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Matthew Ritchart 1861 S Mark Lane Round Lake, IL 60073 [email protected] Tel: 312-402-3212

EMPLOYMENT HISTORY September 2009-Present Healthcare Solutions – Lombard, IL Licensed Life/Accident/Health Insurance Broker: Using cold calling, marketing, and referrals to identify, build rapport, educate, quote, describe products, and facilitate the enrollment of clients into various insurance products. Follow-up and customer service is required after enrollment to further an on-going relationship with the client. October 2008 – September2009 Phoenix Global Investments – Chicago, IL Administrative Assistant: Responsible for Answering phones and scheduling appointments, preparing and sending correspondence, writing and preparing reports, documents, and spreadsheets, organizing and running the office, budgeting and bookkeeping, and maintaining a constant flexibility to accomplish what needs to be done. July 2008 – May 2009 Deluxe Distributing – Chicago, IL Independent Distributor/Vendor: Responsible for picking up product from warehouse and distributing it to many grocery and retail stores in the North/Northwest Chicago Suburbs. Duties also include product stand assembly, inventory control, collections/billing, building working relationships with store managers, and marketing/promotion/sales of product. 2007 - 2008 Sharpshooter Imaging - Chicago, IL Photographer/Sales: Photographing visitors at the Sears Tower and following up with an on-site sale of the photograph. This position also includes professional customer service. 1999 - 2002 Heartland Supply - Toddville, IA Vendor: Supervised approximately 80 venues throughout the states of Iowa and Nebraska. During the course of my multi-state deliveries my duties included; product ordering, purchase, assembly, inventory control, and product store placement. Also was responsible for billing, collections, and solving problems that may arise. 1996 - 1999 Furniture King - Cedar Rapids, IA Delivery Manager: Managed a team of 8 furniture delivery drivers for a major furniture store. Duties included hiring/terminating employees, employee scheduling, employee records, resolution of employee disputes, delivery scheduling, warehouse inventory control, billing, collections, and some sales. Also, would frequently make personal deliveries of repaired merchandise and handle further customer relations.

EDUCATION 2002-2006 Business and Accounting GPA: 3.5 - Mt. Marty Catholic College, Yankton, SD Illinois Producer License in Life and Accident/Health

SUMMARY In reviewing my relevant employment skills, I can account for more than ten years of professional customer service and sales experience. My personal character that I will contribute to the organization includes a great attitude, an out-going personality, a natural independent problem

solver, and a very highly motivated employee.