Exclusively prepared & presented by: Anna Riana Putriya
Integrating the Company’s Offer and Access
Promoting Products
Place
ACC
OFFER
Product
Chapter 13
ESS
Promotion
Price
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What is Promotion ?
Information and Exchange Values Promotions seek to accomplish four goals:
Aspect of the marketing mix concerned with the most effective techniques for selling a product
Make potential customers aware of products Make them knowledgeable about products 3. Persuade them to like products 4. Persuade them to purchase products 1. 2.
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Promotional Objectives 1. 2.
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Promotional Strategies 1. Pull strategy appeals directly to consumers
Communicating Information Positioning Products
who will demand the product form retailers
Product
Positioning is the process of establishing an identifiable
product image in the minds of consumers 3. 4.
Adding Value Controlling Sales Volume 2. Push strategy encourages wholesalers or retailers to market products to consumers
Product
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The Promotional Mix
Consumer Buying Process & Promotional Mix
Four types of promotional tools : 1. 2. 3. 4.
Advertising Personal Selling Sales Promotions Publicity and Public Relations
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What is Advertising ?
Advertising Strategies
Promotional tool consisting of paid, non-personal communication used by an identified sponsor to inform an audience about a product.
• Persuasive advertising seeks to influence consumers to buy a company’s products rather than its rivals’
• Comparative advertising directly compares two or more products
• Reminder advertising helps to keep the product name in the consumer’s mind
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Six Steps in Preparing the Advertising Campaign
What is Advertising Media ? Variety of communication devices for carrying a seller’s message to potential customers
Identify Target Set Budget
Television Newspapers Direct Mail Radio Magazines
Internet Advertising
Data Mining and Date Warehousing for Internet Advertising
Virtual Advertising Other Advertising Channels
Outdoor Advertising
Define Objectives Create Message ID Media
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Evaluate
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Quoted from: Mr. Attan (2005)
Quoted from: Mr. Attan (2005)
The Building Block in Ad
How to make a Headline
WHAT TO SAY + IDE = HOW TO SAY
Unique Selling Proposition (USP)
The Ads where there is something to say
Client
• • • •
Agency
Terus Terang Philips Terang Terus Kartunya Satu ATM nya Banyak Gantinya Ngopi / Kopi Banget Harga Wah Semurah Curah
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Showmanship
The Ads where there’s nothing to say • Bikin motor Kamu secepat
Beckham • Asyik Berat Beng Beng • Sekuat Macan • Nyikat Gigi Nggak Nyiksa Gusi
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Quoted from: Mr. Attan (2005)
Unique Selling Preposition (USP)
Quoted from: Mr. Attan (2005)
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Quoted from: Mr. Attan (2005)
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Showmanship
Quoted from: Mr. Attan (2005)
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Quoted from: Mr. Attan (2005)
Advertising Agency Menjawab creative brief dari client Membuat ide/konsep yang unik dan relevan • Menang pitching • Dapat award • Bonus lancar • •
Quoted from: Mr. Attan (2005) anna
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Quoted from: Mr. Attan (2005)
Quoted from: Mr. Attan (2005)
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What is Personal Selling ?
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Personal Selling Situations
Promotional tool in which a salesperson communicates one-on-one with potential customers
Retail selling
What is Telemarketing ? Use of telephone solicitations to conduct the personal selling process
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Industrial selling
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The Personal Selling Process 1.
Prospecting and Qualifying
2.
Approaching
3.
Presenting and Demonstrating
4.
Handling Objections
5.
Closing Following Up
6.
What is a Sales Promotion ? Short-term promotional activity designed to stimulate consumer buying or cooperation from distributors, sales agents or other members of the trade
Types of Sales Promotions
Coupons Point-of-Purchase (POP)
Premiums
Trade shows
Contests
Personal Selling Tasks Order processing
Creative selling Missionary selling
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COUPON
$
1
00 OFF
Any Brewed Coffee
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What is Publicity ?
International Promotional Strategies
Promotional tool in which information about a company or product that is transmitted by general mass media
Emergence of the Global Perspective •
Global perspective is a philosophy that directs marketing toward a worldwide rather than local or regional markets
The Movement toward Global Advertising Four factors to consider: Product Variations Language Differences
What is Public Relations ?
•
Company-influenced publicity directed at building goodwill with the public or dealing with unfavorable events
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•
Cultural receptiveness, image differences
Universal Messages and Regional Advertising Skills
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