Nsp Impact Report 2003

Impact: NSP

A Year in Review

National Student Partnerships National Office 800 Seventh Street NW Suite 300 Washington, D.C. 20001

Impact: NSP From the CEO and Co-Founder

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his has been quite a year for NSP! I have been truly amazed and inspired by the energy, enthusiasm and resourcefulness of our outstanding NSP team, and I am delighted to be sharing the team’s accomplishments through the publication of this annual Impact Report. Since returning full-time to the National Office last fall, I have had the honor of seeing the diverse scope of NSP’s impact first-hand. I have seen clients courageously articulate their dreams and then make those dreams come true. I have seen undecided students gain their focus and discover their calling after experiencing the fulfillment of helping others. I have seen board members, staff members and funders become personally inspired after interacting with dedicated and passionate student volunteers. And I myself have been humbled by the responsibility and ownership that so many have assumed on behalf of NSP, creating even more opportunities to improve our services, enhance our capacity, and widen our reach. Nationally, this year has been marked by the development of many critical partnerships with federal entities, including the U.S. Department of Labor, the AmeriCorps*VISTA program, and the USA Freedom Corps. I have been overwhelmed by the visionary leadership within each of these institutions, and I have great faith in the power of the public-private partnerships that we have established. Beyond articulating the accomplishments of the past year, this Impact Report is intended to thank our many supporters. This year’s incredible successes would not have been possible without your generosity, and I hope that you will see a significant return on your investments in the following pages. I would also like to extend special thanks to NSP’s wise and devoted Board of Directors, led by my co-founder, Brian Kreiter. NSP’s momentum is gathering! With expansion into five more cities by Fall 2003, a record number of programmatic collaborations on the horizon, and a rapidly approaching fifth-year anniversary, we look forward to your continued support, dedication and friendship.

Impact: NSP

A Year in Review

SEPTEMBER 2001 – AUGUST 2002

NSP’s mission is to ensure that all Americans have access to the services, opportunities, and attention they need in their pursuit of employment, self-sufficiency, and personal success. NSP’s vision is a national movement of students grounded in direct action and committed to strengthening the networks of community support for all Americans

With gratitude,

Kirsten E. Lodal IMPACT REPORT 2001-2002

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Impact: NSP Volunteer Greg Rice

NSP PITTSBURGH

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reg Rice’s life as a student at the University of Pittsburgh appears to be similar to many of his fellow NSP volunteers in Pittsburgh and around the country. His academic success at the University of Pittsburgh includes making the Dean’s List each term, achieving a 3.9 grade point average in his Finance major and a 3.7 overall, and being inducted into an honor society. Greg’s activities include being a member of the professional business fraternity, and serving on the Business Student Council. He is working his way through school as a waiter at a local restaurant and as a part-time financial advisor with a local investment firm. And though his schedule could overload any Palm “Because I have been Pilot’s memory chip, Greg has committed himself to giving back to there, I can help people his community by volunteering for who feel like they have numerous community-based agencies. As a volunteer with NSP-Pittsburgh, no chance believe Greg helps disadvantaged Pittsburgh that they have all the residents access the resources they need to find employment and to chance in the world...” succeed in their lives. Greg’s devotion to giving back to the community remains strong because he grew up as a disadvantaged Pittsburgher. “I grew up in an under-privileged neighborhood, where kids ran free with no discipline and where adults sat around and did nothing all day,” says Greg. “Over the years that neighborhood has had numerous drug busts and shootings. This atmosphere is almost drowning — it creates a sort of black hole that will not let light in.” Greg admits to having caught the wave of trouble that was so insidious to the youth of his neighborhood, and was eventually arrested and sent to a juvenile detention center. “The environment of nobody caring, of drugs, of hopelessness, of no second chances — this environment leaves too few choices and too few legitimate income options for people with poor educations,” says Greg. “It is a no win situation.”

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IMPACT REPORT 2001-2002

After Greg completed his stay at the detention center, he began to make some positive changes in his life, and dedicated himself to helping others do the same. “That is why I joined NSP — to try to bring light into that black hole. Because I have been there, I can help people who feel like they have no chance know that they have all the chance in the world if they just have the resources to reach out and grab it.” Through NSP, Greg was even able to help someone from his neighborhood — a young man named Mike who had dropped out of the high school he and Greg had attended. Greg was a senior when Mike left school as a sophomore. And though they were working at the same local restaurant, they had dramatically different life outlooks. “Here I am in college feeling like I have many opportunities,” says Greg, “and Mike was feeling like he doesn’t have a hope in the world of getting out from behind that fryer.” Greg suggested the GED, but Mike said he did not know where to start. After making a few calls to NSP contacts, Greg soon presented Mike with a list of numerous GED preparation and testing programs that were available. “You should have seen Mike’s eyes when I showed him the list,” Greg says. “Suddenly Mike had direction; suddenly the restaurant was no longer his career; suddenly he somehow seemed to be worth more to himself and to society.” Greg’s commitment to helping Mike and others who have no hope comes directly from being able to relate to their situations. “His story is so important to me because his situation was so much like mine,” Greg says. “He just needed the opportunity to show his talents to someone; I think that we have given him that opportunity.”

