Ivco 2007 Unv Assessing Cons Tri But Ion
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Assessing Volunteers’ Contribution to Development IVCO Conference, Montreal, Canada 16-19 September 2007
Donna Keher Chief, Partnerships, Communications & Resources Mobilization Group
Background and Purpose Promoting volunteerism as a key component of human development Need to clarify the contribution of volunteerism to development IVSO Conference 2004 – proposed that UNV develop a methodology, with other VIOs
Steering Committee AVI - Australian Volunteers International CCI - Canadian Crossroads International DED - German Development Service JOCV - Japan Overseas Co-operation Volunteers Skillshare International (UK) UNV - United Nations Volunteers VSA - Volunteer Service Abroad (New Zealand)
Process Feb. – April 2006: Field tested in 12 countries •
Draft guidance note & feedback sheets
June 2006: Validation workshop in Bonn •
Reviewed tools, further refined
October 2006: Feedback to IVCO conference November 2006: Applied in UNV results workshop •
UNV Tsunami response
Key issues 9 Contribution of volunteerism for development 9 Key results 9 How results are achieved 9 The added value of volunteerism 9 Factors that help or hinder the contribution 9 Lessons from volunteering 9 How lessons can enhance development planning
Important distinctions Outputs •
Short-term deliverables
Outcomes •
Collaborative process
Impact •
Long-term sustainable change
3 Questions 1. What is the contribution made by the volunteer? •
Output/ outcome/impact
2. How was this achieved? •
Validation
3. What were the lessons learned? •
SWOT
Steps in the methodology 1.
Workshops with volunteers and beneficiaries ¾ Individual
2.
contributions
National workshops, includes partners ¾ Aggregated
3.
Workshops with other VIOs & partners ¾ Exchange
4.
data
findings, promote collaboration
Globally (refining the methodology) ¾ Aggregate
the data / lessons / research / plans
Examples of results GOALS Improvements in health
OUTPUTS
OUTCOMES
GIPA (greater involvement of people with AIDS) promoted in different sectors of society
Greater involvement of PLHAs in improving their access to basic social services
LONGER TERM IMPACT Greater social acceptance of PLHAs
Significant reduction in stigma and discrimination of PLHAs
Environmental sustainability
Capacity and confidence built among members of selected communities in natural resource management and conservation
Awareness and involvement of communities in taking care of natural resources
Reduction in poverty and environmental protection
Gender Equity
Participation of women in project implementation/ community activities promoted
Changed perception about ability of women to be involved/ participate in development.
Greater involvement of women in development activities
Capacity built among selected women PLHAs
Greater involvement of women PLHAs in improving access to care, treatment and other support services.
Value added 9 Systematic knowledge of the contribution of volunteerism for development 9 Awareness of volunteering and its role in development 9 Sharing experiences and lessons • between volunteers and partners (capacity building) 9 Wider recognition of volunteers and their work 9 Greater volunteer perspective (“bigger picture”) 9 Flexible methodology can adapt to context
Resources needed Development Develop & field-test
Implement
1 year 9apply
In-house preparation, consultation, logistics, reviews Consultants on-site
3-6 months
People in workshops (local, national, with VIOs)
380 people
9apply
~ $77,000 (US)
9apply
Money (for consultants, travel, workshops, etc.)
