

conclude

one

feels

that

Clairvoyance 2008 has stuck to its principal mandate of being a platform of idea exchange for “ignited minds” but also has been a conscious effort to catalyse vision beyond the horizon, beyond the limits

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of

bounded

rationality

to

Performance Concept Note Clairvoyance’08 Team Clairvoyance 2008 Faculty Coordinator:

Prof. CAK Yesudian (Dean. SHSS)

Student Coordinator: Dr.Amol Gite Dr.Madhulika Singh Dr. Mahesh Vasave Dr. Sanjiv Doifode Dr. Tanupriya Pal

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Performance Concept Note Clairvoyance’08

School of Health Systems Studies TATA Institute of Social Sciences V.N.Purav Marg, Deonar Mumbai, PIN: 400 088 Ph. + 91-22-25525509/10 Fax. + 91-22-25525050

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2008