IMPACT REPORT 2001-2002

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Impact: NSP Community Partner Richmond Career Advancement Center

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n January 2002, NSP announced a groundbreaking collaboration between its Local Office in Richmond and the Richmond Career Advancement Center (RCAC), a unit of the Training and Development Corporation in Bucksport, Maine. No strangers to one another, NSP-Richmond had worked with RCAC since its founding; RCAC manages the U.S. Department of Labor’s Welfare to Work Initiative in Richmond, and was designated by the City of Richmond’s Workforce Investment Board as a full service one-stop center, along with the South Side Virginia Employment Commission. Under the terms of the new collaboration, NSP-Richmond would move into its own office space in RCAC, and would work closely with RCAC staff to identify ways to best serve Richmond community members in need of employment or in need of services impacting employment situations. Aida Rivadeneira, Welfare to Work Project Manager at the RCAC, was instrumental in spearheading the collaboration between the two organizations. “I met NSP two years ago at the Department of Laborsponsored Welfare-to-Work Conference in Chicago,” she said. “I was impressed that a student-run initiative was able to help student volunteers get a greater sense of who they are with respect to the greater responsibility of their role in the community, while at the same time helping them gain experience at contributing and developing a skilled workforce. I knew that we needed to bring them to RCAC!”

“Working with NSPRichmond… was one of the best partnerships I have experienced in a long, long time.” —Wilma Harris, Richmond Career Advancement Center

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IMPACT REPORT 2001-2002

NSP-Richmond volunteers quickly demonstrated their leadership capabilities within RCAC, which helped both organizations become even stronger allies for each other and for their clients in the fight against poverty in the community. “NSP is an organization that thrives on the enthusiasm and dedication of young students,” said NSP Richmond Local Director Janelle Hubert. “We can alleviate some of the overwhelming caseloads RCAC may receive as well as offer fresh eyes to some of the best in the field, and we are committed to making the client’s job-search process easier, which makes RCAC’s job easier.” So far NSP volunteers have helped staff RCAC’s Resource Room, have overseen RCAC’s client intake process, and have facilitated the Center’s Job Club. “Working with NSP-Richmond’s volunteers over the summer was one of the best partnerships I have experienced in a very, very long time,” said Wilma Harris, RCAC’s Principal Practitioner for Employer Services. “Not only are they very bright and talented; they are full of energy and keep their word when they say they will do something. Their presence and input in the Center’s Job Club has added an additional level of service, allowing us to reach more customers in a more timely manner.” Rivadeneira sees the partnership between the two organizations as a lasting one. “I am so proud that TDC/RCAC played an important role relative to NSP’s presence and success here in Richmond. It is amazing what can develop out of one encounter or one idea and the enormous impact felt by so many. I am grateful to NSP for giving me the opportunity to share the joy and success of how working together for a common cause can reap such wonderful benefits.”

IMPACT REPORT 2001-2002

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Impact: NSP Client Betty, NSP NEW HAVEN

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n April 2002, NSP-New Haven volunteers were on a routine client outreach visit to Columbus House, a local temporary homeless shelter, handing out fliers, talking with shelter residents, and encouraging drop-in visits to the Local Office. For Betty*, a shelter resident, NSP’s visit was far from routine - it became the catalyst for renewing her search for a job and a home. Still grieving after the death of her son six years earlier, Betty had been laid off from her machine operator job at a local factory, was living with chronic health issues, and had been left homeless by her landlord’s lock-out of her apartment. Unable to retrieve her belongings, including the photographs of her son, Betty found temporary shelter at New Haven’s Columbus House. “My child was my dream,” says Betty. “But after six years I had to continue my life. Then I got laid off from my job, which was difficult. I loved the people...I love to work around people. And I love to work! I want to work!”

“It’s great to know someone cares about you.” —Betty, NSP-New Haven client

After finding the NSP-New Haven flier, Betty called the office and spoke with longtime volunteer and Local Director Jessica Reveri. “Jessica is the best...she is the light of my life because she cares,” says Betty. “It is great to know someone cares about you. She is definitely going all the way for me.” Together Jessica and the NSP-New Haven volunteers found Betty some parttime volunteer work with the Salvation Army, and have been working to find her permanent housing and a full-time job where her openness and engaging personality can be an asset to the position, such as a receptionist position or a support staff position in one of the area hospitals. Though still in transition, Betty feels NSP has had a positive impact on her life. “I feel like there is hope!” she says. “I’ve been telling everyone at the Columbus House about NSP!” Betty adds that she has been encouraged by the personal attention she has received from NSP volunteers, and has been impressed with their enthusiasm, energy and positive outlook. “At one time I prayed and asked God to help me through,” says Betty. “I think that’s why he sent me to Jessica and NSP. And I know that God sent me to the right place.” *Last name has been omitted to protect privacy.