~ 40 days
Challenges During workshops: Different concepts of “volunteering” Specifying “soft” aspects – motivation, adaptability, knowledge of local context
Distinguishing outputs, outcomes, impact Claiming credit beyond actual contributions Involving beneficiaries, partners, other stakeholders Aggregating data: Country-specific, context-specific Different quality, language of workshop reports
Lessons learned Workshops – Advance planning – Train facilitators – Minimum 2 days (allows analysis)
Improve partner buy-in Translate into local languages (tools, notes) Avoid jargon Adapt / simplify the methodology (e.g. steps) Better if volunteers are in assignments for 2 years+
Going Forward UNV results workshops (Oct.- Nov. 2007) • capture aggregate contributions of volunteers
Project evaluation exercises • Before evaluation teams visit
Additional Use • •
Exit reports of individual volunteers UNV inputs to UNDP country reviews
Share experiences with other VIOs • further enhancement
For further details…
Caspar Merkle Evaluation Specialist
[email protected]
THANK YOU
Donna Keher Chief, Partnerships, Communications & Resources Mobilization Group
[email protected]
Donna Keher Chief, Partnerships, Communications & Resources Mobilization Group
Background and Purpose Promoting volunteerism as a key component of human development Need to clarify the contribution of volunteerism to development IVSO Conference 2004 – proposed that UNV develop a methodology, with other VIOs
Steering Committee AVI - Australian Volunteers International CCI - Canadian Crossroads International DED - German Development Service JOCV - Japan Overseas Co-operation Volunteers Skillshare International (UK) UNV - United Nations Volunteers VSA - Volunteer Service Abroad (New Zealand)
Process Feb. – April 2006: Field tested in 12 countries •
Draft guidance note & feedback sheets
June 2006: Validation workshop in Bonn •
Reviewed tools, further refined
October 2006: Feedback to IVCO conference November 2006: Applied in UNV results workshop •
UNV Tsunami response
Key issues 9 Contribution of volunteerism for development 9 Key results 9 How results are achieved 9 The added value of volunteerism 9 Factors that help or hinder the contribution 9 Lessons from volunteering 9 How lessons can enhance development planning
Important distinctions Outputs •
Short-term deliverables
Outcomes •
Collaborative process
Impact •
Long-term sustainable change
3 Questions 1. What is the contribution made by the volunteer? •
Output/ outcome/impact
2. How was this achieved? •
Validation
3. What were the lessons learned? •
SWOT
Steps in the methodology 1.
Workshops with volunteers and beneficiaries ¾ Individual
2.
contributions
National workshops, includes partners ¾ Aggregated
3.
Workshops with other VIOs & partners ¾ Exchange
4.
data
findings, promote collaboration
Globally (refining the methodology) ¾ Aggregate
the data / lessons / research / plans
Examples of results GOALS Improvements in health
OUTPUTS
OUTCOMES
GIPA (greater involvement of people with AIDS) promoted in different sectors of society
Greater involvement of PLHAs in improving their access to basic social services
LONGER TERM IMPACT Greater social acceptance of PLHAs
Significant reduction in stigma and discrimination of PLHAs
Environmental sustainability
Capacity and confidence built among members of selected communities in natural resource management and conservation
Awareness and involvement of communities in taking care of natural resources
Reduction in poverty and environmental protection
Gender Equity
Participation of women in project implementation/ community activities promoted
Changed perception about ability of women to be involved/ participate in development.
Greater involvement of women in development activities
Capacity built among selected women PLHAs
Greater involvement of women PLHAs in improving access to care, treatment and other support services.
Value added 9 Systematic knowledge of the contribution of volunteerism for development 9 Awareness of volunteering and its role in development 9 Sharing experiences and lessons • between volunteers and partners (capacity building) 9 Wider recognition of volunteers and their work 9 Greater volunteer perspective (“bigger picture”) 9 Flexible methodology can adapt to context
Resources needed Development Develop & field-test
Implement
1 year 9apply
In-house preparation, consultation, logistics, reviews Consultants on-site
3-6 months
People in workshops (local, national, with VIOs)
380 people
9apply
~ $77,000 (US)
9apply
Money (for consultants, travel, workshops, etc.)
~ 40 days
Challenges During workshops: Different concepts of “volunteering” Specifying “soft” aspects – motivation, adaptability, knowledge of local context
Distinguishing outputs, outcomes, impact Claiming credit beyond actual contributions Involving beneficiaries, partners, other stakeholders Aggregating data: Country-specific, context-specific Different quality, language of workshop reports
Lessons learned Workshops – Advance planning – Train facilitators – Minimum 2 days (allows analysis)
Improve partner buy-in Translate into local languages (tools, notes) Avoid jargon Adapt / simplify the methodology (e.g. steps) Better if volunteers are in assignments for 2 years+
Going Forward UNV results workshops (Oct.- Nov. 2007) • capture aggregate contributions of volunteers
Project evaluation exercises • Before evaluation teams visit
Additional Use • •
Exit reports of individual volunteers UNV inputs to UNDP country reviews
Share experiences with other VIOs • further enhancement
For further details…
Caspar Merkle Evaluation Specialist
[email protected]
THANK YOU
Donna Keher Chief, Partnerships, Communications & Resources Mobilization Group
[email protected]
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