Ka Cv June2007
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Kevin Anderson 47 Caspian Close, Fishbourne, Chichester, West Sussex, PO18 8AY Tel : 01243 – 784635 Mob : 07970 – 054342 Email : [email protected]
An accomplished Enterprise systems engineer with a wealth of experience in UNIX SAN environments. Specialises in Systems migration, Hardware Upgrade, Installation and Build, Problem determination. TECHNICAL COMPETENCIES Key Enterprise systems • Brocade SAN products • SUN Servers • IBM RS6000 • Automated Tape Backup • I/O Infrastructure
Client Relationships • Planning meetings • Progress review • Proposal writing • Proposal review
Day to day roles • Disaster proofing • Hardware Installation and upgrade • Firmware maintenance • Trouble shooting
Improving problem management • Understanding customers’ business needs • Team building & interaction • Developing best practises • Solution creation PROFESSIONAL CAREER
Hewlett Packard (formerly Synstar) Project Support Engineer
• • • • • • •
2007
Provided multi-vendor support within the Customer Delivery division Fibre Channel SAN training by Brocade. Advocated Linux as a carrier grade server OS. Reduced maintenance costs by bringing subcontracts in-house. Created a system to receive SUN explorer files from customers using SCP. Researched and provided training. Provided 24x7 'on call' engineering support. MOST RECENT PROJECT
British Airways - Project Support Engineer
• •
• • • •
Overseeing Sun and IBM mid-range systems deployment in BA's data centres. Planned takeover of hardware maintenance for BA's 8 Sun E10k platforms, resulting in major cost savings compared to Sun's own quote. Sourced and supervised E10k hardware training courses for in-house engineering staff. Ran a six month survey of BA's archive media, identifying business risks. Produced report to B.A.’s Director of IT. Presented staff training courses covering; TCP/IP, Unix/Linux troubleshooting. Shortened down-time by undertaking Sun explorer dump cracking.
Synstar
Shift Engineer
1998 - 2007
European Bank Computer Engineer Contract 1998 • Introduced a ‘best-practice’ culture on this short-term contract that provided an ongoing structure for the in-house IT team. Dresdner Bank
Help desk Support Engineer
Contract
1 Kevin Anderson 0044 7970 054342
1998
•
Protected the audit trail for a multi-million pound banking account by rectifying inappropriate user action. Westminster College Help desk Supervisor Contract 1995-1998 • Managed a Novell/Windows platform for 200 workstations and up to 2000 student areas across four remote sites in Central London.
• • •
Named as “the first person to make the help desk work” by the IT User Group Developed professional rapport in the MIS department and became the preferred contact through a personal and supportive approach with customers. Reduced downtime by optimising engineers schedules.
Took a sabbatical and undertook further training in Networking and Unix/Linux systems
1994-1995
Granada Computer Services
1985-1994
• • • • •
Mainframe Computer Engineer
Used slack time during shifts to study and gain deeper knowledge of key technologies. Created an intranet web site called knowledge club, designed as an informal forum where staff could share useful techniques. Received training on SUN from Polaris in the Netherlands (the company which wrote Sun's own training courses). Trained on ICL and IBM mainframe systems. Initially joined DPCE prior to its take-over by Granada Computer Services.