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IMPACT REPORT 2001-2002

IMPACT REPORT 2001-2002

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Impact: NSP An overview of NSP’s history & structure September 2001-August 2002

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SP was founded four years ago by undergraduate students from Yale University in an effort to help the disadvantaged members of the New Haven community. Since that time, NSP has grown into a national network of nine drop-in resource centers, each staffed by student volunteers from area colleges and universities. Students work one-on-one with clients to provide immediate research and problem-solving services to community residents in need of access to sustainable employment opportunities, social services, and/or educational opportunities. All NSP Local Offices are staffed by: ■ Local Directors - Student volunteers who provide the leadership and vision for the Local Office. This includes establishing, maintaining and driving NSP’s presence on campus and in the community; managing volunteer recruitment, retention, and recognition; promoting leadership development and training; and overseeing the delivery of client service. ■

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Volunteers - Students who work directly with NSP clients to provide assistance in identifying appropriate services. Depending on a volunteer’s level of interest and commitment, he/she may help with client and volunteer outreach, training, fundraising, public relations and/or partnership development. NSP’s AmeriCorps*VISTA Members - Service minded individuals (most likely recent graduates), who have volunteered a year of their of their lives to provide full-time capacity-building support to NSP’s Local Offices. Each VISTA works as a team with the Local Directors to enhance the office’s community presence, to recruit and train volunteers, and to cultivate mutually beneficial collaborations with other community-based organizations. NSP’s AmeriCorps*VISTA program is funded by a generous grant from the Corporation for National and Community Service.

NSP’s service areas include (but are not limited to): ■ Creating/refining resumes and cover letters ■ Locating GED and certification programs ■ Locating low-cost daycare options ■ Coordinating affordable healthcare options ■ Locating temporary and transitional housing ■ Locating free/low-cost legal assistance ■ Determining transportation options ■ Locating employment opportunities ■ Providing language translation services In the last year, NSP’s Local Offices: ■ Trained more than 200 volunteers to provide intensive client service; ■ Served more than 1,500 new and returning clients with more than 2,000 different services; ■ Contributed more than 15,000 volunteer hours to their communities. NSP currently has student-run Local Offices in: ■ Bronx, NY ■ Cambridge, MA ■ Durham, NC ■ Evanston, IL ■ New Haven, CT ■ Pittsburgh, PA ■ Richmond, VA ■ San Antonio, TX ■ Washington, DC

NSP’s Local Offices also receive support from their respective Local Advisory Boards (LAB), comprised of business, social service and academic leaders in the community, who provide insight into the office’s direction and evolution. NSP’s Local Office leaders are responsible for identifying and recruiting Local Advisory Board members whose expertise will most help the organization grow and thrive.

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IMPACT REPORT 2001-2002

IMPACT REPORT 2001-2002

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Impact: NSP National Highlights September 2001-August 2002

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SP’s Washington D.C.-based National Office provides Local Offices with the full-time management resources, tools and skills that they need to provide consistent, high-quality client service and to recruit and train dependable student volunteers. The National Office performs the primary financial management, training and quality assurance functions of the organization. It also drives the organization’s strategic development, which includes shaping and promoting NSP’s public profile, as well as monitoring the progress and challenges of the organization’s long-term planning. In September 2001, NSP began receiving a $921,000 capacity building grant from the U.S. Department of Labor’s Employment and Training Administration. This critical funding has enabled NSP to expand its professional staff, move into a larger headquarters, invest more in the infrastructure of its Local Offices, provide enhanced training events and materials, refine its management information systems, and add the first full-time staff to its Local Offices. The following timeline highlights the many national developments during NSP’s 2002 program year (September 2001-August 2002). September 2001 ■ Inaugural Board of Directors meeting in Washington, D.C. ■ NSP begins receiving two-year $921,000 Department of Labor grant. ■ National leadership transfers from Executive Director Peter Groves to returning CEO and Co-Founder Kirsten Lodal. October 2001 ■ National Office moves to new downtown-D.C. office space. November 2001 ■ Annual appeal to donors raises more than $40K in unrestricted private funds. January 2002 ■ Full time national staff expands to include: Chief Executive Officer, Director of Operations, Communications Director, and 2 Regional Directors March 2002 ■ CEO Kirsten Lodal meets with President George W. Bush; discussions begin about partnership opportunities between NSP and the USA Freedom Corps. ■ 45 student Local Directors and volunteers attend annual NSP Summit in Washington, D.C. 10

