It.srinivas Dcr March 2009

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  • Words: 2,349
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Shift: Morning Sno User Name 1 Rahul 2 Pallavi 3 Raju

Novotel & HICC User & Guest Calls

Department MPL Guest Services Concierge

Problem Description 5 Interfaces to be restart Room:418 Internet problem Outlook is not opening

4 Kiran

Clients

Sales Meet STD phone to be install at G.05

5 Bhaskar

Lacantina

Micros is not working

6 Pavan

Bthe Bar

Check printer is not working

7 Raju

Concierge

Premier lounge printer is not working

8 Pallavi

Guest Services

Room:124 Internet problem

9 Sapna

Events

Delphi is not working

10 Sapna

Events

File Sharing problem

11 Chandu

Clients

Sales Meet phone to be shift to 1.05

12 Chandu

Clients

Need local phone line at O:S-1

13 systems

systems

3064,3124 outgoin to be barr

Action Taken Restarted 5 Interfaces Server socket & server problem-Restarted Wrong login-Relogged on

Tm/In

Tm/Out

Status Engineer Pending Srinivas Working Fine Srinivas Working Fine Srinivas

Installed ext:3064

Working Fine

Srinivas

Restarted the work station

Working Fine

Srinivas

Cable reconnected

Working Fine

Srinivas

Set as default printer

Working Fine

Srinivas

Internet & Phone problem-socket changed

Working Fine

Srinivas

Remapping done network drive

Working Fine

Srinivas

Educated

Working Fine

Srinivas

Given new phone connection

Working Fine

Srinivas

Installed ext:

Working Fine

Srinivas

Deactivated

Working Fine

Srinivas

Shift: Morning Sno User Name 1 Kanchan 2 Sasidhar 3 Pratibha

Novotel & HICC User & Guest Calls

Department IRD Sales Sales

Problem Description Ext:35 padlock ot be remove Mails & Delphi are not working Mails are not working

4 Rajendar

HK

Room:216 internet Socket problem

5 Mustafa

Systems

Accounts printer problem

6 Systems

Systems

Romms Phone&Internet labing to be done

Action Taken Removed Padlock SAV Updation done Renewed account settings

Tm/In

Tm/Out

Status Engineer Pending Srinivas Working Fine Srinivas Working Fine Srinivas

Reconnected the internet socket

Working Fine

Srinivas

Paper-jam--Removed

Working Fine

Srinivas

Pasted in 78 rooms

Working Fine

Srinivas

Shift: Morning Sno User Name 1 Sami 2 Sami 3 Rahul

Novotel & HICC User & Guest Calls

Department Systems Systems MPL

Problem Description IRD KOT printer is not working Registration area need 1 phone line Room:251 phone dead

4 Pallavi

Guest services

Room:218 phone dead

5 Kanchan

IRD

Micros is not working

6 Niharika

Sales

Mails are not working

7 Misra

HR

Internet is not working

8 Rakshit

HR

3 systems are not working

Action Taken I/O replaced Installed 3117 with local outgoing Cable rejointed

Tm/In

Tm/Out

Status Engineer Pending Srinivas Working Fine Srinivas Working Fine Srinivas

Line chord replaced

Working Fine

Srinivas

Restarted the WS

Working Fine

Srinivas

Account renewed

Working Fine

Srinivas

LAN re-enabled

Working Fine

Srinivas

Power loose contact-reconnected

Working Fine

Srinivas

Shift: Morning Sno 1 2 3

User Name

Department

Novotel & HICC User & Guest Calls Problem Description

4 5 6 7 8 9 10 11

Weekly Off (15-Feb-Sunday)

Action Taken

Tm/In

Tm/Out

Status Engineer Pending Srinivas Working Fine Srinivas Working Fine Srinivas Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Shift: Morning Sno 1 2 3

User Name

Department

Novotel & HICC User & Guest Calls Problem Description

4 5 6 7 8 9 10 11

Weelky Off 1st-Mar-Sunday

Action Taken

Tm/In

Tm/Out

Status Engineer Pending Srinivas Working Fine Srinivas Working Fine Srinivas Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Shift: Morning Sno User Name 1 Srihari 2 Rahul 3 Srikanth

Novotel & HICC User & Guest Calls

Department Accounts MPL Accounts

Problem Description 24 mb mail is not going Room:456 internet cable problem 4345 printer paper jam

