Odip Final.docx

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BIOGRAPHICAL DATA

Mary Ann Jose, was born on December 07, 1986 in Cavite City. She is the eldest daughter of Teresita G. Jose and Renato N. Jose. She is currently residing at 187 C. Dones St. San Antonio, Cavite City. She took her primary education at Manuel Rojas Elementary School located at San Roque, Cavite City. After her primary education, she took her secondary at Cavite National High School. She is a graduate of Associate in Computer Technology at Cavite State University in 2006 – 2008. Currently, she is a third-year student taking up Bachelor of Science in Business Management Major in Marketing Management.

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BIOGRAPHICAL DATA

Anne Joy G. Tengtio was born on July 23, 1995 in Dasmariñas, Cavite. She is the youngest child of Mr. Romeo Y. Tengtio and Mrs. Aileen G. Tengtio. She have two brothers namely, Anthony Jerome G. Tengtio and Arni Jasper G. Tengtio. They are currently residing at 311 Balagtas St. San Antonio, Cavite City. She finished her primary education in Julian R. Felipe Elementary School in 2007. And studied high school in Cavite National High School from 2007 to 2011. She was always on the highest section from the 2nd grade until 4th year high school. But she stopped studying for 2 years right after she graduated high school. She enrolled for college last 2013 on Philippine Women’s University, took up Bachelor of Science in Business Administration, Major in Entrepreneurial Management. She was elected as the Class. She transferred to Cavite State University- Cavite City Campus on August of 2016, urrently taking-up Bachelor of Science in Business Management, Major in Marketing. She promised herself that she would not waste her second chance of studying. And she is now on the part of fulfilling all her goals and dreams.

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BIOGRAPHICAL DATA

Danica R. Medina was born on September 03, 1998 in Wakas Kawit Cavite. She is the only daughter of Danilo G. Medina and Maribeth R. Medina and currently residing at 420 Tanggulan St. Wakas Kawit Cavite. She has two siblings named Danmar Medina who is 26 years old and Danilo Medina Jr who is 23 years old. She graduated at Wakas Elementary School in Wakas Kawit Cavite on year 2011 after that she enrolled at Emilliano Tria Tirona Memorial National High School on 2015 and she also enrolled at Cavite State University – Rosario Campus taking Bachelor of Science in Information Technology for one year and transferred in Cavite State University – Cavite City Campus taking Bachelor of Science in Businness Management. Other than that she is varsity player of Basketball Girls in her school,

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INTRODUCTION

Rice is one of the major necessities of a human being, and its production is probably stated as the most important economic activity. Rice belongs to the family Poaceae and has two major types which are called Japonica and Indica. Japonica is a sticky, short grained type of rice, usually cultivated in dry fields. It is extensively cultivated and consumed in Asian countries such as China, Japan, Korea, and Taiwan. Indica is a non-sticky and long-grained type of rice and is mostly grown in submerged fields and can be found in tropical countries like the Philippines, India, Pakistan, Java, Sri Lanka, Indonesia, central and southern China, and African countries.. Both types have many different varieties. Rice goes through a series of process before being sold to the market and is usually grown from seeds. In the Philippines, it usually takes 4-5 months to grow rice, from planting to harvest. Various products can be made from rice such as rice flour, rice syrup, rice bran oil and rice milk. Rice is usually white in color, but brown type of rice comes in different shades; brown, reddish, purplish and black. The student-entrepreneurs of “M.A.E Bigasan Dito” thought of having a 3-month long Enterprise Development Project that could help in retailing affordable yet high quality rice products to the market. They started the business from December 22, 2018 until March 24 2019 and is located in Alapan II-A, Imus, Cavite. They are open every day, Monday to Sunday from 7:00 am to 7:00 pm. They aim to be the leading retailer of quality rice to offer and sell affordable rice products in the market of Alapan II-A.