IMPACT REPORT 2001-2002

April 2002 ■ National Office hosts an Open House to celebrate its new downtown space. ■ First general information brochure is published. ■ NSP website is renovated and re-launched. ■ Board of Directors meets for second time. June 2002 ■ NSP recruits 18 full-time student Summer Directors to staff nine Local Offices from June-August 2002. ■ Student Summer Directors receive training at an intensive three-day orientation in Washington, D.C. June-August 2002 ■ Full-time office hours enable 18 summer directors to serve more than 368 new clients and 448 returning clients. ■ Local Offices maintain leadership continuity between spring and summer academic terms. July 2002 ■ NSP launches inaugural year of its multi-year partnership with the Corporation for National and Community Service’s AmeriCorps*VISTA program; recruits nine members for full-time service in each Local Office. ■ AmeriCorps*VISTA members attend comprehensive five-day training led by National Office staff. ■ Summer Directors provide on-site orientation and training to AmeriCorps*VISTA members. August 2002 ■ NSP focuses on strengthening client service delivery throughout the organization. ■ Client service training component expanded for future volunteer trainings. ■ “Client Services Manual” is published as a training tool and reference resource for NSP’s Local Directors and volunteers. ■ More than 65 NSP student volunteers, Local Directors, Summer Directors and AmeriCorps*VISTA members attend the annual three-day Leadership and Training Conference in Washington, D.C.

IMPACT REPORT 2001-2002

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Impact: NSP Local Offices: A Year in Review September 2001-August 2002

Impact: NSP Local Offices: A Year in Review September 2001-August 2002

NSP-Bronx

NSP-Cambridge

Total Number of Volunteers: 32 Total Number of Volunteer Hours: 1,324 Total Number of Clients Served: 83

Total Number of Volunteers: 20 Total Number of Volunteer Hours: 1,746 Total number of Clients Served: 188

2001-02 Local Directors: Bethsy Morales (Fordham, ‘03), Kate Janeski (Fordham, ‘03) 2002-03 Local Directors: Bethsy Morales, Flora Cervantes (Fordham, ‘04) 2002 Summer Directors: Alisha Earle (Univ. of Michigan, ‘02), Kate Janeski 2002-03 AmeriCorps*VISTA member: Elena Boyd (Georgetown University, ‘02)

2001-02 Local Directors: Jennifer Gordon (Harvard, ‘02), Mike Lee (Harvard, ‘02), Carrie Shuchart (Harvard, ‘02) 2002-03 Local Directors: Ray Kim (Harvard, ‘03), Patricia Foo (Harvard, ‘05), Krishnan Subrahmanian (Harvard, ‘03) 2002 Summer Directors: Meg Newman (Univ. of Richmond, ‘03), John Persinger (Harvard, ‘03) 2002-03 AmeriCorps*VISTA member: Tommy Saunders (Harvard, ‘02)

Address: Refuge House / 2715 Bainbridge Avenue / Bronx, NY / 10458 Telephone: (718) 733-3897, ext. 19 Fax: (718) 563-7304 E-mail: [email protected]

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n three years, NSP-Bronx has become an established presence in the heart of one of New York’s most vibrant immigrant communities. Its home, the Refuge House, was previously a convent and now serves as a community multi-service center operated by Fordham-Bedford Children’s Services. In March 2002, the Office’s client flow began to steadily increase when News 12/The Bronx, a local cable news station, aired a story about NSP. The story included footage of NSP-Bronx’s volunteers serving clients from the community, and featured positive interviews with both clients and with the office’s Local Director. To accommodate the increasing number of clients, Refuge House staff helped NSP-Bronx expand into a second office space within the building. In an effort to remain responsive to the needs of the community it serves, NSPBronx’s leadership established the priority of having at least one Spanish-speaking volunteer available at all times during office hours, and directed volunteer outreach efforts toward reaching and maintaining that goal. The office has expanded its outreach to nearby Lehman and Manhattan colleges, and continues to establish beneficial partnerships with other community service agencies, and with Fordham University faculty, including the Dean of Career Planning and Placement, who recently hired two clients referred by NSP-Bronx.

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IMPACT REPORT 2001-2002

Address: Cambridge Multi-Service Center / 19 Brookline Street / Cambridge, MA / 02139 Telephone: (617) 349-6338 Fax: (617) 349-6333 E-mail: [email protected]

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ounded in Spring 2000, NSP-Cambridge is housed in the Cambridge Multi-Service Center (MSC), an agency highly respected for providing a variety of services to the Cambridge community’s homeless or mentally ill residents. In the last year, the office strengthened its partnerships with a diverse mix of university and social service agencies, including: the Cambridge Office of Workforce Development, Homestart, and the Philips Brooks House Association (Center for Public Service at Harvard). The office’s client intake flourished during the summer as a result of the ongoing neighborhood outreach efforts of the Summer Directors, who even met the Mayor of Cambridge while handing out fliers. Inspired by NSP’s work in the community, the Mayor has agreed to serve on the office’s Local Advisory Board.