Primary customers included :British Airways plc •Shift Engineer responsible for IBM mainframe and plug compatible hardware. J. Sainsbury’s Head Office, London • Responsible for ICL & IBM mainframe hardware and desktop terminal and micro-computers, including PCs and an early Novell network at J Sainsbury's head office in London. •
Guy’s Hospital Responsible for prime mid-range systems and associated terminals. Control Data Corporation • Ab-initio training in micro-electronics & computing. PERSONAL & INTERESTS Computing In partnership with his brother, built their first working desktop computer, running CPM in 1979. German language In order to keep up with three by-lingual daughters, a difficult but fascinating task! European History Interested by the development and migration of technologies and commerce around Europe between Roman and modern times. Drawing and painting
2 Kevin Anderson 0044 7970 054342
An accomplished Enterprise systems engineer with a wealth of experience in UNIX SAN environments. Specialises in Systems migration, Hardware Upgrade, Installation and Build, Problem determination. TECHNICAL COMPETENCIES Key Enterprise systems • Brocade SAN products • SUN Servers • IBM RS6000 • Automated Tape Backup • I/O Infrastructure
Client Relationships • Planning meetings • Progress review • Proposal writing • Proposal review
Day to day roles • Disaster proofing • Hardware Installation and upgrade • Firmware maintenance • Trouble shooting
Improving problem management • Understanding customers’ business needs • Team building & interaction • Developing best practises • Solution creation PROFESSIONAL CAREER
Hewlett Packard (formerly Synstar) Project Support Engineer
• • • • • • •
2007
Provided multi-vendor support within the Customer Delivery division Fibre Channel SAN training by Brocade. Advocated Linux as a carrier grade server OS. Reduced maintenance costs by bringing subcontracts in-house. Created a system to receive SUN explorer files from customers using SCP. Researched and provided training. Provided 24x7 'on call' engineering support. MOST RECENT PROJECT
British Airways - Project Support Engineer
• •
• • • •
Overseeing Sun and IBM mid-range systems deployment in BA's data centres. Planned takeover of hardware maintenance for BA's 8 Sun E10k platforms, resulting in major cost savings compared to Sun's own quote. Sourced and supervised E10k hardware training courses for in-house engineering staff. Ran a six month survey of BA's archive media, identifying business risks. Produced report to B.A.’s Director of IT. Presented staff training courses covering; TCP/IP, Unix/Linux troubleshooting. Shortened down-time by undertaking Sun explorer dump cracking.
Synstar
Shift Engineer
1998 - 2007
European Bank Computer Engineer Contract 1998 • Introduced a ‘best-practice’ culture on this short-term contract that provided an ongoing structure for the in-house IT team. Dresdner Bank
Help desk Support Engineer
Contract
1 Kevin Anderson 0044 7970 054342
1998
•
Protected the audit trail for a multi-million pound banking account by rectifying inappropriate user action. Westminster College Help desk Supervisor Contract 1995-1998 • Managed a Novell/Windows platform for 200 workstations and up to 2000 student areas across four remote sites in Central London.
• • •
Named as “the first person to make the help desk work” by the IT User Group Developed professional rapport in the MIS department and became the preferred contact through a personal and supportive approach with customers. Reduced downtime by optimising engineers schedules.
Took a sabbatical and undertook further training in Networking and Unix/Linux systems
1994-1995
Granada Computer Services
1985-1994
• • • • •
Mainframe Computer Engineer
Used slack time during shifts to study and gain deeper knowledge of key technologies. Created an intranet web site called knowledge club, designed as an informal forum where staff could share useful techniques. Received training on SUN from Polaris in the Netherlands (the company which wrote Sun's own training courses). Trained on ICL and IBM mainframe systems. Initially joined DPCE prior to its take-over by Granada Computer Services.
Primary customers included :British Airways plc •Shift Engineer responsible for IBM mainframe and plug compatible hardware. J. Sainsbury’s Head Office, London • Responsible for ICL & IBM mainframe hardware and desktop terminal and micro-computers, including PCs and an early Novell network at J Sainsbury's head office in London. •
Guy’s Hospital Responsible for prime mid-range systems and associated terminals. Control Data Corporation • Ab-initio training in micro-electronics & computing. PERSONAL & INTERESTS Computing In partnership with his brother, built their first working desktop computer, running CPM in 1979. German language In order to keep up with three by-lingual daughters, a difficult but fascinating task! European History Interested by the development and migration of technologies and commerce around Europe between Roman and modern times. Drawing and painting
2 Kevin Anderson 0044 7970 054342
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