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As part of the requirements in the BMGT26: Total Quality Management, the third-year Business Management students conducted an “Organization Development Intervention Plan” for the Enterprise Development Project “M.A.E Bigasan Dito”. It aims to make the business to have total quality management and to apply the six-sigma that can help the entrepreneurs to have a better business by removing all the ‘wastes’ in their business. Rationale on the Conduct ODIP Organization Development Intervention Plan aims to make the business to have total quality management and to apply the six-sigma that can help the entrepreneurs to have a better business by removing all the ‘wastes’ in their business. It can be used in finding the changes on a business firm before, during, and after their operation. ODIP provides a solution to develop and improve a business process and operation. Objectives of ODIP The main purpose of this Organization Development Intervention Plan was to improve and develop the Enterprise Development Project. Specifically, the ODIP determines: 

the changes in the operation;



the wastes on the management;

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the channel for intervention;



the market, technical and production, organization and management, and financial aspect of the business;

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the potential problem of the business; and



the appropriate solution to the problems of the business

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Time and Place of the Study The Enterprise Development Project named “M.A.E Bigasan Dito” was located in Alapan II-A Bliss, Imus, Cavite from December 22, 2018 to March 24, 2019. Scope and Limitations of the Study The Enterprise Development Project named “M.A.E Bigasan Dito” focused on their objectives to sell high quality rice products at affordable prices, to recover the invested capital, and to maintain a positive cash flow. The “M.A.E Bigasan Dito” was limited to three months of operation.

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METHODOLOGY

Collection of Data Name of the Business M.A.E Bigasan Dito is a general partnership type of business registered by Angelou N. Canoneo, May Ann M. Delos Reyes and Estefanie Anne W. Miranda. The three of them agreed to conduct a business that could help in retailing a high quality rice products at an affordable price. They are offering different rice products such as Hannah Pink, Water Lily, Golden Dragon, Meshi, Panda and Sarap rice. They also offer Cooking Oil and Eggs at affordable prices. The business started with a starting capital of ₱30,000, with ₱10,000 from each of them. The business ran from December 22, 2018 to March 24, 2019. Vision M.A.E Bigasan Dito to be recognized as a leading retailer of quality rice and to capture the market in the City of Cavite. Mission M.A.E Partnership shall sell and offer affordable and high quality rice in low and middle class people at City of Cavite. Objectives of the Project M.A.E Bigasa Dito aims to achieve the following objectives:

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

To develop managerial skill of the student - researcher through performance appraisal form in 1st month of operation.

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To determine operational skill through the skill assessment form in the 1st month of business operation.

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Identify the problems during the business operation; document the action undertaken to resolve the issue by preparing a solution to each problem that may encounter in 90 days of operation.

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To determine the demand and customer’s satisfaction through an evaluation form every month by the Marketing Manager.

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To gain 30% of sales every month.

Timetable of Activities

2018

ACTIVITIES

Canvass of the supplier of rice, eggs and cooking oil. Pick the best supplier that will satisfy the needs of business. Get the permit and licenses to operate the business.

Mar ch

Apri l

Ma y

Jun e

Jul y

Aug ust

Septem ber

Octo ber

Nove mber

Dece mber

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Construct the place. Buy the needed equipment and supplies for the business. Hire staffs.

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Operation of the business will start.

Figure 1. M.A.E Bigasan Dito Timetable of Activities Finance Name

Initial Capital Investment

Angelou Canoneo

Php 10,000

May-Ann Delos Reyes

Php 10,000

Estefanie Anne Miranda

Php 10,000

Total

Php 30,000

Table 1. M.A.E BigasanDito Capital contribution

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The initial capital investment would sum up to thirty thousand pesos (P 30,000), each partner has a fair contribution of ten thousand pesos (P10,000) each. The total of the shared capital helped the three aspiring entrepreneurs to establish their enterprise. Channel for Intervention Process Mapping

Figure 2. Mae Bigasan Proposal Process Flow

Paper Trailing

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ACTIVITY

DESCRIPTION

Start

Beginning of the process

1. Survey

Researcher did survey and interview for what is the needs and wants of a consumer

2. Proposed Rice

which is the most needed of consumer

3. Product Proposal

submitted to their adviser,

4. Approval Sheet

The product proposal should approve by the professor

5. Gather Information for location

Gather information regarding to the location of the business

6. Inspection

Visit the different possible location for the business.