IMPACT REPORT 2001-2002

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Impact: NSP Local Offices: A Year in Review September 2001-August 2002

Impact: NSP Local Offices: A Year in Review September 2001-August 2002

NSP-Durham

NSP-Evanston

Total Number of Volunteers: 10 Total Number of Volunteer Hours: 1,180 Total number of Clients: 89

Total Number of Volunteers: 46 Total Number of Volunteer Hours: 3,700 Total number of Clients Served: 357

2001-02 Local Director: Mike Gardner (Duke, ‘02) 2002-03 Local Director: Matt Henjum (Duke, ‘03) 2002 Summer Directors: Matt Henjum, Catherine Jones (UNC-Chapel Hill, ‘02) 2002-03 AmeriCorps*VISTA member: Shanta Taylor (UNC-Chapel Hill, ‘02)

2001-02 Local Directors: Carrie Chefas (Northwestern, ‘02), Candace Otto (Northwestern, ‘02) 2002-03 Local Directors: Martine Tariot (Northwestern, ‘03), Chris Foreman (Northwestern, ‘03) 2002 Summer Directors: Melissa Buenger (Northwestern, ‘05), Astrid Toha (Northwestern, ‘05) 2002-03 AmeriCorps*VISTA member: Carrie Chefas

Address: West End Community Center / 205 Kent Street / Durham, NC / 27701 Telephone: (919) 401-0409 Fax: (919) 493-5662 E-mail: [email protected]

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SP-Durham found itself in need of new office space at the end of 2001, when its host agency, the COPC Center, lost its HUD funding and had to close. In February 2002, NSP-Durham moved into its new office space at the West End Community Center. The Center’s central location helped dramatically increase the office’s client flow. Client intake was also boosted by the full-time office hours of the Summer Directors, who were able to significantly expand the Office’s client outreach efforts. In addition, the Office strengthened its ties with several other agencies and universities within the community including the Fatherhood Initiative, the Durham Community Kitchen, Duke University, University of North CarolinaChapel Hill and North Carolina Central.

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IMPACT REPORT 2001-2002

Address: Illinois Employment & Training Center / 1615 Oak St. / Evanston, IL / 60201 Telephone: (847) 864-3530, ext. 208 Fax: (847) 864-8350 E-mail: [email protected]

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SP-Evanston was the first NSP Local Office to be located within an official United States Department of Labor One-Stop Center, and, as a result, was the first Local Office to be open to the public for regular full-time office hours. This pivotal collaboration with the Illinois Employment & Training Center over the last three years has created numerous cross-referral and complementary client service opportunities. NSP-Evanston’s Local Directors began the 2001-2002 academic year by recruiting more than 20 new volunteers, and by providing those volunteers with a comprehensive training curriculum accompanied by detailed written resource materials. Local Directors also focused on business partnership-building efforts and worked to identify several employer referral opportunities for the office’s clients. Local Directors enhanced volunteer retention efforts by hosting a volunteer appreciation event at the end of the academic year, and conducting a year-end evaluation of the volunteers’ overall experience. During the summer, Directors participated in several community job fairs, and continued to serve numerous clients from the community. In addition, leaders strengthened partnerships with agencies such as STRIVE, Workforce Development Inc. and the City of Evanston.

IMPACT REPORT 2001-2002

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Impact: NSP Local Offices: A Year in Review September 2001-August 2002

Impact: NSP Local Offices: A Year in Review September 2001-August 2002

NSP-New Haven

NSP-Pittsburgh

Total Number of Volunteers: 33 Total Number of Volunteer Hours: 1,520 Total number of Clients: 249

Total Number of Volunteers: 26 Total Number of Volunteer Hours: 1,450 Total Number of Clients Served: 32

2001-2002 Local Directors: Sarah Miller (Yale, ‘03), Alexis Ortiz (Yale, ‘04), Jessica Reveri (Yale, ‘04), Athena Theodoro (Yale, ‘04) 2002-03 Local Directors: Justin Loring (Yale, ‘04), Katherine Fennell (Yale, ‘04), Gordon Gray (Yale, ‘04) 2002 Summer Directors: Jessica Reveri, Sue Schutz (Univ. of Richmond, ‘03) 2002-03 AmeriCorps*VISTA member: Tauna Saunders (Middlebury College, ‘02) Address: 178 Temple Street, Suite 33 / New Haven, CT / 06511 Telephone: (203) 624-5877 Fax: (203) 624-4777 E-mail: [email protected]

