Iso 26000 (3) Applicabilty Aspects 2009-06b
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ISO 26000 Guidance on Social Responsibility Development Status, June 2009 An Industry View
Applicability Aspects David Felinski, Vice-President IFAN (International Federation of Standards Users) and IFAN Expert to ISO/TMB WG SR, and Guido Guertler, ICC Observer to ISO/TMB WG SR
Available Slide Series • • • • • • •
The Project ISO 26000 Contents and Players Applicability Aspects ISO 26000 CD Vote by March 2009 Success Criteria Risk of Failure Tool: Check of Effectiveness The present subset is the one marked in bold
Outline
What is a Guidance Standard? Stakeholder Definition Other Standards and Codes Who decides about the applicability of ISO 26000? User Groups, Estimation Applicability to Stakeholder Groups Applicability to Certification
What is a Guidance Standard? (1/5) It offers advice
guidance
orientatio n
recommendatio ns
The user decides on whether and how to use it, often in dialogue with stakeholders
What is a Guidance Standard? (2/5) It does not contain
It can not be used for Procureme nt
Certificati on Contracts
What is a Guidance Standard? (3/5) …and what ISO 26000 is not? World Trade Organization
The ISO 26000 is not an ‘international standard‘ under the terms of WTO agreements.
What is a Guidance Standard? (4/5) …and what ISO 26000 is The draft scope (of 19 June 2009) explains not? clearly: This International Standard is intended to provide guidance to organizations concerning social responsibility and may used as part of public policy activities. However, for purposes of the Marrakesh Agreement establishing the World Trade Organization (WTO) it is not intended to be interpreted as an “international standard”, “guideline” or “recommendation”. Further, it is not intended to provide a basis for legal actions, complaints, defenses or other claims in any international, domestic, or other proceedings, nor is it intended to be cited as evidence of the evolution of customary
What is a Guidance Standard? (5/5) ISO 26000 is voluntary in use and does not prescribe anything: One can not One can not
conform
to, or be in conformity with a guidance*
comply, or be in compliance with, a guidance*
One can follow a guidance
* …even if some circles want to make one believe it. One can comply with law, conform to a standard, but one can neither comply nor conform with guidance.
Stakeholder Definition (1/2)
The 19 June 2009 definition reads: “2.19 stakeholder individual or group that has an interest* in any* activities or decisions of an organization”
Since „stakeholder“ is a key term, this unrealistic definition may detract from the image of the entire document.
* These are undefined terms (that should not occur in a “definition”): by this definition everyone/anyone simply declaring any interest would be a “stakeholder”!
Stakeholder Definition (2/2) The ICC answer: “Individual or group significantly affected by an organization’s activities.” Only practicable definitions will make the ISO 26000 applicable.
Other Standards and Codes (1/4) ISO 26000 will meet, in the “market place”, other standards, codes, and regulations that are… …proven in daily practice, and…
…short, precise, and free of repetitions and redundancies* * like „standards“ normally are
Other Standards and Codes (2/4)
There are numerous other nonconsensus* documents around, like SA8000, AA1000, OHSAS 18000 all examples of private initiatives that were primarily set up to generate revenues from certification National laws and regulations in different countries at different levels of detail * Not having passed a public consensus process
Other Standards and Codes (3/4)
Enterprise Codes of Conduct: issued by larger organizations, selfcommitting, and used in supply chains Associations’ Codes of Conduct: * for orientation of association members, * as an offer to publicize subscription on the association’s website * of high value for SMOs
Other Standards and Codes (4/4) Since these „other ones” are already practically used….
…the “added value” of ISO 26000 will determine & shape …its global market use, its usefulness and ultimate success
User Groups, Estimation Industry and services stand for 96% of all users.
36% 60%
User Groups Governme nt Labor Consumer s NGO Services Industry
% 1,5 1 0,5 1 36 60
Applicability to Governments (1/6)
Governments are “organizations”: if the ISO 26000 scope claims to give guidance applicable by ALL organizations, it does include governmental organizations Governments run different types of organizations: - constitutional, judicial, regulatory organs - administration agencies
Applicability to Governments (2/6)
At the national level primarily exist these organizations: - national or federal government departments, ministries, agencies, bureaus, etc. - sub-national government authorities - national standards bodies - governmental run or owned advisory or research institutions, laboratories At the regional level exist these organizations: - regional or state government authorities At the international level exist these organizations:
Applicability to Governments (3/6) Is ISO 26000 applicable to… …constitutional, judicial, regulatory organs?
NO*,…commercial
organizations ?*
YES!
… administration agencies?
YES!
