Julie Shepherd

Julie Shepherd 1236 SW 7th St Hermiston, OR 97838 Phone: (541) 720-4166 OBJECTIVE I desire to obtain a job that is challenging, rewarding and progressing towards a goal of success. Working for a company with an emphasis on quality, respectability and exceptional customer service would be ideal. My goal is to aid in the prosperity of that company and at the same time, further my education as a part time distant education student at Blue Mountain Community College. EDUCATION 2001-2005 Hermiston High School Fall 2007-2008 Blue Mountain Community College

Hermiston, OR

Hermiston, OR

I attended BMCC working towards a two year Associates degree in Computer science and business. QUALIFICATIONS Excellent customer service and people skills. Strong work ethic, quick learner, and have the ability to work with others or independently. Ability to multi-task and effectively function under pressure. Strong verbal and written communication skills and great organization skills. Fluent with both Windows and Macintosh operating systems. EXPERIENCE June 2008-April 2009 Simmons Financial Group- Commercial Dept. Admin

Hermiston, OR

Duties included processing all new business insurance policies, as well as renewals, preparing financial agreements, processing payments, providing customer service via email and phone, preparing summaries of insurance policies and payment histories, data entry, assisting agents and general administrative duties.

July 2005-March 2008 RCC/Unicel- Retail Sales Associate

Hermiston, OR

Duties included providing customer service, selling wireless service and accessories, managing customer accounts, processing insurance claims, performing weekly inventory counts, programming phones and computers, train new employees, processing payments and make daily deposits. January 2001-July 2005 Best Cleaners- Cashier/General

Hermiston, OR

Duties included operating the cash register, providing customer service, managing customer billing accounts, monthly payroll, telesales, supervising employees, and processing customers orders.

REFERENCES David Shepherd- Past Employer Hermiston, OR (541)561-3541 Danette Bienert Hermiston, OR (541)561-8700 Erica Sandoval- Personal Hermiston, OR (541)561-5544 Beth Sullivan- Personal Hermiston, OR (541)571-7869