PRODUCTION AND OPERATIONS MANAGEMENT Recommended Books 1) Production & Operations Management-Prof. K Ashwathappa, K Sridhar Bhat-HPH 2) POM-Kanishka Bedi-Oxford 3) POM – Martin K starr- Biztantra 2004 Indian reprint 4) Operations Management for Competitive Advantage- Chase, Jacobs, AquilanoTMH, 10/e.20 5) Operations ManagementWilliam J stevensonMcGraw Hill, 7/e, 2005
MODULE-1 Introduction to Production and Operations Management •Nature of POM •Systems approach to POM •Factors affecting POM today •Types of production & Production systems •Productivity and competitiveness •Production/Operation strategy
MODULE-2 Product, Process and Service design •Product design and development •Process planning and process design •Production processes, •Service Operations •Production Technology •Problems
MODULE-3 Facility, Capacity, Location and Layout •Manufacturing facility planning •Long range capacity planning •Facility Location and facility layout •Problems
MODULE-4 Capacity management •Job Design •Ergonomics •Method study and work measurement •Employee productivity •Learning curve •Short term capacity planning •Aggregate planning and capacity requirement planning •Problems
MODULE-5 Materials Management •Scope, functions, IS •Purchasing function •Inventory Mgt. •MRP, JIT,ERP •Problems
MODULE-6 Production Scheduling •MPS •Priority sequencing •LOB
MODULE-7 Quality Management •SQC techniques •TQM •Quality circles •Problems
MODULE-8 Technology Management •Automation and Robotics •Technological change •Maintenance Mgt.
PRODUCTION AND OPERATIONS MANAGEMENT MODULE-1 •
NATURE OF POM
Introduction to POM •
Nature of POM
•
Systems approach to POM
•
•
Factors affecting POM today Types of production & Production systems
•
Productivity and competitiveness
•
Production/Oper ation strategy
Production is the basic activity of all industrial units, all other activities revolve around this activity Example: 1) Automobile industry, Food processing, IT & ITEs The Production activity is the step by step conversion of one form of material into another form either chemically or mechanically in other words production is the act of transformation ie inputs are processed and transformed into some output Production = Output/Input Input – Men, Material, Machine, Money Output – Goods/Services that satisfy the wants of Individuals/Organizations PRODUCTION MANAGEMENT Production Management deals with decision making related to production process so that the resulting goods are produced according to specifications, in the the amounts and by the scheduled demanded and at minimum cost.
PRODUCTION AND OPERATIONS MANAGEMENT MODULE-1
•
Operations Management PM is more used for a system where tangible goods are produced. whereas OM is more frequently used where various inputs are transformed into intangible services. Like banks, airlines, utilities, pollution control agencies , super bazars, police departments, consultancy services etc.
Introduction to POM •Nature of POM •Systems approach to POM •Factors affecting POM today
Production Management (Products) 1) 2) 3)
•Types of production & Production systems
5)
•Productivity and competitiveness
6)
•Production/Ope ration strategy
10)
7)
Tangible Can be produced to inventory for off the shelf availability Minimal contact with ultimate consumer Complex and interrelated processing Demand on system variable on weekly, monthly and seasonal basis Markets served by production system are regional, national and international Large units that can take advantage of economies of scale
Operations Management (Services) 1) 2) 3)
Intangible and perishable; consumed in the process of their production Availability achieved by keeping the productive system open for services High contact with clients or customers
5)
Simple processing
7)
Demand commonly variable on hourly, daily and weekly basis
9)
Markets served by production system are usually local
11)
Relatively small units to serve local markets
Example: Cement, sugar mills etc. Example: KEB, BWSSB etc
PRODUCTION AND OPERATIONS MANAGEMENT •
Production system
MODULE-1 Introduction to POM •Nature of POM •Systems approach to POM •Factors affecting POM today •Types of production & Production systems •Productivity and competitiveness Production/Opera tion strategy
Inputs
Environment Legal/political, social, Technological & Economic
Market Competition, product information, customer desires
Primary Resources Men, Material, Machine, Money
Conversion Sub-system
Physical (Manufacturing, Mining) Locational services (Transportation) Exchange Services (Retailing/wholesale) Storage Services (warehousing) Other Private Services (insurance, finance, utilities, real estate, Health, Business service & Personal service) Government services (Local, state, central)
Control Sub-System
Outputs
Goods or Services
Decision Maker
PRODUCTION AND OPERATIONS MANAGEMENT •
Factors affecting POM today
3. 4. 5. 6. 7. 8. 9. 10. 11.
Effect of Automation (Robotics, CAM, CAD) Information Technology Liberalization Globalization Emergency of MNC’s Government Policy changes ICE (Information, Communication & Entertainment) GDP shift from production and agriculture to services CK Prahlad’s’ book on New age of Innovation
MODULE-1 Introduction to POM •Nature of POM •Systems approach to POM •Factors affecting POM today •Types of production & Production systems •Productivity and competitiveness Production/Opera tion strategy