Impact Of Emotions On Work Performance

Impact of Emotions on Work Performance

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IMPACT OF EMOTIONS ON WORK PERFORMANCE Presented Student Name By: 1. 2. 3. 4. 5.

Kiran Bhilare Mehtab Khan Praveen C. Nilesh Desai Sanjog Devrukhkar 6. Dhawal Gala Presented To:

Roll Number 07 08 09 10 11 12

Miss Shweta Vohra

MFM SEM – I (2008-11)

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WHAT ARE EMOTIONS Emotions are intense feelings that are directed at someone or something.  Emotions are positive as well as negative. 

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Emotions categorized asDiscrete Dispositional Moods

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TYPES OF EMOTION Anger Fear

Disgust

Panic

Emotio ns

Embracement

Surprise

Happiness Sadness 4

IMPACT OF EMOTIONS

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Effect on Decision Making Emotions and Absenteeism Effects on creativity Interpersonal relations

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POSITIVE AND NEGATIVE IMPACT    

POSITIVE Increase creativity Encourage helping behavior and co-operation Reduce aggressions against organization and people Leads accuracy in the work

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NEGATIVE Aggressions towards colleagues Dissatisfaction with the job Frequent fights Absenteeism

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MANAGING EMOTIONS

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From Employer’s perspective: Managing Negative Emotional Attitudes. Team building exercises, retreats and open forum discussions. Being Happy. Appreciating employees on their performances. Give rise to Attitudes that are manifested as behaviors. Create a more friendly and cheerful working environment. Constructive use of negative mood.

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MANAGING EMOTIONS From Employee’s perspective:  Emotional labor.  Come to work with a smile and a nice word.  Make eye contact with people you talk.  Make your interaction a positive one.  Do not allow yourself to dip from the negative emotions of people around you.  Increase your own awareness the frequency of your own negative comments.  Try to reinforce positive attitudes and behavior of your peers.  Do not focus on mistakes and failures of others.

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CONCLUSION Emotions are as much a part of the workplace as the air we breathe. Happiness, surprise, frustration, anger—they are all there and more. Emotions play a role in the choices we make and actions we take. Directed emotions can motivate, inspire, and add positive intensity to our work. When strong emotions leave our control, or “run away,” our personal productivity and the productivity of others suffers. Key relationships in our network are damaged, making it even harder to maintain necessary focus. Individuals who take the initiative to stay on top of their own emotional reactions and help others to do the same have a positive impact on productivity, relationships, the overall atmosphere of the workplace, and their personal well-being.

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THANK YOU!

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