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SP’s flagship office is also the organization’s only stand-alone office, housed independently of other service agencies. The Local Office’s volunteer recruitment efforts have always benefited from a close proximity to the Yale University campus. In the last year, one of the Local Office’s most noteworthy achievements was the successful placement of a story in the New Haven Register, the community’s main daily newspaper. The article ran on Christmas Day, 2001, and significantly boosted the office’s client flow. NSP-New Haven also restructured and renewed its Local Advisory Board, and hosted a meeting of the new members in March 2002. In addition, the Local Office collaborated with the Community Action Agency of the New Haven Welfare to Work Program to establish a community Job Bank. Throughout the summer, the Office maintained a loyal client following and continued to develop a diverse mix of community and business partnerships, which included organizations such as the New Haven Adult Education Center, the New Haven Department of Corrections, STRIVE, and several housing agencies and small businesses.

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IMPACT REPORT 2001-2002

2001-02 Local Directors: Dave Westervelt (Univ. of Pitt., ‘03), Robyn Dincher (Pitt., ‘02) 2002-03 Local Director: Dave Westervelt (Pitt., ‘03) 2002 Summer Directors:Anna Poukish (Pitt., ‘04), Justin Toward (Pitt., ‘04) 2002-03 AmeriCorps*VISTA member: Jennifer Shoaff (Saint Francis University,‘00) Address: Job-Links / 3360 Fifth Avenue / Pittsburgh, PA / 15213 Telephone: (412) 682-3501 Fax: (412) 682-6597 E-mail: [email protected]

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ffiliated with the University of Pittsburgh, NSP-Pittsburgh is one of NSP’s pilot local offices, and is located in the heart of Oakland, Pittsburgh’s lively multi-University community. The Office has received longstanding support from University and local community individuals, institutions and agencies, including JobLinks, NSP-Pittsburgh’s host agency. In the last year, NSP-Pittsburgh was selected as a Department of Labor grant recipient for the Blueprint Project, a local collaboration of social service agencies providing employability skills training and mentoring to at-risk Pittsburgh youth and young adults. NSP Pittsburgh volunteers created NSP’s first locally-maintained Local Office website, and successfully pitched an article about the Office’s work to The Pitt News, which ran in March 2002. The office revived its Local Advisory Board, recruiting well-respected leaders from the University and the Social Services communities to serve as advisors. The Local Office also extended its volunteer outreach efforts to neighboring Duquesne University, Carnegie Mellon University and Carlow College.

IMPACT REPORT 2001-2002

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Impact: NSP Local Offices: A Year in Review September 2001-August 2002

Impact: NSP Local Offices: A Year in Review September 2001-August 2002

NSP-Richmond

NSP-San Antonio

Total Number of Volunteers: 15 Total Number of Volunteer Hours: 1,280 Total Number of Clients Served: 90

Total Number of Volunteers: 12 Total Number of Volunteer Hours: 1,600 Number of Clients Served: 74

2001-02 Local Directors: Tom Cosgrove (U. of Richmond, ‘03), Janelle Hubert (Richmond, ‘03) 2002-03 Local Directors: Tom Cosgrove, Janelle Hubert 2002 Summer Directors: Martina Arel (Virginia Commonwealth University, ‘03), Holly Gordon (Richmond, ‘03) 2002-03 AmeriCorps*VISTA member: Gini Christman (U. of Richmond, ‘02)

2001-02 Local Directors: Amanda Jones (St. Mary’s, ‘02), Margarita Marerro (St. Mary’s, ‘03), Carolyn Rivers (St. Mary’s, ‘02) 2002-03 Local Directors: Margarita Marerro, Katie Williams (St. Mary’s, ‘04), Suzanne Westrum (St. Mary’s, ‘04) 2002 Summer Directors: Katie Williams, Suzanne Westrum 2002-03 AmeriCorps*VISTA member: Jodie Briggs (Wake Forest University, ‘00)

Address: RCAC /201 West Broad Street / Richmond, VA / 23220 Telephone: (804) 780-4146, ext. 135 Fax: (804) 780-4177 E-mail: [email protected]

Address: Center for Legal and Social Justice/2507 Northwest 36th Street/ San Antonio, TX/78228 Telephone: (210) 436-9730 Fax: (210) 431-5700 E-mail: [email protected]

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SP-Richmond began its year serving clients out of its office at Gilpin Court, a low-income housing community. At the end of 2001, Local Directors began discussions with the staff of the Richmond Career Advancement Center (RCAC), a designated Department of Labor One-Stop Center, about sharing space in RCAC. In February 2002, NSP-Richmond moved into RCAC, making it the second NSP office to be located in a Department of Labor One-Stop Center, as well as a groundbreaking collaboration for both organizations. During the summer of 2002, the strong leadership and reliability of NSPRichmond’s Summer Directors demonstrated the value of the Local Office to RCAC’s staff and clients. By the end of the summer, NSP volunteers began facilitating the Center’s client intake process, and overseeing its Job Club. In addition, Local Office leaders successfully extended volunteer outreach to neighboring Virginia Commonwealth University. The Local Office was also chosen as a work-study site through the Community Partners program at University of Richmond, which underwrites the costs of Federal Work Study Program grants awarded to qualifying NSP-Richmond student volunteers. In the last year NSP-Richmond was also chosen as Bonner Scholar agency. Bonner Scholars are students who have shown significant commitment to community service and receive scholarships to do community service 10 hrs/week throughout their four years in college. 18

