MANAGEMENT CONTROL OF IT PROJECT PRESENTATION BY SHIRISH DESHMUKH – 8354 TANAY BOKIL – 8356 NITIN K. BANKA – 8359 NISHANT SINGH - 8360
Flow Of Presentation y Corporate Strategy y Scope Of MCS in IT y Phases of MCS in IT projects y Cause for failure & Success of IT projects y Infosys –Global Delivery Model –A Case
CORPORATE LEVEL STRATEGY CMMI LEVEL – 5 SYSTEMIZING THE PERSON
Sources: www.nasscom.com c
PERSONALIZING THE SYSTEM
SCOPE OF MCS IN IT ORGANISATION y DECENTRALISED ORGANISATION STRUCTURE
Flat organization structure y FOCUS ON PROJECTS
Multiple projects are running at same time. Control at top level is then a challenge. y LESS RELIABLE STANDARDS
Many projects are sufficiently different from prior projects, so that historical information is not of much help, and allowance must be made for their unique characteristic.
SCOPE OF MCS IN IT ORGANISATION y DIFFERENT RHYTHM
Projects start small, build up to a peak activity, and then taper off as completion nears.
PHASES OF MANAGEMENT CONTROL DECISION TO UNDERTAKE PHASE I EXECUTION
PHASE II EXECUTION PHASE N EXECUTION
STRATEGIC PLANNING
EVALUATION
EVALUATION FINAL EVALUATION
REVISION DETAILED PLANNING
REVISION
BACKED BY MIS REPORTS Sources: Anthony Govingrajan
Effective Project Management in IT y Only promise what you can realistically deliver y Establish milestones y Set clear expectations y Set up a realistic budget y Establish contingency plan y Communicate regularly y Make the project sustainable
Major Causes of IT project Failure
Sources: PMI project management handbook- 3rd Edition
Common reasons for failure of IT projects y Undeveloped Project Goals y Poor Project Team Composition y Lack of Project Management & Control y Inappropriate Technology Base y No Senior Management Involvement y Escalating Project Cost & Time of Completion
Minimizing Damage: What to do if a Project is cancelled y To Communicate the failure to entire project team y Determining what went wrong
Major Causes of IT project success - CSF
Sources: PMI project management handbook- 3rd Edition
Sources: PMI project management handbook- 3rd Edition
Infosys – Global Deliver Model y Processes
Robust process-orientation helps us deliver solutions from multiple locations. y Quality Deliver world-class solutions by ensuring quality across processes, interfaces and outputs, in management, core and support process. y Tools
PRISM – MCS AT INFOSYS
Monitor large and complex projects through a combination of indigenous tools. Sources: www.infosys.com
Infosys – Global Deliver Model y Knowledge Management
Knowledge Management Services help assess customer needs, evaluate technologies and recommend solutions. in the flattening world requires companies to shift operational priorities in four areas. defined as the four shifts required to win in the Flat World. y Program Management
Project management processes address key aspects across the project life cycle. y Risk Mitigation
Infosys’ risk management framework covers risk identification, prioritization and mitigation.
Infosys Project Process
Infosys Processes
Key Elements Project Processes
PRISM
Process Infrastructure
Traceability
PRIDE
Defect Detection, Prevention, Tracking
QSD
Measures & Metrics
BOK
Estimation
PA
Records
Reference document
Department and Process Manuals
Quality Manual and Organizational Manual
Quality Assurance & Quality Control
Risk Mitigation
PDB, PCB , Tools Repository
Requirement Number System Test Plan Reference
Description FORWARD
Traceability Integration Test Plan Reference
HLD Reference BACKWARD
Unit Test Plan Reference
DD Reference
Defect Detection, Prevention, Tracking
Reviews
Measures
• • • •
Effort Defects size Schedule
Testing
•Scientific principles •Numeric meaning •Physical attributes
&
Metrics
• Process • Product • Service
•Setting quantifiable goals •Measuring & tracking progress •Taking decisions •Planning improvements
Estimation
Quality Assurance
Quality Control
Risk Mitigation
Basing size
Plan follow up Productivity Skill Requirements Execution Complexity Risks/Uncertainties Resource availability Time and Schedule Unit Costs
Defects identification
Identification
Technology follow up Prioritization Business domain training
Correction
Mitigation options Audit