Jpw Deliverables Brochure

JPWassociates KEEPING THE POWER IN YOUR HANDS

Why our customers choose JPW for the support of their equipment? “JPW is the de-facto standard for service...”

Atmos Energy

JPW looks to put you in control by creating a business culture that allows our customers to manage the life cycle of their equipment based on their broad business needs. Understandably right, because this is your equipment and your investment. Rather then annual contracts that lead to end of life obsolescence- JPW offers freedom. Freedom from contracts, freedom from the retirement of functional equipment and the freedom to choose. The manufacturers strategy is to sell new hardware. What does this mean for the end user? Your equipment has an expiration date because the manufacture needs you to buy

Reduce-Reuse-Recycle

2009

new. Purchasing a “new” system does not always mean an increase in your operational efficiency- but it does always increase the manufacturers sales goals. JPW conversely partners with our customers to help meet their strategic objectives while reducing expenses. JPW’s engineering department has been able to produce the parts needed to keep your hardware running- indefinitely. And historically JPW has charged less for support of a unit in it’s tenth year then the manufacturer charged in it’s second. It’s simple. JPW will save you on average 50% annually for support, while drastically extending the life of your

Contents: JPW Difference Hardware Maintenance Exclusive JPW Designs Contact

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equipment. JPW- Keeping the power in

your hands.

JPW has designed ways to reduce our carbon footprint and encourages your company to come along side ours in an effort to be more corporately responsible. JPW recycles all packaging materials used in their depot shipping process and offers you the chance to join them in their effort to be more environmentally responsible. JPW created “R3 Ship” as apart of their shipping structure to promote the reuse of packaging materials. This is one of the many ways that JPW is joining the nations effort to conserve energy. Log onto their website today to register your company in the JPW R3 Initiative and see how JPW is helping the planet.

JPW Associates Inc.

JPW component level board repair

Who we are as a company... JPW is a leading independent service provider of revenue processing equipment supporting post warranty units for retail and utility companies both nationally and internationally. With over 20 years of experience, JPW has perfected its depot service to offer the most cost effective, high quality support with the fastest turnaround in the industry, while providing an unparalleled 4 month warranty. JPW is built on shared values, with a united passion that drives them to be the best in the industry . This common thread is shared by each employee, where their values shape the way they do business and set the standard by which they measure their success. The JPW serviced equipment is used by their customers to support over 100 million households and business world wide.

“JPW Exclusive Designs” With their extensive industry experience JPW has compiled ample research on the life of the equipment they support. After noticing consistent failures in certain units the JPW engineering department developed custom solutions to halt repeatable failure. Check out page 3 for an expansive list.

The JPW Difference JPW focuses on three key qualities: Fast Turnaround, Quality Service and Cost Effective Repair; but it is their business model that truly sets them apart form the competition. Flexibility. JPW’s ability to respond quickly and precisely to each of their customers unique business needs ultimately creates the profound chasm between them and the manufacture. Let JPW stand in the gap by- removing: annual contracts, forced obsolescence, extended downtime, astronomical cost and inconvenient terms.

Turn Around

Cost Effective Repair

JPW offers a standard 2-day turnaround on repairs. Our skilled technicians coupled with our time tested processes substantially reduces downtime. We have teamed up with FedEx to provide the best shipping and logistics services available so that your equipment will be returned to you, at our expense, in the same condition it left our facility, repaired and ready for the field.

JPW offers the flexibility of pay-as-yougo or contractual payment options with the stability of fixed pricing. Our tiered pricing schedule allows you to know how much a repair will cost before the unit even fails this gives you better control over you maintenance budget.

Quality Service

Flexible Payment Plans

JPW believes that it is our customers who should determine when to retire their equipment- not the manufacture. The determining factor to retiring equipment should be your business plan, not end of life obsolescence. Due to our engineering departments extensive research we are able to keep your equipment running even if the manufacture discontinues the product- we’re in it for the long haul.

In these tough economical times, why pay for something you likely will not use. JPW’s pay-as you-go eliminates costly insurance (annual contracts) against the “possibility” of equipment failure. Rather then purchasing blanket coverage on every terminal, where you pay regardless if the unit fails during a calendar year, JPW provides an alternative where you can secure the highest level of depot maintenance- as required. Pay-as-you-go

Warranties -Repairs carry a limited 4 month -Purchases carry a limited 6 month

will always save the end user 50% or more over an annual contract that assumes that every unit will require service within a year.