IMPACT REPORT 2001-2002

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SP-San Antonio has received strong support from St. Mary’s University since its founding. Originally located in an apartment unit of the Chaminade Apartments (a public housing complex), volunteers soon found they had outgrown their space, and required a more centrally located space in order to expand their client base beyond the immediate neighborhood. In June, after months of searching for a new location in a larger space, NSP-San Antonio moved into its new space at the St. Mary’s Center for Legal and Social Justice, offering new possibilities for both client outreach and community partnership cultivation. University staff members, as well as Local Advisory Board members, were instrumental in supporting NSP’s expansion into the new space. NSP-San Antonio’s Summer Directors planned and coordinated all logistics of the move while maintaining their client service activity, cultivating new social service partnerships and expanding their client outreach efforts in their new neighborhood. Summer Directors also diversified the office’s client base and created new parameters for partnerships by outsourcing volunteers to St. Mary’s Leadership and Learning Development Center (an adult education center), where they coordinated a job-related “soft-skills” class. Directors also laid the foundation for additional outsourcing collaborations with area Texas Workforce Centers.

IMPACT REPORT 2001-2002

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Impact: NSP Local Offices: A Year in Review September 2001-August 2002

NSP-Washington, DC

Financial Statement NATIONAL STUDENT PARTNERSHIPS, INC.

Total Number of Volunteers: 26 Total Number of Volunteer Hours: 1,492 Total Number of Clients Served: 310

Statement of activities for Fiscal Year ending June 30, 2002

2001-02 Local Directors: Sarita Daftary (Georgetown, ‘03), Adrienne Piazza (Georgetown, ‘04), Beth Ross (Georgetown, ‘04) 2002-03 Local Directors: Beth Ross, Louisa Seferis (Georgetown, ‘05) 2002 Summer Directors: Rick Brown (Georgetown, ‘02) Athena Theodoro (Yale,‘04) 2002-03 AmeriCorps*VISTA member: Gina Kline (Columbia University, ‘02) Address: The Perry School Community Services Center / 128 M Street, NW, Suite 245 / Washington, DC / 20001 Telephone: (202) 289-2525 E-mail: [email protected]

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SP-DC’s location within the high-traffic Perry School Community Services Center has been a key element in the Office’s large number of walk-in clients, and has created numerous partnership opportunities with fellow social service agencies within the Center. Over the last year, NSP-DC was a consistent leader among all NSP Local Offices in number of clients served. The Office also had a successful year of volunteer recruitment, after Local Directors coordinated an innovative outreach effort utilizing Georgetown University’s e-mail system, which drew more than 15 new volunteers during the winter. NSP-DC’s Summer Directors focused on strengthening partnerships with fellow service providers within and close to the Perry School, including Bright Beginnings (a childcare provider for homeless families), DC Law Students in Court (a legal clinic addressing tenant issues) and several shelters serving homeless men, women and families in the District. Summer Directors also helped establish NSP-DC as a trusted resource within the Perry School for information about the District’s complicated Section 8 Housing Voucher program. They performed extensive research on the subject and developed realistic tips and tactics for clients navigating the system, many of whom were referred to NSP by other agencies within the Center.

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Impact: NSP

IMPACT REPORT 2001-2002

UNRESTRICTED

EXPENSES Program Management and General Fundraising Total Expenses

372,683 139,268 32,239 544,190

SUPPORT AND REVENUE Contributions Grants In-Kind Contributions and Other Income Total Support and Revenue

$ 51,158 478,923 20,563 550,644

In-Kind Contributions and Other Income

Contributions

Grants

AUDITED STATEMENTS ARE AVAILABLE ON REQUEST

IMPACT REPORT 2001-2002

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Impact: NSP

Impact: NSP

Partners

Board of Directors

The list below includes partners who made a financial or an in-kind donation to NSP between July 1, 2001 and June 30, 2002. Partners who made more than one contribution during the year are listed according to the sum total of the gifts.