7. Negotiation

After choosing best location, then negotiation between the lessor and the lessee

8. Financial Decision

Check financial capacity of the business

9. Contract Proposal

Should have a contract proposal

10. Agreement

It is the document that should have a business

11. Permit Application

To ensure that the business is legal

12. License

It is also a requirement of the business to operate

13. Canvass

Do the canvass for better supplier that’s suits for the needs of the business

14. Inspection

Visit the actual location of supplier

15. Negotiate

Negotiation between the supplier, if they are qualified according to the criteria that

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Mae Bigasan set. 16. Finance

Check the financial capability of the business

17. Contract Proposal

Proposal coming from the supplier

18. Agreement

After choosing best supplier, then the business should have an agreement between the supplier

19. Canvass Materials and Equipment

Canvass for materials and equipment needed

20. Negotiate

Negotiation between the supplier of equipment and materials

21. Finance

Check the financial capability of the business

22. Procurement

Purchase materials and equipment that need to have.

23. Transaction

It is the actual purchasing of the material and equipment

24. Receipt

Documents transactions.

25. Marketing Strategy Plan

Planning for strategic marketing

26. 8 P’s

Application of 8P’s

27. Finance

Check if the the business is capable to implement marketing strategy.

28. Proposed Outline Document

Hard copy of the proposal

End

End of the process

Table 2. Description of Process Flow

that

produce

from

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ESTABLISHMENT OF POINTS OF INTERVIEW

Historical Background M.A.E Bigasan Dito is an EDP project that was conducted from December 22, 2018 until March 28, 2019, a 90 days business operation between 7 a.m. to 7 p.m. business hours. It was established at Alapan II-A, Imus, Cavite (Fig.1) nearby Elementary School. The project started with an initial capital of 30,000.00 The business offers premium quality products at reasonable price. The venture envisioned to be recognized as leading retailers of quality rice and other products in the market to achieve customer satisfaction. In this project involves, developing managerial skill of student-researcher, determining operational skill, identifying the problems encountered during the business operation and document the action undertaken to resolve the issue by preparing solution to each problem that may encounter in 90 days of operation and lastly, to determine the demand and customer’s satisfaction. Personalities involved in the establishment of the business Angelou N. Canoneo, was born on February 05, 1996 in Cavite City. She was the youngest among the children of Mrs. Angelin N. Canoneo and Mr. Eulogio A. Canoneo.

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She is recently residing 248 Alapan 2A Bliss Site Imus City Cavite.She finished her primary education at Alapan 2A Elementary School in 2008. Then she finished her secondary education at Cavite National High School in 2012. She is now taking up Bachelor of Science in Business Management Major in Marketing Management in Cavite State University- Cavite City Campus located at Pulo II, Dalahican, Cavite City. May-Ann M. Delos Reyes, was born on May 15, 1993 in Bansarvill II, Lanao del Norte. Her father is Julian R. Pascual a retired Philippine Army and her mother is Elizabeth M. Delos Reyes. She and her sister Ivy M. Delos Reyes are currently residing at 0810 Mascardo St. San Antonio, Cavite City. She took her primary education in Bansarvil II, Elementary School at Bansarvil II Lanao del Norte, and she graduated in 2006. Then she took her secondary education in Bansarvil I, National High School at Bansarvil I, Kapatagan Lanao del Norte and graduated in 2014. She studied at Cavite State University-Cavite City Campus located at Pulo II, Dalahican Cavite City and took up Bachelor of Science in Business Management major in Business Management. Estefanie Anne W. Miranda, was born on January 17, 1997 in Cavite City. She was the youngest among the children of Mr. Eduardo C. Miranda and Mrs. Estrella W. Miranda. She is currently residing at 789 Militar St., Dalahican, Cavite City. In 2009, she finished her primary education at Dalahican Elementary School. Then, she graduated secondary education at Cavite National High School Cavite City in 2013. She is currently studying Bachelor of Science in Business Management major in

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Marketing Management at Cavite State University–Cavite City Campus located at Pulo II Dalahican, Cavite City. Market Aspect Marketing is the business process of creating relationships with and satisfying customers. With its focus on the customer, marketing is one of the premier components of business management, while retail marketing is the planning and process of goods or services directly to the consumer. MAE Bigasan is one of the example of retail marketing. Product The business will offer different varieties of rice to the people of San Antonio, Cavite City. It will also offer other commodities products like eggs and cooking oil. The business aims to satisfy their customers by offering them premium quality products at reasonable price.