4 Krishna

MPL

Mr.PAV mails are not working

5 Sami

Systems

1.09 Videoi conference to be install

6 Sami

Systems

Hall:4 need 1 phone line

7 Mythili

Events

Mails are not working

8 Srihari

Accounts

Mails are not working

9 Ramesh

Accounts

Excel is not opening

10 Sami

Systems

Ext:1881 problem

11 Sami

Systems

1.09 VC problem

12 KV Rajesh

Sales

Outlook is not opening

Action Taken Educated Re-fixed the socket Cleaned the prinetr

Tm/In

Tm/Out

Status Engineer Pending Srinivas Working Fine Srinivas Working Fine Srinivas

Given Hotel Manual IP address

Working Fine

Srinivas

Installed the sme

Working Fine

Srinivas

Installed the sme

Working Fine

Srinivas

19 mb file-educated

Working Fine

Srinivas

Account details renewed

Working Fine

Srinivas

Updates installed

Working Fine

Srinivas

Removed padlock

Working Fine

Srinivas

3 times dry run done&Completed

Working Fine

Srinivas

Opened in safe mode

Working Fine

Srinivas

Shift: Morning Sno 1 2 3 4 5 6 7 8 9 10 11

User Name

Department

Novotel & HICC User & Guest Calls Problem Description

Action Taken

Tm/In

Tm/Out

Status Engineer Pending Srinivas Working Fine Srinivas Working Fine Srinivas Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Shift: Morning Sno 1 2 3 4 5 6 7 8 9 10 11

User Name

Department

Novotel & HICC User & Guest Calls Problem Description

Action Taken

Tm/In

Tm/Out

Status Engineer Pending Srinivas Working Fine Srinivas Working Fine Srinivas Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Shift: Morning Sno 1 2 3 4 5 6 7 8 9 10 11

User Name

Department

Novotel & HICC User & Guest Calls Problem Description

Action Taken

Tm/In

Tm/Out

Status Engineer Pending Srinivas Working Fine Srinivas Working Fine Srinivas Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Shift: Morning Sno 1 2 3 4 5 6 7 8 9 10 11

User Name

Department

Novotel & HICC User & Guest Calls Problem Description

Action Taken

Tm/In

Tm/Out

Status Engineer Pending Srinivas Working Fine Srinivas Working Fine Srinivas Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Shift: Morning Sno 1 2 3 4 5 6 7 8 9 10 11

User Name

Department

Novotel & HICC User & Guest Calls Problem Description

Action Taken

Tm/In

Tm/Out

Status Engineer Pending Srinivas Working Fine Srinivas Working Fine Srinivas Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Shift: Morning Sno 1 2 3 4 5 6 7 8 9 10 11

User Name

Department

Novotel & HICC User & Guest Calls Problem Description

Action Taken

Tm/In

Tm/Out

Status Engineer Pending Srinivas Working Fine Srinivas Working Fine Srinivas Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Shift: Morning Sno 1 2 3 4 5 6 7 8 9 10 11

User Name

Department

Novotel & HICC User & Guest Calls Problem Description

Action Taken

Tm/In

Tm/Out

Status Engineer Pending Srinivas Working Fine Srinivas Working Fine Srinivas Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Shift: Morning Sno 1 2 3 4 5 6 7 8 9 10 11

User Name

Department

Novotel & HICC User & Guest Calls Problem Description

Action Taken

Tm/In

Tm/Out

Status Engineer Pending Srinivas Working Fine Srinivas Working Fine Srinivas Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Shift: Morning Sno 1 2 3 4 5 6 7 8 9 10 11

User Name

Department

Novotel & HICC User & Guest Calls Problem Description

Action Taken

Tm/In

Tm/Out

Status Engineer Pending Srinivas Working Fine Srinivas Working Fine Srinivas Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Shift: Morning Sno 1 2 3 4 5 6 7 8 9 10 11

User Name

Department

Novotel & HICC User & Guest Calls Problem Description

Action Taken

Tm/In

Tm/Out

Status Engineer Pending Srinivas Working Fine Srinivas Working Fine Srinivas Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Shift: Morning Sno 1 2 3 4 5 6 7 8 9 10 11

