Mgt Change..by Shahid Elims

ORGANISATIONAL CHANGE The term “change” refers to an alteration in a system whether physical,biological,or social. Organizational change is the alteration of work environment in organization. It implies a new equilibrium between different components of the organization- technology, structural arrangement, job designs and people.

Factors in organizational change. 1 External factors. 2 Internal factors.

External factors 1. Technological Changes 2. Change in marketing conditions 3. Social Changes 4. Political and legal changes

Internal factors 1. Change in managerial personnel 2. Deficiency in existing organizational

practices

Planned change “Planned change is the deliberate design and implementation of a structural innovation,a new policy or goal,or a change in operating phylosophy,climate,or style” (Thomas &Bennis)

Process of planned change Identifyin g need for change

Elements to be changed

Planni ng for chang e

Assessi ng change forces

Actio ns for chang e unfreezin g changing

refreezing

Resistance to change People may react dysfunctionally to change.They may resist the efforts.Not only that even the organisation may resist to change because of its own reasons. Thus resistance to change may come from individuals as well as from organisation.

Factors for resistance to change Individual factors Organizational factors

Internal factors 1. Problem of adjustment 2. Economic reasons 3. Obsolescence of skills 4. Emotional factors

Organizational factors 1. Threat to power and influence 2. Organisation structure 3. Resource constraints 4. Sunk costs

Overcoming resistance to change Efforts at individual level Efforts at group level

Individual level 1. Education and communication 2. Participation and involvement 3. Commitment 4. leadership

Group level 1. Group contact 2. Group dynamics training for change

QUESTIONS???

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