ISO 26000 Guidance on Social Responsibility Development Status, June 2009 An Industry View
ISO 26000 Contents and Players David Felinski, Vice-President IFAN (International Federation of Standards Users) and IFAN Expert to ISO/TMB WG SR, and Guido Guertler, ICC Observer to ISO/TMB WG SR
Available Slide Series 1.The Project 2.ISO 26000 Contents and Players 3.Applicability Aspects 4.ISO 26000 CD Vote by March 2009 5.Success Criteria 6.Risk of Failure 7.Tool: Check of Effectiveness The present subset is the one marked in bold
Outline
Contents Working stages and comments An estimation of main users Who is drafting what for whom Players and Agendas
About the Standard
ISO 26000 “Guidance on Social Responsibility” Target: To be applied by all types of organizations Type of standard:
International standard providing guidance; NOT for third-party certification; NOT a Management System Standard
ISO 26000 – Contents (1/8) 0 Introduction 1 Scope 2 Terms and definitions 3 Understanding SR of organizations 4 Principles of SR 5 Recognizing SR and engaging stakeholders 6 Guidance on SR subjects 7 Guidance on integrating SR throughout an organization Annex A: Voluntary initiatives and tools for SR Annex B: Abbreviations Bibliography
ISO 26000 (2/8) 0 Introduction Information on the content of the guidance standard including an overview, an outline, and a table of core subjects and issues of social responsibility.
1 Scope Defines the content covered by the guidance standard and identifies any limitations and exclusions.
2 Terms and definitions Identifies and provides the meaning of key terms that are of fundamental importance for understanding social responsibility and using the Standard.
ISO 26000 (3/8) 3 Understanding social responsibility The social responsibility of organizations Recent trends in social responsibility Characteristics of social responsibility The state of social responsibility
ISO 26000 (4/8) 4 Principles of social responsibility Identifies a set of SR principles drawn from a variety of sources Principle of Principle of Principle of Principle of interests Principle of Principle of Principle of
accountability transparency ethical behavior respect for stakeholder respect for the rule of law human rights respect for international norms
ISO 26000 (5/8) 5 Recognizing SR and engaging stakeholders
General concepts and discussion Recognizing social responsibility Stakeholder identification and engagement
ISO 26000 (6/8) 6 Guidance on SR core subjects Provides separate guidance on a range of core subjects/issues and relates them to organizations. Organizational Governance Labor Practices Human Rights The Environment Fair Operating Practices Consumer Issues Community Involvement & Development
ISO 26000 (7/8) 7 Guidance on integrating SR throughout an organization Provides practical guidance on implementing and integrating SR in the organization, including policies, practices, approaches, issue identification, performance assessment, reporting and communication.
Relationship of an organization’s characteristics to SR Understanding the SR of an organization Practices for integrating SR throughout the organization Communication on SR Enhancing credibility regarding SR Reviewing & improving the organization’s actions
ISO 26000 (8/8) Annexes Annex A: Voluntary initiatives of social responsibility Annex B: Abbreviations
Bibliography Currently lists 125 documents! (13 ISO documents and 112 “Authoritative International Instruments”)
ISO 26000 Volume e m o c e b s It ha l a n o i t a c an edu f o t n e m docu 100+ pages! …..Warnings on too big a size exist since Working Draft 2, late 2006…..
Working Stages and Comments
Working Drafts 1, 2 and 3 caused some 2.500 to 3.000 comments each WD 4.1 received 5.000+ comments WD 4.2 got 5.000+ comments (see also next slide) Committee Draft got 3.400+ comments
Comments on Drafts - Actual Numbers
1200 before any initial draft 2140 on WD1 5176 on WD2 7225 on WD3 4971 on WD4.1 5200 on WD4.2 3411 on CD1 Most frequent comment: “What happened to my comment?”
Distribution of 5.000+ Comments on WD4.2
Comment “Resolution” In view of the large number of comments, they Were grouped into „key topics“ In meetings, solutions were sought for new language on these key topics This process used was a way forward to manage the large quantity of comments, and designed to show progress, but it also lost a lot of substance offered in the details. Consequently many comments had to be repeated, many of them several times.
An Estimation of Main Users Industry and service organizations stand for 96% of all users.
60%
36%
Stakehol der Governme nt Labor Consumer s NGO Services Industry
% 1,5 1 0,5 1 36 60
Who is drafting what for whom?
60 % are not Industry & Services
4 % are not Industry & Services
60% of WG SR experts represent 4% of users, but have a say on what 96% should follow
Players and Agendas (1/2) ISO member bodies’ strong support
EU nations (strongest from Nordic states, but many others too) Canada, the special case Developing countries (mostly Africa and South/Central America + some Oceana) D-Liaison orgs (for 75-80% of them,
leaning/approach & agenda [CSR] is the same as that of Consumers & NGOs)
Players and Agendas (2/2) Stakeholder Groups
Consumers and NGOs, the project originators:
generally aligned, and bellicose; using ISO to try and effect social policy that governments have failed to do SSRO (Services): less strident, but often aligned philosophically with above; most diverse but often aligned Government: often aligned with SSRO but prone to vacillate depending on the issue; next to Industry, least cohesive Labor: smallest group and spread too thinly to be more effective; usually a relatively reasonable/moderate approach and often aligns with Industry positions Industry: by industry’s nature the most diverse stakeholder group; difficult to attain consensus; often