Rob Carmona President and CEO, STRIVE National

Freshman Partners ($1-99) Chickie and Irwin Alter Suzanne and Richard Bissell Helen M. Coyne Joyce and Paul Dlugosch Ruth and Thomas Hamilton Mr. and Mrs. Thomas H. Knuppel Gail and John Marshall Dorothy Rosen Janice and Howard Stoodley

Junior Partners ($250-499) Rob Carmona/STRIVE Susan and Fred Forman Carol and Martin Kolsky Janice and Thomas Milone William Rahm Lisa Rosenberg and Howard Balikov Barbara and Charles Rossotti Martha and Stephen Smith Patricia and Robert Wilburn

Sophomore Partners ($100-249) Barbara and Tom Alt Zachary Boisi Judith and William Buechner Captain and Mrs. Weston D. Burnett Carolyn Cox Cohan Jamie and Bob Craft Judy Foreman S. Roger Horchow Carolee and Stanley Kallman Linda Kroll Brock Landry Mary Jane and James McCann Robert and Mary Jo Milbank David and Kathy Neal Paul Nussbaum Tayo Okusanya Jane Silverman Rebeccca and Larry Sipos Cameron and James G. Speth Nancy and Kent Stansberry Alice and Ken Starr Janet and John Tysse Judith and Roger Wallenstein Marjorie Waxman and Willard Mitchell Bruce Wyman

Senior Partners ($500-999) Richard Grafer Melissa Josephs Marilyn and Robert Mazur Gail and John Nields Marjorie and Philip Odeen Harriett and William Rosenberg Heather and James Ruth Joel Schoenfeld Ellen Seidman and Walter Slocombe Margi and Bob Vanderhye

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Honors Partners ($1,000-4,999) Mr. and Mrs. George H. Boyd The Four Lanes Trust Carol and Richard Hochman Ellen Howe Peter Kellner Eileen and Tom McIntyre Cum Laude Partners: ($5,000+) Nancy and Rick Kreiter Elizabeth and Jan Lodal Kirsten Lodal

IMPACT REPORT 2001-2002

Stanley A. Freeman Principal, Powers Pyles Sutter and Verville P.C. Marcia D. Greenberger Founder and Co-President, National Women’s Law Center Peter Groves Former Executive Director, National Student Partnerships Richard Hochman Chairman, Regent Capital Management Corporation Kate Janeski NSP Student Representative Gene Karp U.S. Department of Labor (retired) Peter Kellner Managing Director, Richmond Financial Brian J. Kreiter Chair, Co-Founder, National Student Partnerships Kirsten E. Lodal CEO, Co-Founder, National Student Partnerships Marne Obernauer, Jr. Vice-Chairman and Director, Applied Graphics Technologies, Inc. William D. Rahm NSP Alumni Representative Lisbeth B. Schorr Director, Project on Effective Interventions at Harvard University

IMPACT REPORT 2001-2002

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Staff

Acknowledgments

Kirsten E. Lodal President, CEO

NSP also owes its endless gratitude to the following institutions and individuals who have guided the organization’s progress by offering their services in-kind or by going beyond the call of duty:

Robert S. Banaszak Communications Director

Lee Foley, Tim Barnicle, John Colbert, and Gene Karp continue to offer their invaluable advice as NSP’s key team of federal advisors. Coddy Johnson, of The White House, and Matt Dunne, formerly of AmeriCorps*VISTA, have also been instrumental in helping NSP forge important federal partnerships.

C. Patton Hash Director of Operations Jamila Larson, MSW Regional Director

Stan Freeman and D. Benson Tesdahl of the firm of Powers Pyles Sutter & Verville PC and Anthony Lapham of Shea & Gardner contributed valuable pro bono legal services to NSP throughout the year.

Rachael Swanson Regional Director

The National Center on Education and the Economy, The National Women’s Law Center, Powers Pyles Sutter & Verville PC, and The Blackstone Group provided NSP with meeting space for various board meetings and other functions. The Kimsey Foundation, under the leadership of Dan Christman, has provided support to NSP in countless ways, including critical donations of computer equipment. Winner & Associates, a Publicis Consultants Company, also provided NSP with thousands of dollars worth of much-needed computer and office equipment. Jennifer Juzaitis has contributed her valuable development prowess on many occasions to support NSP’s fundraising efforts. Ann Ladky, Melissa Josephs, Nancy Kreiter, and the wonderful staff of Women Employed have continued to assist NSP in every possible way. Marc Greitens generously offered his time to expedite NSP’s fall 2001 hiring process. Cory Sorensen provided exceptional leadership and guidance as NSP transitioned its new staff into the National Office. Jan and Elizabeth Lodal once again offered their beautiful home in Virginia to NSP’s staff during July’s VISTA training. Our devoted 2001-2002 National Office interns gave every ounce of their skill and dedication to NSP’s development: Erin Barringer, Laura Conn, Rebecca Droller, Stephanie Lin, Mira Schainker, and Victoria Sylos-Labini. The members of our Local Advisory Boards have provided critical guidance and wisdom to NSP’s Local Offices throughout the year.

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IMPACT REPORT 2001-2002

IMPACT REPORT 2001-2002