User Name

Department

Novotel & HICC User & Guest Calls Problem Description

Action Taken

Tm/In

Tm/Out

Status Engineer Pending Srinivas Working Fine Srinivas Working Fine Srinivas Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Shift: Morning Sno 1 2 3 4 5 6 7 8 9 10 11

User Name

Department

Novotel & HICC User & Guest Calls Problem Description

Action Taken

Tm/In

Tm/Out

Status Engineer Pending Srinivas Working Fine Srinivas Working Fine Srinivas Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Shift: Morning Sno 1 2 3 4 5 6 7 8 9 10 11

User Name

Department

Novotel & HICC User & Guest Calls Problem Description

Action Taken

Tm/In

Tm/Out

Status Engineer Pending Srinivas Working Fine Srinivas Working Fine Srinivas Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Shift: Morning Sno 1 2 3 4 5 6 7 8 9 10 11

User Name

Department

Novotel & HICC User & Guest Calls Problem Description

Action Taken

Tm/In

Tm/Out

Status Engineer Pending Srinivas Working Fine Srinivas Working Fine Srinivas Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Shift: Morning Sno 1 2 3 4 5 6 7 8 9 10 11

User Name

Department

Novotel & HICC User & Guest Calls Problem Description

Action Taken

Tm/In

Tm/Out

Status Engineer Pending Srinivas Working Fine Srinivas Working Fine Srinivas Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Shift: Morning Sno 1 2 3 4 5 6 7 8 9 10 11

User Name

Department

Novotel & HICC User & Guest Calls Problem Description

Action Taken

Tm/In

Tm/Out

Status Engineer Pending Srinivas Working Fine Srinivas Working Fine Srinivas Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Shift: Morning Sno 1 2 3 4 5 6 7 8 9 10 11

User Name

Department

Novotel & HICC User & Guest Calls Problem Description

Action Taken

Tm/In

Tm/Out

Status Engineer Pending Srinivas Working Fine Srinivas Working Fine Srinivas Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Shift: Morning Sno 1 2 3 4 5 6 7 8 9 10 11

User Name

Department

Novotel & HICC User & Guest Calls Problem Description

Action Taken

Tm/In

Tm/Out

Status Engineer Pending Srinivas Working Fine Srinivas Working Fine Srinivas Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Shift: Morning Sno 1 2 3 4 5 6 7 8 9 10 11

User Name

Department

Novotel & HICC User & Guest Calls Problem Description

Action Taken

Tm/In

Tm/Out

Status Engineer Pending Srinivas Working Fine Srinivas Working Fine Srinivas Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Shift: Morning Sno 1 2 3 4 5 6 7 8 9 10 11

User Name

Department

Novotel & HICC User & Guest Calls Problem Description

Action Taken

Tm/In

Tm/Out

Status Engineer Pending Srinivas Working Fine Srinivas Working Fine Srinivas Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Shift: Morning Sno 1 2 3 4 5 6 7 8 9 10 11

User Name

Department

Novotel & HICC User & Guest Calls Problem Description

Action Taken

Tm/In

Tm/Out

Status Engineer Pending Srinivas Working Fine Srinivas Working Fine Srinivas Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Shift: Morning Sno 1 2 3 4 5 6 7 8 9 10 11

User Name

Department

Novotel & HICC User & Guest Calls Problem Description

Action Taken

Tm/In

Tm/Out

Status Engineer Pending Srinivas Working Fine Srinivas Working Fine Srinivas Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

8 Shift: Morning Sno 1 2 3 4 5 6 7 8 9 10 11

User Name

Department

Novotel & HICC User & Guest Calls Problem Description

Action Taken

Tm/In

Tm/Out

Status Engineer Pending Srinivas Working Fine Srinivas Working Fine Srinivas Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Shift: Morning Sno 1 2 3 4 5 6 7 8 9 10 11

User Name

Department

Novotel & HICC User & Guest Calls Problem Description

Action Taken

Tm/In

Tm/Out

Status Engineer Pending Srinivas Working Fine Srinivas Working Fine Srinivas Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Shift: Morning Sno 1 2 3 4 5 6 7 8 9 10 11

User Name

Department

Novotel & HICC User & Guest Calls Problem Description

Action Taken

Tm/In

Tm/Out

Status Engineer Pending Srinivas Working Fine Srinivas Working Fine Srinivas Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

Working Fine

Srinivas

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