Figure 3. Egg and Oil Retail Product

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Figure 4. Variety of Rice Retail Product

Technical and Production Aspect The distribution channel of the firm is “Wholesaler – Retailer - Consumers” relationship, the product will come from the selected suppliers then the business itself will act as the retailer that offers the product to the consumers.

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Figure 5. Procedure in Retailing

Organization and Management Aspect Ms. Angelou N. Canoneo, Ms. May-Ann M. Delos Reyes and Ms. Estefanie Anne W. Miranda are the three partners who will be investing P10, 000.00 each for the capital. Ms. Angelou N. Canoneo will act as the general and marketing manager, Ms. May-Ann

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M. Delos Reyes will be the operational manager, and Ms. Estefanie Anne W. Miranda as financial manager.

Figure 6. Organizational Chart Financial Aspect Cost of Quality

Table 3. Costing

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M.A.E Bigasan Dito will be general partnership type of business registered by Angelou N. Canoneo, May Ann M. Delos Reyes and Estefanie Anne W. Miranda with a starting capital of 30,000. The business will ran for not less than 90 operating days.

Process Map and Paper Trailer Analysis Potential Problems Identification 7 WASTES

ACTUAL PROCESS FLOW PRODUCTION

MOTION

TRANSPORTATION

WAITING

Efforts on going to Cavite City public market from Alapan IIA, Imus. From supplier (Cavite City) to the business ( Imus). Storing the products.

MARKETING

FINANCE

Expenses Close Sale

Receipts

Documents

Documents

OVER PRODUCTION INVENTORY OVER PROCESSING REWORK

Documents

Table 4. 7 Waste of the Actual Process Flow of MAE Bigasan

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Figure 7. MAE Bigasan Actual Process Flow

ACTIVITY

DESCRIPTION

Start

Beginning of the process

1. Formulation of Partnership

The researcher started to to form a partnership. Each of them agreed to invest 10,000.00 each to have 30,000.00 as their capital.

2. Articles of Co-Partnership

They wrote the Articles of Co-Partnership to make their partnership agreement official.

3. Canvass

After that, they started to canvass for their business.

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4. Look for Possible Suppliers

They looked for possible suppliers of their chosen products

5. Decision

Decision: If the decision is No, then they will look for another possible supplier. If Yes, they will proceed to the next which is to look for a place.

7. Decision

Decision: If the decision is No, they will look for another place. If Yes, they will proceed to the next which is the renovation of the place.

8. Renovating of Place

They started to renovate the place to become more attractive for the consumers/customers. They decided to build their business in Alapan II-A, Imus,Cavite.

9. Procurement of Equipment

Next is the procurement of equipment needed for our products. Such as the dispenser, weighing scale and rice scoop, etc.

10. Procurement of Products

The business won’t start to operate unless they have product on hand, so procurement of products such as the rice, eggs and cooking oil is the next step that they did. They will contact the supplier to deliver the products to them

11. Start of Business Operation

Finally, they started to operate the business “M.A.E. Bigasan Dito”. It is open every day. From Monday-Saturday, the business hours are from 7am-7pm and on Sundays, it is open from 7am-12nn.

12. End Sale

End Sale. If they ran out of products to sell, they have to go back to the procurement process of the products.

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Table 8. Description of Actual Process Flow Appropriate Control Measure on PPI

Figure 8. Recommended Process Flow ACTIVITY

DESCRIPTION

Start

Beginning of the process

1. Formulation of Partnership

The researcher started to to form a partnership. Each of them agreed to invest 10,000.00 each to have 30,000.00 as their capital.

2. Articles of Co-Partnership

They wrote the Articles of Co-Partnership to make their partnership agreement official.