*Offering guidance on legal matters is not within ISO’s role at any time; ISO has no authority under any jurisdiction anywhere * From a global perspective, governments are owners (to 100% or
Applicability to Governments (4/6) By global numbers, governments own/run organizations …
…many thousands of administrative agencies
…millions of commercial organizations ISO 26000 needs to express clearly that the term ALL ORGANIZATIONS includes administrative and commercial entities regardless of ownership
Applicability to Governments (5/6)
3.4 The state and social responsibility (as of 19 June 2009) reads: "The state can assist organizations in their efforts to operate in a socially responsible manner in many ways, in particular by ensuring the application of law and regulations so as to foster a culture of compliance with law.”
ISO 26000 needs to express more clearly that properly working legal and regulatory systems are a prerequisite for sustainable develop-ment of SR activities by the private sector
Applicability to Governments (6/6)
3.4 The state and social responsibility (as of 19 June 2009) reads: "The state can assist organizations in their efforts to operate in a socially responsible manner in many ways, in particular by ensuring the application of law and regulations so as to foster a culture of compliance with law.” It will be interesting to see how governments not only assist others but use ISO 26000 in their own organizations (agencies and governmentally owned commercial organizations) and how they will demonstrate their social responsibility.
Applicability to Labor Organizations These are basically unions. They have many employees and run their own commercial organizations/operations. It will be interesting to see how unions and union-owned organizations will use ISO 26000 and how they will demonstrate their social responsibility.
Applicability to Consumers (1/2)
Remember: ISO COPOLCO, the Consumer Policy Committee, was the initiator of the project It will be interesting to see how consumer organizations like CI (Consumers International) and others will use ISO 26000 and how they will demonstrate their social responsibility.
Applicability to Consumers (2/2)
ISO COPOLCO members are the 160 National Standards Bodies (NSBs) which are members of ISO.
( http://www.consumersinternational.org/Templates/Internal.asp?N 21 June 2009)
It will be interesting to see how ISO national member bodies like ANSI, AFNOR, BSI, DIN, etc. will use ISO 26000 and how they will demonstrate this.
Applicability to NGOs NGOs (Non-Governmental Organizations) are “organizations” in the context of the guidance standard. They generally cultivate an image of providing public interest oversight to the behavior and conduct of other organizations. Several of them are WG SR members. It will be interesting to see how NGOs will use ISO 26000 and how they will demonstrate their social responsibility.
Applicability to Certification Organizations (1/3)
Certification bodies are commercial organizations regardless of being: - internationally active like DNV or TUV - separate legal entities, or - sub-organizations of other entities like ISO national member bodies - a testing & certification body for technical products or “management systems”
Applicability to Certification Organizations (2/3)
The ISO 26000 scope (of 19 June 2009) says: “Any offers to certify, or claims to be certified, to ISO 26000 would be a misrepresentation of the intent and purpose of the International Standard.” This clear wording was introduced after identifying the first cases of ISO 26000 certification offers well before its publication
Applicability to Certification Organizations (3/3) In the context of ISO 26000, certification bodies are organizations like any other organizations. It will be interesting to see how certification organizations will use ISO 26000 in their own organizations and how they will demonstrate this.
Applicability to Industry and Services (1/5) Structure of potential users:
Industry and Services are commercial organizations and represent some 96% of all potential ISO 26000 users Some 98% of that 96% are SMOs; the other 2% are “large” organizations Some 3% of SMOs may be medium, some 97% small or micro organizations
Applicability to Industry and Services (2/5) Large organizations (more than 250 persons*):
In general, they issue their own “Codes of Conduct” and adhere to them. ISO 26000 may be a source of developing such “Codes” further *micro up to 10, small up to 50, medium up to 250, large more than 250: this grouping follows European practices; other regions may practice other groupings
Applicability to Industry and Services (3/5) Medium organizations (between 50 and 250 persons):
They contribute more to economy than the “large” ones They often follow their association’s Codes ISO 26000 may be a source for developing or enhancing their own or their associations’ Codes
Applicability to Industry and Services (4/5) Small organizations (up to 50 persons):
They are the principle drivers of economy, mostly privately owned or led by the owner Most of them run local or national operations, and follow the guidance of 26000 may be “interesting” for theirISO customers them, but of nominal value and not a particularly compelling reason to change practices
Applicability to Industry and Services (5/5) Micro organizations (up to 10 persons):
Regularly privately owned and managed They normally run local operations only They follow the guidance of their customers Struggling to survive prevails over all other issues
ISO 26000 may be of negligible value
Who decides finally about ISO 26000’s applicability? Not ISO …only the “market”
Not the Working Group*
* …regardless of whoever claimed “consensus” was achieved.
