Pdf - Week 07 Managing Hrm And Labor Relationship

Universitas Multimedia Nusantara (UMN)

Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

Universitas Multimedia Nusantara (UMN)

Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

What is Human Resource Management ?

Week 7 Content :

Foundation Ethics in of the Workplace HRM

Social HRM process Responsibility

rce n Resou a m u H ng Managi & hip elations R r o b a L

Legal context of HRM

Set of organizational activities directed at attracting, developing and maintaining an effective workforce

Intelectual Capital Management (ICM)

Jakarta, Oktober 2007

Challanges of changing workplace

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi

Universitas Multimedia Nusantara (UMN)

e-mail: [email protected]

Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

Intelectual Capital Management

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi

Reputation

Relational

Universitas Multimedia Nusantara (UMN)

Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

The Strategic Importance of HRM

– Increased legal complexities – Recognition of human resources as a valuable means for improving productivity – Awareness of costs associated with poor human resource management

Customer Capital

Structure

Network

Financial Capital

Culture

Implicit knowledge

Attitude

Skills

Knowledge

Human

Intelectual Capital

Process

Asset

Universitas Multimedia Nusantara (UMN)

e-mail: [email protected]

The importance of HR stems from:

Company

Tangible

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi

e-mail: [email protected]

Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

Human Resource Planning

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi

Universitas Multimedia Nusantara (UMN)

e-mail: [email protected]

Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

The Human Resource Planning Process

Job analysis is a systematic analysis of jobs within an organization. The results: – Job description is an outline of the duties of a job, working conditions and the tools, materials, and equipment used to perform it

1. Job description • outline of the duties of a job • working conditions • tools, materials, & equipment 2. Job specification • Skills, abilities & other credentials required

– Job specification is a description of the skills, abilities and other credentials required by a job

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi

e-mail: [email protected]

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi

e-mail: [email protected]

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Universitas Multimedia Nusantara (UMN)

Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

Forecasting HR Demand and Supply

Universitas Multimedia Nusantara (UMN)

Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

Human Resource Management Process

Forecasting the supply of labor is two tasks:

– Forecasting internal supply—the number and type of employees who will be in the firm at some future date – Forecasting external supply—the number and type of people who will be available for hiring from the labor market at large

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi

Universitas Multimedia Nusantara (UMN)

e-mail: [email protected]

Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi

Universitas Multimedia Nusantara (UMN)

e-mail: [email protected]

Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

Staffing the Organization • Replacement chart is a list of each management position, who occupies it, how long that person will likely stay in the job and who is qualified as a replacement • Employee information system (or Skills inventory) is a computerized system containing information on each employee's education, skills, work experience and career aspirations

Recruiting is the process of attracting qualified persons to apply for the jobs that are open. Process of acquiring staff:

– Internal recruiting means considering present employees as candidates for openings

– External recruiting involves attracting people outside the organization to apply for jobs

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi

Universitas Multimedia Nusantara (UMN)

e-mail: [email protected]

Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

Selecting Human Resources

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi

Universitas Multimedia Nusantara (UMN)

e-mail: [email protected]

Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

Developing the Workforce

• Validation is the process of determining the predictive value of a selection technique. Techniques include: – Application Forms – Tests

• Training – On-the-job training occurs while the employee is at work – Off-the-job training takes place at locations away from the work site – Vestibule training is off-the-job training conducted in a simulated environment

– Interviews – Other Techniques

• Performance appraisals are designed to show how well workers are doing their jobs

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi

e-mail: [email protected]

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi

e-mail: [email protected]

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Universitas Multimedia Nusantara (UMN)

Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

Performance Rating Schedule

Universitas Multimedia Nusantara (UMN)

Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

What is a Compensation System ?

Set of rewards that organizations provide to individuals in return for their willingness to perform various jobs and tasks within the organization

• Wages are paid for time worked • Salary is paid for discharging the responsibilities of a job • Incentives, Benefit Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi

Universitas Multimedia Nusantara (UMN)

e-mail: [email protected]

Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

What Are Incentive Programs ?

Special pay programs designed to motivate high performance

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi

Universitas Multimedia Nusantara (UMN)

e-mail: [email protected]

Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

Individual Incentives • Bonuses are special payments above their salaries • Merit salary systems link raises to performance levels in non-sales jobs • Pay for performance (Variable pay) rewards a manager for especially productive output

Individual incentives Companywide incentives

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi

Universitas Multimedia Nusantara (UMN)

e-mail: [email protected]

Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

Companywide Incentives

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi

Universitas Multimedia Nusantara (UMN)

e-mail: [email protected]

Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

What Are Benefits ?

