Managing technological change
Technological change
Competitive advantage is based on firm specific
combination of scientific and technical knowledge and know-how leading to & embedded in products, services and management systems Technologies are embedded not only in product but in all the primary and support activities of the Firm.
Technological Changing on the Basis of Non Price Factors Customers Demand More variety More customization Frequent model changes High quality Faster delivery Better Service Advanced design
Understanding the Technology Management Challenge Traditional trade offs – between price and quality or between price and choice – are replaced by competitive prices and whole set of non-price factors. Quality used to be a differentiator earlier now if you cannot offer quality, you cannot be in the market.
Activities Primary Support
The Value Chain and Technology Change Firm Infrastructure
M A
Human Resource Management
R G
Technology Development
I N
Procurement
M
Inbound Logistics
A
Operations
Outbound Marketing Service Logistics and Sales N
Acknowledgement - UNIDO: Guidelines for the Formulation of Technology Strategies for Hi-tech Companies
R G I
Technological Change Mapping Basic / Generic Technologies, Proprietary Technologies, Pacing Technologies and Emerging Technologies Possible future products / processes Planned new products / processes Core products / processes
Can use but need to keep track of best sources of supply
Basic
Keep watching Invest in R&D
Keep close watch
MUST MAINTAIN Proprietary
Pacing
Emerging
Impact of Technological Change Technological change allows firms to produce the same rate of output using fewer inputs Technological change may be input neutral, labour saving or capital saving Single most source of economic growth in the USA has been “Technological Change”
Response Strategy to cope with Change
Products • • •
What product is the company making? Is that product environmentally acceptable? Are there short-, medium-, or long-term risks in the continuation of this product? • Should this product be re-designed to take account of the environmental issue? • What are the risks and what are the opportunities presented?
Response Strategy to cope with Change
Technologies • Have technologies moved on? • Is there an opportunity to innovate with technology? • Is there room to modify existing technologies? • Could these technologies be better used? • Is operator training adequate? • What are the risks in opportunities?
Response Strategy to cope with Change
Competitors • Who are the enterprises competitors? • Who are the local, national and international competitors? • What are these competitors doing? Are they designing products and processes for the environment? Are they marketing their products in an innovative way? Are they driving down costs through environmental innovation? What risks do I face in comparison to my competitors?
Proposed model for PDTCs Universities
Data & Information Center
Intranet
High Tech Companies Technology Pole I
Specialized projects
Research Labs
Training Regional Pole or Technology Management Center
Technology Pole II
Fund Mobilization
Govt./Local body relations Technology Pole n
Project 1
P2
P3
Pn
Thank-you