Tristan E. Cunningham Objective Professional Highlights
708 Manor Road #202, Alexandria, VA 22305 (703) 869-8405 |
[email protected]
To obtain a position as a key player in the mission and goals of a customer-focused organization. Communications & Customer Service Experience Developed itineraries for public transit travel for both walk-in and call-in customers and advised on and sold appropriate fare media at Alexandria Transit. Wrote various articles and editorials, sold advertising placements, performed final edits of all articles and editorials, and placed all content for publication as Editor-in-Chief of The Student Voice. Conducted tours for new students and visitors to Northern Virginia Community College, including provost candidates, assisted students with registration, class selection, and tuition payments, and spoke on behalf of the college and/or student body at events like NVCC’s 2007 Strategic Planning Retreat, as a Student Ambassador. Administrative/Organizational Experience Maintained inventory and developed storage system for public transit schedules from various providers at Alexandria Transit. Maintained portfolios, payment records, and accounts payable and receivable records, including advertising invoices, at The Student Voice. Supervisory/Managerial Experience Directed all functions and activities of The Student Voice, training and overseeing a staff of 25+ editors, writers, and photographers, and serving as a resource and counselor to all staff members. Doubled circulation and expanded coverage & distribution area from one campus to all six NVCC campuses, increasing advertising revenue by at least 70%. Spearheaded development of a website that included all newspaper content and interactive community features. Data Entry & Analysis Experience Entered and processed daily ridership, revenue, and fuel/mileage totals at Alexandria Transit. Developed new methodology for processing raw ridership & revenue data, improving efficiency and reducing errors. Typing Speed: 80 WPM
Employment History
Transit Analyst Student Ambassador Customer Service Representative
Alexandria Transit Company Alexandria, VA
Northern Virginia Community College Alexandria, VA
Alexandria Transit Company Alexandria, VA
December 2007-Present
August 2007-May 2008
June 2003-December 2007
The Student Voice Editor-in-Chief
Student Newspaper of NVCC
January 2005-January 2008
Alexandria, VA
Education
References
Associate’s in Liberal Arts
Northern Virginia Community College Alexandria, VA
References are available on request.
August 2008