3. Canvass

After that, they started to canvass for their

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business. 4. Look for Possible Suppliers

They looked for possible suppliers of their chosen products

5. Decision

Decision: If the decision is No, then they will look for another possible supplier. If Yes, they will proceed to the next which is to look for a place.

6. Look for a Place

Next, the researchers find the right place to operate their business. Decision: Yes, they will proceed to the next which is the renovation of the place.

7. Decision

8. Renovating of Place

They started to renovate the place to become more attractive for the consumers/customers. They decided to build their business in Alapan II-A, Imus,Cavite.

9. Procurement of Equipment

Next is the procurement of equipment needed for our products. Such as the dispenser, weighing scale and rice scoop, etc.

10. Procurement of Products

The business won’t start to operate unless they have product on hand, so procurement of products such as the rice, eggs and cooking oil is the next step that they did. They will contact the supplier to deliver the products to them

11. Start of Business Operation

Finally, they started to operate the business “M.A.E. BigasanDito”. It is open every day. From Monday-Saturday, the business hours are from 7am-7pm and on Sundays, it is open from 7am-12nn.

12. Look for Customers

They will look for customersaroung their area.

possible

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13. End Sale

End Sale. If they ran out of products to sell, they have to go back to the procurement process of the products.

Table 9. Recommended MAE Bigasan Process Flow Description SUMMARY

M.A.E Bigasan Dito is a general partnership business venture that was managed by Ms. Mary Ann Delos Reyes, Ms. Angelou Canoneo, and Ms. Estefanie Anne Miranda. Their production site was at Alapan II-A Imus Cavite. The venture was focused on offering a rice products. The said operation was from December 22, 2018 and lasted on March 28, 2019 which completed the 90-days operation, and based on financial statements, the venture was successful. The third-year researchers through the help of the M.A.E Bigasan Dito proponents, created an Organizational Development Intervention Plan. The third-year researchers gathered data with regards of the M.A.E. Bigaasan Partnership. With the used of the data and the six-sigma concept, the researchers have found out the different problems encountered by the venture and the difference between the process flow of the business from its proposal until to the actual implementation of the business. Other than that, the researchers gave them an alternative choices and recommendation that could help them on improving and developing their business.

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CONCLUSION

The researchers concluded that M.A.E. Bigasan Enterprise Development Project have been successful during their 90-days operation, but they also have encountered problems and difficulties. The first thing that the researchers have noticed is that some of their plan during the proposal was not implemented during the actual operations. The price, product, and even suppliers in the proposal are different from the actual implementation of the business. There are also wastes found on the process flow of the production, marketing and finance department on the actual operation of the business such as waste in motion, transportation, waiting, and rework. Other than that, the researchers have also observed that the business project that have given ,as a woman an equal opportunity to manage a business and have an equal and fair work, duties and responsibilities.

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RECOMMENDATION

The researchers recommend that M.A.E Bigasan Partnership should have a plan whenever they have decision and action to be made. On planning a business, it is important to make sure that resources, materials needed, capital and investment and the management are all settled and prepared. Problems should be address quickly and the business, even the management should always be opened for any suggestions and concerns of the customers. With that, it could help them on identifying the problem of the business. Other than that, they should also conduct a post purchase evaluation to know if their customers are satisfied with their product and service and to address their concerns, suggestions, opinions and comments that could help on improving and developing the product or service and the business itself. Business should also have an alternative in terms of suppliers, packaging, and other materials needed in the business and to cater not only individual, but to also businesses that could resell their product. The management should utilize and maximize its resources, time, and effort efficiently and effectively to lessen the cost and increase the sales, profits and other benefits for the management and the business itself.

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REFERENCES

Ankit Rastogi ( 2018 ).DMAIC – A Six Sigma Process Improvement Methodology Emma, S. (2015), Top Six Sigma Concepts for Beginners Kongalla, R. (2013), Organizational Development Interventions McBride, D. (2003), The 7 Wastes in Manufacturing Rastogi, A. (2018), A Brief Introduction to Lean, Six Sigma and Lean Six Sigma Williams, S. (2017), Six Sigma Process Mapping: Why it Matters and How to Get Started.