• Profit-sharing plans distribute bonuses to employees when company profits rise above a certain level • Gainsharing plans distribute bonuses to employees when a company’s costs are reduced through greater work efficiency

Compensation other than wages and salaries offered by a firm to its workers

• Pay-for-knowledge plans encourage workers to learn new skills or become proficient at different jobs

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi

e-mail: [email protected]

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi

e-mail: [email protected]

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Universitas Multimedia Nusantara (UMN)

Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

Benefits Programs

• Workers’ compensation insurance is

Universitas Multimedia Nusantara (UMN)

Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

What Is Equal Employment Opportunity ?

Legally mandated nondiscrimination in employment on the basis of race, creed, sex or national origin

legally required insurance for compensating workers injured on the job • Retirement plan is set up to pay

pensions to workers when they retire • Cafeteria benefits plan sets limits on

benefits per employee, each of whom may choose from a variety of alternative benefits

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi

Universitas Multimedia Nusantara (UMN)

e-mail: [email protected]

Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

What is a Protected Class ?

Set of individuals who by nature of one or more common characteristics are protected under the law from discrimination on the basis of that characteristic

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi

Universitas Multimedia Nusantara (UMN)

e-mail: [email protected]

Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

Enforcing Equal Employment Opportunity

• Equal Employment Opportunity Commission (or EEOC) is a federal agency enforcing several discriminationrelated laws • Affirmative action plan is a practice of recruiting qualified employees belonging to racial, gender or ethnic groups who are underrepresented in an organization

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi

Universitas Multimedia Nusantara (UMN)

e-mail: [email protected]

Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

Contemporary Legal Issues in HR Management • Employment Safety and Health

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi

Universitas Multimedia Nusantara (UMN)

e-mail: [email protected]

Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

Emerging Areas of Discrimination Law • AIDS in the Workplace

– Occupational Safety and Health Act of 1970 (or OSHA) sets and enforces guidelines for protecting workers from unsafe conditions and potential health hazards in the workplace

• Sexual harassment is the practice or instance of making unwelcome sexual advances in the workplace – quid pro quo harassment – hostile work environment • Employment-at-will is the principle that organizations should be able to retain or dismiss employees at their discretion

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi

e-mail: [email protected]

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi

e-mail: [email protected]

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Universitas Multimedia Nusantara (UMN)

Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

What is Workforce Diversity ?

Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

Universitas Multimedia Nusantara (UMN)

Changing Composition of the U.S. Workforce

Range of workers’ attitudes, values, beliefs and behaviors that differ by gender, race and ethnicity

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi

Universitas Multimedia Nusantara (UMN)

e-mail: [email protected]

Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

What is a Knowledge Worker ?

Employees who are of value because of the knowledge they possess

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi

Universitas Multimedia Nusantara (UMN)

e-mail: [email protected]

Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

Dealing With Organized Labor

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi

e-mail: [email protected]

Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

Universitas Multimedia Nusantara (UMN)

What is a Contingent Worker ?

Employee hired on something other than a full-time basis to supplement an organization’s permanent workforce

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi

e-mail: [email protected]

Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

Universitas Multimedia Nusantara (UMN)

Unionism Today

• Trends in Union Membership • Labor union is a group of individuals working together to achieve shared job-related goals

• Trends in Union-Management Relations • Trends in Bargaining Perspectives • The Future of Unions

• Labor relations is the process of dealing with employees who are represented by a union • Collective bargaining is the process by which labor and management negotiate conditions of employment for union-represented workers

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi

e-mail: [email protected]

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi

e-mail: [email protected]

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Universitas Multimedia Nusantara (UMN)

Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

Universitas Multimedia Nusantara (UMN)

The Bargaining Zone

Trends in Union Membership

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi

Universitas Multimedia Nusantara (UMN)

e-mail: [email protected]

Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

Contract Issues • Compensation

– Cost-of-Living Adjustment (COLA) – Wage Reopener Clauses • Benefits • Job Security

Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi

Universitas Multimedia Nusantara (UMN)

e-mail: [email protected]

Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

When Bargaining Fails: Union Tactics • Strike occurs when employees temporarily walk off the job and refuse to work – Economic Strikes – Sympathy Strikes (or Secondary Strikes) – Wildcat strikes • Other Labor Actions – Picketing – Boycott – Slowdown

• Other Union Issues • Management Rights

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi

Universitas Multimedia Nusantara (UMN)

e-mail: [email protected]

Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

When Bargaining Fails : Management Tactics • Lockouts occur when employers deny employees access to the workplace • Strikebreakers are workers hired as permanent or temporary replacements for striking employees

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi

Universitas Multimedia Nusantara (UMN)

e-mail: [email protected]

Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

When Bargaining Fails : Mediation and Arbitration

• Mediation is a method in which a third party (a mediator) suggests, but does not impose, a settlement • Voluntary arbitration is a method in which both parties agree to submit to the judgment of a neutral party (an arbitrator) • Compulsory arbitration is a method in which both parties are legally required to accept the judgment of a neutral party

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi

e-mail: [email protected]

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi

e-mail: [email protected]

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Universitas Multimedia Nusantara (UMN)

Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

thank you

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi

e-mail: [email protected]

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