Neptune Pocket Pro Reader JPW offers a long term solution to Neptune pocket reader moisture failures Excessive equipment down time leads to a substantial decrease in you companies efficiency. Discover how JPW Associates has solved repeatable failure with their “Exclusive JPW Design”

YellowJacket

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$130 each

40% of all G5 failures are shock related. This represents an unnecessary annual expense. An end user supporting 100 handhelds pays around $15,000 a year for shock failures. JPW has developed a case that will save you money.

• The G5 Protective case is a precision mold made to tightly fit your unit • All functionalities are preserved and easily accessible • It halts shock related failures and can withstand repeated drops of up to 4 feet onto concrete surfaces Check out “JPWYellowJacket_cs” on YouTube

The Neptune pocket reader is commonly used in a rugged application, yet the system is not built to withstand inclement weather. Statistically 85% of all Neptune pocket readers fail due to water damage. A hole found within the units charging port allows water to easily enter- shorting the battery and or display assembly. JPW has a solution! Its engineering department has developed high performance weather resistant parts to enhanced the Neptune’s casing and reduce repeatable failures. By introducing high performance, weather resistant parts the Neptune Pocket reader works more efficiently in its traditional rugged environment.

For only $195 JPW will upgrade your Neptune unit with the JPW

Designing Permanent Solutions

JPW employes a full engineering department that has the expertise to design permanent solutions to predictable failures. This added value reduces product failures saving JPW customers time and money while drastically extending the life of their equipment. Where the manufacture designs equipment based on projected operability requirements, JPW has actual historical failure data when developing permanent solutions. Whether that means adjusting antennas and keyboards or designing environmental resistant solutions, JPW has the answers. Check out the exclusive design page on the website for the latest improvements.

Exclusive weather resistant packagedrastically increasing the life of your unit while reducing down time and saving you money.

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YellowJacket Please call and reference this brochure for 10% “Yellow Jacket.”

off your first JPW

JPW also offers a quantity discount on all Yellow Jacket purchases please inquire at

1-800-446-2463

Contact us:

Sales, Repair, Support

Technical Support

Accounts Payable

Email: [email protected]

John Wristbridge

Josh Davidson

Ashley Wristbridge

Web: Jpwassociates.com

cell: 609-929-9009 office: 856-546-0111 email:[email protected]

Office: 856-546-0111 Email: [email protected]

Office: 856-546-0111 Email:[email protected]

7am -6pm est. (Mon- Fri)

General: 1-800-446-2463

Ship to:

11 East Taylor Ave Audubon, NJ 08106

John Wristbridge-President & CEO John Wristbridge is the president and founder of JPW Associates. He has overseen its development and is responsible for driving its growth and profitability. His role in the company encompasses all aspects of strategy, operations, service support and corporate finance.

John started the company in 1986 and today employs a staff of twenty five. He is a 3rd generation business owner who was greatly influenced by his Grandparents and Parents strong work ethic and determination. Today John’s four children work along side him. These strong family ties have greatly benefited JPW with the advantages of: common values, strong commitment, loyalty, & stability. John directed JPW Associates to a leadership position in the depot maintenance industry by offering the highest level of service to his customers at cost effective rates with a two day turn around. A recent customer survey has demonstrated

that responsiveness is still the most important component of the JPW product, proving that its what truly sets them apart from the competition. John’s greatest sense of personal satisfaction is realized when a customer upgrades to a new system and following the manufactures warranty expires, this former customer returns to JPW for the remainder of the new systems life. John takes pride in JPW, because it’s a company built on shared values with a united passion that drives JPW to be the best in the industry.

John P Wristbridge Founder of JPW Associates Inc. President/CEO

“Everything we do at JPW starts with our core mission to serveOur customer, our families, our neighbors, our country and most importantly our God and Savior Jesus Christ.” John Wristbridge

JPW’s Complimentary Repair

JPW would like to offer you a complimentary repair on your first serviced unit. PLease detach this page from your brochure and send it to our office. Someone will contact you to start the complimentary repair process.

JPW is excited for the opportunity to work with your company. We guarantee you will save money as well as drastically extend the life of your hardware. Thank you for considering JPW for the support of your hand held processing

equipment. We look forward to working with you!

Check us out on the web jpwassociates.com for a FREE First REPAIR

Company Name:________________________________________ Contact:________________________________________ Phone Number: (

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Email Address:____________________________________ Unit to be service:__________________________________ Comments:___________________________________________________________ ___________________________________________________________ ___________________________________________________________

JPW Associates Inc. PO Box 67 Haddon Heights, NJ 08035