Applicability Aspects David Felinski, Vice-President IFAN (International Federation of Standards Users) and IFAN Expert to ISO/TMB WG SR, and Guido Guertler, ICC Observer to ISO/TMB WG SR
Available Slide Series • • • • • • •
The Project ISO 26000 Contents and Players Applicability Aspects ISO 26000 CD Vote by March 2009 Success Criteria Risk of Failure Tool: Check of Effectiveness The present subset is the one marked in bold
Outline
What is a Guidance Standard? Stakeholder Definition Other Standards and Codes Who decides about the applicability of ISO 26000? User Groups, Estimation Applicability to Stakeholder Groups Applicability to Certification
What is a Guidance Standard? (1/5) It offers advice
guidance
orientatio n
recommendatio ns
The user decides on whether and how to use it, often in dialogue with stakeholders
What is a Guidance Standard? (2/5) It does not contain
It can not be used for Procureme nt
Certificati on Contracts
What is a Guidance Standard? (3/5) …and what ISO 26000 is not? World Trade Organization
The ISO 26000 is not an ‘international standard‘ under the terms of WTO agreements.
What is a Guidance Standard? (4/5) …and what ISO 26000 is The draft scope (of 19 June 2009) explains not? clearly: This International Standard is intended to provide guidance to organizations concerning social responsibility and may used as part of public policy activities. However, for purposes of the Marrakesh Agreement establishing the World Trade Organization (WTO) it is not intended to be interpreted as an “international standard”, “guideline” or “recommendation”. Further, it is not intended to provide a basis for legal actions, complaints, defenses or other claims in any international, domestic, or other proceedings, nor is it intended to be cited as evidence of the evolution of customary
What is a Guidance Standard? (5/5) ISO 26000 is voluntary in use and does not prescribe anything: One can not One can not
conform
to, or be in conformity with a guidance*
comply, or be in compliance with, a guidance*
One can follow a guidance
* …even if some circles want to make one believe it. One can comply with law, conform to a standard, but one can neither comply nor conform with guidance.
Stakeholder Definition (1/2)
The 19 June 2009 definition reads: “2.19 stakeholder individual or group that has an interest* in any* activities or decisions of an organization”
Since „stakeholder“ is a key term, this unrealistic definition may detract from the image of the entire document.
* These are undefined terms (that should not occur in a “definition”): by this definition everyone/anyone simply declaring any interest would be a “stakeholder”!
Stakeholder Definition (2/2) The ICC answer: “Individual or group significantly affected by an organization’s activities.” Only practicable definitions will make the ISO 26000 applicable.
Other Standards and Codes (1/4) ISO 26000 will meet, in the “market place”, other standards, codes, and regulations that are… …proven in daily practice, and…
…short, precise, and free of repetitions and redundancies* * like „standards“ normally are
Other Standards and Codes (2/4)
There are numerous other nonconsensus* documents around, like SA8000, AA1000, OHSAS 18000 all examples of private initiatives that were primarily set up to generate revenues from certification National laws and regulations in different countries at different levels of detail * Not having passed a public consensus process
Other Standards and Codes (3/4)
Enterprise Codes of Conduct: issued by larger organizations, selfcommitting, and used in supply chains Associations’ Codes of Conduct: * for orientation of association members, * as an offer to publicize subscription on the association’s website * of high value for SMOs
Other Standards and Codes (4/4) Since these „other ones” are already practically used….
…the “added value” of ISO 26000 will determine & shape …its global market use, its usefulness and ultimate success
User Groups, Estimation Industry and services stand for 96% of all users.
36% 60%
User Groups Governme nt Labor Consumer s NGO Services Industry
% 1,5 1 0,5 1 36 60
Applicability to Governments (1/6)
Governments are “organizations”: if the ISO 26000 scope claims to give guidance applicable by ALL organizations, it does include governmental organizations Governments run different types of organizations: - constitutional, judicial, regulatory organs - administration agencies
Applicability to Governments (2/6)
At the national level primarily exist these organizations: - national or federal government departments, ministries, agencies, bureaus, etc. - sub-national government authorities - national standards bodies - governmental run or owned advisory or research institutions, laboratories At the regional level exist these organizations: - regional or state government authorities At the international level exist these organizations:
Applicability to Governments (3/6) Is ISO 26000 applicable to… …constitutional, judicial, regulatory organs?
NO*,…commercial
organizations ?*
YES!
… administration agencies?
YES!
*Offering guidance on legal matters is not within ISO’s role at any time; ISO has no authority under any jurisdiction anywhere * From a global perspective, governments are owners (to 100% or
Applicability to Governments (4/6) By global numbers, governments own/run organizations …
…many thousands of administrative agencies
…millions of commercial organizations ISO 26000 needs to express clearly that the term ALL ORGANIZATIONS includes administrative and commercial entities regardless of ownership
Applicability to Governments (5/6)
3.4 The state and social responsibility (as of 19 June 2009) reads: "The state can assist organizations in their efforts to operate in a socially responsible manner in many ways, in particular by ensuring the application of law and regulations so as to foster a culture of compliance with law.”
ISO 26000 needs to express more clearly that properly working legal and regulatory systems are a prerequisite for sustainable develop-ment of SR activities by the private sector
Applicability to Governments (6/6)
3.4 The state and social responsibility (as of 19 June 2009) reads: "The state can assist organizations in their efforts to operate in a socially responsible manner in many ways, in particular by ensuring the application of law and regulations so as to foster a culture of compliance with law.” It will be interesting to see how governments not only assist others but use ISO 26000 in their own organizations (agencies and governmentally owned commercial organizations) and how they will demonstrate their social responsibility.
Applicability to Labor Organizations These are basically unions. They have many employees and run their own commercial organizations/operations. It will be interesting to see how unions and union-owned organizations will use ISO 26000 and how they will demonstrate their social responsibility.
Applicability to Consumers (1/2)
Remember: ISO COPOLCO, the Consumer Policy Committee, was the initiator of the project It will be interesting to see how consumer organizations like CI (Consumers International) and others will use ISO 26000 and how they will demonstrate their social responsibility.
Applicability to Consumers (2/2)
ISO COPOLCO members are the 160 National Standards Bodies (NSBs) which are members of ISO.
( http://www.consumersinternational.org/Templates/Internal.asp?N 21 June 2009)
It will be interesting to see how ISO national member bodies like ANSI, AFNOR, BSI, DIN, etc. will use ISO 26000 and how they will demonstrate this.
Applicability to NGOs NGOs (Non-Governmental Organizations) are “organizations” in the context of the guidance standard. They generally cultivate an image of providing public interest oversight to the behavior and conduct of other organizations. Several of them are WG SR members. It will be interesting to see how NGOs will use ISO 26000 and how they will demonstrate their social responsibility.
Applicability to Certification Organizations (1/3)
Certification bodies are commercial organizations regardless of being: - internationally active like DNV or TUV - separate legal entities, or - sub-organizations of other entities like ISO national member bodies - a testing & certification body for technical products or “management systems”
Applicability to Certification Organizations (2/3)
The ISO 26000 scope (of 19 June 2009) says: “Any offers to certify, or claims to be certified, to ISO 26000 would be a misrepresentation of the intent and purpose of the International Standard.” This clear wording was introduced after identifying the first cases of ISO 26000 certification offers well before its publication
Applicability to Certification Organizations (3/3) In the context of ISO 26000, certification bodies are organizations like any other organizations. It will be interesting to see how certification organizations will use ISO 26000 in their own organizations and how they will demonstrate this.
Applicability to Industry and Services (1/5) Structure of potential users:
Industry and Services are commercial organizations and represent some 96% of all potential ISO 26000 users Some 98% of that 96% are SMOs; the other 2% are “large” organizations Some 3% of SMOs may be medium, some 97% small or micro organizations
Applicability to Industry and Services (2/5) Large organizations (more than 250 persons*):
In general, they issue their own “Codes of Conduct” and adhere to them. ISO 26000 may be a source of developing such “Codes” further *micro up to 10, small up to 50, medium up to 250, large more than 250: this grouping follows European practices; other regions may practice other groupings
Applicability to Industry and Services (3/5) Medium organizations (between 50 and 250 persons):
They contribute more to economy than the “large” ones They often follow their association’s Codes ISO 26000 may be a source for developing or enhancing their own or their associations’ Codes
Applicability to Industry and Services (4/5) Small organizations (up to 50 persons):
They are the principle drivers of economy, mostly privately owned or led by the owner Most of them run local or national operations, and follow the guidance of 26000 may be “interesting” for theirISO customers them, but of nominal value and not a particularly compelling reason to change practices
Applicability to Industry and Services (5/5) Micro organizations (up to 10 persons):
Regularly privately owned and managed They normally run local operations only They follow the guidance of their customers Struggling to survive prevails over all other issues
ISO 26000 may be of negligible value
Who decides finally about ISO 26000’s applicability? Not ISO …only the “market”
Not the Working Group*
* …regardless of whoever claimed “consensus” was achieved.
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